Warning AnPost have long delays

Gyan84 · 17-12-2018 3:20pm

Ordered 3 packages from Amazon. One arrived no bother, the other ( a charger and case for a phone ) arrived today two days late, again no problem with that especially at this time of year.

The one package missing is the actual phone itself. Was meant to be here the 12th but it's still not here and the last update on the tracking was at 9:34am on the 9th saying it left the Amazon center in Warwickshire so I don't know if it's even in Ireland.

It says come back Thursday if its not delivered but I just hope they don't refund me, I go off and get the phone somewhere else and then they charge me again if it turns up in late December/January.

breadmond · 17-12-2018 3:24pm

I have a package from the states that's been in Portlaoise for 8 days now, is this normal?

pl4ichjgy17zwd · 17-12-2018 5:14pm

Gyan84 wrote:

It says come back Thursday if its not delivered but I just hope they don't refund me, I go off and get the phone somewhere else and then they charge me again if it turns up in late December/January.

If they refund you and it shows up, they'll usually just ask you to return it and give you a month or so before they charge you again.

selous · 17-12-2018 7:35pm

NATLOR wrote: »

If it's an Amazon delivery. They are required to attempt delivery 3 times AFAIK

Cancelled for December, no ringing either, the volume that's there cant do it, I heard.

TrustedApple · 17-12-2018 7:42pm

Had a Parcel show up today it was shipped last month from amazon I am like how did it take a month?. Its only a vinyl like?

podgeandrodge · 17-12-2018 8:18pm

TrustedApple wrote: »

Had a Parcel show up today it was shipped last month from amazon I am like how did it take a month?. Its only a vinyl like?

Ahh yes, but what SPEED vinyl?

selous · 17-12-2018 8:26pm

breadmond wrote: »

I have a package from the states that's been in Portlaoise for 8 days now, is this normal?

Oh oh, Customs charge for you, methinks..:eek:

marklazarcovic · 17-12-2018 8:47pm

selous wrote: »

Cancelled for December, no ringing either, the volume that's there cant do it, I heard.

Can confirm this as codswallop, no cancellation of the 3 attempts has been made,it makes no sense to leave a slip for collection and just have a building full of parcels,one attempt made by regular postie,followed by a evening attempt (where the service applies,i.e cities) on same day,3rd attempt following day by regular postie, slip left if no answer then .

Bare in mind, your number might not be attached to your item when scanned by postie,not all are,it's frustrating as a postie when no number available as if you call and they answer but ain't home,at least they can tell you where to leave it for them rather than bring it back, most parcels can be signed by the postie and left somewhere for the recipient at their request.

Only registered items can't be signed for, some legal reason behind that.

Also,it's shocking how many labels are cut in half these days by the senders labeling machine, I'd say 40% are useless unless you can decipher the person's details by what's on it.you could get it to the relevant city/town but any further isn't possible because it's just not printed properly.

17-12-2018 8:49pm

Anyone else ever noticed a package showing up on anpost before as

ITEM HAS BEEN ACCEPTED DUBLIN AIRPORT CO DUBLIN

Package (China epacket) scanned there this morning, usually the first scan shows as the DMC, wonder are they doing the above to buy time with delays, eg add a day or two on for transport to DMC, lets see lets see how long to deliver now as no further scans today

selous · 17-12-2018 9:01pm

Totally agree with the labelling at least 1cm of the left side of the address missing, the important part, hence the need to have the phone number in the barcode.
Being getting texts in advance of the packet been delivered now with a choice of alternative thing to do, good idea too.
My postwoman told me they werent bringing them out 3 times, getting leaflet if not in at first attempt. shes usually on a bike but using her car now, gone from 20 scanner things to 40-50 a day she says, and to bring next days out with up to half of previous days would be mental.

breadmond · 17-12-2018 9:06pm

selous wrote: »

Oh oh, Customs charge for you, methinks..:eek:

That's what I was thinking, I thought that when customs held a package the tracker usually updated to reflect that though

Geuze · 17-12-2018 9:13pm

Graniteville wrote: »

There was a full letter and parcel delivery yesterday nationwide.

Primary route parcel delivery today. Saw delivery van in Churchtown, Dublin earlier.

They also have a large number of Enterprise Rent-a-van vans.

Exact same in Sligo town.

Regular post Sat.

Parcel on Sunday, in a hired van.

selous · 17-12-2018 9:14pm

breadmond wrote: »

That's what I was thinking, I thought that when customs held a package the tracker usually updated to reflect that though

Portlaoise is one of the main customs hubs, If its getting done they look for a value in the packet or on the customs form if that's not there and its something you ordered they write to you looking for proof of value of the item, or it could be "foreign mail" just hasn't been got to yet and you could be lucky, as in late but no charge.

