Amazon

Agent Avenger · 28-03-2021 12:17pm

The delivery times have definitely gone by the wayside again, I wonder what’s going on this time. One item I preordered was released on Friday and was supposed to be delivered between yesterday and tomorrow but it hasn’t even been dispatched yet. Also have estimated delivery dates of over a week for most items again.

MBSnr · 28-03-2021 12:55pm

^^^
I'm not sure. Be handy to know.

I also find it odd that items listed on Amazon UK which are obviously German (packaging wording) and fulfilled by Amazon EU (same item in Amazon DE) cannot be delivered to Ireland but can be to the UK. I can get it via Amazon DE but would have to pay the 8 Euro del (I have UK Prime).

Discodog · 28-03-2021 12:58pm

I just tried a slightly different product, from the same supplier's Amazon shop & it will deliver free to Ireland. It seems so random.

peter4918 · 28-03-2021 1:10pm

Agent Avenger wrote: »

The delivery times have definitely gone by the wayside again, I wonder what’s going on this time. One item I preordered was released on Friday and was supposed to be delivered between yesterday and tomorrow but it hasn’t even been dispatched yet. Also have estimated delivery dates of over a week for most items again.

It’s the opposite for me at the moment, ordered stuff last Monday evening and it was delivered on Thursday morning. A pre-order item due to be released on Friday was delivered to me on Thursday morning aswell.

Mr Crispy · 28-03-2021 1:46pm

Same here - ordered a couple of items late Weds night and had them delivered Saturday before lunchtime.

EarWig · 28-03-2021 2:29pm

It's the initial estimated delivery dates that are way off.

Maybe they are trying to get you to choose and pay for a faster delivery option.

1huge1 · 28-03-2021 3:31pm

Mine seem to be delivered in a 2 day window (depending on what time of day I order, can be 3 days if I order later in the evening, e.g Sunday evening order, delivery Wednesday morning/afternoon).

Discodog · 28-03-2021 9:39pm

Got offered a Prime Free Trial. 4 items in my basket & a guaranteed delivery for 1st April if I ordered with 20 hours. I went to order an hour later & the guaranteed had gone out to the 6th of April.

Captcha · 30-03-2021 12:11pm

seraphimvc wrote: »

did you hear anything back?

same thing happened for me as well - first time returning item since brexit - while i am fully aware of the slight change on we should only return if faulty, to my surprise that I returned and received refund but the refund excludes the Irish import fee deposit.

Does this make sense? Because technically we are returning to 'UK' (even when we know the item is sent to somewhere in Ireland or Luxembourgh etc)??

Spoke with amazon and they said they dont refund import fee this change is massive and I didnt see this coming.

After reading the thread - i am going back to clarify with Amazon again

edited: after further clarified with amazon, they apologized for the error as the import fee will be refunded as well, within 180days :pac: oh well whatever, resolved.

Mod. post on other thread deleted, as this one is specific to the issue.

Yes I got the entire amount refunded. I was actually being stupid, I had 342 in my head and on the AZ website it had 287... EUR to £ didnt compute in my ape brain

Nonoperational · 30-03-2021 7:35pm

Everything gone from 1 to 6 April now. Wonder why.

Ogham · 30-03-2021 7:44pm

Nonoperational wrote: »

Everything gone from 1 to 6 April now. Wonder why.

Easter

Rowley Birkin QC · 31-03-2021 10:08am

I'm based in North Dublin and I have Prime. Ordered something yesterday and the initial delivery estimate was 6th April. I see on the tracking that the item cleared customs in Swords overnight.

Can I get excited about a potential knock on the door or will it sit there for a few days now?

1huge1 · 31-03-2021 10:19am

Rowley Birkin QC wrote: »

I'm based in North Dublin and I have Prime. Ordered something yesterday and the initial delivery estimate was 6th April. I see on the tracking that the item cleared customs in Swords overnight.

Can I get excited about a potential knock on the door or will it sit there for a few days now?

I'm afraid not, that customs clearing in Swords is virtual to speed up the export of it from the UK into the EU, the item is still in the UK.

