Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.
Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

GoMo FAQs

1959698100101120

Comments

  • Registered Users, Registered Users 2 Posts: 10,553 ✭✭✭✭CoBo55




  • Registered Users, Registered Users 2 Posts: 6,646 ✭✭✭Micky 32


    So I rescheduled my port for this morning at 10am. At exactly 10am it ported over straight away no messing, I’m roaming at the moment and even roaming worked straight away.



  • Registered Users, Registered Users 2 Posts: 1,501 ✭✭✭eeepaulo


    due to port on friday. i've received my new sim, got a dual sim phone, should i put it in and enter the puk and pin now? on the account online it is showing the new number and that im due to port my proper number on friday



  • Registered Users, Registered Users 2 Posts: 6,646 ✭✭✭Micky 32


    My one complaint about GoMo /Eir is their signal and band management. It’s awful. Firstly the 4G signal threshold is too high. If the 4g signal gets a bit low it drops down to 3G too easily. I saw a lot of 3G on the M4 heading to Longford. On vodafone you’d rarely see 3G on the M4.

    Living in Longford I have noticed it likes to keep switching 4g bands a lot. One moment you could have a 4g speed test of 100mb+ but 5 minutes later I could get a 4G speed test of 1.6 mb. Other than that I still think GoMo is worth the money. Signal coverage overall is quite good. I stream music a lot while driving and I haven’t experienced any gaps in the music.



  • Registered Users, Registered Users 2, Paid Member Posts: 3,470 ✭✭✭Glaceon


    I've seen similar with Vodafone too. I stream radio a lot while I'm out and about and find that it very often kicks me back to 3G and leaves me there until I stop streaming. Doesn't seem to be phone related because I've had the issue with multiple handsets on the same SIM.



  • Advertisement
  • Registered Users, Registered Users 2 Posts: 6,646 ✭✭✭Micky 32


    Yeah most phones do that. If I’m streaming and it drops back to 3g it will remain there for as long as possible. What I’m talking about is when I’m not streaming. Eir seems to drop back to 3g sooner than Vodafone if the 4G signal becomes weaker. Vodafone holds on to the 4G signal longer. Different threshold.



  • Registered Users, Registered Users 2 Posts: 891 ✭✭✭Cork981


    Yeah the threshold is fairly low on Eir for some reason. I generally see a switch to 3G around -108dbm to -111dbm. Vodafone and Three seem to hold on for longer.



  • Registered Users, Registered Users 2 Posts: 6,646 ✭✭✭Micky 32


    I have noticed that masts in big towns seem to hold onto 4G longer if you’re in a low signal area.



  • Moderators, Business & Finance Moderators Posts: 7,329 Mod ✭✭✭✭Sheep Shagger


    Lads, am in Spain and whilst phone says its roaming I can't seem to use data. Have all the settings correct and APN looks correct.

    Worked OK in UK and France a few weeks back, have tweeted them but in the interim any ideas what the problem could be?

    Is affecting both an android and iPhone on GoMo.



  • Registered Users, Registered Users 2, Paid Member Posts: 3,835 ✭✭✭Kat1170


    Try manually selecting different telecom companies. I've found sometimes it will work with one and not another.

    Admittedly that was for voice calls not data, but worth trying.



  • Advertisement
  • Registered Users, Registered Users 2, Paid Member Posts: 1,501 ✭✭✭webpal


    Trying to find if today’s roaming regulations have any impact. Is it still 10gbs roaming or is it unlimited?



  • Moderators, Business & Finance Moderators Posts: 7,329 Mod ✭✭✭✭Sheep Shagger


    Thanks have tried that and still no data. Customer care on twitter can't seem to resolve the issue either.

    Annoying as normally it works seamlessly when abroad.



  • Registered Users, Registered Users 2 Posts: 81 ✭✭sinkadinka


    Anyone having issues switching over to GOMO ? My daughter ordered a new sim on 28th which arrived last Friday, we logged onto my account to move her number but there is no option there to move number. We contacted them via webchat and they said there was a delay but it would be resolved. She’s had no phone all weekend, it’s not a major issue but she’s heading away this week so we really need to get her phone back up and running . Any help appreciated !!



  • Registered Users, Registered Users 2 Posts: 27,198 ✭✭✭✭Dempo1


    Is maith an scáthán súil charad.




  • Registered Users, Registered Users 2 Posts: 27,198 ✭✭✭✭Dempo1


    Hi, I'm not aware of any delays, there is an option to move your number in your daughters gomo account, this is for those who did not choose to move number at point of sale.

    If she's under pressure with going away, her number should sill be active on old sim and if prepay she could do a top up but I know not ideal.

    Go ahead and port number, best done weekdays but weekend fine. Just be careful she can recieve verification text, her number still active and if account, account number to hand, if prepay, choose that option.

