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Google Pixel 3a €249 on Vodafone (In Stock!)

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    #1232
    dan786
    Registered Users Posts: 3,307 ✭✭✭dan786


    On a side note, anyone get a white one and double check if its unlocked? I know all black ones were.


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    #1233
    donnyvegas
    Registered Users Posts: 308 ✭✭donnyvegas


    dan786 wrote: »
    You are not scamming anyone, its upto them to accept an order or not, I have 3 numbers with them for years and got 3 black Pixels from them also as new customer. Needed to replace one for a white one for Xmas but got white screens on both and was refunded.

    No one is scamming anyone, they are getting their money regardless and are not making a loss at all. Even if a few customers actually switched even better for them. Wont make any difference to them even if they didnt get a single genuine switcher.

    They are definitely getting them for next to nothing and making money on them otherwise they wouldnt have extended the offer from 2nd Dec to 2nd Jan.

    I know, I know.


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    #1234
    captainneutron
    Registered Users Posts: 193 ✭✭captainneutron


    28064212 wrote: »
    Has anybody successfully placed an order with a 48 months sim? Placed an order, no white screen, got confirmation email, but then "We are unable to process your order at this time due to order criteria limitations" email the following day. Second order got a white screen. Waiting on an Eir sim at the moment, but haven't gotten it yet

    Yes, ordered one via 48.ie and got confirmation email, it got despatched the next day, due tomorrow.


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    #1235
    Paddy_man
    Registered Users Posts: 353 ✭✭Paddy_man


    dan786 wrote: »
    On a side note, anyone get a white one and double check if its unlocked? I know all black ones were.

    In a rare case, google decided to lock only the white ones...

    Na, all the Pixels are unlocked. Google does not allow carrier locking on its devices.


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    #1236
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Paddy_man wrote: »
    In a rare case, google decided to lock only the white ones...

    Na, all the Pixels are unlocked. Google does not allow carrier locking on its devices.

    They do. There are plenty of Pixel 3As locked to T-Mobile and Verizon in the US, and my friend's one is locked to EE in the UK.


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    #1237
    maki
    Registered Users Posts: 772 ✭✭✭maki


    Yep, they even have a support page about unlocking a Pixel device: https://support.google.com/pixelphone/answer/7107188?hl=en-GB

    The ones from Vodafone do seem to all be unlocked though.


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    #1238
    corwill
    Registered Users Posts: 3,799 ✭✭✭corwill


    corwill wrote: »
    The payment is no longer pending on my credit card, they've taken the payment. I'm just hoping that if the porting of the SIM happens as scheduled this afternoon, maybe I'll get a confirmation email or text then?

    Nice lad in Grafton St shop doing his best to sort out order, he's been passed between 6 different teams on the phone. Poor guy is wasted on this gang!


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    #1239
    deiseindublin
    Registered Users Posts: 2,257 ✭✭✭deiseindublin


    When will I see the "white screen" other posters talking about? Bought today and order went thru' fine with confirmation email etc.

    When might the problem crop up?


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    #1240
    zefer
    Registered Users Posts: 884 ✭✭✭zefer


    deiseindublin wrote: »
    When will I see the "white screen" other posters talking about? Bought today and order went thru' fine with confirmation email etc.

    When might the problem crop up?

    It would have happened when you hit pay, you’re fine.
    Got through to support on Twitter today and they were very helpful in finding my “order” and starting process of refund for anyone else that got white screened.


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    #1241
    deiseindublin
    Registered Users Posts: 2,257 ✭✭✭deiseindublin


    What reason are they giving for the "white screen"?

    My dh is looking for a few phone and I'm afraid now for him trying it from the same connection, might just get him to wait until mine is en route.


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    #1242
    corwill
    Registered Users Posts: 3,799 ✭✭✭corwill


    deiseindublin wrote: »
    What reason are they giving for the "white screen"?