You'll see this for almost every item you order from Amazon.co.uk these days, sometimes you'll see it clear customs in Belgium but the item itself has never left the UK.

EarWig · 31-03-2021 10:26am

Rowley Birkin QC wrote: »

I'm based in North Dublin and I have Prime. Ordered something yesterday and the initial delivery estimate was 6th April. I see on the tracking that the item cleared customs in Swords overnight.

Can I get excited about a potential knock on the door or will it sit there for a few days now?

Based on my experience, once it get's dispatched, I get a new estimated delivery date, and that date is accurate.

ohnonotgmail · 31-03-2021 10:29am

EarWig wrote: »

Based on my experience, once it get's dispatched, I get a new estimated delivery date, and that date is accurate.

I ordered something yesterday and paid for priority. the delivery date is next tuesday. It dispatched overnight and has done the customs clearance in swords. Oddly it still says the delivery date is next tuesday though I expect to have it tomorrow.

Caranica · 31-03-2021 5:44pm

I've just had a notification that part of my S&S order will be delivered next week by An Post. I'm in Dublin and haven't had an An Post Amazon delivery since about November iirc. It's all been their own drivers, just had one a few minutes ago.

EarWig · 31-03-2021 7:41pm

Caranica wrote: »

I've just had a notification that part of my S&S order will be delivered next week by An Post. I'm in Dublin and haven't had an An Post Amazon delivery since about November iirc. It's all been their own drivers, just had one a few minutes ago.

Can it fit in a mailbox by any chance?

Sheep Shagger · 31-03-2021 7:42pm

Suspect Amazon are putting out longer delivery dates to save getting caught out for late deliveries and potential compensation. All mine have come in early that projected.

Caranica · 31-03-2021 9:10pm

EarWig wrote: »

Can it fit in a mailbox by any chance?

Depends on the packaging but potentially yes. At the same time I've had SD cards delivered by Amazon logistics so it's not that.

EarWig · 31-03-2021 9:13pm

Caranica wrote: »

Depends on the packaging but potentially yes. At the same time I've had SD cards delivered by Amazon logistics so it's not that.

The only delivery I've had by An Post in months was something that could fit in the mailbox.

Rowley Birkin QC · 01-04-2021 11:09am

Rowley Birkin QC wrote: »

I'm based in North Dublin and I have Prime. Ordered something yesterday and the initial delivery estimate was 6th April. I see on the tracking that the item cleared customs in Swords overnight.

Can I get excited about a potential knock on the door or will it sit there for a few days now?

1huge1 wrote: »

I'm afraid not, that customs clearing in Swords is virtual to speed up the export of it from the UK into the EU, the item is still in the UK.

You'll see this for almost every item you order from Amazon.co.uk these days, sometimes you'll see it clear customs in Belgium but the item itself has never left the UK.

Just to close the loop on this, it's now out for delivery.

Caranica · 01-04-2021 5:31pm

EarWig wrote: »

The only delivery I've had by An Post in months was something that could fit in the mailbox.

Just got the rest of the dispatch notices. All coming by An Post including toilet paper and kitchen roll. Baffling given I got a meat thermometer delivered by Amazon today.

EarWig · 01-04-2021 5:42pm

Caranica wrote: »

Just got the rest of the dispatch notices. All coming by An Post including toilet paper and kitchen roll. Baffling given I got a meat thermometer delivered by Amazon today.

Yes, baffling.....

They do also seem to also take into account failed deliveries by certain companies. Have you had issues with Amazon logistics in the past?

Caranica · 01-04-2021 8:11pm

EarWig wrote: »

Yes, baffling.....

They do also seem to also take into account failed deliveries by certain companies. Have you had issues with Amazon logistics in the past?

Only in week 1 after they took over, nothing since and plenty of orders gone in

Sheep Shagger · 03-04-2021 1:37pm

Ordered a memory card Thursday night, said Tuesday for delivery due to Easter...is out for delivery today (South Dublin).

corkie · 03-04-2021 3:13pm

26th March order of 3 items dispatched today 03/04

Still says Wednesday (7th) as delivery date by AnPost to Cork.

