Statement of Liability 2019

yalla345 · 16-03-2020 11:14am

is there anything else we can do here? Does anyone know a journalist?

We should @ them on Twitter as well

twitter.com/RevenueIE

dundalkfc10 · 16-03-2020 11:27am

200 Revenue Staff getting redeployed to DSP to cope with all the people getting laid off.

Could be a while waiting for refunds now

yalla345 · 16-03-2020 11:48am

what a joke.

Kevwoody · 16-03-2020 11:54am

yalla345 wrote:

what a joke.

Are you actually serious?

yalla345 · 16-03-2020 11:58am

about ?

Kevwoody · 16-03-2020 12:02pm

Revenue staff being redeployed to assist with social welfare payments for thousands upon thousands of newly unemployed people?!

yalla345 · 16-03-2020 12:06pm

My comment was about the delay. I am really frustrated about this situation. 2 months ago I was told that the issue has been resolved and that the SOL will issue shortly. Heard about 5 different stories and Still no SOL.

yalla345 · 16-03-2020 12:07pm

and I an unemployed too and the last time I called I was told to expect around 4K.

dundalkfc10 · 16-03-2020 1:32pm

Kevwoody wrote: »

Revenue staff being redeployed to assist with social welfare payments for thousands upon thousands of newly unemployed people?!

They need be trained for DSP etc..Its not going to be a quick process

jay1988 · 16-03-2020 5:30pm

Turns out chap on the phone outright lied to me on Friday, called today to see why sol and refund hadn't arrived as advised, girl on the phone said she'd no idea why I was told that and I definitely wasn't due my refund anytime soon, joke.

Shlippery · 16-03-2020 5:39pm

jay1988 wrote: »

Turns out chap on the phone outright lied to me on Friday, called today to see why sol and refund hadn't arrived as advised, girl on the phone said she'd no idea why I was told that and I definitely wasn't due my refund anytime soon, joke.

Yea, i wouldn't expect a refund without the SOL sitting in your documents first.

Seems once the document appears, the funds get wired and takes about 24 hours or so.

I'm still tied up with technicality of waiting for a fixed/amended SOL.

I rang again last week as figured it may have slipped through cracks but wasn't given an ETA...just that someone had been on the case since Jan 23 and was still working away at fixing it.

Eamonn8448 · 19-03-2020 10:18am

got mine today after applying on the 8th of jan , nice little lump sum , good luck to all those still waiting , i rang on monday and was told mine was one of the ones for further checking but was being approved within the next few days

yalla345 · 19-03-2020 10:53am

lucky you! Still nothing here

gerbilgranny · 19-03-2020 1:54pm

I would guess that the 200 staff being redeployed may have been people who were hired for Brexit-related issues?

When the Border 'moved' to the Irish Sea, less trade facilitation work would be required, wouldn't it?

Also, if debt-collection work is halted for the moment, because of Covid, then perhaps staff who work in that area are available to be redeployed - to do quite essential work with DEASP.

That's just my theory.

Red2029 · 19-03-2020 2:51pm

I phoned today and was told it was being checked and that she would contact the person it had been assigned to and that it would be dealt with as soon as possible.
I submitted it on 6/1/20 and I have phoned 6 or 7 times now.
I am told a different thing every time I phone.
I sent a my Enquiry which was never answered.

cnbyz · 19-03-2020 3:43pm

Red2029 wrote: »

I phoned today and was told it was being checked and that she would contact the person it had been assigned to and that it would be dealt with as soon as possible.
I submitted it on 6/1/20 and I have phoned 6 or 7 times now.
I am told a different thing every time I phone.
I sent a my Enquiry which was never answered.

no point phoning them anymore i guess. I am sick and tired of wasting my time with this every year.

barneystinson · 19-03-2020 4:20pm

cnbyz wrote: »

no point phoning them anymore i guess. I am sick and tired of wasting my time with this every year.

Why / how do you end up wasting time with “this” every year?

cnbyz · 19-03-2020 5:03pm

barneystinson wrote: »

Why / how do you end up wasting time with “this” every year?

long story. i need to claim refund for a certain relief at the end of every year and last year they have issued p21 on may 31st after calling them dozen times. If i hadnt come across with someone who was actually willing to help it probably would have been delayed more. The year before wasnt any better.

cnbyz · 27-03-2020 9:34am

last week they've reached out via my enquires to let me know that my SOL is ready to be issued. as the amount to be refunded is high it will go for checking so a delay will occur. However it will issue as soon as possible. I have no idea what that means tbh. Does anybody know anything about that process ?

dominicbrooks · 27-03-2020 12:54pm

Couple of days at most,just check that your bank a/c details are set up for refund or else you will be issued with a cheque.

cnbyz · 27-03-2020 12:57pm

dominicbrooks wrote: »

Couple of days at most,just check that your bank a/c details are set up for refund or else you will be issued with a cheque.

