Anyone else still waiting on SUSI Grant?

Whatsernamex33 · 10-09-2012 06:39PM

GarIT wrote: »

I was awarded mine in the last 10 mins and it said submitted an hour ago.

Mine's said submitted for ages now, haven't even got a letter to say which documents are needed. So basically that 'application status' yoke just says whether you've been successful or not?

GarIT · 10-09-2012 07:42PM

Whatsernamex33 wrote: »

Mine's said submitted for ages now, haven't even got a letter to say which documents are needed. So basically that 'application status' yoke just says whether you've been successful or not?

I just checked there mine still says submitted. I worked it out though thats only to do with the online application and not the overall application, when you are going through the online application you can take a break at any time, once you complete the online application that changes to submitted.

GarIT · 10-09-2012 07:50PM

It could be a coincidence but maybe some people should try it, I logged onto my online application and then less than an hour later it was approved.

cono121 · 10-09-2012 09:12PM

I received an email today off SUSI:

Final Course Acceptance Form Notification - Application Number: W121*********

Dear cono121

Your application is at the provisionally awarded stage. To complete your application you will need to submit a Final Course Acceptance Form. Please log onto www.cdvec.ie/student-Supports/grants.aspx and download the Final Course Acceptance Form. Return the completed form to Student Universal Support Ireland (SUSI) PO Box 12210, Ballsbridge, Dublin 4, as soon as possible.

Thank you

SUSI Support Team

So I presume this is the last step!?!? Anyone else at this stage!?

Rose 57 · 10-09-2012 09:34PM

Whatsernamex33 wrote: »

Haven't even got a letter saying which documents are needed, it's been over a month now. :S

Would I be better off just sending off the documents now anyway? I literally know which ones they'll need.

I asked them the same question when they sent out blank forms and I was advised not to so I wouldn't because they will probably be unable to connect them with your application. I know it doesn't do any good but try ringing and asking why you haven't received them. The whole thing is just dreadful and you get through to a call centre and many of them have little understanding of the reality of having to pay upfront for accommodation. They seem to think the Registration Fee is the problem but that is only 72 euro if you are applying for a grant. When I got my letter asking for documents they only asked for some but I sent ALL that I know they need (eg passport photocopy stamped by garda as my daughter was born in the UK) in the hope they will just get the bloody thing done. Good luck.

Dougal McGuire · 10-09-2012 10:37PM

cono121 wrote: »

I received an email today off SUSI:

Final Course Acceptance Form Notification - Application Number: W121*********

Dear cono121

Your application is at the provisionally awarded stage. To complete your application you will need to submit a Final Course Acceptance Form. Please log onto www.cdvec.ie/student-Supports/grants.aspx and download the Final Course Acceptance Form. Return the completed form to Student Universal Support Ireland (SUSI) PO Box 12210, Ballsbridge, Dublin 4, as soon as possible.

Thank you

SUSI Support Team

So I presume this is the last step!?!? Anyone else at this stage!?

yup, I got the same email.
I presume for Part 3, if you go to college in the Republic then you dont have to fill that part out?
http://www.cdvec.ie/getattachment/Student-Supports/Grants/Final-Course-Acceptance-Form.pdf.aspx

theNewGirl · 10-09-2012 11:13PM

Dougal McGuire wrote: »

yup, I got the same email.
I presume for Part 3, if you go to college in the Republic then you dont have to fill that part out?
http://www.cdvec.ie/getattachment/Student-Supports/Grants/Final-Course-Acceptance-Form.pdf.aspx

Yeah I got that too!

I don't know about anyone else but I found part 4 a little confusing...I had to ring them to make sure, I didn't want to mess up on the last part, I was on hold for 15 minutes :eek: I just hope I get word back again soon, I start on Monday but have to register this Thursday at orientation...

bef · 12-09-2012 07:24PM

head_honcho wrote: »

That's great news bef, finally they're on the ball! :eek: good luck!

THANKS, LIKEWISE....

shubj · 12-09-2012 10:21PM

I've still not heard even though I sent documents in August. Am on my own with a kid and have relocated to be in college. This SUSI system is a joke in my opinion.

head_honcho · 13-09-2012 10:36AM

shubj wrote: »

I've still not heard even though I sent documents in August. Am on my own with a kid and have relocated to be in college. This SUSI system is a joke in my opinion.

Agreed, it was much simpler when my local county council handled my grant. I submitted mine online on 26th June and documents at end of July and no word.

shubj · 13-09-2012 06:23PM

I rang them today and he said my documents have still not been marked as scanned in, was I sure I sent them. Yes by registered post actually! How are the help desk meant to advise us when 'for security reasons' they don't know anything.

