Gaa Season Ticket 2014

I have a lower Cusack season ticket and I have attendance of 1/1

Anyone in Newbridge today still showing 0% attendance?

TouchingVirus wrote: »

It takes time for the scanner data to be processed by HQ. I was 3 days waiting for my trip to Ballybofey last year to get reported as attended. They have also had problems in previous years with the attendance part of the site during the championship but had it settled before the semi-finals. I wouldn't be sending any emails or ringing them until Wednesday at the earliest.

Cheers for that, just hadnt checked it before thanks

Trampas wrote: »

What is the entrance for Cusack Park on Sunday?

Don't have access to the email address (Need to fix that) which season ticket send the emails so no idea which entrance to use.

No email sent yet. There's more than one set of turnstiles in Cusack Park? Anyways, I reckon it'll be the one with the guy shouting Season ticket holders and the sign, like most non-Croker grounds

are there any supporters buses going down from the city?

anyone else season ticket seat for Croke Park getting worse?

I've gone from always in row M down to D in 305 to 306 for Cork game

Might drop them a mail about it

SportsMad1 wrote: »

Just after reading the last few posts which more or less confirm my query. Are season ticket holders randomly assisgned seats in Croke Park for championship matches? Where are they normally located? What way does this whole process work? There are two adults and two children on my account so I assume we would be located in the Cusack Stand.

Yes, the assignments are random and spread around sections 304-307 of the Cusack. Sometimes you end up in 308 or 303 because the teams involved have lots of season ticket holders (e.g. Kerry vs Dublin) or because there is a double-header on.

The process works by you logging in to your season ticket account on SeasonTickets.ie, going to the My Tickets section and printing your tickets before the match. You should receive an email during the week about your tickets being available but the emails are a little unreliable at times. Tickets are usually available from Wednesday or Thursday before matches.

In matches in the provincials you might be offered a chance to Bring a Friend where you can purchase some extra tickets for friends to come with you to matches. The trade off is that if you do this then you and your season ticket holders will be moved to the fringes of the stands (e.g. 302 or 309) and out of the central sections where you might otherwise be if you didn't bring a friend. Usually you have to purchase the friend tickets before midnight on the Tuesday before the match. You'll receive an email about this if the GAA are giving you the option and purchasing these tickets is also done through the SeasonTickets.ie website. The Bring A Friend option disappears for the later championship rounds and the final.

jeffred wrote: »

Do you know if this option is available for league games in Croke Park ?

Yes, it's available.

TouchingVirus wrote: »

I'd just like to commend the folks in the Season Ticket office for their swift responses to my queries.

I ran into a bit of bother getting my ticket scanned this weekend by arriving after the stiles closed but just before half-time. I was given the runaround by stewards before being let down after the game and told the scanner was off back to Croke Park and the attendance ship had sailed. I've since had my attendance recorded and asked for clarification or an official line on the actual availability of scanners during matches. I'm all for closing the turnstiles after a period of time and all for forcing the ticket holders to ensure their ticket is scanned, but by the same token the facility to have your ticket scanned should be available. If you waltz in late, the turnstiles are closed and don't bother your hole getting it scanned then tough luck - but if somebody seeks out a scanner it should be there, not on the way back to Croker or some office.

The official line is there is no official policy on the availability of scanners but any time up to 20 minutes after throw-in is grand.

but1er wrote: »

Lads if i got drunk last night and lost my wallet

how would i go about a new one and getting into thurles for the match tomorrow??

Think a new one costs a fiver you can go onto the website to order one. You might be goosed for tomorrows game though

The €165 Hill 16 ticket covers all matches in the code you choose and access to all Dublin club football and hurling championship matches in 2014. You will just be a regular paying punter tomorrow unless it's a hurling season ticket.

What's the story with the "Bring a friend" tickets for the weekend? Do I need to just buy 1 ticket under that option or do I purchase 2 for myself and the mate?

statto25 wrote: »

What's the story with the "Bring a friend" tickets for the weekend? Do I need to just buy 1 ticket under that option or do I purchase 2 for myself and the mate?

You purchase 1 ticket for your friend. All ST holders under your account will be moved outside the section (but still in the Cusack) to accommodate the extra people.

copacetic wrote: »

I was in touch with them myself about not being scanned to a Dublin game and having said earlier that I've had the ticket since day 1 and I have always found them very helpful, it's all changed now!

Totally unhelpful this time, basically saying feck off we don't resolve issues if the venue messes up.

Not sure what you are supposed to do if the venue don't know what they are doing but the season ticket office then say it's not their problem.

Won't matter to us as we have always hit 90% plus attendance, but not a good sign.

Consistently outside of croke park there are problems with scanning, big queue etc. How they can just stick their head in the sand and say that isn't their problem is beyond me.

Which match was it you're having issues with? I got sorted out with my attendance issue handy enough.

copacetic wrote: »

I was in touch with them myself about not being scanned to a Dublin game and having said earlier that I've had the ticket since day 1 and I have always found them very helpful, it's all changed now!

Totally unhelpful this time, basically saying feck off we don't resolve issues if the venue messes up.

Not sure what you are supposed to do if the venue don't know what they are doing but the season ticket office then say it's not their problem.

