Anyone still waiting for stuff from China?

JabbaTheHut

After messaging a seller back and forth for the last couple of months, I got this message from them today :


Dear Jabbathehut

In that case, please allow us to contact with the shipping company for more information, is that ok? We will check what happened to your parcel and solve all the problem for you, it may take about 10-12 days, so you are suggested to write to us if any more concern.
Thanks for your patience.

Now I doubt very much that they will get any success from a non tracked item within their shipping system, if even they make the effort in the first place, but maybe they might. And maybe they will find where the backlog is.

However, I reckon this is more of a "wait another 2 or 3 weeks for it to arrive" answer.

JabbaTheHut

whiterebel wrote: »

I don't know about apologists, but some people are being realistic about what they expect from An Post in this situation. Bringing in extra staff or paying OT to sort through mountains of cheap chinese imports makes no sense for a company that is losing money hand over fist. In fact I'm surprised that AP haven't put their customs clearance charges up from €7 to match the couriers more usual rate of €15. Fair bit of work in it for €7, but they'd prefer to screw us on stamps instead.

I reckon you're right re the increase from €7. But if you say it's costing them too much to sort, and deliver these Chinese packages, then it means they've stopped bothering to sort and deliver. I agree that it's a struggling company, and this is a loss for them, but they are duty bound ( as I was told by AnPost in an email about 2 weeks ago) to deliver any item once it is received into their system.

whiterebel

JabbaTheHut wrote: »

I reckon you're right re the increase from €7. But if you say it's costing them too much to sort, and deliver these Chinese packages, then it means they've stopped bothering to sort and deliver. I agree that it's a struggling company, and this is a loss for them, but they are duty bound ( as I was told by AnPost in an email about 2 weeks ago) to deliver any item once it is received into their system.

I don't think they are just dumping it, but I would think they are sorting it on quieter days, like Tuesdays. Still delivering it, but in no real hurry.

archer22

JabbaTheHut wrote: »

I reckon you're right re the increase from €7. But if you say it's costing them too much to sort, and deliver these Chinese packages, then it means they've stopped bothering to sort and deliver. I agree that it's a struggling company, and this is a loss for them, but they are duty bound ( as I was told by AnPost in an email about 2 weeks ago) to deliver any item once it is received into their system.

It doesn't matter if they are a struggling company...if they are unable or unwilling to do their job to a reasonable standard then they need to inform the public of this.

The whole situation now is crazy, the fockers vans are passing my door every day but not delivering my mail because they cannot be bothered to put the freakin mail into their van in the first place.

Then when you contact them you get to wait a week for a crap reply that tells you nothing, only tries to feed you a load of BS.

JabbaTheHut

whiterebel wrote: »

I don't think they are just dumping it, but I would think they are sorting it on quieter days, like Tuesdays. Still delivering it, but in no real hurry.

Yep. I reckon that's probably something like that that's happening.

archer22 wrote: »

It doesn't matter if they are a struggling company...if they are unable or unwilling to do their job to a reasonable standard then they need to inform the public of this.

The whole situation now is crazy, the fockers vans are passing my door every day but not delivering my mail because they cannot be bothered to put the freakin mail into their van in the first place.

Then when you contact them you get to wait a week for a crap reply that tells you nothing, only tries to feed you a load of BS.

Yeah. It's maddening that something has changed from what was a relatively good estimated time frame from ordering to delivery, to a Jaysus-knows-when situation.

mad muffin

mad muffin wrote: »

The item I needed to arrive by the 3rd of April, and that I payed €15 delivery for arrived in Dublin today four weeks after leaving Hong Kong.


Will it actually arrive to my home on Monday? It will be a pleasant surprise if it does.

Postman has been and gone. So To answer my question. No it did not move any further along and is still in Dublin. Great :rolleyes:

prinkthings1

So I have been having the same problem, im waiting for 17 packages to arrive, all of which have arrived in Ireland. I got on to a very close friend whom works in An Post to find out where my packages are. Only to discover, they are sitting in An Post warehouse in Dublin since December 2016 and have not been delivered to me as they are not deemed priority post. Im sorry but they are priority to me.

RossieMan

Then pay for priority post?

prinkthings1

RossieMan wrote: »

Then pay for priority post?

I did, they had no problem sending me the customs letters looking for my reciepts. Which I sent back, I amounted a charge of 16€ in vat which ive to pay when my products arrive. Its not just products from asia. Im akso waiting on Christmas presents from Australia.

