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Mux 2 Launched / Saorview Rescan Required

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    #212
    zg3409
    Registered Users Posts: 6,597 ✭✭✭zg3409


    Woodville56 wrote: »
    Sor thought all I had to do was just to click on the automatic rescan button in the Installation menu ?? Seems not so simple, Also I appear to have lost BBC 1 from where I had it set up ???

    That is basically it, BUT, it depends on the make of box. If your box is a combined Satellite and terrestrial (Saorview) you should only do a terrestrial automatic rescan.

    What is the exact make and model of the box? Is it connected to a dish?


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    #213
    marclt
    Registered Users Posts: 844 ✭✭✭marclt


    Factory set and then scan again. Start from scratch. It's the dual running of RTE1 SD and HD that seems to be causing boxes at lot of confusion. I'm not sure why RTE couldn't put the old version of RTE1 onto a different LCN until it is switched off, so any rescanning process would have put the HD version at LCN 1.

    As for BBC 1, it might be a number of causes, from poor reception or co-channel interference. If you can be more specific about your general location I'm sure posters will be only too happy to advise.


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    #214
    Woodville56
    Closed Accounts Posts: 1,643 ✭✭✭Woodville56


    zg3409 wrote: »
    That is basically it, BUT, it depends on the make of box. If your box is a combined Satellite and terrestrial (Saorview) you should only do a terrestrial automatic rescan.

    What is the exact make and model of the box? Is it connected to a dish?

    Yes, its a combined Satellite & Terrestrial (Saorview)- Saorview box is a Ferguson "Ariva" HD Combo Receiver. I'm still receiving RTE 1 and other Irish channels ok but RTE1 identifier doesn't come up when I swtch on to that channel and still says "rescan" ?

    will try a terrestrial auto rescan so


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    #215
    Woodville56
    Closed Accounts Posts: 1,643 ✭✭✭Woodville56


    The Cush wrote: »
    Is the Philips TV Saorview approved?

    The first thing to look at in a case like this is the aerial and where its pointing at.

    What type of aerial are you using, indoor/outdoor and is it pointing at the transmitter recommended by Saorview for your location?

    My problem with Mux2 yesterday was it was coming in much stronger than Mux1 causing a Waker STB to fail to store the channels. Others here have reported similar with the Mux 2 signal also.

    TV is saorview approved, using Ferguson "Ariva" combo HD receiver for satellite & terrestrial, using sat dish


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    #216
    zooropa2012
    Registered Users Posts: 41 ✭zooropa2012


    Are the two HD test cards on MUX 2 for TV3 HD and TG4 HD??. If so when are these likely to be available on Soarview? Additionally, will this mean we will have to do another retune when they are launched on this platform?


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    #217
    scruffy66
    Registered Users Posts: 267 ✭✭scruffy66


    The Cush wrote: »
    Saorview has no say into what the trade charges just as they didn't during leadup to ASO, at that time they simply quoted the price range the trade was charging. It's up to the customer to shop around.

    They dont have a say but surely they know that most people watching Saorview are watching through combi boxes and they aren't simple to retune for most people, its disingenuous of Saorview to suggest to people that its a
    simple retune, anyway i think a minimum 40 euro charge should apply depending on how far the installer has to drive.

    What about TV 3, TG4 and 3e are they going to move in the future and will a another retune be nessesary ? and another call out charge for the customer, i can understand a retune for new channels but to mess with the basic RTE Channels with a second retune would be just driving people towards pay TV , especially with eircom , upc and sky all competeing offering broad band TV and phone.

    Have to say i find this a complete pain in the Arse , i am busy most of the time and need this like a hole in the head, maybe im looking at it all wrong
    and i should look at it instead as an opportunity to make more money out of
    people ive done installs for , i dont think so , people are just going to get
    fed up with free TV .

    Saorview are much like our politicians , totally out of touch with its
    Customers


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    #218
    Souriau
    Registered Users Posts: 788 ✭✭✭Souriau


    Woodville56 wrote: »
    Sorry Souriau, a bit of a luddite here when its comes to tecchie stuff - whats MUX2 &Mux 1 - I don't see any reference to it on the Installation menu on Saorview set up. By the way, I think our signal comes from the Cairn Hill transmitter in Longford if that's of any significance ?
    Thanks again and apologies for the ignorance - to listen to RTE thought all I had to do was just to click on the automatic rescan button in the Installation menu ?? Seems not so simple, Also I appear to have lost BBC 1 from where I had it set up ???
    Sorry for not being clear
    Mux 1 from Cairn Hill is 47 and Mux 2 is 44.
    Can you tell us what frequency is your RTE2 HD is. you may see it in the set up menu and signal info or something similar.