Edit: Got a text on Easter Sunday from anpost, delivery in 2 working days.

Another (2 items) order on 29th still not dispatched. Delivery Thursday.
Edit 2: Dispatched on Easter Sunday as well.

Nonoperational · 04-04-2021 11:41am

Ordered some stuff yesterday morning and it's out for delivery today. Seriously impressive.

I'm so glad to see that they addressed the Irish market post brexit. I find Amazon a really fantastic resource. I was worried it would just drift along with 2 week delivery.

Captcha · 05-04-2021 2:03pm

Just recieved a 400 euro wifi Asus setup from Amazon.DE and of course, it comes with only their EU plug lol.... This is such a pain in the horse!

zell12 · 05-04-2021 2:34pm

An Post delivered today, on a public holiday

Caranica · 05-04-2021 2:42pm

Yeah I got An Post Amazon deliveries Friday and today. All part of a S&S order where each product has been dispatched separately by An Post despite almost all my other deliveries in the past 6 months being Amazon's own.

corkie · 05-04-2021 3:37pm

Captcha wrote: »

Just recieved a 400 euro wifi Asus setup from Amazon.DE and of course, it comes with only their EU plug lol.... This is such a pain in the horse!

Known risk from ordering from EU sites.

Order something like 2 Pin EU to UK Plug Adapter or pick one up in a discount store.

Edit: - Or order a compatible DC-IN power adapter with a UK plug.
Or if possible cut the wire and put UK plug on it.

Captcha · 05-04-2021 6:35pm

corkie wrote: »

Known risk from ordering from EU sites.

Order something like 2 Pin EU to UK Plug Adapter or pick one up in a discount store.

Edit: - Or order a compatible DC-IN power adapter with a UK plug.
Or if possible cut the wire and put UK plug on it.

Was a bit of a nightmare but think I've finally found the right adaptor...

corkie · 08-04-2021 9:27am

corkie wrote: »

26th March order of 3 items dispatched today 03/04

Still says Wednesday (7th) as delivery date by AnPost to Cork.

Edit: Got a text on Easter Sunday from anpost, delivery in 2 working days.

Another (2 items) order on 29th still not dispatched. Delivery Thursday.
Edit 2: Dispatched on Easter Sunday as well.

Got the first parcel on Tuesday 6th and second today 8th.

lucast2007us · 09-04-2021 9:28am

Got the email saying my item is due for delivery tomorrow (Saturday) by Amazon. Does this mean that it will arrive In a Amazon branded van or just a random guy in a car?

ohnonotgmail · 09-04-2021 9:45am

lucast2007us wrote: »

Got the email saying my item is due for delivery tomorrow (Saturday) by Amazon. Does this mean that it will arrive In a Amazon branded van or just a random guy in a car?

i haven't received any amazon deliveries from an amazon branded van, just a plain white van. it won't be a car though.

The Continental Op · 11-04-2021 10:17am

lucast2007us wrote: »

Got the email saying my item is due for delivery tomorrow (Saturday) by Amazon. Does this mean that it will arrive In a Amazon branded van or just a random guy in a car?

The random car is when its a Fastway delivery and its a mate of the driver doing a nixer.

One of the reasons I use Amazon Prime is that avoids Fastway.

lewisdhead · 11-04-2021 6:03pm

I returned an item to Amazon last week. No problems, printed forms, followed instructions. My query is this:

I requested for the item to be replaced, so I’m getting the same item resent, as there was a small flaw in the original item. Amazon have done that and the replacement item has arrived already. The item I sent back went to Portlaoise, I’ve tracked it. What happens next with the item I’ve sent back as on the Amazon website it said that if it’s not received back with 30 days they’ll charge me for the replacement item. How do I know it’s back with Amazon as the return only tracks as far as Portlaoise?? There was an Amazon UK address on the commercial invoice but it was only an Amazon billing address.

The label had:

1. My address as the shipper.
2. Delivery address to Amazon Returns c/o An Post Portlaoise.
3. Bill to: Amazon address in London.