Its been a week already and i dont see my SOL

Shlippery · 27-03-2020 12:59pm

cnbyz wrote: »

last week they've reached out via my enquires to let me know that my SOL is ready to be issued. as the amount to be refunded is high it will go for checking so a delay will occur. However it will issue as soon as possible. I have no idea what that means tbh. Does anybody know anything about that process ?

Yep, I finally got an enquiries response saying they fixed the issue and that i'd have my amended one soon..that was on 25th, nothing today.

I think the batch jobs run over night, so I just login in the morning, check my documents and then sign out.

If it appears in My Documents, I think it means refund has been issued and should have it within ~48 hours!

kilburn · 27-03-2020 1:56pm

Shlippery wrote:

If it appears in My Documents, I think it means refund has been issued and should have it within ~48 hours!

Money landed in my bank before I got the my documents file

cnbyz · 27-03-2020 1:59pm

kilburn wrote: »

Money landed in my bank before I got the my documents file

I have neither.

Pinkpotato · 02-04-2020 3:05pm

After applying in Jan 2nd. Got the SOL today. Owe them 75e but they're not collecting it?

gerbilgranny · 02-04-2020 9:29pm

Pinkpotato wrote: »

After applying in Jan 2nd. Got the SOL today. Owe them 75e but they're not collecting it?

That's the normal outcome when an underpayment is a low amount. (Though perhaps after COvid, they may have to rethink that).

However, I would expect that any future overpayment would be offset against the underpayment - so if you were due a refund of €200 for 2020, for example, you'd only receive €125. That would make sense.

wonski · 04-04-2020 11:17am

Your tax credits will be reduced by 75 euro in next year.

pasquale83 · 04-04-2020 11:20am

wonski wrote: »

Your tax credits will be reduced by 75 euro in next year.

what's the rationale behind this? they want to minimize low-value transactions?

Stratvs · 04-04-2020 10:12pm

pasquale83 wrote: »

what's the rationale behind this? they want to minimize low-value transactions?

You owe them €75 for last year. They may ( and I say may as I find small u/p are often not collected) reduce your tax credits in a future year to collect that. So the system ultimately balances. It’s the easiest way to do it.

fitzparker · 11-04-2020 8:56am

I presume everything has stopped at this stage. I rang mid march and was told a couple of days, I called over a week later and told last person didnt request it proper that it was sent and would be a few days. That was the Thursday before everything shut down.

So I presume it's not automated and iv to wait till they are back open, which is unfortunate as I was advised by advisor im owed over €1500

splinter65 · 11-04-2020 9:43am

fitzparker wrote: »

I presume everything has stopped at this stage. I rang mid march and was told a couple of days, I called over a week later and told last person didnt request it proper that it was sent and would be a few days. That was the Thursday before everything shut down.

So I presume it's not automated and iv to wait till they are back open, which is unfortunate as I was advised by advisor im owed over €1500

I requested SOL online on behalf of someone last Thursday for 16 17 and 18. I’ll look first thing on Tuesday and see if they’ve been done and I’ll come back here and tell you

Shlippery · 11-04-2020 3:56pm

Yea, my latest update is phone lines are now gone, which is fine. Two conflicting my enquiries responses.

1st message - your SOL is fine and it's on the way

(two weeks later)...I chased it again..

2nd message your SOL is not fine, we can't process your Foreign Earnings Deduction credit due to an ongoing tech issue - we still have no ETA!

So frustrating!

cnbyz · 12-04-2020 8:42am

i have finally received my SOL on Thursday. Amount due is half of what it was last year and nothing has changed. (non resident aggregation relief). It was either incorrect last year or this year.

Smurphette · 20-04-2020 2:24pm

Still waiting on mine, even thought I was told on March 27th it would be processed in the next few days. Now not taking phone calls anymore. I've sent an enquiry in but presumably won't hear for ages if at all. I'm owed a lot of money. I'll be going to the ombudsman I reckon. The way it's been handled (far before any pandemic) has been shocking.

relax carry on · 20-04-2020 3:17pm

Smurphette wrote: »

Still waiting on mine, even thought I was told on March 27th it would be processed in the next few days. Now not taking phone calls anymore. I've sent an enquiry in but presumably won't hear for ages if at all. I'm owed a lot of money. I'll be going to the ombudsman I reckon. The way it's been handled (far before any pandemic) has been shocking.

