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I emailed them to close my account and get a refund for the reminder of the balance,. Not getting any response so far.
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19-01-2021, 11:08 | #2717 | |
Warning: Contains traces of nuts
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It's such a shame, I used to use parcel motel for 4-5 diverted a week up until about s year ago when I reduced it down as found their CS to be absolutely terrible. Based on what happened over Christmas, even if they do start up again, I'll 100% never use them again. Not worth the stress |
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19-01-2021, 16:16 | #2718 |
Banned
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Is Parcel Motel operational again?
Addresspal actually returned my item to sender as it contains pharmaceutical based products.
I know dudes that never had this issue when using parcel lockers. Is parcel motel or any other virtual UK address operational that's not lame addresspal? |
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20-01-2021, 21:24 | #2720 | |
Registered User
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26-01-2021, 12:58 | #2721 |
Registered User
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Just got an "insufficient funds" text from PM. Haven't sent a single package their way since the start of December and don't have a card added to my account as i assumed I won't be needing their service going forward due to Brexit.
Before Brexit when a similar situation would occur I was able to see the parcel 'check in" the depot marked as awaiting payment. However, there's no new parcel there on the account now when i log in. By the looks of it they've just tried to take 3.25 for no reason. Anyone else experience something similar recently? I don't feel like topping up by 11.85 only to find out it's a computer glitch. |
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26-01-2021, 13:30 | #2723 | |
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Sometimes they refunded it automatically, other times have to contact them. I did get 1 refund a few days ago, 3 weeks after I emailed them. |
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26-01-2021, 13:38 | #2725 | |
Registered User
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Just goes to show people need to be mindful if they've still got cards added to their PM account. |
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26-01-2021, 14:59 | #2726 | |
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26-01-2021, 15:55 | #2727 |
Registered User
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If it was inspected at parcel motel when it operated its service and found to have pharma products, it would simply have been destroyed by customs and not returned - and there were many that found that out via a letter from medicines board and customs
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27-01-2021, 11:38 | #2729 |
Registered User
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It’s been almost a month since they “paused” their virtual address service. I wonder if they are ever going to give an update on resuming some sort of service?
It would be great if they opened a new virtual address based in France or Germany to facilitate buying in those countries. |
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