Google Pixel 3a €249 on Vodafone (In Stock!)

bargainboy · 10-12-2019 7:10pm

Burning Eclipse wrote: »

For those who had an order cancelled and were later successful in placing an order, what changed for you?

i had six failed attempts seventh was successful first four attempts were the (credit card failure )then the( criteria )problem the only thing i did different was use a number other than the porting number as my contact number and made sure to use the porting sim (eir) prior eg, made a few calls and texts that's about it hope it helps .

foxirl · 10-12-2019 8:15pm

bargainboy wrote: »

i had six failed attempts seventh was successful first four attempts were the (credit card failure )then the( criteria )problem the only thing i did different was use a number other than the porting number as my contact number and made sure to use the porting sim (eir) prior eg, made a few calls and texts that's about it hope it helps .

What is the differences between the credit card failure and the criteria one. Also was it the same sun on the 7th as for the 6 failed ones. Thanks

zefer · 10-12-2019 8:36pm

StaticNoise wrote: »

Money was debited immediately, with no confirmation email and a blank page. I was going to blame my Chrome extensions, but there were none active at the time except for a password manager (but this would have no effect).

Very poor.

Have you rang Vodafone? Or what’s your plan?

edit: tried calling vodafone there, sales told me they couldn't help and said I'll transfer you to customer care. I got an automated machine asking for mobile number which then hung up after 3 tries!

bargainboy · 11-12-2019 12:30am

foxirl wrote: »

What is the differences between the credit card failure and the criteria one. Also was it the same sun on the 7th as for the 6 failed ones. Thanks

the credit card failure was blaming my credit card company that was the first four attempts i believe the( criteria limitations)was the last two failed attempts nobody knows what that was all about not even vodaphone ?

the whole year inn · 11-12-2019 8:08am

Can this be got in store? As in walk in assk for phone and the discount for porting over?

Sappy404 · 11-12-2019 9:36am

the whole year inn wrote: »

Can this be got in store? As in walk in assk for phone and the discount for porting over?

The Pixel 3a deal is online-only according to previous posts. There is a lesser discount in store apparently but most of them have no stock.

StaticNoise · 11-12-2019 10:09am

zefer wrote: »

Have you rang Vodafone? Or what’s your plan?

After kicking up on the phone I later received an email saying my order was cancelled and that I'll be refunded.

I think I'm giving up on this offer now.

The_B_Man · 11-12-2019 10:52am

I've had an order sitting on "Your order is being processed" since Sunday.
Fonua link says "Order Status: NOT FOUND".

Should I be hopeful here, or whats the craic?

captainneutron · 11-12-2019 11:03am

I wouldnt think so.
Ordered mine monday morning and it got delivered this morning.
The order would show on the fonua site as being despatched

zefer · 11-12-2019 11:16am

StaticNoise wrote: »

After kicking up on the phone I later received an email saying my order was cancelled and that I'll be refunded.

I think I'm giving up on this offer now.

Jokers, what number you ring? I got hung up on earlier!

StaticNoise · 11-12-2019 11:43am

1800 595 595. They'll need to transfer you.

zefer · 11-12-2019 11:59am

StaticNoise wrote: »

1800 595 595. They'll need to transfer you.

haha, that's the one i rang earlier and they transferred me to Customer service which needed a vodafone number and then hung up after 3 tries! This should be fun

edit: rang them again and they told me they couldnt transfer me and to go to a store! Ridiculous. Edit2: Went into shop and they couldnt be more unhelpful! Wait to see I was told pretty much

foxirl · 11-12-2019 1:49pm

Has anyone had a successful order in the last few days. After having 6 or 7 cancellations I think I'll have to give up.

flexcon · 11-12-2019 2:21pm

foxirl wrote: »

Has anyone had a successful order in the last few days. After having 6 or 7 cancellations I think I'll have to give up.

working sugestion

Go to a different computer
Use a different email address
Use a different card

Try this.