Cockadoodledoo · 17-12-2018 11:32pm

I got a notification that my parcel was ready for collection at my local hub....

Went to collect it and nothing there. They don’t know where it is.

Davy · 17-12-2018 11:53pm

Cockadoodledoo wrote: »

I got a notification that my parcel was ready for collection at my local hub....

Went to collect it and nothing there. They don’t know where it is.

Did you miss-read the text message?

"Your item is now at AN Post National Hub"

It will probably be out for delivery Wednesday or Thursday. You should be able to see this on the tracking page

Cockadoodledoo · 18-12-2018 12:10am

Davy wrote: »

Did you miss-read the text message?

"Your item is now at AN Post National Hub"

It will probably be out for delivery Wednesday or Thursday. You should be able to see this on the tracking page

Sorry, didn’t mean to say hub.

It was at the national hub on December 1st.

It’s ready for collection since Friday at my local delivery unit.... but it’s not there and they have no idea where it is.

pl4ichjgy17zwd · 18-12-2018 12:38pm

Had an Amazon package that got delivered to the hub at 6pm yesterday get delivered this morning at 9am

RacoonQueen · 18-12-2018 1:53pm

Some bulls*it responses being pedalled out by An Post. Parcels due Dec 4th and Dec 11th so annoyed now. I get that it's a busy time of year and a few days late I'm fine with, weeks though with no way to know if its ever going to turn up is really irritating and they're treating it like a normal incident of post just being delayed and you're the only one affected rather than the fact that there is a major issue this year.

RacoonQueen · 18-12-2018 1:54pm

Jett Wrong Cemetery wrote: »

Had an Amazon package that got delivered to the hub at 6pm yesterday get delivered this morning at 9am

New post in, goes straight out. Anything sitting on pallets that came in weeks ago is seemingly still sitting there.

Gyan84 · 18-12-2018 4:31pm

The phone arrived this morning so I'm happy out.

The tracking still said the last update was it left the Amazon center in England until after I signed for it so I don't know why it didn't update once it hit the Dublin hub like the rest of my parcels.

Shn99 · 18-12-2018 6:55pm

Parcel from UK arrived in Dublin Mail Center yesterday at 1655, AP tracking isnt recognising the tracking number (using wnDirect code), Anyone know how long it will take to get delivered? worried as its an xmas present

selous · 18-12-2018 8:56pm

Hope this link works.
postie in action delivering packets

https://www.facebook.com/1786599751616434/posts/2357383224538081?sfns=1

my3cents · 18-12-2018 8:59pm

So I had a parcel arrive today the 18th that was posted in the UK on the 12th considering its the busiest time of the year for An Post I don't think they are doing that badly.

18-12-2018 9:52pm

5500 wrote: »

Anyone else ever noticed a package showing up on anpost before as

ITEM HAS BEEN ACCEPTED DUBLIN AIRPORT CO DUBLIN

Package (China epacket) scanned there this morning, usually the first scan shows as the DMC, wonder are they doing the above to buy time with delays, eg add a day or two on for transport to DMC, lets see lets see how long to deliver now as no further scans today

And package delivered today, 9 days in total from when shipped in china (9th december) no complaints with that

tedpan · 18-12-2018 10:25pm

my3cents wrote:

So I had a parcel arrive today the 18th that was posted in the UK on the 12th considering its the busiest time of the year for An Post I don't think they are doing that badly.

You're lucky, I have a package coming from the UK, posted on the 7th, still no sign of it.

Jimjay · 18-12-2018 11:13pm

On the 6th december i sent a parcel from Wicklow to Dublin on a guaranteed next day delivery. The lady in the post office in greystones said the only reason it wont be next day is if no one was there to accept it. They said nothing about being busy.
The parcel still hasnt been delivered. After holding for 40 mintues for someone to answer the customer service number i was told there is nothing they can do and they are waiting for space at the sorting office before it can be sent out for delivery and they have no idea when that will be.
I am fuming. My customer is unhappy and i wont be using anpost again. The only reason i didnt use my normal courier was so i didnt add an extra day waiting for them to pick it up from me. How i regret that. :-(

TheUnderfaker · 19-12-2018 11:29am

Have a phone sitting at the parcel hub in D12 since the 13th of December. On the 14th, the status changed to "ASSIGNED DELIVERY ROUTE", and nothing since then. Starting to get a bit anxious at this stage!

tedpan · 19-12-2018 11:29am

tedpan wrote:

You're lucky, I have a package coming from the UK, posted on the 7th, still no sign of it.

Out for delivery today, 8 working days for an express delivery from the UK..