Won't matter to us as we have always hit 90% plus attendance, but not a good sign.

Consistently outside of croke park there are problems with scanning, big queue etc. How they can just stick their head in the sand and say that isn't their problem is beyond me.

It is notable that, as a result of a system failure last year, all Dublin GAA Football season ticket holders were credited with attending a league game down in Kerry regardless of whether they attended or not (most didn't but were credited with attendance anyway - in many cases it will have been the reason they secured an AI ticket last September). A case of one rule for one county and another for the rest it would seem.

Of course, Mayo GAA have little interest in having their systems correctly in place for GAA ticket holders as they want you to shell out for the Cairde Maigheo ticket. I know of a case a few years ago where a GAA ticket holder was told by a steward in Castlebar that the ticket didn't cover Mayo home games and he would have to pay in despite holding a GAA season ticket.

TouchingVirus wrote: »

I wouldn't jump to conclusions on this, that was last year. The scanners were not working at the hurling match against Tipperary in Semple last weekend and they printed out the names and card numbers of all season ticket holders and manually marked them as attended. It led to long queues and also a dedicated stile for each county but I can guarantee you that they did it because the GAA weren't just going to mark every ST holder as attended this year.

Just to let everyone know what is happening in Mayo at the moment. First of all 3 weeks ago was it, the Kerry match in Castlebar, numerous season ticket holders were not marked as attended. Last week after the Cork match the same thing happened only this time people were aware of it. Croke park refused to correct THEIR mistake at the Kerry match and said it was gone past the 10 day widow to let them know as per their T&C's ( which by the way they snook in without telling existing season ticket holders about the change, that's another matter)

Numerous people were again not credited for attending the Cork match because of their mistakes again. When people contacted Croke Park numerous times, (within the 10 day window, which finish's tomorrow Wednesday 26th March at 2.30pm) some people's attendance were manually updated. They are now telling everyone else that they will not update anyone else because of their mistake.

What happened at the stiles?
Season ticket holders presented their tickets as usual, scanned, scanner beeped and they went through. 1 case, family of 5, 2 adults 3 Juveniles. 2 adults and 2 juveniles were recorded, 1 juvenile was not, same scanner so I would assume that the card was not scanned properly.

2nd case, Lady went in ( at 12.30 for hurling match) so no pressure on stewards, card scanned Beeps turns Green & Go. Her attendance is not updated and they refuse to do so, where are her attendance records gone?

T&C's this year say that it is up to the card holder to ensure that it is scanned correctly, beeps, turns Green & Go. If it Beeps, turns Red & Stop you are not to be admitted and they have to check a printed list of season ticket holders that they have at every match and mark you name off.

2 questions, why were people allowed through if the scanner said stop? ( not checked) What happened the records of people that were scanned Beep turn Green & Go?

Also read the e-mail they sent out for the bring a friend yesterday;

PLEASE NOTE THAT ATTENDANCES WILL NOT BE MANUALLY UPDATED FOR ANY PREVIOUS OR FUTURE FIXTURE AS THERE ARE PROCEDURES IN PLACE AT EACH VENUE TO ENSURE THAT ATTENDANCE IS RECORDED ON MATCH DAY.

What happens if this happened at every match you went to? What are you to do? As they say its up to us to ensure our attendance is recorded correctly. Make sure the scanner turns Green & Go, take a photo of it, ask for your name to be marked off of the printed sheet that they have?

Links to T&C's 2013 & 2014; Season stiles 39/44

https://www.gaa.ie/content/files/GAASeasonTicket2013TermsConditions.pdf

http://www.gaa.ie/content/files/GAASeasonTicket2014_Terms&Conditions_1_1.pdf

Godge wrote: »

Quite a few changes to the terms and conditions. Did you see number 53 which is new?

"Due to the significantly increased demand for the All Ireland Finals, the seats
allocated to qualifying Season Ticket holders for the finals will not be located in the same section as seats allocated for prior championship games at Croke
Park."

Nally stand then I suppose? Didn't see that!

TouchingVirus wrote: »

Maybe what might be better is a co-ordinated response to the season ticket office to air the several issues with the scheme? A few lone voices will surely not ruffle too many feathers but if you get a good crowd of people and put forward some comprehensive arguments we might have more luck?

There was, and very strongly worded too, no responce, completely ignored. That's the madding thing :mad::mad::mad:

Hammer Archer wrote: »

Thanks for that mayo.mick. Wouldn't have copped that otherwise.

I'm seriously beginning to consider not getting the season ticket next year. The benefits of it seem to be reducing year on year while the problems are mounting. For example, now they're letting you buy league tickets in advance for a tenner, further reducing the amount you're saving on league games. Also, the queues at the season ticket stile at some venues are ridiculous (was waiting for nearly 10 minutes in the pouring rain in Clones).
Luckily, my attendance is correct so far, but I'll definitely make a point to check directly after every game from now on.

And what if after every match your attendance was not updated and they refused to do so, which has happened in this case, even though the season ticket holder kept their part of the T&C's 2014,(reporting the issue within the "10 day window") what would you then? V

Very very poor customer service this year from them.