Charlie · 11-12-2019 2:29pm

foxirl wrote: »

Has anyone had a successful order in the last few days. After having 6 or 7 cancellations I think I'll have to give up.

Have you been refunded for each of those. That’s nearly €1500 tied up in pending transactions

The_B_Man · 11-12-2019 2:36pm

I have €540 tied up in it myself.
One looks to have been taken, but I have no order number etc.
Then I've 2 cancelled ones which are still pending.

foxirl · 11-12-2019 3:03pm

Charlie wrote: »

Have you been refunded for each of those. That’s nearly €1500 tied up in pending transactions

Most of it refunded. Have been trying for since Dec 2

foxirl · 11-12-2019 3:16pm

flexcon wrote: »

working sugestion

Go to a different computer
Use a different email address
Use a different card

Try this.

Have used my phone and 3 separate pcs. 6 different payment cards, 5 different Sims and several email addresses. Still no joy. Bought one on adverts but other half is still looking for one's
Actually counted up and I have 12 cancellation emails. Just not ment to be. I'd nearly keep trying just to prove I can beat the system at this stage

Charlie · 11-12-2019 3:46pm

foxirl wrote: »

Have used my phone and 3 separate pcs. 6 different payment cards, 5 different Sims and several email addresses. Still no joy. Bought one on adverts but other half is still looking for one's
Actually counted up and I have 12 cancellation emails. Just not ment to be. I'd nearly keep trying just to prove I can beat the system at this stage

Each time did you get the ‘does not meet the criteria’ email and cancellation status or did you ever progress to ‘your order is processing’?

foxirl · 11-12-2019 3:52pm

Charlie wrote: »

Each time did you get the ‘does not meet the criteria’ email and cancellation status or did you ever progress to ‘your order is processing’?

One is stuck on order processing since Sunday. No record of it on fonua though. The rest got the criteria email. Still don't know what that means though.

Burning Eclipse · 11-12-2019 4:13pm

foxirl wrote: »

Have used my phone and 3 separate pcs. 6 different payment cards, 5 different Sims and several email addresses. Still no joy. Bought one on adverts but other half is still looking for one's
Actually counted up and I have 12 cancellation emails. Just not ment to be. I'd nearly keep trying just to prove I can beat the system at this stage

This comment was enough to convince me to stop trying tbh. And I've only had 2 cancellations, one of which was that weird blank screen. I don't have the patience.

Charlie · 11-12-2019 4:18pm

foxirl wrote: »

One is stuck on order processing since Sunday. No record of it on fonua though. The rest got the criteria email. Still don't know what that means though.

I’ve tried twice. First one I never got to ‘order is processing’ and got the cancellation mail within an hour or two. Second attempt, using a different sim (Eir) I have progressed and appear stuck in ‘order is processing’. Also can’t see the order on Fonua’a online check.

Wondering if it’s worth contacting VF customer care to nudge it along, but also fear that may result in it getting nixed!

foxirl · 11-12-2019 4:27pm

Burning Eclipse wrote: »

This comment was enough to convince me to stop trying tbh. And I've only had 2 cancellations, one of which was that weird blank screen. I don't have the patience.

I wish I'd had the same thoughts after 2 attempts.

foxirl · 11-12-2019 4:28pm

Charlie wrote: »

I’ve tried twice. First one I never got to ‘order is processing’ and got the cancellation mail within an hour or two. Second attempt, using a different sim (Eir) I have progressed and appear stuck in ‘order is processing’. Also can’t see the order on Fonua’a online check.

Wondering if it’s worth contacting VF customer care to nudge it along, but also fear that may result in it getting nixed!

If you do let us know how youb got on

StaticNoise · 11-12-2019 4:38pm

My most recent two orders got past the payment processing to the order processing, and that's where it stopped. It never registered on the Fonua systems.

