ALL Passport Related Questions in here! Please Read Post#1 first!

Boombastic · 12-05-2014 03:00PM

royster999 wrote: »

My passport is due to expire in July. I will not be travelling until next year.

If I renew next year, will the passport be backdated to July or start afresh from new renewal date in 2015 ?

starts from the date you renew it, it's not an nct!!

royster999 · 12-05-2014 03:02PM

Ha, nice one

roundone · 12-05-2014 05:52PM

I think I may have made a mistake in using passport express. Is there any way to hurry up the process once you have already submitted your documents?
I sent them all in on Fri 9th (probably only arrived today though) and we travel on Sat 24th so cutting it very very fine!
Thank you.

suds1984 · 12-05-2014 06:27PM

Mine was posted on the 16th of April and received last Tuesday. So taking into account Good Friday/Easter Monday/ May bank hol, it was received on the 10th working day!

bullology · 12-05-2014 07:02PM

I posted my express passport renewal on the 24th April and was assured i would have it in 9/10 work days by the An Post Service Operative. 9 working days later my passport is still on the checking stage when tracked - 10 days later today Monday 12th I get a call from the passport office to say my passport has been refused due to shadows under my eyes..... I thought this was a prank to be honest but no I needed new pictures even though I had gone to a professional photo shop specifically for passport photos! My once in a lifetime holiday to Orlando begins tomorrow without me! Why would they wait till the 10th working day to tell me the photos aren't acceptable? How can our public servants be so efficient sending out TV licence reminders and totally incompetent dealing with people's rights to travel? Bottom line - our public services leave alot to be desired! I don't care if they are busy - aren't we all at this time of year?

brian ireland · 12-05-2014 07:10PM

Can anyone help. I need to renew my daughters passport in a hurry. The application form say it needs to be a long form birth cert.

[I]From HSE website
All certificates are a standard format - where in the past 'long' and 'short' form certificates were available, since 2003 all certificates contain a standardised amount of information and would be the equivalent to what was previously called a 'long form' certificate.[/I]

The HSE says long is now called standard since 2003 but the application form I have was revised in 2013 and is asking for long form.

roundone · 12-05-2014 07:38PM

well that's good to hear!

Mince Pie · 12-05-2014 07:45PM

Mine is due for issue tomorrow and still at checking stage. So glad I didn't book a ticket for this Friday although it would be nice to see the other half. Bugger!
Will be interesting to see when I actually get it.

Mrs W · 12-05-2014 08:06PM

roundone wrote: »

I think I may have made a mistake in using passport express. Is there any way to hurry up the process once you have already submitted your documents?
I sent them all in on Fri 9th (probably only arrived today though) and we travel on Sat 24th so cutting it very very fine!
Thank you.

I did the exact same!! I've been ringing all day and it keeps saying they're not answering calls, I checked the website and someone must have cancelled an appt because I got one for Wednesday afternoon. Will let you know how I get on.

I did see a bit on the website about the process not allowing to be speeded up once it's submitted :mad:

I checked the tracking and it's saying "Unable find any record for application number "
I don't think that's a good sign....

roundone · 12-05-2014 08:11PM

So when you go in on Wednesday will all your paperwork already be in the passport office?
Please do let me know how you get on!
I've just tried tracking mine and it says the same thing

Like you said, it's not looking great!

Mrs W wrote: »

I did the exact same!! I've been ringing all day and it keeps saying they're not answering calls, I checked the website and someone must have cancelled an appt because I got one for Wednesday afternoon. Will let you know how I get on.

I did see a bit on the website about the process not allowing to be speeded up once it's submitted :mad:

Darren 83 · 12-05-2014 08:17PM

My daughters passport is up in August, but where going in July and will be back at the end of the month, will she be allowed to fly in Europe.

Thanks in advance

Fred Swanson · 12-05-2014 08:21PM

This post has been deleted.

athtrasna · 12-05-2014 08:24PM

bullology wrote: »

I posted my express passport renewal on the 24th April and was assured i would have it in 9/10 work days by the An Post Service Operative. 9 working days later my passport is still on the checking stage when tracked - 10 days later today Monday 12th I get a call from the passport office to say my passport has been refused due to shadows under my eyes..... I thought this was a prank to be honest but no I needed new pictures even though I had gone to a professional photo shop specifically for passport photos! My once in a lifetime holiday to Orlando begins tomorrow without me! Why would they wait till the 10th working day to tell me the photos aren't acceptable? How can our public servants be so efficient sending out TV licence reminders and totally incompetent dealing with people's rights to travel? Bottom line - our public services leave alot to be desired! I don't care if they are busy - aren't we all at this time of year?

