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Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

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Comments

  • #3662
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    Carpentry wrote: »
    Only found out now that Gomo has disabled calls through wifi, very handy if you need to call abroad, premium numbers or lo-call 1800. Thats a big dissapointment.

    That was mentioned here at a very early stage, those following this thread would/should have been aware of it.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #3663
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators, Paid Member Posts: 28,710 Mod ✭✭✭✭Cabaal


    Twister2 wrote: »
    mad jumping to eir

    i wouldn't touch them to save a tenner

    that's if u save it at all

    I was with them for 2 years previously and had no issues.
    Back in 2006 I was with Three and they were a nightmare to deal with, I've been with Three again on and off during the past 7 years with only one issue (I made the mistake of buying a phone from them that broke)

    Swings and roundabouts, issues you have with a provider can depend on many factors.


  • #3664
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,935 ✭✭✭Ten Pin


    Got charged an additional 4.58 for calls to Irish landlines?

    I thought all calls were gratis.

    What type of number? 1850, 0818, 1890, 076 aren't included until 1st December.


  • #3665
    Gonad
    Registered Users, Registered Users 2 Posts: 653 ✭✭✭Gonad


    Hours trying to get someone on the chat . Is there any quicker way to contact this crowd ? Send them and email 2 days ago and no reply


  • #3666
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    I fully understand people who have experienced issues being very disappointed, especially those that have not actually messed something up themselves.

    Some are over reacting too though?

    Nobody died, you can cancel anytime with very little loss really.

    Those that are all set & good to go (and there are plenty), go forth and enjoy.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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  • #3667
    Carpentry
    Registered Users, Registered Users 2 Posts: 1,595 ✭✭✭Carpentry


    Gadgetman496 wrote: »
    That was mentioned here at a very early stage, those following this thread would/should have been aware of it.

    Still disappointing though.


  • #3668
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    Twister2 wrote: »
    mad jumping to eir

    i wouldn't touch them to save a tenner


    that's if u save it at all

    Yeah I'm going to wait, I'm expecting a complete **** show at some point since it's Eir but will also be happy if I'm wrong.


  • #3669
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    Carpentry wrote: »
    Still disappointing though.

    Oh! for sure it is, but hey!, it's €9.99 per month so we can't expect everything.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #3670
    Carpentry
    Registered Users, Registered Users 2 Posts: 1,595 ✭✭✭Carpentry


    Ten Pin wrote: »
    What type of number? 1850, 0818, 1890, 076 aren't included until 1st December.

    where is this info coming from ?


  • #3671
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    Carpentry wrote: »
    where is this info coming from ?

    https://www.comreg.ie/ngnreview

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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  • #3672
    Nollog
    Registered Users, Registered Users 2 Posts: 5,907 ✭✭✭Nollog


    Got my first bill today, only ordered a sim on the 16th but they charged me from the first. Seems a bit shady, I expected a 4.50ish charge rather than the full 9.99 like 3 and other operators who do a set billing cycle used to do.


  • #3673
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    /\/ollog wrote: »
    Got my first bill today, only ordered a sim on the 16th but they charged me from the first. Seems a bit shady, I expected a 4.50ish charge rather than the full 9.99 like 3 and other operators who do a set billing cycle used to do.

    Is there any info in the terms and conditions about this?


  • #3674
    karthus
    Registered Users, Registered Users 2 Posts: 4 ✭karthus


    Stevek101 wrote: »
    Sure I ordered on the 16th and nothing from them yet. It really is the best of luck if something goes wrong with them.

    My order was from 16th Oct too. Got hold through webchat on 30/10 where they said they will escalate. Got the 2 sims today where it had a despatch date of 29/10. Anyways, numbers doesn't show up in my account and as such I don't know which sim is for which number, also "Move my number" wont work saying "account not activated yet". I wasn't billed for November yet (I think). Somebody mentioned Anpost not scanning the envelope could be the reason for not showing up under accounts!! waiting on webchat again to find what what's really happening. Atleast current service with VM is still up


  • #3675
    DesperateDan
    Registered Users, Registered Users 2 Posts: 1,510 ✭✭✭DesperateDan


    Gadgetman496 wrote: »
    I fully understand people who have experienced issues being very disappointed, especially those that have not actually messed something up themselves.