    My dh is looking for a few phone and I'm afraid now for him trying it from the same connection, might just get him to wait until mine is en route.

    The lad I dealt with in Grafton Street branch must have spoken to at least 6 different teams, and none of them could explain it to him. One of them did tell it would be delivered on "the 25th", which led to a pretty choice exchange between the two.

    At least I have an order reference now, for whatever good that will do me; "Your order is being processed"...


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    #1243
    Mezcita
    Registered Users Posts: 2,328 ✭✭✭Mezcita


    White screened via a 48 and Eir sim. Web chat lad said that he can't cancel the orders so Twitter might be the best route for refunds.


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    #1244
    micks_address
    Registered Users Posts: 8,461 ✭✭✭micks_address


    same re white screen, funds pending in my account...no email re order.. this is my 5th attempted order.. will it auto refund or do you have to contact them?


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    #1245
    Mezcita
    Registered Users Posts: 2,328 ✭✭✭Mezcita


    micks_address wrote: »
    same re white screen, funds pending in my account...no email re order.. this is my 5th attempted order.. will it auto refund or do you have to contact them?

    From the look of the last few pages we need to contact them. Livechat can give you the order number if you provide them with the email address you used.


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    #1246
    28064212
    Registered Users Posts: 10,471 ✭✭✭✭28064212


    Anyone any idea how to actually get an order through successfully? Currently sitting on 4 white-screened ones :rolleyes: Multiple different addresses, tried click and collect, different cards, 48 and eir SIMs

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    #1247
    curranbaz
    Registered Users Posts: 142 ✭✭curranbaz


    Mezcita wrote: »
    From the look of the last few pages we need to contact them. Livechat can give you the order number if you provide them with the email address you used.

    If you can even get them on webchat that is! Im getting the following when I click on webchat:

    Agents are offline
    Sorry, we have no agents available at the moment.
    Our opening hours are between 8am GMT and 10pm GMT, Monday to Sunday.


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    #1248
    micks_address
    Registered Users Posts: 8,461 ✭✭✭micks_address


    Mezcita wrote: »
    From the look of the last few pages we need to contact them. Livechat can give you the order number if you provide them with the email address you used.

    do you have link to the livechat? i phoned customer service and they asked me for the porting number i wanted to port in and they couldnt find it.. they asked me to go into a store to sort it which i said no.. i want to speak to a manager.. so on hold... he said they can't track to my email address....


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    #1249
    micks_address
    Registered Users Posts: 8,461 ✭✭✭micks_address


    Just off the phone.. they said money will be refunded within 5 days... that there is no actual order on the system.. goodbye vodafone
    micks_address wrote: »
    do you have link to the livechat? i phoned customer service and they asked me for the porting number i wanted to port in and they couldnt find it.. they asked me to go into a store to sort it which i said no.. i want to speak to a manager.. so on hold... he said they can't track to my email address....


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    #1250
    chonix
    Registered Users Posts: 420 ✭✭chonix


    28064212 wrote: »
    Anyone any idea how to actually get an order through successfully? Currently sitting on 4 white-screened ones :rolleyes: Multiple different addresses, tried click and collect, different cards, 48 and eir SIMs
    Just: don't buy the phone if you get white screened, that's my 2 cents. Lots of people had refund issues and stuff, and to be honest, if I get that from the start I won't keep going further. That means they don't care about the customer at all. Also by looking at the first 10 pages of the topic you begin to get the idea of whom you're dealing with. Even if it's for the phone, imagine if the device breaks.... and you have to go through them before going with Google (IF for any reason).
    You save money on the phone: yes, but are these headaches worth it?

    It's your money, it's your time, and it's your patience.


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    #1251
    curranbaz
    Registered Users Posts: 142 ✭✭curranbaz


    micks_address wrote: »
    do you have link to the livechat? i phoned customer service and they asked me for the porting number i wanted to port in and they couldnt find it.. they asked me to go into a store to sort it which i said no.. i want to speak to a manager.. so on hold... he said they can't track to my email address....