GarIT · 13-09-2012 06:34PM

shubj wrote: »

I rang them today and he said my documents have still not been marked as scanned in, was I sure I sent them. Yes by registered post actually! How are the help desk meant to advise us when 'for security reasons' they don't know anything.

They are slow to open new letters when they are working on other ones. It took them three weeks after I sent mine before they had it, I asked what was wrong when they said they hadn't recieved them for so long and the person on the phone seem to say it was what normally happens.

Maggie 2 · 13-09-2012 06:38PM

mrs.matt.bomer wrote: »

Am panicing as if i dont register will lose BTEA. Going to college on monday and see what can be done and the mature student officer in my college was not helpful either. Emailed the student union to see if there was anyone specific to deal with and heard nothing from them!:mad:

Speak to the BTEA person in your local labour exchange. They are very good, really and know that there's a backlog. Don't be intimidated. Good Luck.

marvin_spazz · 13-09-2012 06:48PM

i rang them earlier to see the craic as hadnt even got the letter looking for the documents. told my application was cancelled today and i would get letter in post saying why. wtf :eek: guy on phone didnt know the reason but said the letter will say what you have to do. im on btea so couldnt see why they would take such drastic measures anyways i got off phone and went to have a look at my application and noticed i made an idiotic mistake where in the box marked cao number i entered the course number. clap clap for me.

so i ring back and get another guy who i tell the sceal to hoping he can just enter the f@cking cao number and we are back on track. no no he cannot do that doesnt have the power or he cannot put me on to anybody that does.my best bet he told me as the letter has not been sent yet is to send an email to support and explain and hopefully ''someone'' will reopen the application.

now i know i made a mistake here but couldnt person have just rang me and asked for cao number? sending out a letter and me then sending in new application seems pointless so hopefully someone in support if they do in fact looks at emails clicks a few buttons instead of a waste of good paper and postage. im not too hopeful they can even manage this and i will be back of the line. FML. probably pester them again soon. its a load of bollocks:mad:

13-09-2012 11:31PM

This system is just another way for civil servants to be unanswerable for their sheer ineptitude and incompetence.

In a way i do feel sorry for the people answering the phones as they are taking the brunt of frustration when there is wasters in the background who obviously have been doing very little and yet are accountable for nothing. Someone elses birth cert arrived back with my originals. Thats how reckless these people are. In an age where fraud is a constant threat to do something as stupid and yet no one will be held accountable for it.

13-09-2012 11:35PM

marvin_spazz wrote: »

i rang them earlier to see the craic as hadnt even got the letter looking for the documents. told my application was cancelled today and i would get letter in post saying why. wtf :eek: guy on phone didnt know the reason but said the letter will say what you have to do. im on btea so couldnt see why they would take such drastic measures anyways i got off phone and went to have a look at my application and noticed i made an idiotic mistake where in the box marked cao number i entered the course number. clap clap for me.

so i ring back and get another guy who i tell the sceal to hoping he can just enter the f@cking cao number and we are back on track. no no he cannot do that doesnt have the power or he cannot put me on to anybody that does.my best bet he told me as the letter has not been sent yet is to send an email to support and explain and hopefully ''someone'' will reopen the application.

now i know i made a mistake here but couldnt person have just rang me and asked for cao number? sending out a letter and me then sending in new application seems pointless so hopefully someone in support if they do in fact looks at emails clicks a few buttons instead of a waste of good paper and postage. im not too hopeful they can even manage this and i will be back of the line. FML. probably pester them again soon. its a load of bollocks:mad:

Look dont beat yourself up its a simple mistake to make which with a bit of common sense could have been rectified. Another thing i noticed though is that when you enter data in some of the fields on their system it could be submitted to another field.

For eg i attended 2 colleges and put in the 2 addresses and when i reviewed my application they were mixed up. System is full of bugs

zzdp · 13-09-2012 11:38PM

i received this email 2 days ago!:)

Your application is at the provisionally awarded stage. To complete your application you will need to submit a Final Course Acceptance Form. Please log onto www.cdvec.ie/student-Supports/grants.aspx and download the Final Course Acceptance Form. Return the completed form to Student Universal Support Ireland (SUSI) PO Box 12210, Ballsbridge, Dublin 4, as soon as possible. Thank you
SUSI Support Team

13-09-2012 11:43PM

zzdp wrote: »

i received this email 2 days ago!:)

Your application is at the provisionally awarded stage. To complete your application you will need to submit a Final Course Acceptance Form. Please log onto www.cdvec.ie/student-Supports/grants.aspx and download the Final Course Acceptance Form. Return the completed form to Student Universal Support Ireland (SUSI) PO Box 12210, Ballsbridge, Dublin 4, as soon as possible. Thank you
SUSI Support Team

Good stuff. What date did you apply if you dont mind my asking?

theNewGirl · 14-09-2012 12:31AM

Deleted User wrote: »

Good stuff. What date did you apply if you dont mind my asking?