    Some are over reacting too though?

    Nobody died, you can cancel anytime with very little loss really.

    My missus is in a situation where afaik we did everything right. Eir customer trying to port over, original sim / number now dead. Eir number appears in gomo account and looks like the process has finished, but the number has not actually moved. So now since yesterday morning she has no phone number except the new one gomo gave her. No response on email, no response on chat. Tried for hours and hours. Looks like we would be incredibly lucky to have it sorted by Monday.

    For someone that needs their phone every day this is a pretty big deal, and / trying to move back to Eir sounds like it would just delay getting the number back even more. I understand what "no frills" actually means in a phone company now - it means no support whatsoever for days on end.


  • #3676
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    DesperateDan wrote: »
    My missus is in a situation where afaik we did everything right. Eir customer trying to port over, original sim / number now dead. Eir number appears in gomo account and looks like the process has finished, but the number has not actually moved. So now since yesterday morning she has no phone number except the new one gomo gave her. No response on email, no response on chat. Tried for hours and hours. Looks like we would be incredibly lucky to have it sorted by Monday.

    For someone that needs their phone every day this is a pretty big deal, and / trying to move back to Eir sounds like it would just delay getting the number back even more. I understand what "no frills" actually means in a phone company now - it means no support whatsoever for days on end.

    Are you sure she can get her number back?
    I've heard of people losing their number for good because of mix ups but perhaps that was in a totally different situation.


  • #3677
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    DesperateDan wrote: »
    My missus is in a situation where afaik we did everything right. Eir customer trying to port over, original sim / number now dead. Eir number appears in gomo account and looks like the process has finished, but the number has not actually moved. So now since yesterday morning she has no phone number except the new one gomo gave her. No response on email, no response on chat. Tried for hours and hours. Looks like we would be incredibly lucky to have it sorted by Monday.

    For someone that needs their phone every day this is a pretty big deal, and / trying to move back to Eir sounds like it would just delay getting the number back even more. I understand what "no frills" actually means in a phone company now - it means no support whatsoever for days on end.

    There's no doubt situations like that are beyond frustration & I feel for you guy's.

    We all understood it was only going to be an on-line model & you are now experiencing the downside to that.

    If you can manage to do the pain until it's sorted, it's highly likely you will never need to contact them again for the life of your contract? Even if you did at some point, it might be a better experience once this signup in the masses frenzy is over?

    Either way, I hope you get it sorted.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #3678
    Twister2
    Closed Accounts Posts: 182 ✭✭Twister2


    Carpentry wrote: »
    where is this info coming from ?

    comreg i got a text from VF to say the same


  • #3679
    Twister2
    Closed Accounts Posts: 182 ✭✭Twister2


    off topic



    i know you can get a premium text barring applied

    can anyone just shove your number into a banner ad and you start receiving premium texts without asking

    seems like that happened to me?


  • #3680
    TheDriver
    Registered Users, Registered Users 2 Posts: 13,148 ✭✭✭✭TheDriver


    /\/ollog wrote: »
    Got my first bill today, only ordered a sim on the 16th but they charged me from the first. Seems a bit shady, I expected a 4.50ish charge rather than the full 9.99 like 3 and other operators who do a set billing cycle used to do.

    You didn't get charged for Oct, it's included (for free) in the 9.99 standard activation fee you paid at signup.
    The bill should be for Nov with any charges extra made during Oct.


  • #3681
    madmoe
    Registered Users, Registered Users 2 Posts: 4,409 ✭✭✭madmoe


    lawred2 wrote: »
    I've never once got a premium SMS text in over 20 years.

    They don't happen without you having subscribed for something.

    Likewise!


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  • #3682
    robertdempsey
    Registered Users, Registered Users 2 Posts: 107 ✭✭robertdempsey


    Signed up myself, just waiting on the sim to arrive.
    Like others I intend to use 2 Sims (dual SIM phone) before porting the number over.

