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Anyone else still waiting on SUSI Grant?

  • 07-09-2012 03:29PM
    #1
    Registered Users, Registered Users 2 Posts: 28


    Hi,
    Im a first year undergrad student at UCD and i was wondering if anyone else was having difficulty with the SUSI Grant?

    Applied really early and sent my evidence (P21's etc..) away in Early August and not a peep out of them!

    Rang and they say they havent even looked at my stuff and it'll be another 5-6 weeks before the bother. (not their exact words but whatever. :P )

    Another friend called and they told her four months?? CRAZY!

    One of my friends hackled them for ages, calling every day until eventually they said gowan..have the grant! (Again, not their exact words :P)

    Just cant believe that this new "improved" system is so terrible?!

    Anyone else having trouble with them..or heard back??


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Comments

  • Registered Users, Registered Users 2 Posts: 16 mrs.matt.bomer


    yeah still waiting to hear from them. I applied in June on the day the applications opened, sent off the supporting documents over a month ago only to get another call looking for more stuff >:0 which i promptly sent off so dont expect to get a final decision for another month or so!


  • Registered Users, Registered Users 2 Posts: 28 MJT


    yeah still waiting to hear from them. I applied in June on the day the applications opened, sent off the supporting documents over a month ago only to get another call looking for more stuff >:0 which i promptly sent off so dont expect to get a final decision for another month or so!

    Same, its a disgrace. because i dont have my grant i cant pay my fees, which means i cant get a student card so i cant do anything. i.e sign up for gym, use library etc..Ive already started college and need to get a place to live but cant because i simply cannot afford it! :(


  • Registered Users, Registered Users 2 Posts: 95 ✭✭kapa


    I'm the same, applied in June on the day it opened, sent off my docs about a month after, got a letter looking for more, sent those off about 2 weeks ago. So I rang them today. The guy at the end of the phone was crap, it seemed to be too much bother to even look at my file to tell me what stage its at. He couldnt tell me how long more it will take, couldnt even say if it would be weeks or months. He said when they had made a decision they would contact me. Its just a joke.


  • Closed Accounts Posts: 843 ✭✭✭Whatsernamex33


    Haven't even got a letter saying which documents are needed, it's been over a month now. :S

    Would I be better off just sending off the documents now anyway? I literally know which ones they'll need. :/


  • Registered Users, Registered Users 2 Posts: 16 mrs.matt.bomer


    Am panicing as if i dont register will lose BTEA. Going to college on monday and see what can be done and the mature student officer in my college was not helpful either. Emailed the student union to see if there was anyone specific to deal with and heard nothing from them!:mad:


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  • Registered Users, Registered Users 2 Posts: 28 MJT


    Haven't even got a letter saying which documents are needed, it's been over a month now. :S

    Would I be better off just sending off the documents now anyway? I literally know which ones they'll need. :/

    If i were you i would ring on monday and ask for a yes or no because that is terrible.
    Since you know which one's you'll need have them ready to go so you can send them ASAP.
    The number is on the SUSI website btw :)


  • Closed Accounts Posts: 843 ✭✭✭Whatsernamex33


    MJT wrote: »
    If i were you i would ring on monday and ask for a yes or no because that is terrible.
    Since you know which one's you'll need have them ready to go so you can send them ASAP.
    The number is on the SUSI website btw :)

    I've had the documents for months now, but yeah I should give them a ring. Just people saying it was hard to actually get through to them. Bit weary though when it comes to paying fees, and I haven't a letter to even show the college I'm waiting approvement for the grant. :L

    Thanks :)


  • Registered Users, Registered Users 2 Posts: 28 MJT


    kapa wrote: »
    I'm the same, applied in June on the day it opened, sent off my docs about a month after, got a letter looking for more, sent those off about 2 weeks ago. So I rang them today. The guy at the end of the phone was crap, it seemed to be too much bother to even look at my file to tell me what stage its at. He couldnt tell me how long more it will take, couldnt even say if it would be weeks or months. He said when they had made a decision they would contact me. Its just a joke.

    its so awful. i heard on the radio that they said everyone should expect delays...wasn't the whole point of a central system that it would be more efficient? So frustrated.


