Statement of Liability 2019

We submitted on Jan 17 (or 19) and finally got the SOL yesterday. Wish it was a cause for celebration, but instead of an expected overpayment of €1k+ somehow we underpaid by approx. €150. Will look into that at some point in the near future. But anyhow, the good news for everyone left waiting is that they are still working through the old ones obviously.

WEZANGO wrote: »

Submitted mine on 7th of January. They told through enquiries that everything approved and I should have my SOL in few days, but it's been a week already. They even sent me a message through enquiries asking if I am satisfied by their service or not... What a joke they are.

This is ridiculous - What a joke!

I called earlier after resubmitting on 25th of Jan, chap on the phone did it for me manually and says refund will be in the bank by monday.

Amazing how it was done so easily today, after 5 phone calls over the last few weeks.

Chap on the phone was really helpful, it really does depend on who you get on the phone.

jay1988 wrote: »

I called earlier after resubmitting on 25th of Jan, chap on the phone did it for me manually and says refund will be in the bank by monday.

Amazing how it was done so easily today, after 5 phone calls over the last few weeks.

Chap on the phone was really helpful, it really does depend on who you get on the phone.

could you please give me the phone number you used, been waiting since the 8th of jan now , thanks Eamonn

Eamonn8448 wrote: »

could you please give me the phone number you used, been waiting since the 8th of jan now , thanks Eamonn

01 7383636

is there anything else we can do here? Does anyone know a journalist?

We should @ them on Twitter as well

twitter.com/RevenueIE

what a joke.

about ?

My comment was about the delay. I am really frustrated about this situation. 2 months ago I was told that the issue has been resolved and that the SOL will issue shortly. Heard about 5 different stories and Still no SOL.

jay1988 wrote: »

Turns out chap on the phone outright lied to me on Friday, called today to see why sol and refund hadn't arrived as advised, girl on the phone said she'd no idea why I was told that and I definitely wasn't due my refund anytime soon, joke.

Yea, i wouldn't expect a refund without the SOL sitting in your documents first.

Seems once the document appears, the funds get wired and takes about 24 hours or so.


I'm still tied up with technicality of waiting for a fixed/amended SOL.

I rang again last week as figured it may have slipped through cracks but wasn't given an ETA...just that someone had been on the case since Jan 23 and was still working away at fixing it.

lucky you! Still nothing here

I phoned today and was told it was being checked and that she would contact the person it had been assigned to and that it would be dealt with as soon as possible.
I submitted it on 6/1/20 and I have phoned 6 or 7 times now.
I am told a different thing every time I phone.
I sent a my Enquiry which was never answered.

cnbyz wrote: »

no point phoning them anymore i guess. I am sick and tired of wasting my time with this every year.

Why / how do you end up wasting time with “this” every year?

last week they've reached out via my enquires to let me know that my SOL is ready to be issued. as the amount to be refunded is high it will go for checking so a delay will occur. However it will issue as soon as possible. I have no idea what that means tbh. Does anybody know anything about that process ?