Em if it helps I got the same email a few days ago too and I applied the same day it came out...but had to resend a few documents, so it might have hindered me a bit.

Oh and I only had this e-mail and they have me a student card. So not too many worries at this stage

14-09-2012 12:47AM

theNewGirl wrote: »

Em if it helps I got the same email a few days ago too and I applied the same day it came out...but had to resend a few documents, so it might have hindered me a bit.

Oh and I only had this e-mail and they have me a student card. So not too many worries at this stage

Ah once you have that email your practically sorted. I dont even have that.

You done well to get it after resending documents. i had misread the proof of address request that they wanted a bank stmt dating back before Oct 2011 and another dated for before April 2012. i read it as 1 stmt that covers the period between the 2 dates. They got onto me and I posted them back almost immediately.

Someone else told me that once i have the earlier letter that i can submit that with a €100 deposit to the college, which i will get back when the grant comes through so thats not so bad either.

GarIT · 14-09-2012 08:19AM

theNewGirl wrote: »

Oh and I only had this e-mail and they have me a student card. So not too many worries at this stage

Which college do you go to? NUIM won't give me my student card until everything is processed.

theNewGirl · 14-09-2012 01:06PM

GarIT wrote: »

Which college do you go to? NUIM won't give me my student card until everything is processed.

NUIM? They gave me mine with the provisionally awarded email, they said I was the first so I think then there may have been a confusion....

theNewGirl · 14-09-2012 01:11PM

Deleted User wrote: »

Ah once you have that email your practically sorted. I dont even have that.

You done well to get it after resending documents. i had misread the proof of address request that they wanted a bank stmt dating back before Oct 2011 and another dated for before April 2012. i read it as 1 stmt that covers the period between the 2 dates. They got onto me and I posted them back almost immediately.

Someone else told me that once i have the earlier letter that i can submit that with a €100 deposit to the college, which i will get back when the grant comes through so thats not so bad either.

The document re-sending thing might not be important, I heard some people say that the first people who sent everything and applied right away weren't necessarily the first to hear back. I think they might be doing it by level of the grant, I think I might be at the special rate level [that's the one my brother has been getting for 3 years now] but I don't really know.

14-09-2012 04:11PM

I rang them again this morning and the woman on the other end said I'm provisionally eligible for the grant and that there just going over everything of mine. I should expect an email/letter in the next few days to proceed further.

Best news I've heard off of them to date.

shubj · 14-09-2012 04:14PM

Can I ask how long ago you sent your documents of to them?

14-09-2012 04:22PM

shubj wrote: »

Can I ask how long ago you sent your documents of to them?

Around the 16th July. When I received the letter from them.

PlainP · 14-09-2012 04:39PM

MakaDonVeli wrote: »

I rang them again this morning and the woman on the other end said I'm provisionally eligible for the grant and that there just going over everything of mine. I should expect an email/letter in the next few days to proceed further.

Best news I've heard off of them to date.

I also was told this over the phone by SUSI last Saturday. A letter arrived in the post yesterday, I thought it was confirmation but alas they were looking for more documents.

I had them (the docs) organised by late morning and sent them off before lunch time.

I'll probably be waiting another month before I hear back.

shubj · 14-09-2012 05:26PM

MakaDonVeli wrote: »

Around the 16th July. When I received the letter from them.

Ah you are about a month ahead of me in the pile of post then!

shubj · 14-09-2012 05:48PM

On the grant website in the box saying 'Progress Completed' mine says 100% and it has done for ages. Does everybody else's say the same? The Status bit says 'Submitted' and the Application Status is blank.

GarIT · 14-09-2012 05:52PM

shubj wrote: »

On the grant website in the box saying 'Progress Completed' mine says 100% and it has done for ages. Does everybody else's say the same? The Status bit says 'Submitted' and the Application Status is blank.

All that means is that you have filled out the online application.

Anyone else still waiting on SUSI Grant?

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