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Child Item

Amazon

notahappycamper

Hi,

The above delivery service was launched on 1 October. Has anyone got a delivery from them yet?

An item I am waiting on shipped yesterday at 4pm and I’m told it will be delivered today by 9pm. However, I’m feeling a little cynical it will be delivered today.

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Caranica

EarWig wrote: »

The only delivery I've had by An Post in months was something that could fit in the mailbox.

Just got the rest of the dispatch notices. All coming by An Post including toilet paper and kitchen roll. Baffling given I got a meat thermometer delivered by Amazon today.

Rowley Birkin QC

Rowley Birkin QC wrote: »

I'm based in North Dublin and I have Prime. Ordered something yesterday and the initial delivery estimate was 6th April. I see on the tracking that the item cleared customs in Swords overnight.

Can I get excited about a potential knock on the door or will it sit there for a few days now?

1huge1 wrote: »

I'm afraid not, that customs clearing in Swords is virtual to speed up the export of it from the UK into the EU, the item is still in the UK.

You'll see this for almost every item you order from Amazon.co.uk these days, sometimes you'll see it clear customs in Belgium but the item itself has never left the UK.

Just to close the loop on this, it's now out for delivery.

EarWig

Caranica wrote: »

Depends on the packaging but potentially yes. At the same time I've had SD cards delivered by Amazon logistics so it's not that.

The only delivery I've had by An Post in months was something that could fit in the mailbox.

Caranica

EarWig wrote: »

Can it fit in a mailbox by any chance?

Depends on the packaging but potentially yes. At the same time I've had SD cards delivered by Amazon logistics so it's not that.

Sheep Shagger

Suspect Amazon are putting out longer delivery dates to save getting caught out for late deliveries and potential compensation. All mine have come in early that projected.

EarWig

Caranica wrote: »

I've just had a notification that part of my S&S order will be delivered next week by An Post. I'm in Dublin and haven't had an An Post Amazon delivery since about November iirc. It's all been their own drivers, just had one a few minutes ago.

Can it fit in a mailbox by any chance?

Caranica

I've just had a notification that part of my S&S order will be delivered next week by An Post. I'm in Dublin and haven't had an An Post Amazon delivery since about November iirc. It's all been their own drivers, just had one a few minutes ago.

ohnonotgmail

EarWig wrote: »

Based on my experience, once it get's dispatched, I get a new estimated delivery date, and that date is accurate.

I ordered something yesterday and paid for priority. the delivery date is next tuesday. It dispatched overnight and has done the customs clearance in swords. Oddly it still says the delivery date is next tuesday though I expect to have it tomorrow.

EarWig

Rowley Birkin QC wrote: »

I'm based in North Dublin and I have Prime. Ordered something yesterday and the initial delivery estimate was 6th April. I see on the tracking that the item cleared customs in Swords overnight.

Can I get excited about a potential knock on the door or will it sit there for a few days now?

Based on my experience, once it get's dispatched, I get a new estimated delivery date, and that date is accurate.

1huge1

Rowley Birkin QC wrote: »

I'm based in North Dublin and I have Prime. Ordered something yesterday and the initial delivery estimate was 6th April. I see on the tracking that the item cleared customs in Swords overnight.

Can I get excited about a potential knock on the door or will it sit there for a few days now?

I'm afraid not, that customs clearing in Swords is virtual to speed up the export of it from the UK into the EU, the item is still in the UK.

You'll see this for almost every item you order from Amazon.co.uk these days, sometimes you'll see it clear customs in Belgium but the item itself has never left the UK.

Rowley Birkin QC

I'm based in North Dublin and I have Prime. Ordered something yesterday and the initial delivery estimate was 6th April. I see on the tracking that the item cleared customs in Swords overnight.

Can I get excited about a potential knock on the door or will it sit there for a few days now?

Ogham

Nonoperational wrote: »

Everything gone from 1 to 6 April now. Wonder why.

Easter

Nonoperational

Everything gone from 1 to 6 April now. Wonder why.

Captcha

seraphimvc wrote: »

did you hear anything back?

same thing happened for me as well - first time returning item since brexit - while i am fully aware of the slight change on we should only return if faulty, to my surprise that I returned and received refund but the refund excludes the Irish import fee deposit.

Does this make sense? Because technically we are returning to 'UK' (even when we know the item is sent to somewhere in Ireland or Luxembourgh etc)??

Spoke with amazon and they said they dont refund import fee this change is massive and I didnt see this coming.

After reading the thread - i am going back to clarify with Amazon again

edited: after further clarified with amazon, they apologized for the error as the import fee will be refunded as well, within 180days :pac: oh well whatever, resolved.

Mod. post on other thread deleted, as this one is specific to the issue.

Yes I got the entire amount refunded. I was actually being stupid, I had 342 in my head and on the AZ website it had 287... EUR to £ didnt compute in my ape brain

Discodog

Got offered a Prime Free Trial. 4 items in my basket & a guaranteed delivery for 1st April if I ordered with 20 hours. I went to order an hour later & the guaranteed had gone out to the 6th of April.

1huge1

Mine seem to be delivered in a 2 day window (depending on what time of day I order, can be 3 days if I order later in the evening, e.g Sunday evening order, delivery Wednesday morning/afternoon).

EarWig

It's the initial estimated delivery dates that are way off.

Maybe they are trying to get you to choose and pay for a faster delivery option.