Silent Shrill

prinkthings1 wrote: »

I did, they had no problem sending me the customs letters looking for my reciepts. Which I sent back, I amounted a charge of 16€ in vat which ive to pay when my products arrive. Its not just products from asia. Im akso waiting on Christmas presents from Australia.

If indeed an post is holding our goods then they are a bunch of c##ts. This country is getting worse. I will not be paying ott for something from an Irish supplier who is getting it from China. Sack the lot of them and employ others, there's plenty of unemployed people in this country that can do the job better. In fact, you don't need any intelligence to deliver/sort post. "pay for priority post"....get stuffed, we all are paying way too much already for post within Ireland. Queues at post office counters are the norm. I'm all for fairness, but if what has been told is true, then it's just another Irish scandel. **** weather, **** jobs (if you can find one), and now a ****ty postal service...... I'm surprised anyone wants to be in this country.

Silent Shrill

I've just contacted all the sellers I purchased from in China of this disgraceful behaviour from an post, telling them to inform their authorities of the situation here. I urge everyone to do the same that are awaiting on packages. Maybe the Chinese can get an post to do the job they're being paid for. Don't sit by allowing yourself to be dictated to.

ohnonotgmail

Silent Shrill wrote: »

I've just contacted all the sellers I purchased from in China of this disgraceful behaviour from an post, telling them to inform their authorities of the situation here. I urge everyone to do the same that are awaiting on packages. Maybe the Chinese can get an post to do the job they're being paid for. Don't sit by allowing yourself to be dictated to.

I very much doubt they can. China post pay An Post pennies (if even that) for delivering each parcel.

Cantona's Collars

prinkthings1 wrote: »

So I have been having the same problem, im waiting for 17 packages to arrive, all of which have arrived in Ireland. I got on to a very close friend whom works in An Post to find out where my packages are. Only to discover, they are sitting in An Post warehouse in Dublin since December 2016 and have not been delivered to me as they are not deemed priority post. Im sorry but they are priority to me.

I posted the same, it seems our stuff with free postage is very low on the list of priorities with An Post.
We have Enda trying to do trade deals with China but when we order stuff from there OUR postal service keeps it in a warehouse for months until they get round to it.

RossieMan

Will you get over yourself. An post and the post offices aren't bust because everyone is sending post you know.


They get pennies for delivering these packages. If you want it quicker, buy with dhl or a proper delivery company.


I'll get in touch with all my sellers in China now and give them Joe Duffy's number.

An post, your days are numbered.

readytosnap

Silent Shrill wrote: »

If indeed an post is holding our goods then they are a bunch of c##ts. This country is getting worse. I will not be paying ott for something from an Irish supplier who is getting it from China. Sack the lot of them and employ others, there's plenty of unemployed people in this country that can do the job better. In fact, you don't need any intelligence to deliver/sort post. "pay for priority post"....get stuffed, we all are paying way too much already for post within Ireland. Queues at post office counters are the norm. I'm all for fairness, but if what has been told is true, then it's just another Irish scandel. **** weather, **** jobs (if you can find one), and now a ****ty postal service...... I'm surprised anyone wants to be in this country.

Packages being held by An Post are nothing to do with the sorter or the delivery person, so sacking them and replacing them wont help. The issue is with customs.

grogi

Another parcel arrived today... 96 days in transit... Ouch...

ED E

Maybe add your posts to the other thread in Online Buying and Auctions to keep a pulse on things all in once place.


BTW 131 days was my latest :pac:

ohnonotgmail

the one that arrived today was 37 days. The one last week was 19 days.

Thoie

Little bit disappointed. I'd ordered a dress in February for an event next week , noting the 25 days shipping time listed. Even taking that as business days, thought it would be fine.

Tracker still showing "left Beijing Feb 16th" and nothing else. Not on AnPost website/tracker yet. Reading here that it's taking 3-4 months for stuff to arrive doesn't give me a great deal of hope that it will arrive in time. Oh well.

The Oort Cloud

I'm having a delay myself from China post. I am waiting on a package since the 16th of January and no sign of it yet. With the Chinese new year at the time that might be the cause of the delay possibly. The tracking says it left Chinese customs on the 17th of February. This is the longest wait by far from China.

marklazarcovic

prinkthings1 wrote: »

I did, they had no problem sending me the customs letters looking for my reciepts. Which I sent back, I amounted a charge of 16€ in vat which ive to pay when my products arrive. Its not just products from asia. Im akso waiting on Christmas presents from Australia.

Your items are being kept by customs,not an post ,it's up to customs to release them for delivery once the amount owing is asertained by them ,not you,

Then they send them.out via an post , payment on delivery..Or return them if customs is not paid.

