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Aerlingus AerClub/Avios

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    #3212
    SB Morer
    Registered Users Posts: 112 ✭✭SB Morer


    podgeandrodge wrote: »
    what about using Avios for upgrades? i.e. upgrading an Aer Lingus economy flight to business - can this be done through BA? Thanks.

    No, I can’t see how that would be done via BA. You’d have to do that directly with Aer Lingus I’m afraid.


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    #3213
    Ned01
    Registered Users Posts: 41 ✭Ned01


    SB Morer wrote: »
    Yes it’s that simple. Move the points to BA Executive Club. Then phone BA to book your flights. Article below sets it out

    https://www.headforpoints.com/2019/03/31/how-to-redeem-avios-on-aer-lingus/

    I tried this recently on a flight for 6 from DUB to BOD. It was more expensive to book through BA over the phone by about €150. I booked it on Avios.com which was cheaper.


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    #3214
    Board Walker
    Registered Users Posts: 770 ✭✭✭Board Walker


    Can you sync your BA and EI Avios? I have 40k with EI and 15k with BA and its my EI number that shows up on avios web site and the EI points


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    #3215
    Van.Bosch
    Registered Users Posts: 2,850 ✭✭✭Van.Bosch


    Board Walker wrote: »
    Can you sync your BA and EI Avios? I have 40k with EI and 15k with BA and its my EI number that shows up on avios web site and the EI points

    Yes - there is a combine my Avios function.


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    #3216
    QueenRizla
    Registered Users Posts: 222 ✭✭QueenRizla


    Anyone have a good way to contact Avios about a booking? I booked online and been double charged. The website was glitchy and I ended up with two charges on my credit card. However I cannot get through to Avios, there chat isn't working, no response on Twitter and on phone line for 30 minutes in some sort of queue I guess. I dialled the UK number.


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    #3217
    ironclaw
    Registered Users Posts: 8,004 ✭✭✭ironclaw


    QueenRizla wrote: »
    Anyone have a good way to contact Avios about a booking? I booked online and been double charged. The website was glitchy and I ended up with two charges on my credit card. However I cannot get through to Avios, there chat isn't working, no response on Twitter and on phone line for 30 minutes in some sort of queue I guess. I dialled the UK number.

    Contact your credit card company and dispute the second charge. They'll pretty quickly get in touch.


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    #3218
    carlop
    Registered Users Posts: 1,611 ✭✭✭carlop


    Has anyone here had an issue booking flights under different email addresses? I travel quite a lot for work which would all be booked through my work email, but my Avios account is connected to my personal email.

    I use the same frequent flyer number regardless if its business or personal, but I seem to only get points for personal trips. Has anyone experienced something similar in having both personal and work travel reflected in their account?

    Thanks! (just off an 18 hour trip now so apologies if the above makes no sense!)


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    #3219
    Van.Bosch
    Registered Users Posts: 2,850 ✭✭✭Van.Bosch


    carlop wrote: »
    Has anyone here had an issue booking flights under different email addresses? I travel quite a lot for work which would all be booked through my work email, but my Avios account is connected to my personal email.

    I use the same frequent flyer number regardless if its business or personal, but I seem to only get points for personal trips. Has anyone experienced something similar in having both personal and work travel reflected in their account?

    Thanks! (just off an 18 hour trip now so apologies if the above makes no sense!)

    I use both too and have no issues - assume when you book with work you provide your AerClub number and it appears on your ticket/boarding pass?


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    #3220
    deconduo
    Moderators, Computer Games Moderators Posts: 4,281 Mod ✭✭✭✭deconduo


    carlop wrote: »
    Has anyone here had an issue booking flights under different email addresses? I travel quite a lot for work which would all be booked through my work email, but my Avios account is connected to my personal email.

    I use the same frequent flyer number regardless if its business or personal, but I seem to only get points for personal trips. Has anyone experienced something similar in having both personal and work travel reflected in their account?

    Thanks! (just off an 18 hour trip now so apologies if the above makes no sense!)

    Once I have a booking number I go to the 'Manage Trip' page and just update the flight to use my personal email instead of work email. That seems to work for tracking everything correctly.


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    #3221
    goingnowhere
    Registered Users Posts: 4,137 ✭✭✭goingnowhere


    deconduo wrote: »
    Once I have a booking number I go to the 'Manage Trip' page and just update the flight to use my personal email instead of work email. That seems to work for tracking everything correctly.

    That the way to do it.

    The website tracks via first named contact email address, so reservations with other airlines with segments on EI will also appear in your account if the email address matches.