Dr_Colossus · 11-12-2019 7:18pm

foxirl wrote: »

Have used my phone and 3 separate pcs. 6 different payment cards, 5 different Sims and several email addresses. Still no joy. Bought one on adverts but other half is still looking for one's
Actually counted up and I have 12 cancellation emails. Just not ment to be. I'd nearly keep trying just to prove I can beat the system at this stage

Jasus, were the 5 sims from different providers? I had two orders cancelled at the weekend from 48months sims. Finally got an Eir sim delivery to a family member today as despite multiple request Eir aren't sending me one. Ordered again today so hopefully goes through now as suspect they're only accepting Eir and Three sims.

foxirl · 11-12-2019 8:00pm

Dr_Colossus wrote: »

Jasus, were the 5 sims from different providers? I had two orders cancelled at the weekend from 48months sims. Finally got an Eir sim delivery to a family member today as despite multiple request Eir aren't sending me one. Ordered again today so hopefully goes through now as suspect they're only accepting Eir and Three sims.

Both Tesco and 48. You might be right in only accepting Eir and Three

dan786 · 11-12-2019 9:38pm

Anyone order one in the last two days? Have they fixed the white screen issue. Need to order a white one.

zefer · 12-12-2019 7:11am

dan786 wrote: »

Anyone order one in the last two days? Have they fixed the white screen issue. Need to order a white one.

I got white screened on Tuesday, no email received.
edit: just checked my bank account and the money has now been taken, yet I have had no email at all... Does that mean its gone through??

physioman · 12-12-2019 10:26am

foxirl wrote: »

Both Tesco and 48. You might be right in only accepting Eir and Three

I got mine by porting from three.

micks_address · 12-12-2019 11:39am

dan786 wrote: »

Anyone order one in the last two days? Have they fixed the white screen issue. Need to order a white one.

dont think they ever had stock of the white

dan786 · 12-12-2019 11:42am

micks_address wrote: »

dont think they ever had stock of the white

They do for last 5-6 days.

micks_address · 12-12-2019 11:44am

dan786 wrote: »

They do for last 5-6 days.

is there any possibility of actually ordering a phone and getting it? i had three orders cancelled already a few weeks ago.. reluctant to try again

captainneutron · 12-12-2019 11:58am

micks_address wrote: »

dont think they ever had stock of the white

they did, got mine yesterday

dan786 · 12-12-2019 12:00pm

micks_address wrote: »

is there any possibility of actually ordering a phone and getting it? i had three orders cancelled already a few weeks ago.. reluctant to try again

I got 3 two weeks ago for Xmas gifts. But need a white to replace one of them and then sell on the black.

I just want to make sure they have fixed the white black screen issue that people were having two days ago before I try to order one.

Charlie · 12-12-2019 1:00pm

I was white screened on Tuesday, but my order status is ‘order is processing’. This is porting with an Eir Sim. Earlier that day I had an order cancelled from a 48 sim, with the ‘does not meet criteria’ status. I received a refund for the cancelled order, but the other €179 has stayed on my bank account, suggesting it is in fact processing.

I got on to VF web chat today. They confirmed they could see my order but that they are currently out of all stock on Pixel 3A (including white which I ordered). They couldn’t give a definitive as to when it would be restocked, but they advised to allow the order remain as processing and that it may dispatch over the next 48-72 hrs if stock comes back in.

Not a great level of service or transparency overall, but then again, it’s a significant bargain so you roll with the punches.

Just highlighting this for anyone who was white screened earlier this week and has a status on VF order checker of ‘order processing’. If you can, it might be worth holding tight for the next few days and seeing what happens

micks_address · 12-12-2019 1:02pm

dan786 wrote: »

I got 3 two weeks ago for Xmas gifts. But need a white to replace one of them and then sell on the black.

I just want to make sure they have fixed the white black screen issue that people were having two days ago before I try to order one.

if you are selling your black one.. id take it before the weekend (dublin based) could only meet tomorrow though

foxirl · 12-12-2019 2:07pm

Charlie wrote: »

I was white screened on Tuesday, but my order status is ‘order is processing’. This is porting with an Eir Sim. Earlier that day I had an order cancelled from a 48 sim, with the ‘does not meet criteria’ status. I received a refund for the cancelled order, but the other €179 has stayed on my bank account, suggesting it is in fact processing.