What's driving the refund? Is it something unusual or is it just standard overpayment?

cnbyz · 21-04-2020 10:29am

cnbyz wrote: »

i have finally received my SOL on Thursday. Amount due is half of what it was last year and nothing has changed. (non resident aggregation relief). It was either incorrect last year or this year.

Turns out I was right. They issued an extra SOL with additional 2k.

Living Off The Splash · 21-04-2020 11:59am

fitzparker wrote: »

I presume everything has stopped at this stage. I rang mid march and was told a couple of days, I called over a week later and told last person didnt request it proper that it was sent and would be a few days. That was the Thursday before everything shut down.

So I presume it's not automated and iv to wait till they are back open, which is unfortunate as I was advised by advisor im owed over €1500

Are the Revenue Commissioners (P.A.Y.E.) working as normal, skeleton staff, not at all?

Are P21's being issued?

Smurphette · 22-04-2020 10:11am

relax carry on wrote: »

What's driving the refund? Is it something unusual or is it just standard overpayment?

Health expenses! Submitted on january 15th, heard nothing, got my SOL issued with no mention of the expenses, rang them, told they needed receipts (I could have submitted them with the claim if I'd known) submitted receipts (this was early feb), heard nothing, rang about a month ago and told it was going through and nothing. I know they're under pressure now but this issue predates it!

relax carry on · 22-04-2020 8:43pm

Smurphette wrote: »

Health expenses! Submitted on january 15th, heard nothing, got my SOL issued with no mention of the expenses, rang them, told they needed receipts (I could have submitted them with the claim if I'd known) submitted receipts (this was early feb), heard nothing, rang about a month ago and told it was going through and nothing. I know they're under pressure now but this issue predates it!

If it's just bog standard health expenses that should be dealt with by now. A certain percentage of claims always get checked. That's standard all the time regardless of the issues at the start of the year. Have Revenue acknowledged the receipts you sent? Send another My enquiry to check the status of your claim.

Shlippery · 28-04-2020 12:18pm

Shlippery wrote: »

Yea, my latest update is phone lines are now gone, which is fine. Two conflicting my enquiries responses.

1st message - your SOL is fine and it's on the way

(two weeks later)...I chased it again..

2nd message your SOL is not fine, we can't process your Foreign Earnings Deduction credit due to an ongoing tech issue - we still have no ETA!

So frustrating!

Finally, it's over. (and looks like I got a bit more due back than expected!)

SoL 1 -23/01/2020 (wrong)
SoL 2- 27/04/2020 (fixed!)

What a trip.

Best of luck to everyone else!

fitzparker · 28-04-2020 8:03pm

Shlippery wrote: »

Finally, it's over. (and looks like I got a bit more due back than expected!)

SoL 1 -23/01/2020 (wrong)
SoL 2- 27/04/2020 (fixed!)

What a trip.

Best of luck to everyone else!

Did it just come through automatically or did you email ( I understand you cant ring) I was told twice before the lockdown it will be ready in a "couple" of days

Shlippery · 28-04-2020 8:12pm

I'd received a vague my enquiries about a week ago with no expected ETA.
I wrote back a bit pissed off as it had been drawn out so long (in a nice way) but didnt' receive any follow up correspondence aside from the my docs file this morning..

fitzparker · 29-04-2020 9:12am

Shlippery wrote: »

I'd received a vague my enquiries about a week ago with no expected ETA.
I wrote back a bit pissed off as it had been drawn out so long (in a nice way) but didnt' receive any follow up correspondence aside from the my docs file this morning..

Thanks, when you say wrote back, is this through My Enquiries online?

Shlippery · 29-04-2020 9:35am

Yea, a lot of communication through My Enquiries - it's only option available these days!

Norderburse · 29-04-2020 10:06am

Finally got my SOL this morning - after submitting in January and resubmitting in February. I also opened a MyEnquiries once the phone lines closed, no response.

tolow · 29-04-2020 10:11am

Finally got mine this morning also. I had foreign income from US dividends so I think this is what held it up. I had slight underpayment of €17 but they didn't request it at this time.

Then shortly after received notification of my help to buy application being approved.

fitzparker · 29-04-2020 10:37am

Shlippery wrote: »

Yea, a lot of communication through My Enquiries - it's only option available these days!

Great, i didn't know they were still answering, guess im 6 weeks behind. thanks!

Ktryan4444 · 08-05-2020 5:05pm

Hi, wondering if anyone is still waiting on their statement of liability since January

zepman · 08-05-2020 5:11pm

Ktryan4444 wrote: »

Hi, wondering if anyone is still waiting on their statement of liability since January

I am. Submitted on January 1st.

Ktryan4444 · 08-05-2020 5:19pm

zepman wrote: »

I am. Submitted on January 1st.

Thanks, fingers crossed won't be too much longer

Statement of Liability 2019

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