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    #3222
    Diego Tristan
    Registered Users Posts: 118 ✭✭Diego Tristan


    goingnowhere wrote: »
    That the way to do it.

    The website tracks via first named contact email address, so reservations with other airlines with segments on EI will also appear in your account if the email address matches.

    That's if you want the booking to appear in your past trips/upcoming trips.

    Nothing to do with AerClub points, which are credited based on the AerClub number and name matching. Email not relevant.


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    #3223
    Rowley Birkin QC
    Registered Users Posts: 6,219 ✭✭✭Rowley Birkin QC


    I have AerClub Platinum status but flying with Ryanair on Saturday morning. Can I still use Fastpass + Lounge?

    Seems like it might be one of those "depends who's working things"


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    #3224
    AndyBoBandy
    Moderators, Social & Fun Moderators Posts: 14,916 Mod ✭✭✭✭AndyBoBandy


    Rowley Birkin QC wrote: »
    I have AerClub Platinum status but flying with Ryanair on Saturday morning. Can I still use Fastpass + Lounge?

    Seems like it might be one of those "depends who's working things"

    No. Fast Pass & Lounge will want to see your Boarding Card, and if it's not Aer Lingus, its no go.


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    #3225
    ironclaw
    Registered Users Posts: 8,004 ✭✭✭ironclaw


    AndyBoBandy wrote: »
    No. Fast Pass & Lounge will want to see your Boarding Card, and if it's not Aer Lingus, its no go.

    This is correct but it's worth asking. If the lounge isn't busy and you are prepared e.g. Can show your card and prove your status, they may let you in. The worst you'll get is a No and you say thank you. Lufthansa have let me into their lounges when I wasn't flying with them or at a home base.


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    #3226
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Hi folks,

    Sorry if it's a silly question but I've just moved up to the silver tier. I'm travelling tomorrow and want to use the fast track, do I need to do anything in advance or do I just turn up at fast track with my boarding card?

    TIA


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    #3227
    AndyBoBandy
    Moderators, Social & Fun Moderators Posts: 14,916 Mod ✭✭✭✭AndyBoBandy


    Deleted User wrote: »
    Hi folks,

    Sorry if it's a silly question but I've just moved up to the silver tier. I'm travelling tomorrow and want to use the fast track, do I need to do anything in advance or do I just turn up at fast track with my boarding card?

    TIA

    If you don't have your physical Silver Card, use the App (providing it shows you as Silver).

    Your boarding card should identify you as a Silver member, but they usually still want to see something (card or app).


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    #3228
    cson
    Registered Users Posts: 14,406 ✭✭✭✭cson


    Kind of crazy that they need a physical card, the data should be in the system to identify you as an Elite without any faffing about with plastic cards or apps.


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    #3229
    goingnowhere
    Registered Users Posts: 4,137 ✭✭✭goingnowhere


    The boarding card barcode does NOT encode FF status

    The app should be sufficent


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    #3230
    ironclaw
    Registered Users Posts: 8,004 ✭✭✭ironclaw


    goingnowhere wrote: »
    The boarding card barcode does NOT encode FF status

    The app should be sufficent

    Any boarding card I've ever has had my status on it e.g. LH S* etc. Does Dublin use a different system or something?


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    #3231
    goingnowhere
    Registered Users Posts: 4,137 ✭✭✭goingnowhere


    Boarding card has status printed on it, we at least if you are traveling from IE/UK/US/CA

    The barcode does NOT encode the FF number or status on EI's DCS systems


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    #3232
    Rowley Birkin QC
    Registered Users Posts: 6,219 ✭✭✭Rowley Birkin QC


    ironclaw wrote: »
    This is correct but it's worth asking. If the lounge isn't busy and you are prepared e.g. Can show your card and prove your status, they may let you in. The worst you'll get is a No and you say thank you. Lufthansa have let me into their lounges when I wasn't flying with them or at a home base.

    FYI; No issues with FastTrack for me +1 but the lounge wasn't possible. The lady on the desk mentioned that they "can't put it through the system anymore".

    FastTrack, for me, is the main benefit of the whole scheme anyway so happy with that.


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    #3233
    Clon63
    Registered Users Posts: 337 ✭✭Clon63


    Just a query for the experts here.

    Have booked a trip to Vegas and am wondering what people think is the best way to credit the avios points. I only have a few thousand with EI and 37k with BA where I am Bronze Level. I know i can transfer between the two so its really about maximising the points.

    The flight is EI business class between DUB and LAX and then teansfers on the same ticket between LAX and Vegas with United out and Alaska back.