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    #219
    The Cush
    Registered Users Posts: 15,500 ✭✭✭✭The Cush


    zooropa2012 wrote: »
    Are the two HD test cards on MUX 2 for TV3 HD and TG4 HD??. If so when are these likely to be available on Soarview??

    You'll only get speculation here, TV3 and TG4 are the only people that can answer that for you.


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    #220
    Woodville56
    Closed Accounts Posts: 1,643 ✭✭✭Woodville56


    Souriau wrote: »
    Sorry for not being clear
    Mux 1 from Cairn Hill is 47 and Mux 2 is 44.
    Can you tell us what frequency is your RTE2 HD is. you may see it in the set up menu and signal info or something similar.

    On Channel List for RTE2 the following : DVB-T ,
    682000/8M , PID 1102/1202/81

    Does this help ?


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    #221
    The Cush
    Registered Users Posts: 15,500 ✭✭✭✭The Cush


    Woodville56 wrote: »
    a bit of a luddite here when its comes to tecchie stuff - whats MUX2 &Mux 1

    Mux1 & 2 are the 2 frequencies the Saorview channels are carried on from your local tranmitter. During an auto scan the receiver will check all frequencies and store any channel found.

    http://www.2rn.ie/wp-content/uploads/2013/10/2RN-DTT-Television-Transmission-Network-Oct-2013.pdf


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    #222
    The Cush
    Registered Users Posts: 15,500 ✭✭✭✭The Cush


    New from 2RN - Re-Scan Issues Televisions and Set Top Boxes that are not SAORVIEW Approved


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    #223
    larchill
    Registered Users Posts: 371 ✭✭larchill


    This whole things a mess. Retuned my Triax TSC114 the other night, & had no RTE1 - just got a Rescan thingy? Did an autoscan (the 1st one was a manual one) & realised that there's now a 2nd multiplex! Messed up my Freeview from NI, all the Saorview stuff is mixed up in the middle of the BBC, ITV, C4, etc. It was so clean before, Saorview always came 1st: RTE1, RTE2, TV3, etc, followed by BBC, UTV, etc. Now its all messed up - BLAST!


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    #224
    Souriau
    Registered Users Posts: 788 ✭✭✭Souriau


    Woodville56 wrote: »
    On Channel List for RTE2 the following : DVB-T ,
    682000/8M , PID 1102/1202/81

    Does this help ?
    That is c47, from Cairn Hill,
    delete RTE1, RTE jr and RTE 1+1 on these setting 682000/8M.
    Then manually tune in C44 or 658000 khz, to add the new channels


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    #225
    Woodville56
    Closed Accounts Posts: 1,643 ✭✭✭Woodville56


    The Cush wrote: »
    New from 2RN - Re-Scan Issues Televisions and Set Top Boxes that are not SAORVIEW Approved

    Thanks for link , my understanding is that the set top box I have is Saorview Approved ?? - Ferguson Aviva Combo - for terrestrial channels and satellite/uk channels ???
    Should I do a Factory Reset or leave as is - I am getting all my channels , just that RTE 1 doesn't display channel name and still says "reset" and my BBC1 has gone AWOL !!!!


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    #226
    The Cush
    Registered Users Posts: 15,500 ✭✭✭✭The Cush


    Woodville56 wrote: »
    my understanding is that the set top box I have is Saorview Approved ?? - Ferguson Aviva Combo - for terrestrial channels and satellite/uk channels ???!

    It's not Saorview approved - http://www.saorview.ie/equipment/saorview-approved-product-listings/, http://www.saorview.ie/product/saorview-combi-options/


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    #227
    Mr Cumulonimbus
    Closed Accounts Posts: 1,463 ✭✭✭Mr Cumulonimbus


    For anybody that needs to have their aerial checked (if you don't know how or its too dangerous for you to attempt it, get a competent installer to do it), a vertically polarised tv signal needs an aerial positioned as follows:

    277384.jpg
    277385.JPG

    For a horizontally polarised signal:

    277386.jpg
    277387.jpg


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    #228
    Woodville56
    Closed Accounts Posts: 1,643 ✭✭✭Woodville56


    @ The Cush, thanks again for your help - Interesting ! was told when buying that it was Saorview approved - so nothing for it but chance factory reset I suppose ????


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    #229
    The Cush
    Registered Users Posts: 15,500 ✭✭✭✭The Cush


    Woodville56 wrote: »
    @ The Cush, thanks again for your help - Interesting ! was told when buying that it was Saorview approved - so nothing for it but chance factory reset I suppose ????

    I don't own one but that would be my first step.


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    #230
    Peter Rhea
    Banned (with Prison Access) Posts: 4,285 ✭✭✭Peter Rhea


    Woodville56 wrote: »
    - so nothing for it but chance factory reset I suppose ????

    Presumably at this stage, you've looked through the whole channel list, in case the receiver has dumped channels in some random location?