19-12-2018 3:36pm

TheUnderfaker wrote: »

Have a phone sitting at the parcel hub in D12 since the 13th of December. On the 14th, the status changed to "ASSIGNED DELIVERY ROUTE", and nothing since then. Starting to get a bit anxious at this stage!

I had one sitting on assigned delivery route for 2 day's recently, if you still haven't got it you could try dropping into your local collection office and picking up from there, as that's where it's sitting waiting to go out

Anpost website updated with the below

19 December 2018

Due to huge volumes, some parcel deliveries are running a couple of days behind schedule and we are working hard to get all your parcels to you as quickly as possible. We have a great team of people who know how important your parcel is and who are doing everything possible to get your parcels processed and out for delivery.

There will be nationwide deliveries this Saturday, 22 December and on Christmas Eve. All mail posted in accordance with the latest dates of posting will be delivered.

All Post Offices will be open this Saturday 21^st^, December.

We wish all our customers a very Happy Christmas!

harr · 19-12-2018 3:45pm

My package that went missing on the 9th of December showed up yesterday as assigned delivery route and got delivered today, to be honest I wasn’t expecting to get it as the last Notification and update was delivered to an address in Galway.
Amazon had sent out a replacement already which I received, so do I send one back and where to send it back ? amazon didn’t issue me with a return label.

DaveyDave · 19-12-2018 3:49pm

I have received two of five packages from the UK which were sent last Wednesday/Thursday. One arrived to AddressPal UK on the 13th and is at my local post office today. A working week has been normal with AddressPal stuff in recent months so no delays there.

I'd be very surprised if the other three arrived by Sunday but as it's only Wednesday there's still plenty of time for them.

Shn99 · 19-12-2018 5:02pm

Off the phone after 37 minutes of holding, lady told me anything that arrives in Ireland after tonight more than likely won’t be here until after Christmas.

Harpy · 19-12-2018 5:19pm

Yeah was talking to a lady, my package has been at in transit from Athlon mail center since the 13th of December. It's the whole bag that's missing she said, so there's be about 20 parcels in it, so she said she'll get onto Athlone to see if they can find it..

Shn99 · 20-12-2018 10:47pm

Package finally arrived into Dublin Parcel Hub today at 12.30. Rang customer service again this evening as im anxious to get it before Xmas, Told me its due to be sent to Portlaoise tonight but doubtful it will be here before Xmas, going to be disappointment on Christmas morning...oh well

Vologda69 · 20-12-2018 10:51pm

harr wrote: »

My package that went missing on the 9th of December showed up yesterday as assigned delivery route and got delivered today, to be honest I wasn’t expecting to get it as the last Notification and update was delivered to an address in Galway.
Amazon had sent out a replacement already which I received, so do I send one back and where to send it back ? amazon didn’t issue me with a return label.

You generate the return label by logging into your amazon account. Go into the order and click return. Print the label and drop it off at the post office.

Harpy · 21-12-2018 1:07am

Shn99 wrote: »

Package finally arrived into Dublin Parcel Hub today at 12.30. Rang customer service again this evening as im anxious to get it before Xmas, Told me its due to be sent to Portlaoise tonight but doubtful it will be here before Xmas, going to be disappointment on Christmas morning...oh well

My package got delivered today.. so fingers crossed you might get it before christmas i had accepted not getting mine, and then this morning it popped up.as in limerick after going to athlone on the 13th, and delivered then today, if they deliver over the weekend you might have a good chance..

Seems very hit and miss, I ordered something from Amazon on Saturday and it arrived on Tuesday.. that's when I started to worry about the package from the 13th..

Shn99 · 21-12-2018 8:27am

Harpy wrote: »

Shn99 wrote: »

Package finally arrived into Dublin Parcel Hub today at 12.30. Rang customer service again this evening as im anxious to get it before Xmas, Told me its due to be sent to Portlaoise tonight but doubtful it will be here before Xmas, going to be disappointment on Christmas morning...oh well

My package got delivered today.. so fingers crossed you might get it before christmas i had accepted not getting mine, and then this morning it popped up.as in limerick after going to athlone on the 13th, and delivered then today, if they deliver over the weekend you might have a good chance..

Seems very hit and miss, I ordered something from Amazon on Saturday and it arrived on Tuesday.. that's when I started to worry about the package from the 13th..

I m remaining hopeful, package never went to portlaoise last night after all

Shn99 · 21-12-2018 12:08pm

Parcel arrived in Clonmel DSU this morning however it’s down as Mis sorted, what does this mean?
Mod: You have already started a thread about this. Please don’t post across different threads.

glaswegian · 21-12-2018 9:06pm

I sent back a parcel to the UK two weeks ago,according to the tracking it's been in the portloaise depot since December 11th. The item in the parcel has to go back to the seller for an exchange of size and be sent back here I thought in time for xmas,looks like it'll be next Christmas now.