    Useless!! Got on to livechat through the business support pages (appears on the right hand side when you scroll down).

    "Can you try a different browser, clear the cache & cookies & try again" I have 5 incomplete orders now! More fool me! This is why I would never move to VF! They overcharge compared to the competition & then can't even provide a decent support service!

    :mad::mad::mad::mad:


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    #1252
    JabbaTheHut
    Registered Users Posts: 1,211 ✭✭✭JabbaTheHut


    curranbaz wrote: »
    Useless!! Got on to livechat through the business support pages (appears on the right hand side when you scroll down).

    "Can you try a different browser, clear the cache & cookies & try again" I have 5 incomplete orders now! More fool me! This is why I would never move to VF! They overcharge compared to the competition & then can't even provide a decent support service!

    :mad::mad::mad::mad:

    Try contacting them through Twitter. And this is coming from someone who never uses it. I set an account up in 2012 to follow the election back then, and that was the last time I used it. Someone else here suggested it to contact Vodafone.

    Sent them a message, and they replied about an hour later. They asked for the porting number, and email I used. I gave it to them, and they said they found the order and could see it didn't go through. So they offered me a refund. Can't complain tbh.


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    #1253
    dubliniift
    Registered Users Posts: 242 ✭✭dubliniift


    I have 3 weeks old P30 Lite. I bought it as Google was OOS at that time and order was cancelled. I bought at an old price.

    It is the blue color. No issues. Any takers? I shall buy Google 3A after that.

    Can I sell locked phone at CEX?


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    #1254
    naglycd
    Registered Users Posts: 13 ✭naglycd


    Whats the warranty period on pixel 3a?


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    #1255
    StaticNoise
    Registered Users Posts: 2,405 ✭✭✭StaticNoise


    naglycd wrote: »
    Whats the warranty period on pixel 3a?

    2 years is the European standard.


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    #1256
    StaticNoise
    Registered Users Posts: 2,405 ✭✭✭StaticNoise


    Got an eir SIM in an effort to get this one last time. White screen.
    Raging.


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    #1257
    deiseindublin
    Registered Users Posts: 2,257 ✭✭✭deiseindublin


    Out of stock now, wonder will they come back in before Christmas?


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    #1258
    The_B_Man
    Registered Users Posts: 7,859 ✭✭✭The_B_Man


    Is the 3a XL worth getting? I might just get that instead.
    The 3a was meant as a present for xmas so I think at this stage I'm pretty stuck!


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    #1259
    corwill
    Registered Users Posts: 3,799 ✭✭✭corwill


    The_B_Man wrote: »
    Is the 3a XL worth getting? I might just get that instead.
    The 3a was meant as a present for xmas so I think at this stage I'm pretty stuck!

    It's a great phone, it's what I have. The 3A was supposed to be for the OH, not keen on size of the XL, but wanted the top class camera. Battery life on the XL is fantastic. It has plenty under the bonnet for a non-power-user like me.


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    #1260
    The_B_Man
    Registered Users Posts: 7,859 ✭✭✭The_B_Man


    Onto Vodafone again this morning and just want to reiterate what others have said.
    Vodafone support are absolutely useless!

    The only suggestion they had was that I contact my bank. Can the bank request a refund from Vodafone?!?!


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    #1261
    WhiteMemento9
    Registered Users Posts: 1,573 ✭✭✭WhiteMemento9


    The_B_Man wrote: »
    Onto Vodafone again this morning and just want to reiterate what others have said.
    Vodafone support are absolutely useless!

    The only suggestion they had was that I contact my bank. Can the bank request a refund from Vodafone?!?!

    Honestly the worst customer service I have ever had to deal with. I was actually thinking about just staying with them after the port but having dealt with the CS during this I completely knocked that idea on the head.


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