Mr Crispy

Same here - ordered a couple of items late Weds night and had them delivered Saturday before lunchtime.

peter4918

Agent Avenger wrote: »

The delivery times have definitely gone by the wayside again, I wonder what’s going on this time. One item I preordered was released on Friday and was supposed to be delivered between yesterday and tomorrow but it hasn’t even been dispatched yet. Also have estimated delivery dates of over a week for most items again.

It’s the opposite for me at the moment, ordered stuff last Monday evening and it was delivered on Thursday morning. A pre-order item due to be released on Friday was delivered to me on Thursday morning aswell.

Discodog

I just tried a slightly different product, from the same supplier's Amazon shop & it will deliver free to Ireland. It seems so random.

MBSnr

^^^
I'm not sure. Be handy to know.

I also find it odd that items listed on Amazon UK which are obviously German (packaging wording) and fulfilled by Amazon EU (same item in Amazon DE) cannot be delivered to Ireland but can be to the UK. I can get it via Amazon DE but would have to pay the 8 Euro del (I have UK Prime).

Agent Avenger

The delivery times have definitely gone by the wayside again, I wonder what’s going on this time. One item I preordered was released on Friday and was supposed to be delivered between yesterday and tomorrow but it hasn’t even been dispatched yet. Also have estimated delivery dates of over a week for most items again.

Discodog

It's so frustrating to search through loads of items to find a specific item, deliberately choosing Fulfilled by Amazon, only to discover that they won't post to Ireland.

I vaguely recall that there was a way to only show products that deliver to Ireland. Can anyone remember how ?

seraphimvc

Captcha wrote: »

Will check with them, thanks

did you hear anything back?

same thing happened for me as well - first time returning item since brexit - while i am fully aware of the slight change on we should only return if faulty, to my surprise that I returned and received refund but the refund excludes the Irish import fee deposit.

Does this make sense? Because technically we are returning to 'UK' (even when we know the item is sent to somewhere in Ireland or Luxembourgh etc)??

Spoke with amazon and they said they dont refund import fee

this change is massive and I didnt see this coming.

After reading the thread - i am going back to clarify with Amazon again

edited: after further clarified with amazon, they apologized for the error as the import fee will be refunded as well, within 180days :pac: oh well whatever, resolved.

Mod. post on other thread deleted, as this one is specific to the issue.

EarWig

Sierra Oscar wrote: »

It's proper dodgy. Where are the items?

People just accept them. What's the risk.....

The Continental Op

Sierra Oscar wrote: »

Yeah I am thinking the same. It's unfortunate, I've used Amazon Logistcs in the past and haven't had an issue. Now I'm in the position that I'm reluctant to order anything from Amazon because I'm worried it won't get delivered.

Also worth noting that I am in a large development and there were a few other residents who also had items marked as delivered on Wednesday when the courier wasn't even here.

It's proper dodgy. Where are the items?

I've seen thousands of pounds of gear go astray when new drivers start off. If its that bad Amazons metrics will spot it and I suspect either the diver will get it right or be looking for a new job.

Sierra Oscar

EarWig wrote: »

Must be driver specific, so do complain.

Three of the past four deliveries by Amazon Logistics were made to my immediate neighbour which is actually fine by me. But, I received a phone call first in each case.

Yeah I am thinking the same. It's unfortunate, I've used Amazon Logistcs in the past and haven't had an issue. Now I'm in the position that I'm reluctant to order anything from Amazon because I'm worried it won't get delivered.

Also worth noting that I am in a large development and there were a few other residents who also had items marked as delivered on Wednesday when the courier wasn't even here.

It's proper dodgy. Where are the items?

EarWig

Sierra Oscar wrote: »

It's really frustrating that there isn't any way to get in contact with Amazon Logistics without going through Customer Service who clearly don't have any real line of communication either.

Must be driver specific, so do complain.

Three of the past four deliveries by Amazon Logistics were made to my immediate neighbour which is actually fine by me. But, I received a phone call first in each case.

Sierra Oscar

Sierra Oscar wrote: »

What's the story with Amazon Logistics and missed deliveries?

Ordered an item that was due to be delivered yesterday. I wasn't home, it was marked as delivered nonetheless and 'handed to resident'. It wasn't handed to anyone, checked CCTV and so on.

I've been on to customer care and they said it's common for Amazon Logistics to mark an item as delivered when it hasn't been and that they may attempt the delivery again. No sign of it as of yet.

Just an update on this. I am having an absolute nightmare with Amazon Logistics.

So the item marked as delivered on Wednesday has never arrived. I've checked CCTV, Amazon Logistics weren't even at my address at the time of delivery so they clearly sent it to the wrong location.

Not to worry, I requested a refund and ordered the item again on Thursday.

I got a notification that the item was out for delivery this morning. Kept an eye on it on the maps and went to the door to meet the courier. I got a phonecall from the courier asking for my Eircode, which was already on my order details along with my full address. He clearly didn't know the area whatsoever.

To my frustration, I saw the courier literally drive past me. Then a few seconds later I get a notification to say that the item was delivered and 'handed to resident'.

WTF? Currently waiting to speak to a supervisor. It's really frustrating that there isn't any way to get in contact with Amazon Logistics without going through Customer Service who clearly don't have any real line of communication either.

EarWig

I ordered an item on Monday, got it yesterday.

I ordered another item Wednesday, and getting it tomorrow. Orginal estimated delivery date was April 6th.

Not Prime, chose Free Delivery, Dublin based.

Finding Amazon logistics very good. Hated Fastways.