Cancel 3 contract for everyone!

Cloudio9

dinneenp wrote: »

wow! just heard on Today FM now that if you're in contract and got a phone as part of the deal you can cancel and keep the phone!

ehhhh that's been said all through this thread.

Mike656

So if I'm on a sim only plan of €25 a month for 300 units and 5gb of 4G data, will this affect me? Vodafone doesn't seem to be any cheaper.. Sorry if this has been answered already but I find this stuff a bit confusing..

Soccarboy11

Yep got the text for pre-pay. Hmph, no better offers out there sadly ;/

carneal

hi ,,im bill pay on Three Open Basic Extra Data24M @32.52 a month ,,i also have add on data on international minutes,,my bill is average 72 euro a month which is quite high for what i use.i asked three would my plan increase and and his reply was theres no change to my terms and conditions and if there was i would be notified by letter,when i asked him will there be a price increase on my account his reply was "as of now i cant comment as there is no update yet" and i will be notified if there is.. so does anyone know will i be fleeced even more ,,i only started this contract in september,,felt i was been fobbed off ,,

ColmEm

dinneenp wrote: »

wow! just heard on Today FM now that if you're in contract and got a phone as part of the deal you can cancel and keep the phone!

As much as they would have expected to lose some customers over this, I'm sure it being mentioned on National Radio must have been one of their worst case scenarios.

chicorytip

BlinkingLights wrote:

What's driving me off 3 is mostly the congestion. Their 4G is often slow and their 3G is often just unusable.. You get the occasional very fast connection on 3 but it's so inconsistent I have just given up.

Is it any more reliable on the other networks? With Meteor, certainly not - in my experience. The telecommunications infrastructure is just not sufficiently developed to provide a better level of service.

368100

chicorytip wrote: »

Is it any more reliable on the other networks? With Meteor, certainly not - in my experience. The telecommunications infrastructure is just not sufficiently developed to provide a better level of service.

In Fairness to Vodafone I never had an issue with the quality of their network re congestion or coverage, but then you pay a lot more for it/get less allowances.

I noticed a big change when I moved to 3......4G with full coverage shown and can be totally congested.

Father Hernandez

This is amazing, thanks OP. Rang up half an hour ago and was told I could leave and with my iPhone, only signed up to a 24month contract in August.

Will probably look to get a bill pay elsewhere and get a new phone. And unlock the old one!

Or sign up to a new bill pay deal with 3?

1 up for the consumer!

AprilMayJune

My husband just renewed his contract yesterday at lunch time and no mention of the price hike. They had a big sign outside saying iphone 6s €179 for €40.33 a month.

I on the other hand got an iphone 7 in January on the €55 contract. Does that mean I can cancel change to prepay and not have to pay any fees or extra for the phone?? Seems crazy.

VeVeX

ColmEm wrote: »

As much as they would have expected to lose some customers over this, I'm sure it being mentioned on National Radio must have been one of their worst case scenarios.

I agree. This is looking more and more like a monumental balls up.

Weepsie

Weepsie wrote: »

Why was anyone ever on bill pay when the 20 payg option had been there for so long?

It's simple. When I factored in the cost of my phone (which I would have bought outright), it cost me €24/month for unlimited everything on contract.

Paudee

Fuckers just answered and dropped the call.

Cloudio9

ColmEm wrote: »

As much as they would have expected to lose some customers over this, I'm sure it being mentioned on National Radio must have been one of their worst case scenarios.

Adrian Weckler the journalist speaking on Today fm has a bee in his bonnet over the whole roaming thing so is happy to throw a few digs at Three.

Cloudio9

AprilMayJune wrote: »

My husband just renewed his contract yesterday at lunch time and no mention of the price hike. They had a big sign outside saying iphone 6s €179 for €40.33 a month.

I on the other hand got an iphone 7 in January on the €40.33 contract. Does that mean I can cancel change to prepay and not have to pay any fees or extra for the phone?? Seems crazy.

You can cancel, your husband can't.

When I was looking at plans yesterday the small print said the price would rise from April so it's not a change of contract for him.

SweetCaliber

Need some clarification,

Did people give 30 days notice? I say this because a relative of mine rang up and cancelled, final bill will be sent in a few days.