  • Registered Users, Registered Users 2 Posts: 28 MJT


    I've had the documents for months now, but yeah I should give them a ring. Just people saying it was hard to actually get through to them. Bit weary though when it comes to paying fees, and I haven't a letter to even show the college I'm waiting approvement for the grant. :L

    Thanks :)

    oh yeah i see what you mean. well persistence pays off so try calling them on monday and dont take no for an answer is the advice i would give. what college are you in btw? different colleges have different policies on fee paying.


    your welcome :_


  • Registered Users, Registered Users 2 Posts: 28 MJT


    Am panicing as if i dont register will lose BTEA. Going to college on monday and see what can be done and the mature student officer in my college was not helpful either. Emailed the student union to see if there was anyone specific to deal with and heard nothing from them!:mad:

    that's a really tough situation. can you even pay a certain percent of the fees to keep them sweet for a month or so?
    Hope it works out that is awful.


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  • Registered Users, Registered Users 2 Posts: 16 mrs.matt.bomer


    MJT wrote: »
    that's a really tough situation. can you even pay a certain percent of the fees to keep them sweet for a month or so?
    Hope it works out that is awful.
    well they want half the tuition fees which amounts to 2,500 was hoping to avoid going to the bank of mum and dad, but looks will have to do that. Have been unemployed for a year now so have virtually wiped out our savings too:(


  • Registered Users, Registered Users 2 Posts: 28 MJT


    well they want half the tuition fees which amounts to 2,500 was hoping to avoid going to the bank of mum and dad, but looks will have to do that. Have been unemployed for a year now so have virtually wiped out our savings too:(

    Wow...disgrace. Have you called them and told them that? As my friend did maybe you could hackle them considering your situation. worked for him! :)


  • Registered Users, Registered Users 2 Posts: 16 mrs.matt.bomer


    MJT wrote: »
    Wow...disgrace. Have you called them and told them that? As my friend did maybe you could hackle them considering your situation. worked for him! :)

    going to the mature week from Monday so gonna go down there guns blazing!!!if you see smoke coming from the college green area, just know its me:D


  • Registered Users, Registered Users 2 Posts: 28 MJT


    going to the mature week from Monday so gonna go down there guns blazing!!!if you see smoke coming from the college green area, just know its me:D

    haha, we've been warned :D where are you in college?


  • Registered Users, Registered Users 2 Posts: 16 mrs.matt.bomer


    MJT wrote: »
    haha, we've been warned :D where are you in college?

    TCD


  • Closed Accounts Posts: 224 ✭✭head_honcho


    I'm still waiting on word back too, sent off my documents over a month ago, not a peep out of SUSI, was going to ring them but what I've read and heard is that they are reluctant to tell people or they are only 40% through someone's application. It's so frustrating :(


  • Registered Users, Registered Users 2 Posts: 28 MJT


    I'm still waiting on word back too, sent off my documents over a month ago, not a peep out of SUSI, was going to ring them but what I've read and heard is that they are reluctant to tell people or they are only 40% through someone's application. It's so frustrating :(

    seems to be the same story over and over again. IMO they knew right well that 40,000+ people applied for college this year and the majority are entitled to a grant. And it's no secret that the school term starts in Sept/Oct!

    Maybe give it a go ringing them, I think the more pressure people put on them the better, you've got nothing to loose(except your temper :P)

    If you do, let me know how you get on :)


  • Closed Accounts Posts: 224 ✭✭head_honcho


    MJT wrote: »
    seems to be the same story over and over again. IMO they knew right well that 40,000+ people applied for college this year and the majority are entitled to a grant. And it's no secret that the school term starts in Sept/Oct!