Did you book that once in a lifetime holiday on 24th April too? Sorry to seem unsympathetic but I think it's naiive to not leave some wiggle room when applying for a passport, since we've gone biometric it's becoming quite common for problems to be found with applications, usually photos. https://www.dfa.ie/passports-citizenship/top-passport-questions/photo-guidelines/

Mrs W · 12-05-2014 08:40PM

roundone wrote: »

So when you go in on Wednesday will all your paperwork already be in the passport office?
Please do let me know how you get on!
I've just tried tracking mine and it says the same thing
Like you said, it's not looking great!

Hopefully so, technically the appointments service is for people applying for passports so I'm afraid they'll tell me to piss off:(

bullology · 12-05-2014 08:48PM

I must admit I didn't read the section on photos because I leave that in the capable hands of the photographer to ensure my photo is generic enough to meet all the guidelines mentioned and I was asked to lift my chin etc...... I couldn't believe 10 years had passed on my previous passport when I resurrected it three weeks ago in preparation! My issue is the fact that I could have opted for the three day passport if I thought there was any chance of going over 10 working days but as per the dfa Current Turnaround times for Express Renewals are 9/10 days by the way this "guarantee" was given on the 7th of May 8 working days into my application!

roundone · 12-05-2014 09:19PM

Mrs W wrote: »

Hopefully so, technically the appointments service is for people applying for passports so I'm afraid they'll tell me to piss off:(

I hope they don't.
Fingers crossed for you. (and me!)

bullology · 12-05-2014 09:24PM

Mrs W wrote: »

Hopefully so, technically the appointments service is for people applying for passports so I'm afraid they'll tell me to piss off:(

They probably won't tell you to PO but I'm pretty sure they will try to charge you in full again €95 Please Mrs W!

JohnMearsheimer · 12-05-2014 09:26PM

Mince Pie wrote: »

Don't know if this helps but mine was received on the 29th of April, its now being checked but the issue date is 13th. I doubt I will get it tomorrow as its still to be approved.

It really depends on when someone looks at it and that depends on how busy the office where it is is. If it has an issue date of May 13th, someone probably won't approve it until tomorrow. If it's approved tomorrow before 1pm it'll probably go out in the post on May 14th and you'll get it on May 15th.

roundone · 12-05-2014 09:30PM

bullology wrote: »

They probably won't tell you to PO but I'm pretty sure they will try to charge you in full again €95 Please Mrs W!

I'd rather pay that than have to pay my airfare again.

JohnMearsheimer · 12-05-2014 09:46PM

bullology wrote: »

I posted my express passport renewal on the 24th April and was assured i would have it in 9/10 work days by the An Post Service Operative. 9 working days later my passport is still on the checking stage when tracked - 10 days later today Monday 12th I get a call from the passport office to say my passport has been refused due to shadows under my eyes..... I thought this was a prank to be honest but no I needed new pictures even though I had gone to a professional photo shop specifically for passport photos! My once in a lifetime holiday to Orlando begins tomorrow without me! Why would they wait till the 10th working day to tell me the photos aren't acceptable? How can our public servants be so efficient sending out TV licence reminders and totally incompetent dealing with people's rights to travel? Bottom line - our public services leave alot to be desired! I don't care if they are busy - aren't we all at this time of year?

This kind of attitude really bugs the crap out of me! Nobody probably got around to telling you until the 10th day because the passport offices are so busy this time of year. 50% of the year's work of the passport office will be done in May, June and July. Nobody is interfering with your rights to travel, you should have applied for you passport in good time while building in an allowance for something to go wrong. People never seem to make allowances for things going wrong. Also, going to a professional photo shop is no guarantee that your photos will be acceptable for a passport. You said yourself you didn't even read the photo guidelines.

bullology · 12-05-2014 09:49PM

JohnMearsheimer wrote: »

It really depends on when someone looks at it and that depends on how busy the office where it is is. If it has an issue date of May 13th, someone probably won't approve it until tomorrow. If it's approved tomorrow before 1pm it'll probably go out in the post on May 14th and you'll get it on May 15th.

My issue date was 09/05/2013 and still is......

JohnMearsheimer · 12-05-2014 09:55PM

bullology wrote: »

My issue date was 09/05/2013 and still is......

If your photos aren't suitable your application should have been rejected. Unless the person dealing with your application is doing you a favour and holding it until you send in new photos. In that case they are waiting on you to send in new photos so they can issue the passport.

If they officially reject your application, the 10 day guarantee no longer applies (strictly speaking they should have done it). When you send in new photos, it goes back to a 10 working day wait.