However I was told I have to wait 30 days for the final bill. I don't mind this it's just that I want to port my number out soon and don't want to wait 30 days.

joeKel73

Paudee wrote: »

Fuckers just answered and dropped the call.

I eventually got through. Agreed to cancel and revert to pre-pay (refused sim-only bill). They said we'll just put that 30 day notice on your account..... then they dropped the call.

robyntmorton

I was told it's 30 days notice. If given today it's to April 1.

Mr.Crinklewood

BigCon wrote: »

As far as I can make out, all of 3's bill pay plans are increasing in price from next month.
This means you can leave your contract if affected, without penalty.
You can check if your plan is increasing here:
http://www.three.ie/customer-agreement/phone/
I'm just off the phone to 1800 818 021 and cancelled my contract (they're a bit pushy but you just have to stick to your guns that you don't agree to the price hike).

Wondering if you've been experiencing any "dropped calls " since your post?

Alf Stewart.

I had been locked into a contract until Oct 17 on the €55 a month plan, but tbh, the reception got so sporadic with them, i took out a new business contract with vodafone in July last year.

I have been using the number i had with 3 (and O2 before that) for my business mobile since 04, so all of.my customers would have it stored on their phones.

I had all my 3 voice calls diverted to the vodafone SIM, so basically all my 3 contract was being used for was to divert calls from it to a new 087 number i had with VF.

They were made aware of my situation (crap coverage) on several occasions, and could see that i was not using the phone but for the divert to vf option, yet i couldn't get out of contract, or drop the monthly tariff (rules are rules and i get that)


Anyway. All's well that ends well, and I'm now free from contract.

One would be forgiven for thinking they are wanting to head down the "SIM only" service route, because i definitely can t see the logic behind their move.

My 3 number has been my own number now for the last 13 years. I'm very keen to keep it, so i assume if i port it to a vf prepay SIM, and still divert all the calls to my new business SIM, VF-VF calls are free, yeah?

keepkeyyellow

6 minutes on the phone, I acted dumb to be honest and just said I wanted to know what my options were but they were v helpful.

What's the story with meteor now?

Etnies

Cancelled today. My contract wasn't up until November 2018. Delighted.

Moved to sim only 30 a month.

Will get he S8 Edge on a new contract when it comes out in Aprilish sell my S7 Edge. #winning

Irish Caveman

I tried cancelling over online chat but they won't allow that, so I have to call that number.

GritBiscuit

Mr.Crinklewood wrote: »

Wondering if you've been experiencing any "dropped calls " since your post?

I called, was cut off mid cancelation - called back and the guy was awesome. Straight thru the process, cancelled original contract, onto sim only as of now.

Easy peasy, no questions asked.

mixed up

I ordered a htc 10 on Bill pay €55 on the 25th of February, it was dispatched on the 27th and I received the phone on Tuesday. Will I be able to cancel? Thanks for any help

GritBiscuit

SteM wrote: »

I asked when I was on to them earlier. They just modify it on the system. No need for a new sim.

Same - told I need do nothing but pay €30 less a month...surreal conversation really! Good job OP! :pac:

flesheatingbug

Hi, Can I just confirm something. I'm on a contract with three that doesn't end till April 2018 which had been extended as I also got a phone through them on January 2016. I've been wanting to cancel for a while now as there service has gotten ****e. Will I be able to cancel without having to pay extra for the phone? If so that's great news Oh and do I have to wait to get notified, or can I call anytime?

mrcheez

I take it we Pay-as-you-Goers are not affected in any way?

Soccarboy11

mrcheez wrote: »

I take it we Pay-as-you-Goers are not affected in any way?

Oh yes we are lol.

A 'month'is no longer 30 days but 28 days.

2gb roaming when in Ireland and abroad, replacing three like home.

Still have ALYCED in Ireland

The price of data within the EU is increasing from 24.6c per MB to 1.01 euro per mb (wat..)

Still have free 3 to 3 in Ireland

No more free weekend calls to other networks (......... ((( )

mrcheez

Weird, my top-ups last several months?!

I must be on some old plan... I don't use data on my phone as there's free wifi in the places I use my phone (office / house / rail / bar etc), so maybe that's a factor

Soccarboy11

top up last 30 days, after that your credit starts to be used until you top up again usually