I got on to VF web chat today. They confirmed they could see my order but that they are currently out of all stock on Pixel 3A (including white which I ordered). They couldn’t give a definitive as to when it would be restocked, but they advised to allow the order remain as processing and that it may dispatch over the next 48-72 hrs if stock comes back in.

Not a great level of service or transparency overall, but then again, it’s a significant bargain so you roll with the punches.

Just highlighting this for anyone who was white screened earlier this week and has a status on VF order checker of ‘order processing’. If you can, it might be worth holding tight for the next few days and seeing what happens

I'd be fairly confident you were just being fobbed of there. I've one stuck on processed since last week and no movement. There has been stock available.

Tango One · 12-12-2019 3:17pm

I got the white screen on Monday and tried twice. The money was still pending in my account but looks like vodafone have taken the money. I received no order number or emails.

Charlie · 12-12-2019 3:20pm

foxirl wrote: »

I'd be fairly confident you were just being fobbed of there. I've one stuck on processed since last week and no movement. There has been stock available.

Potentially, but I’m happy to sit tight over the weekend and see if anything updates by Mon/Tue. If not, will call it quits then.

tomfoolery60 · 12-12-2019 3:40pm

Tango One wrote: »

I got the white screen on Monday and tried twice. The money was still pending in my account but looks like vodafone have taken the money. I received no order number or emails.

What's this white screen? I don't understand. I've an order pending but the order seemed to complete normally (e.g. received confirmation email immediately and got a confirmation on the web page after the CC payment went through). Is the white screen when you don't get a confirmation screen after payment?

zefer · 12-12-2019 4:10pm

Tango One wrote: »

I got the white screen on Monday and tried twice. The money was still pending in my account but looks like vodafone have taken the money. I received no order number or emails.

You actually received the phone??

zefer · 12-12-2019 4:10pm

tomfoolery60 wrote: »

What's this white screen? I don't understand. I've an order pending but the order seemed to complete normally (e.g. received confirmation email immediately and got a confirmation on the web page after the CC payment went through). Is the white screen when you don't get a confirmation screen after payment?

Yeh, when you put in payment and it looks like it all completes, you get a white screen and no email confirmation at all

Tango One · 12-12-2019 4:14pm

zefer wrote: »

You actually received the phone??

No phone or phones as it looking like now. I used the same details bar changing my card on the second attempt.

zefer · 12-12-2019 4:25pm

Tango One wrote: »

No phone or phones as it looking like now. I used the same details bar changing my card on the second attempt.

ah, sorry read that wrong. I'm in same boat, going to go into vodafone store again tomorrow to ask where my money is!

Charlie · 12-12-2019 4:36pm

zefer wrote: »

ah, sorry read that wrong. I'm in same boat, going to go into vodafone store again tomorrow to ask where my money is!

Store monkeys won’t do **** for you, most of the stores are franchises. Just contact customer care and be bullish.

The Ayatolla · 12-12-2019 4:37pm

Ordered mine last Friday. Arrived today.

Was bouncing between An Post depots since Sunday. Very annoying.

dan786 · 12-12-2019 5:13pm

tomfoolery60 wrote: »

What's this white screen? I don't understand. I've an order pending but the order seemed to complete normally (e.g. received confirmation email immediately and got a confirmation on the web page after the CC payment went through). Is the white screen when you don't get a confirmation screen after payment?

When did you order?

zefer · 12-12-2019 5:16pm

Charlie wrote: »

Store monkeys won’t do **** for you, most of the stores are franchises. Just contact customer care and be bullish.

I'd love to talk to customer care but because I don't have a vodafone number, I can't get through!!

bliger · 12-12-2019 8:39pm

zefer wrote: »

I'd love to talk to customer care but because I don't have a vodafone number, I can't get through!!

try twitter or fb messenger

Google Pixel 3a €249 on Vodafone (In Stock!)

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