    Maybe give it a go ringing them, I think the more pressure people put on them the better, you've got nothing to loose(except your temper :P)

    If you do, let me know how you get on :)

    I don't know how they can be that slow! I will indeed, no doubt if I ring them I will be on here having a rant about it anyway! :p


  • Registered Users, Registered Users 2 Posts: 28 MJT


    I don't know how they can be that slow! I will indeed, no doubt if I ring them I will be on here having a rant about it anyway! :p

    Sure thats what boards.ie is for :D Going to ring them myself in the morning for the hell of it,just want to annoy them as much as they annoy me :cool:


  • Closed Accounts Posts: 224 ✭✭head_honcho


    I realised I haven't credit to call so I decided to send them an email instead, the first one failed, as did the second email, apparently the SUSI email address doesn't want any emails! :p :rolleyes:


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  • Registered Users, Registered Users 2 Posts: 28 MJT


    I realised I haven't credit to call so I decided to send them an email instead, the first one failed, as did the second email, apparently the SUSI email address doesn't want any emails! :p :rolleyes:

    How convenient....... :rolleyes:

    I emailed them a month ago, no reply. I wouldn't waste my time emailing them becasue it's very easy for them to ignore.


  • Closed Accounts Posts: 224 ✭✭head_honcho


    MJT wrote: »
    How convenient....... :rolleyes:

    I emailed them a month ago, no reply. I wouldn't waste my time emailing them becasue it's very easy for them to ignore.

    I should have known! :rolleyes:

    Edit: I rang and got through, my application is still being processed according to the man I spoke to. He said the process takes 2 - 3 weeks (yeah, right, I applied months ago, documents sent over a month ago :rolleyes: ) and I need to call back in a week or so


  • Registered Users, Registered Users 2 Posts: 21 bef


    I'm still waiting on word back too, sent off my documents over a month ago, not a peep out of SUSI, was going to ring them but what I've read and heard is that they are reluctant to tell people or they are only 40% through someone's application. It's so frustrating :(

    AS a parent it's also very frustrating, waiting to hear back,applied as soon as the system opened up all documents submitted and nothing yet! not good enough!


  • Registered Users, Registered Users 2 Posts: 1 herpaderp dederp


    OMG YES! I have had no news from them too... It's awful. If you pay for your fees first will they pay you back or do you have to contact your college's registration office and tell them that your waiting for them turtles to approve your grant? =/


  • Closed Accounts Posts: 224 ✭✭head_honcho


    OMG YES! I have had no news from them too... It's awful. If you pay for your fees first will they pay you back or do you have to contact your college's registration office and tell them that your waiting for them turtles to approve your grant? =/

    exactly what I want to know too! :cool:


  • Registered Users, Registered Users 2 Posts: 21 bef


    bef wrote: »
    AS a parent it's also very frustrating, waiting to hear back,applied as soon as the system opened up all documents submitted and nothing yet! not good enough!

    Just checked e-mail,provisionly awarded pending sending back final acceptance form,now hopefully will hear back for my other daughter a.s.a.p.!


  • Closed Accounts Posts: 224 ✭✭head_honcho


    bef wrote: »
    Just checked e-mail,provisionly awarded pending sending back final acceptance form,now hopefully will hear back for my other daughter a.s.a.p.!

    That's great news bef, finally they're on the ball! :eek: good luck!


  • Registered Users, Registered Users 2 Posts: 8,671 ✭✭✭GarIT


    I did everything as soon as I could, I sent in my documents over a month ago, I've still heard nothing.


  • Closed Accounts Posts: 843 ✭✭✭Whatsernamex33


    Random question; where it says 'application status', is it supposed supposed to say something there?
    Was double checking I applied for it correctly, says submitted so I did.. Just wondering about the 'application status' bit. :/


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  • Registered Users, Registered Users 2 Posts: 8,671 ✭✭✭GarIT


    Random question; where it says 'application status', is it supposed supposed to say something there?
    Was double checking I applied for it correctly, says submitted so I did.. Just wondering about the 'application status' bit. :/

    I was awarded mine in the last 10 mins and it said submitted an hour ago.


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