** ALL ** Passport Related Questions in here! Please Read Post#1 first!

evancunny95 wrote: »

Can someone give me some advice. Passport renewal has been on stage 2 for over 14 working days have now also passed target date. I have been trying to contact the office by phone, no luck, by email, no luck and have tweeted them and direct mailed them and still no reply. Can I go into the office and collect my passport or am I wasting my time going in without some notice ? Only problem is I'm trying to give them notice but no one is replying and yes I'm traveling next Friday so panic is setting in. Any help would be much appreciated.

I'd tweet them once more "help, flying next friday, passport at stage 2 for last 14 working days"
It would seem the more panicky you sound the better response you get.
And because Monday is a bank holiday, I'd be trying every day 2/3/4 times a day till you speak to someone. Keep trying the phone too.
I don't think they'll see you if you just rock up to the counter.

A day spent tweeting ringing and on hold to no avail. Incredibly frustrating that they have been replying to other peoples tweets but not me. Will be quing at 8 o clock tomorrow morning what good it will do, I'm not sure. But I need to talk to someone in order to be able to make that flight next Friday. Really dissapointed with the service today, quite frankly a disgrace getting no reply.

SarahS2013 wrote: »

It's been well publicised in the media that there's up to 10 weeks of a wait for passports at the moment. I'm sure they're not sitting there twiddling their thumbs!

I completely get that, I am frustrated that whoever is operating twitter helped someone out who didn't know where abouts on her passport to look to find the expiry date. While I send countless tweets just looking for guidance on what to do.

Applied for my passport card on Monday afternoon and it has been posted today .
Very quick and efficient service regarding the passport card application.

Hi, I sent my daughter's passport express application on the 6th of May and still waiting. She is travelling the 15th and I can't even sleep thinking she wont have her passport on time. Is there anyway I can go to the passport office and collect it? will I need to go with her and my husband? she is only 13. I tried to call them, email them twitter them but no answer or reply. I also tried to make an appointment but the next date available is the 15th of June so too late. Can you please advise of what to do?

maria11 wrote: »

Hi, I sent my daughter's passport express application on the 6th of May and still waiting. She is travelling the 15th and I can't even sleep thinking she wont have her passport on time. Is there anyway I can go to the passport office and collect it? will I need to go with her and my husband? she is only 13. I tried to call them, email them twitter them but no answer or reply. I also tried to make an appointment but the next date available is the 15th of June so too late. Can you please advise of what to do?

Hi Maria, I finally got through this morning after calling the office at 9 o clock which is when the phone lines open so they actually place you on hold. Could be your best bet for tomorrow if no one contacts you today

twinkletoes wrote: »

Hi maria11, what stage is it at on the tracking? Ours were received by them on May 6th, stayed at stage two til May 30th(last monday) and now are all basically done and ready to be posted..so end stages are very quick it seems,hth..

I sent it the 6th but register the 9th and stage two since I checked the first time, probably two weeks ago or longer. I would hate if she can't go , I am sending her on her own for the first time before we all go on holidays to my family in Spain and she is so exited about it. She already has her suitcase done:o

twinkletoes wrote: »

Hi maria11, ours were on stage 2 for a little over two weeks also, we then sent them a private tweet asking them what was going on and they asked did we have proof of travel?..which we didnt because we were waiting for our passports but had our annual leave booked..anyway things really started moving then coincidence or not, i dunno?!..Why dont you private tweet them with proof of your daughter's flights and i would say they'll get it moving for you, they always responded to our tweets even if it took a day but sometimes alot quicker..

Yes, I sent four private tweets but I didnt give much information, I just said it was urgent. I will send them one now and hopefully someone really nice reads me:o

Lord Trollington wrote: »

Thanks for the reply.Just for other people reading in on this thread it is not appointment only at the passport office.

I went to office and joined the Q at 8am. Opened at 9am and was seen and out by 9.45am. It may not be this way all the time as I was top of the Q but it's certainly not appointment only at the passport office.

And the people there could not have been more helpful

Really!! thats very good news! thanks for the information Trollington. I am trying to make an appointment online an there is no way to get one on time. My girl's passport is processing now so, will they give it to me on the day? or will I have to comeback. Another question you may Know, do my husband and my daughter have to come with me? Is a renewal not a new passport

Major dilemma here. I lost my passport on Thursday night and am due to fly to Oslo on Thursday this week, got all documentation from gardai signed etc and went to the passport office and they said I will have to get a rapid renewal passport but they cannot do anything until Monday.. I'm worried about the current circumstances that I may not get it, does anyone know anything about this service?

I've submitted 3 passports, mine and my two sisters. I submitted them on the 18th of May 2016 and then because of minor issues they were sent back. We all got in a panic thinking we weren't going on the holiday but sent them off and thought we were okay. Two of the applications are now on stage 5/6 and are printed and ready to be sent off whilst the last one is still on stage 3/6 (where the three had failed the last time). Really starting to panic now as we're flying out on the morning of the 20th of June 2016. Anyone ever been in this situation? Has it definitely failed?

emmamorris wrote: »

I've submitted 3 passports, mine and my two sisters. I submitted them on the 18th of May 2016 and then because of minor issues they were sent back. We all got in a panic thinking we weren't going on the holiday but sent them off and thought we were okay. Two of the applications are now on stage 5/6 and are printed and ready to be sent off whilst the last one is still on stage 3/6 (where the three had failed the last time). Really starting to panic now as we're flying out on the morning of the 20th of June 2016. Anyone ever been in this situation? Has it definitely failed?

Direct message them on twitter the application number and your proof of travel (screenshot) they should be able to assist you

cdsb46 wrote: »

Direct message them on twitter the application number and your proof of travel (screenshot) they should be able to assist you

I've already direct messaged them, is there any other way to get it sorted? Say if the third one has failed? I've already tried to book an appointment for the rapid renewal service but there aren't any appointments until the 24th and I'm leaving on the 20th???

My daughter has an appointment booked for tomorrow to get her passport renewed (she's travelling abroad on 25th June). The lady in the Passport Office at the time she made the appointment indicated that someone else could drop off the form for her.

What's the story here? Does her friend need any ID to drop off the form? Is a written letter from my daughter necessary, giving permission for someone else to drop off the form?

Thanks for your help.