Mrs W · 12-05-2014 10:06PM

bullology wrote: »

They probably won't tell you to PO but I'm pretty sure they will try to charge you in full again €95 Please Mrs W!

They already have my old passport, marriage cert, baby's birth cert and €115 so I can't even submit new applications. They can go and ****e if they think they're getting another 95!!

bullology · 12-05-2014 10:08PM

JohnMearsheimer wrote: »

This kind of attitude really bugs the crap out of me! Nobody probably got around to telling you until the 10th day because the passport offices are so busy this time of year. 50% of the year's work of the passport office will be done in May, June and July. Nobody is interfering with your rights to travel, you should have applied for you passport in good time while building in an allowance for something to go wrong. People never seem to make allowances for things going wrong. Also, going to a professional photo shop is no guarantee that your photos will be acceptable for a passport. You said yourself you didn't even read the photo guidelines.

I was meticulous in my application form and cannot see another solution for a better photo given options like home-made or photo booth or Spectra Photo who had also produced my previous passport photo, I assumed 3 working days inc tomorrow was enough margin for error even in peak season! I also assumed the problems the passport office was having a few years ago had been resolved by new measures inc enhanced staffing levels during known busy periods and an extra office in Cork.

bullology · 12-05-2014 10:09PM

JohnMearsheimer wrote: »

If your photos aren't suitable your application should have been rejected. Unless the person dealing with your application is doing you a favour and holding it until you send in new photos. In that case they are waiting on you to send in new photos so they can issue the passport.

If they officially reject your application, the 10 day guarantee no longer applies (strictly speaking they should have done it). When you send in new photos, it goes back to a 10 working day wait.

Are u shi**ing me?

JohnMearsheimer · 12-05-2014 10:10PM

Mrs W wrote: »

They already have my old passport, marriage cert, baby's birth cert and €115 so I can't even submit new applications. They can go and ****e if they think they're getting another 95!!

If they let you change from Passport Express to Counter applications they'll only charge the difference between the two.

JohnMearsheimer · 12-05-2014 10:17PM

bullology wrote: »

Are u shi**ing me?

Nope. The 10 day guarantee only applies when everything is in order with a passport application. It wasn't in your case.

If someone from the passport office tells you they will hold something on their desk until you send them in something they are doing you a favour. If they want they could just reject your application, send a letter saying what's wrong and wait for you to send in what's wrong/missing which re-sets the 10 days.

If they are holding your application (not rejecting it), they are just waiting on you to submit new photos.

JohnMearsheimer · 12-05-2014 10:27PM

bullology wrote: »

I was meticulous in my application form and cannot see another solution for a better photo given options like home-made or photo booth or Spectra Photo who had also produced my previous passport photo, I assumed 3 working days inc tomorrow was enough margin for error even in peak season! I also assumed the problems the passport office was having a few years ago had been resolved by new measures inc enhanced staffing levels during known busy periods and an extra office in Cork.

There was probably nothing wrong with your form. In peak season someone might not get around to looking at your application until the 9th or 10th day. There's a problem with your photos. Lets say I call you on Monday evening, after the post has gone. I won't get your new photos now until Wednesday (unless you call into the office on Tuesday). I approve your passport on Wednesday and it arrives into the office on Thursday. It goes out out in the post on Thursday and you get it on Friday. You could have it on Thursday if you called to the office to collect it (or Wednesday if you were in a position to call into the office on Tuesday to give me the photos and also to collect it on Wednesday). Being able to call into the office twice in 2 days might not suit a lot of people though. That's 3 to 5 days right there.

bullology · 12-05-2014 10:30PM

JohnMearsheimer wrote: »

Nope. The 10 day guarantee only applies when everything is in order with a passport application. It wasn't in your case.

If someone from the passport office tells you they will hold something on their desk until you send them in something they are doing you a favour. If they want they could just reject your application, send a letter saying what's wrong and wait for you to send in what's wrong/missing which re-sets the 10 days.

If they are holding your application (not rejecting it), they are just waiting on you to submit new photos.

Ok thanks for the info.... How long after I submit the new (same lol) photos will I have to wait to get my hands on the passport do ya think?

JohnMearsheimer · 12-05-2014 10:40PM

bullology wrote: »

Ok thanks for the info.... How long after I submit the new (same lol) photos will I have to wait to get my hands on the passport do ya think?

3 working days I'd imagine. The photos will arrive in the post and the checker will get them scanned on. If everything is grand they'll approve. The passport will arrive into the office the next morning and you should have it the next day. You could probably get it in 2 days if you were in a position to collect.

** ALL ** Passport Related Questions in here! Please Read Post#1 first!

Comments

ALL Passport Related Questions in here! Please Read Post#1 first!