Thanks.

whiterebel · 11-04-2021 10:48pm

Amazon consolidate all the returns from Portlaoise. As far as they are concerned they have it now.

Caranica · 12-04-2021 1:41pm

Does anyone know if I have to go into a post office for an Amazon return. Prepaid label address is Portlaoise. I've put the customs declaration on the outside but the instructions say give the commercial invoice to the carrier.

It's only a faulty meat thermometer, value under £10, so it would easily fit in a post box if I can just drop it, rather than spend my lunchtime queuing in the post office.

madmaxvideo · 12-04-2021 2:13pm

Caranica wrote: »

Does anyone know if I have to go into a post office for an Amazon return. Prepaid label address is Portlaoise. I've put the customs declaration on the outside but the instructions say give the commercial invoice to the carrier.

It's only a faulty meat thermometer, value under £10, so it would easily fit in a post box if I can just drop it, rather than spend my lunchtime queuing in the post office.

I've only used this return process once, think you need to go to the desk, it scanned and returned similar to registered post, they give a receipt , no need for the declaration to be handed in once its attached to the package.

Caranica · 12-04-2021 6:51pm

Does anyone know if I have to go into a post office with an Amazon return. Have a prepaid label for Portlaoise, faulty small item, value under £10. I've the customs declaration stuck to the package as well as the label, and the barcode inside.

The instructions say I have to give the commercial invoice to the carrier, do I still need to do this? A5 envelope will fit in a post box and I'd much rather not waste my lunchtime in the post office if I can avoid it.

whiterebel · 12-04-2021 7:09pm

Mod - your post was moved to the Amazon returns thread at the top of the page.

Caranica · 12-04-2021 7:58pm

whiterebel wrote: »

Mod - your post was moved to the Amazon returns thread at the top of the page.

Thanks, this is the only thread I follow in this forum so I missed it.

Caranica · 13-04-2021 3:25pm

Anyone getting messages on delivery tracker "the driver has to make a few more deliveries on the way to your address"? It happens about 1 in 3 of mine lately. I'll get the notification that the driver is 8 stops away (and see they're in my greater development). Two hours later I'll check the app and get that message. Delivery could be delayed by a further 2-3 hours. 8 stops away from within my development is usually 30 minutes or less, not 5 hours.

Edit, it's changed again to say it's 7 stops away. Which it was at 12.45, but location is different?

EarWig · 13-04-2021 4:13pm

Never got any message at all and it's the only reason I installed the app.

errlloyd · 13-04-2021 7:21pm

Caranica wrote: »

Anyone getting messages on delivery tracker "the driver has to make a few more deliveries on the way to your address"? It happens about 1 in 3 of mine lately. I'll get the notification that the driver is 8 stops away (and see they're in my greater development). Two hours later I'll check the app and get that message. Delivery could be delayed by a further 2-3 hours. 8 stops away from within my development is usually 30 minutes or less, not 5 hours.

Edit, it's changed again to say it's 7 stops away. Which it was at 12.45, but location is different?

Yeah I get this all the time. Drives me mad.

Sheep Shagger · 13-04-2021 8:08pm

EarWig wrote: »

Never got any message at all and it's the only reason I installed the app.

What's the name of the tracking spp?

EarWig · 13-04-2021 8:20pm

Sheep Shagger wrote: »

What's the name of the tracking spp?

Amazon Shopping.......maybe I have the wrong one.

Caranica · 13-04-2021 8:38pm

EarWig wrote: »

Amazon Shopping.......maybe I have the wrong one.

No, that's the correct one. If your order is being delivered by Amazon logistics you get a notification when the driver is (usually) 8 stops away and you can see a map as to where they are.

Sheep Shagger · 13-04-2021 9:48pm

Caranica wrote: »

No, that's the correct one. If your order is being delivered by Amazon logistics you get a notification when the driver is (usually) 8 stops away and you can see a map as to where they are.

Odd, all my deliveries (almost daily) are delivered by Amazon and I never get any alerts, to you have to switch on notifications or something?

When I go into my orders and delivery it just has the line moving from shipped to put for delivery....

Amazon

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