    I'll link were to find FAQ etc


    Is maith an scáthán súil charad.




  • Registered Users, Registered Users 2 Posts: 16 BearMarketFresh


    Any one have any network service issues the past few days?

    Calls are dropping on me and I'm struggling to hear the other person at times on calls.



  • Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭Gooser14




  • Registered Users, Registered Users 2 Posts: 6,646 ✭✭✭Micky 32


    The only issue I have is the 99% 4G coverage baloney. You need to be fairly close to a mast to maintain 4G while travelling. I was on the N5 today and all I mostly got was 3G. They were 4G masts that I was connected to. Their threshold to fall back to 3G when 4G signal drops to a certain level is too low. For me it’s annoying and disappointing. I wonder if they do this to prevent their 4G masts having to be throttled due to high traffic.

    Post edited by Micky 32 on


  • Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭Gooser14


    Don't forget it's 99% population coverage they claim & not geographical coverage.



  • Registered Users, Registered Users 2 Posts: 6,646 ✭✭✭Micky 32


    I still find it hard to believe it’s even that. Similar phone in the car on Vodafone managed to maintain 4G mostly along the route where they share same mast sites.

    On a plus side, testing against GoMo and now Eir apart from the 5G you are getting the same service and speeds.

    Post edited by Micky 32 on


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 5,150 ✭✭✭opus


    Just to close off this query, all worked fine in Norway along with the UK & NI on the way back. No extra charges. I did notice it takes quite a while for the phone to connect when you arrive into the country but then it's fine after that.



  • Registered Users, Registered Users 2 Posts: 9,845 ✭✭✭py2006


    Howdy

    I forgot I got this at launch and I never switched over. I've been paying the tenner a month ever since! :-o.

    I'm currently on Three paying about €55 a month. I rarely text or call, so it's mainly used over wifi and data usage but nothing heavy.


    How has it been? Is it worth the change over? I currently have unlimited data on three from an old plan.



  • Moderators, Regional Abroad Moderators Posts: 2,629 Mod ✭✭✭✭Nigel Fairservice


    I have been on it since it launched. I couldn't fault it for €10 a month. I used it in other European countries too a few times and it has been perfect.



  • Registered Users, Registered Users 2 Posts: 7,543 ✭✭✭Glebee


    Anyone else think it's only a matter of time before Gomo renege on there €9.99 lifetime offer???



  • Registered Users, Registered Users 2 Posts: 734 ✭✭✭babelfish1990


    I see no evidence of this. Eir continue to offer a €9.99pm SIM-only mobile add-on to new and existing bundled customers, and this includes 5G and all customer-care options, unlike their GoMo offer. This proves they can still make money on €9.99pm mobile. Granted GoMo is pitched as "For Life", whereas, you need to re-contract each year for standard Eir Sim-Only to avail of the €9.99 price. Although there is no age restriction, GoMo is pitched at the youth sector. Over time, most GoMo €9.99 customers are likely to migrate to bundled offers as they 'grow up' and need fibre/TV or 5G. Some will also migrate to work SIMs at some stage in their career, and if they drop GoMo at any stage, they will lose the €9.99 offer.



  • Registered Users, Registered Users 2 Posts: 6,646 ✭✭✭Micky 32


    The Eir network has come a long way in the last couple of years. I was on Vodafone. Would you agree? They seem to be putting a lot of new masts up. My local 5G mast gives approx 850mb download.



  • Registered Users, Registered Users 2 Posts: 1,248 ✭✭✭GIMP


    Found the opposite, had gomo for a week, indoor coverage where i needed it was woeful and they had a 2 day outage the same week, went back to Vodafone swiftly, no issues since.



  • Registered Users, Registered Users 2, Paid Member Posts: 3,470 ✭✭✭Glaceon


    With so many companies adopting this CPI+3% crap I definitely hope not.



  • Registered Users, Registered Users 2 Posts: 6,646 ✭✭✭Micky 32


    I suppose it might depend where you are. I find signal might be better for one carrier than the other in different locations. Much of a muchness. I’m with them a few weeks and i have found Eir quite good so far. My only gripe is that it likes to drop back to 3G too easily when 4G signal drops a bit while driving but still streams music ok.

    My gripe with Vodafone is that they need to upgrade their network. It’s getting quite archaic. Some large towns still only have old 3G masts where the others have 5G. However i see that they are promising an upgrade this year. If they fulfill their promise i could go back to them.



  • Advertisement
  • Registered Users, Registered Users 2 Posts: 342 ✭✭MenloPete


    I can't login to MyGoMo this evening. The site redirects to shop.mygomo.ie and just sits there with a spinning circle...

    Anyone else have this?



Advertisement
Advertisement