Also,customs will usually destroy fake branded goods. So could show up arriving in ireland,. Customs intercepts ...and destroys fake 'real' goods.


NB
Customs is not an post,or vice versa.

Customs monitor the incoming post.

The Oort Cloud

I just checked a different site for tracking from China to Ireland. It seems it is held by customs in SHENZHEN. Not good, the item cost €40.

This is the final information on the tracking. What do I do in this case I wonder.

2017-02-10 14:49:55,Held by Customs, SHENZHEN

ohnonotgmail

The Oort Cloud wrote: »

I just checked a different site for tracking from China to Ireland. It seems it is held by customs in SHENZHEN. Not good, the item cost €40.

This is the final information on the tracking. What do I do in this case I wonder.

2017-02-10 14:49:55,Held by Customs, SHENZHEN

ask the seller for a refund.

The Oort Cloud

ohnonotgmail wrote: »

ask the seller for a refund.

Yes, I'll have to get on to the seller immediately.

archer22

marklazarcovic wrote: »

Your items are being kept by customs,not an post ,it's up to customs to release them for delivery once the amount owing is asertained by them ,not you,

Then they send them.out via an post , payment on delivery..Or return them if customs is not paid.

Also,customs will usually destroy fake branded goods. So could show up arriving in ireland,. Customs intercepts ...and destroys fake 'real' goods.


NB
Customs is not an post,or vice versa.

Customs monitor the incoming post.

Its not customs, why on earth would it suddenly become a customs issue..this all begun end of last year.
So did we only get customs in Ireland then?.
What is telling is that An Post won't answer questions on the subject...I know I e-mailed them as did others, and believe me if it was customs An Post would be more than happy to shout it out.

Why on earth would they want to cover up for customs :rolleyes:.

BTW vast majority of items coming in from China are under the 21 Euro duty free allowance so are no business of Customs.

pleasant Co.

archer22 wrote: »

Its not customs, why on earth would it suddenly become a customs issue..this all begun end of last year.
So did we only get customs in Ireland then?.
What is telling is that An Post won't answer questions on the subject...I know I e-mailed them as did others, and believe me if it was customs An Post would be more than happy to shout it out.

Why on earth would they want to cover up for customs :rolleyes:.

BTW vast majority of items coming in from China are under the 21 Euro duty free allowance so are no business of Customs.

That particular series of posts you're replying to was in fact a customs related issue, see quoted post below for reference:

prinkthings1 wrote: »

I did, they had no problem sending me the customs letters looking for my reciepts. Which I sent back, I amounted a charge of 16€ in vat which ive to pay when my products arrive. Its not just products from asia. Im akso waiting on Christmas presents from Australia.

archer22

pleasant Co. wrote: »

That particular series of posts you're replying to was in fact a customs related issue, see quoted post below for reference:

Ah ok thanks for pointing out that mistake.
Anyhow the rest of the post stands for anyone who thinks the bulk of this issue is in any way customs related.

m5ex9oqjawdg2i

jonnycivic wrote: »

I severely doubt it's anything dubious from an post. Also I doubt things are getting to Ireland from China in 1 week. I order please type from there and never had anything land in Ireland within a week even when I paid for faster delivery.

I ordered some stuff from China on several occasions, average wait time was 5 days including Saturday and Sunday. If I heard that from somebody I would think that the company had a shipping location somewhere in Europe, but the tracking and Chinese customs stamps confirmed otherwise, which is absolutely insane.

joeysoap

prinkthings1 wrote: »

............ Only to discover, they are sitting in An Post warehouse in Dublin since December 2016 and have not been delivered to me as they are not deemed priority post. Im sorry but they are priority to me.

An post have 4 sorting centres for letters Dublin, Cork Athlone and Portlaoise. The Customs are in Portlaoise for parcels. They don't have any warehouses, in Dublin or anywhere else.

joeysoap

archer22 wrote: »

Just ordinary stuff for personal use...mostly free shipping and a few registered. .......

archer22 wrote: »

Out of my around 150 approx items previous to this none had taken 6 weeks.6 weeks then meant lost...only now is it the norm here.

archer22 wrote: »

Its not customs, why on earth would it suddenly become a customs issue..this all begun end of last year.
So did we only get customs in Ireland then?.


BTW vast majority of items coming in from China are under the 21 Euro duty free allowance so are no business of Customs.

Pretty sure 150 x €21 is over any limit. An while Customs mightn't notice small shipments I would be surprised If they missed 150 to the same person