    Did a Google search on "phone bill capping" and read that the UK have some policy that enables customers to opt into a cap limit.

    Anyone know if similar Policies are in place her in the ROI?


  • #3683
    Hardtochoose
    Closed Accounts Posts: 324 ✭✭Hardtochoose


    Gonad wrote: »
    Hours trying to get someone on the chat . Is there any quicker way to contact this crowd ? Send them and email 2 days ago and no reply

    Have been trying all day on chat, no one working it seems.


  • #3684
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,935 ✭✭✭Ten Pin


    off topic

    I know you can get a premium text barring applied

    can anyone just shove your number into a banner ad and you start receiving premium texts without asking

    seems like that happened to me?

    2 possibilities...

    1. The network "leaks" your number in the http header.

    2. They are just sending out blanket texts to every 7 digit number they like.

    In any case AFAIK the recipient is supposed to send a confirmation text and that's the problem, what sane person would confirm they want to be scammed.

    Those companies are pretending to get confirmation and Comreg are just allowing it to continue.

    There are numerous stories throughout boards one of which was that the sender claimed that someone with a dumb phone had visited a webpage and opted in so it's obvious they (text sender) made it up.

    Tip for anyone interested...for any 2FA SMS, use a PAYG SIM in a spare phone with zero credit so there's no credit to take.


  • #3685
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,295 Mod ✭✭✭✭Aquos76


    seligehgit wrote: »
    Got charged an additional 4.58 for calls to Irish landlines?

    I thought all calls were gratis.

    So, were the calls to normal landline numbers or non geographic numbers such as 1890 and 1850's?


  • #3686
    madmoe
    Registered Users, Registered Users 2 Posts: 4,409 ✭✭✭madmoe


    morgana wrote: »
    I'm not even going for a port at this moment, I want to see coverage/speeds first.

    Exactly the same here! Had scheduled to port on November 10th but as soon as I saw all the porting issues on here I got it cancelled!


  • #3687
    Oige1981
    Registered Users, Registered Users 2 Posts: 77 ✭✭Oige1981


    I got my first bill also and it’s €20.06 wondered what the 0.06c is and it’s for international text - I know I didn’t text any international but what it is is the sms that is sent when you load up your iPhone it asks this will charge a carrier fee to enable iMessage. I have two numbers - the itemised bill is brilliant shows everything. Over all I am very happy!


  • #3688
    Skippy along
    Registered Users, Registered Users 2, Paid Member Posts: 689 ✭✭✭Skippy along


    Popped in my Sim this morning logged in to my account and tried to move my number but getting " this action is unavailable until your service is activated " am i doing it wrong?


  • #3689
    tuxy
    Closed Accounts Posts: 14,980 ✭✭✭✭tuxy


    Why do apple not like to acknowledge that they have Irish customers, isn't their European headquarters in Cork? ;)


  • #3690
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,295 Mod ✭✭✭✭Aquos76


    Oige1981 wrote: »
    I got my first bill also and it’s €20.06 wondered what the 0.06c is and it’s for international text - I know I didn’t text any international but what it is is the sms that is sent when you load up your iPhone it asks this will charge a carrier fee to enable iMessage. I have two numbers - the itemised bill is brilliant shows everything. Over all I am very happy!

    I actually stayed away from having two sims on the one account, going forward, it can be a pain in the arse when trying to port with a multi line account, especially if you want to keep one number with GoMo or whoever you happen to have a multi line account with


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  • #3691
    Oige1981
    Registered Users, Registered Users 2 Posts: 77 ✭✭Oige1981


    Aquos76 wrote: »
    I actually stayed away from having two sims on the one account, going forward, it can be a pain in the arse when trying to port with a multi line account, especially if you want to keep one number with GoMo or whoever you happen to have a multi line account with


    I ordered two GoMo sims - swapped over both original numbers to GoMo no issues - then itemised bill has one heading with my first number and all calls and then the second number with all calls listed. When porting I selected “Pre Pay Registered” and moved both numbers - for the price €9.99 amazing value ain’t it.


This discussion has been closed.
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