Try Setanta Sports Pack for the month of December for €1!

adox

Keep getting cut off after a couple of minutes. :mad:

P_Cash

heres whats coming up and is only BT, doesnt include the 3pm games on setanta

BARCLAYS PREMIER LEAGUE

Wednesday January 1: Southampton v Chelsea - 3pm

Wednesday January 1: Manchester United v Tottenham - 5.30pm

Saturday January 11: Hull v Chelsea - 12.45pm

Saturday January 18: Sunderland v Southampton - 12.45pm

Tuesday January 28: Liverpool v Everton - 8pm

Wednesday January 29: Tottenham v Manchester City - 7.45pm

Saturday February 1: West Ham United v Swansea City - 12.45pm

Saturday February 8: Liverpool v Arsenal - 12.45pm

Tuesday February 11: Cardiff City v Aston Villa - 7.45pm

Wednesday February 12: Arsenal v Manchester United - 7.45pm

Saturday February 22: Chelsea v Everton - 12.45pm



FA CUP

Saturday January 4: Blackburn v Manchester City - 12.45pm, BT Sport 1

Sunday January 5: Derby v Chelsea - 2.15pm, BT Sport 1

Sunday January 5: Manchester United v Swansea - 4.30pm, BT Sport 1

P_Cash

cant see why any footy fan wouldnt give €30 for those games alone

vienne86

adox wrote: »

Keep getting cut off after a couple of minutes. :mad:

Anyone know what these calls are costing? It might be cheaper to pay the 19.99 for the month of January!!!!

P_Cash

vienne86 wrote: »

So is it "by" the 31st or "before" 31st? I have a horrible feeling it is "before" 31st....could be a long day!

dude , its the same system that sky uses, its a 31 day advance notice of canceling doesnt mean ring March 31st minus 31 days . . just ring Feb 25th

cena

They also show ice hockey too people. 15 games a week.

stuba

What details do I need to cancel anyone?

koppy

vienne86 wrote: »

So is it "by" the 31st or "before" 31st? I have a horrible feeling it is "before" 31st....could be a long day!

The email I got when I signed up said before the 31 or you will be charged on the first

EuskalHerria

Finally got through to speak to someone. Using my sky card number, my registered contact number, name and address they couldn't find an account for me. All the details were correct because I checked the sky number numerous times. I also checked the confirmation email and the details were the same as I was giving.

Anyone else possibly had a similar experience? I was told call back later or tomorrow but I'm not particularly sure what will have changed by then.

Damien360

I am getting a dead line after 2 and half minutes. Not sure if this is on hold or disconnected.

vienne86

P_Cash wrote: »

dude , its the same system that sky uses, its a 31 day advance notice of canceling doesnt mean ring March 31st minus 31 days . . just ring Feb 25th

Sorry....I was referring to the December deal i.e. can we also call tomorrow....someone else has answered my q.

NATLOR

Sydneyswan1 wrote: »

Whats the email cancellation address?

correspondence@setanta.com

Damien360

koppy wrote: »

The email I got when I signed up said before the 31 or you will be charged on the first

That is a "noreply" email address. Anyone looking for this, it may be in your spam as that is where I found it on gmail.

vienne86

EuskalHerria wrote: »

Finally got through to speak to someone. Using my sky card number, my registered contact number, name and address they couldn't find an account for me. All the details were correct because I checked the sky number numerous times. I also checked the confirmation email and the details were the same as I was giving.

Anyone else possibly had a similar experience? I was told call back later or tomorrow but I'm not particularly sure what will have changed by then.

Funny, I just noticed I never got a confirmation email.....and it's not in SPAM either.

mosstin

Just got through there after a ten minute wait, having had the same experience as others on here - I was placed in a queue having called unsuccessfully about 4 previous times. Was offered the initial 12.99 a month deal for the next 3 months but when it seemed as if I wasn't accepting that I was quickly offered the 9.99 a month deal which I accepted.

NATLOR

gazzaman22 wrote: »

Same here...3 times now...might cancel me visa...how would that work

Use the email option and then cancel your visa,at least you will have written proof you cancelled to cover yourself

Kmad77

Tried 0818 203040 about 5 times kept getting cut off.
Tried 0818 271400 got through first time, call length 5-6 min

meolwan

I was on hold for about 15 mins after 4 attempts to get them. But got offered the 9.99 deal straight off. I am happy to take that after seeing the matches that they are showing over the next 3 months. The Mighty Blues are on New Years Day and a few other times over the 3 months.. So happy days.:D

A2LUE42

Just got through there. Waiting about 10 minutes. Offered the 9.99 deal straight away when I said I was ringing to cancel. Sounds like mayhem in the background.

P_Cash

meolwan wrote: »

I was on hold for about 15 mins after 4 attempts to get them. But got offered the 9.99 deal straight off. I am happy to take that after seeing the matches that they are showing over the next 3 months. The Mighty Blues are on New Years Day and a few other times over the 3 months.. So happy days.:D

all in stunning HD.


can see sky throwing in the HD channels with the std to get customers to stay.

i just hope BT has the same line up schedule wise next year.

losing the 12.45 kick off on sat mornings was a major loss, sher all the big games usualy take that slot

stuba

A2LUE42 wrote: »

Just got through there. Waiting about 10 minutes. Offered the 9.99 deal straight away when I said I was ringing to cancel. Sounds like mayhem in the background.

Same as, account wasn't under my name so had to get the person whose name it was under. Just a heads up for people

Dan Chipowski

Was pretty lucky by the sounds of things and got through using the 1, 1 options after about 6 minutes.

Took the 9.99 for 3 months deal which is a very good price considering the games coming up on the channels.

Mr Velo

How are you guys getting through??
I'm constantly getting the "high demand for our services" message, then it sounds like i've been cut off, then i get the message again, then again i get the fast/busy tone... and finally the call gets cut off.

Frustrating!

vienne86

Mr Velo wrote: »

How are you guys getting through??
I'm constantly getting the "high demand for our services" message, then it sounds like i've been cut off, then i get the message again, then again i get the fast/busy tone... and finally the call gets cut off.

Frustrating!

Me too. I've rung 17 times.

Mr Velo

vienne86 wrote: »

Me too. I've rung 17 times.

Looks like you have to choose option 1, and then 1 again (new customer).
I've finally been placed in a queue.

vienne86

Mr Velo wrote: »

Looks like you have to choose option 1, and then 1 again (new customer).
I've finally been placed in a queue.

Oh I've been doing that ......trying for 18th time now.

michael999999

vienne86 wrote: »

Oh I've been doing that ......trying for 18th time now.

Would you not just e mail to cancel. Get a print off of your phine bill later to show them how many attempts to call you made, if there's any hassle later.

AlonzoHarris

Mr Velo wrote: »

How are you guys getting through??
I'm constantly getting the "high demand for our services" message, then it sounds like i've been cut off, then i get the message again, then again i get the fast/busy tone... and finally the call gets cut off.

Frustrating!

I am in the same boat as you.
I press 1, then 2 and get the same message as you.
Annoying.

AlonzoHarris

michael999999 wrote: »

Would you not just e mail to cancel. Get a print off of your phine bill later to show them how many attempts to call you made, if there's any hassle later.

T&Cs say you must call the number to cancel.

vienne86

Hey....I'm on hold!