    So with EI I would get 250 tierpoints and about 6500 aviosbased on 3 times fare.

    Using BA Exec Club I reckon thedistance is about 10400 miles to LA return so would end up getting about 15600 avios as it is 150% bonus on the business class.

    So I am wondering

    'Do I get the 25% extra bonus from Exec CLub for being a bronze tieror does this not apply as it is not a BA operated flight?

    Big one and I assume its not possible but could I get the tierpoints credited to my Aerclub account and avios to BA or is it all one or the other?

    Lastly assume I go with the BA miles option for the DUB LAX Flughts could I still get the points from the short connecting flights credited to my Aerclub account?

    Sorry for the questions but have little understanding if how these work in practice


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    #3234
    steve-o
    Registered Users Posts: 903 ✭✭✭steve-o


    Clon63 wrote: »
    Just a query for the experts here.

    Have booked a trip to Vegas and am wondering what people think is the best way to credit the avios points. I only have a few thousand with EI and 37k with BA where I am Bronze Level. I know i can transfer between the two so its really about maximising the points.

    The flight is EI business class between DUB and LAX and then teansfers on the same ticket between LAX and Vegas with United out and Alaska back.


    So with EI I would get 250 tierpoints and about 6500 aviosbased on 3 times fare.

    Using BA Exec Club I reckon thedistance is about 10400 miles to LA return so would end up getting about 15600 avios as it is 150% bonus on the business class.

    So I am wondering

    'Do I get the 25% extra bonus from Exec CLub for being a bronze tieror does this not apply as it is not a BA operated flight?

    Big one and I assume its not possible but could I get the tierpoints credited to my Aerclub account and avios to BA or is it all one or the other?

    Lastly assume I go with the BA miles option for the DUB LAX Flughts could I still get the points from the short connecting flights credited to my Aerclub account?

    Sorry for the questions but have little understanding if how these work in practice
    You won't get tier points or a bronze bonus with BA. And make sure to check your booking class - only J D and C earn. The cheapest business fares are often in P booking class and earn nothing at all with BA.


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    #3235
    goingnowhere
    Registered Users Posts: 4,137 ✭✭✭goingnowhere


    You would get 250 tier credits for that itinerary and would earn avios on the UA leg and possible the Alaska leg also, might be enough to get Silver with EI

    BA is very picky about booking classes so watch out.


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    #3236
    SeeMoreBut
    Registered Users Posts: 797 ✭✭✭SeeMoreBut


    How do you earn the 15 points on saver?

    The wife has flown multiple times over last 6 months and saver out and plus (for the stand by option) back via heathrow and only books 3/4 weeks in advance and always gets 7.5 over. Wouldn't have thought she'd get it everytime or the cynic in me saying you can never get the 15


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    #3237
    Board Walker
    Registered Users Posts: 770 ✭✭✭Board Walker


    SeeMoreBut wrote: »
    How do you earn the 15 points on saver?

    The wife has flown multiple times over last 6 months and saver out and plus (for the stand by option) back via heathrow and only books 3/4 weeks in advance and always gets 7.5 over. Wouldn't have thought she'd get it everytime or the cynic in me saying you can never get the 15

    I often get 15 points on saver for Amsterdam/Heathrow from cork. Saver cost me 200 over and 40 back to Heathrow lately and i got 15/7.5


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    #3238
    deconduo
    Moderators, Computer Games Moderators Posts: 4,281 Mod ✭✭✭✭deconduo


    Usually I see the 15 points if the flight is roughly over €100, and 7.5 if it's less.


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    #3239
    Rowley Birkin QC
    Registered Users Posts: 6,219 ✭✭✭Rowley Birkin QC


    Anyone able to log into the Avios estore?

    This is the URL I'm trying to get in via but no good: https://estore.aerlingus.com/login


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    #3240
    VG31
    Registered Users Posts: 3,395 ✭✭✭VG31


    Rowley Birkin QC wrote: »
    Anyone able to log into the Avios estore?

    This is the URL I'm trying to get in via but no good: https://estore.aerlingus.com/login

    It's working fine for me.


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    #3241
    Clon63
    Registered Users Posts: 337 ✭✭Clon63


    steve-o wrote: »
    You won't get tier points or a bronze bonus with BA. And make sure to check your booking class - only J D and C earn. The cheapest business fares are often in P booking class and earn nothing at all with BA.

    Thanks to yourself and going nowhere for the useful responses I knew all this was comples but it just sounds even more complex than I thought😀

    To make things even more confusing I have a D class fare going out and P coming back.


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