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    #231
    Woodville56
    Closed Accounts Posts: 1,643 ✭✭✭Woodville56


    Peter Rhea wrote: »
    Presumably at this stage, you've looked through the whole channel list, in case the receiver has dumped channels in some random location?

    Yeah, done restore and have my channels re-ordered, wasn't too difficult, I never bother with the trashy satellite stuff, just listed the terrestrial channels, the Irish & UK channels - RTE 1 now showing , no apparent difference so far !


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    #232
    Peter Rhea
    Banned (with Prison Access) Posts: 4,285 ✭✭✭Peter Rhea


    So RTE1 is now on 658 mHz & displaying the channel name in the EPG?


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    #233
    The Cush
    Registered Users Posts: 15,500 ✭✭✭✭The Cush


    The Cush wrote: »
    Yes, we saw that on day 1 when Rte1 +1 was transmitting an on-air caption as Rtéjr was transmitting it normal programming but reverted to the MHEG-5 generated caption later that day.

    Rtéjr and Rté1 +1 are still on separate streams on Mux2. Easiest way to check is if you go to Rtéjr on LCN 7 and depending on how slow the MHEG-5 caption loads you will catch a glimse of the on-air caption " RTÉjr This channel is currently off air"


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    #234
    Woodville56
    Closed Accounts Posts: 1,643 ✭✭✭Woodville56


    Peter Rhea wrote: »
    So RTE1 is now on 658 mHz & displaying the channel name in the EPG?

    Yeah, went back to factory settings, reset and now I've now got RTE1 display on 658000/M8 - hope sorted now ? :o

    Thanks to everyone for all the advice !


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    #235
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    The Cush wrote: »
    Rtéjr and Rté1 +1 are still on separate streams on Mux2. Easiest way to check is if you go to Rtéjr on LCN 7 and depending on how slow the MHEG-5 caption loads you will catch a glimse of the on-air caption " RTÉjr This channel is currently off air"

    Indeed. If I disable MHEG-5 on my TV in the settings (Menu > Settings > Digital Text), the orange RTÉjr card stays on.


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    #236
    WeHaveToGoBack
    Registered Users Posts: 355 ✭✭WeHaveToGoBack


    Rescanned 2 or 3 times now and keep getting RTE1 on channel 11 or something, and RTE1, +1 and Jr are all still telling me to rescan.


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    #237
    Peter Rhea
    Banned (with Prison Access) Posts: 4,285 ✭✭✭Peter Rhea


    WeHaveToGoBack wrote: »
    Rescanned 2 or 3 times now and keep getting RTE1 on channel 11 or something, and RTE1, +1 and Jr are all still telling me to rescan.

    What make & model receiver? What exact procedure did you follow for this 'rescan'? An auto search of all frequencies?


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    #238
    WeHaveToGoBack
    Registered Users Posts: 355 ✭✭WeHaveToGoBack


    Peter Rhea wrote: »
    What make & model receiver? What exact procedure did you follow for this 'rescan'? An auto search of all frequencies?

    A Bush from Argos, Saorview approved. Just went into settings and Retune.


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    #239
    steveon
    Registered Users Posts: 3,905 ✭✭✭steveon


    Woodville56 wrote: »
    Sorry Souriau, a bit of a luddite here when its comes to tecchie stuff - whats MUX2 &Mux 1 - I don't see any reference to it on the Installation menu on Saorview set up. By the way, I think our signal comes from the Cairn Hill transmitter in Longford if that's of any significance ?
    Thanks again and apologies for the ignorance - to listen to RTE thought all I had to do was just to click on the automatic rescan button in the Installation menu ?? Seems not so simple, Also I appear to have lost BBC 1 from where I had it set up ???

    Mux 1 and 2 means the 2 frequencies you tune to.....e.g for me in Limerick

    Mux 1 = CH47 MUX 2 = CH44...

    They have just turned on mux 2 opening more bandwidth and switching on RTE1 HD at present...


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    #240
    Woodville56
    Closed Accounts Posts: 1,643 ✭✭✭Woodville56


    steveon wrote: »
    Mux 1 and 2 means the 2 frequencies you tune to.....e.g for me in Limerick

    Mux 1 = CH47 MUX 2 = CH44...

    They have just turned on mux 2 opening more bandwidth and switching on RTE1 HD at present...

    Thanks for clarification Steveon - my RTE 1 now says I'm on channel 658000/8M but doesn't say its HD, unlike RTE2 which says RTE2HD on screen ?


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    #241
    Peter Rhea
    Banned (with Prison Access) Posts: 4,285 ✭✭✭Peter Rhea


    You got that clarification already. You have the right RTE1 now: a lot of people prefer it without the onscreen graphic reminding them it's HD or otherwise.


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