Shn99 · 21-12-2018 9:19pm

Shn99 wrote: »

Mod: You have already started a thread about this. Please don’t post across different threads.

Ok, I’m quite stressed out at the moment as it’s an expensive Christmas present I badly need for Christmas, I don’t want to be the bearer of bad news on Christmas morning. I understand you have rules but forgive me this once........

DaveyDave · 21-12-2018 9:27pm

Got a parcel from Japan today that was sent lateast week and have another parcel from the UK sent on the 19th arriving tomorrow. Still waiting for two other UK parcels sent late last week but we'll see what happens.

So far so good given the time of year. One parcel is from the NBA Store and the rest are from eBay.

Shn99 · 21-12-2018 10:03pm

My package is now in Portlaoise Mail Center, is there a chance of it being out for delivery tomorrow?

Davy · 21-12-2018 11:51pm

Shn99 wrote: »

My package is now in Portlaoise Mail Center, is there a chance of it being out for delivery tomorrow?

I would say doubtful tomorrow but should have it Sunday or Monday most likely.

LeoB · 22-12-2018 12:07am

Aryan Small Magenta wrote: »

I have an Amazon package lost also in the past week. Tracking shown as delivered but it wasn't delivered to my home. Something strange on the tracking was this entry:

"CUSTOMER REQUEST ACCEPTED"

one minute before the delivery. I've never seen it before. I wonder have An Post temporary staff in pilfering in the run up to Christmas?

Thats not a nice comment.

tedpan wrote: »

Out for delivery today, 8 working days for an express delivery from the UK..

From my experience Royal Mail are pretty bad at clearing out parcels.

Shn99 wrote: »

My package is now in Portlaoise Mail Center, is there a chance of it being out for delivery tomorrow?

Possibly a good chance to get it before Christmas. There are deliveries every day including Christmas eve

As an An Post employee I think An Post have done a great job. The amount of parcels that have come into the system is unprecedented. It took Amazon and An Post totally by surprise.

An post put in a lot of extra resources, manpower and vans since mid November and ramped this up further in early December.
From what I can see and have heard most of the blame lies with Amazon. A lot of their addresses were missing a bit on the left hand side so Paul becomes l, (first 3 letters missing from each line of the address) so in some cases no Eircode to ensure the parcel is sorted correctly. I handed an item to a customer on Tuesday and he showed me an email from Amazon which said his parcel was in transit. I had it in my hand and I have heard from other staff the same thing
.

Well done my colleagues in An Post

Shn99 · 22-12-2018 1:07am

I have another package on the way that I’m in no rush to get, and to be fair it has been processed fairly fast.
ITEM IS IN TRANSIT PORTLAOISE MAIL CENTRE
CO LAOIS 21-Dec-18
18:53
ITEM IS IN TRANSIT DUBLIN PARCEL CENTRE
BALLYMOUNT RD
DUBLIN 12 21-Dec-18
12:09
ITEM HAS BEEN ACCEPTED DUBLIN PARCEL CENTRE
BALLYMOUNT RD
DUBLIN 12 21-Dec-18
12:09
It’s just a shame the one I need for Xmas got sent to the wrong DSU, Remaining hopeful that I’ll have it in time.

nava · 22-12-2018 5:13pm

I have to say I haven't seen any issues at all, I find them quite fast, I had some parcels from Amazon with schedule delivery date for late next week that I got today I also another 2 I got the text from Anpost that I should get tomorrow or Monday.

Bartix123 · 23-12-2018 3:16pm

2018-12-17 04:00
Arrive at destination country post office

Been like this since the 17th on 17track.net

When trying to track on anpost website item doesnt show up. Should i be worried? Will it come tomorrow?

Shn99 · 23-12-2018 3:34pm

If the An Post website doesn’t recognize the number then it hasn’t arrived yet, or at least that’s what I was told on the phone the other day

Somedaythefire · 23-12-2018 4:58pm

Bartix123 wrote: »

2018-12-17 04:00
Arrive at destination country post office

Been like this since the 17th on 17track.net

When trying to track on anpost website item doesnt show up. Should i be worried? Will it come tomorrow?

I've two packages in similar circumstances. 1 from Germany 1 China. I doubt either will deliver this week. The one from Germany says it's been scanned in Ireland but nothing from An Post.

harr · 23-12-2018 6:36pm

Ordered something from amazon on Friday just to see if by any chance it might arrive before Christmas. It’s not needed for Christmas but got text from on post today saying it had arrived in Portlaoise , so it’s possible it will arrive tomorrow.
Fairly impressive if it does get to me before the Christmas.

Warning AnPost have long delays

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