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Viber
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Haven't been able to use Viber now for about 48 hours and really missing it
Tried removing and reinstalling but discovered then that it seems to work on WiFi. Does that mean my carrier (Vodafone bill pay) is blocking it??
Hi,
We've been getting reports from other Irish users on Vodafone that Viber isn't working on 3G.
We would appreciate if you could specify:
1. Do you have a data plan with Vodafone that should generally allow VoIP on their 3G network?
2. Have you tried contacting Vodafone? What are they saying about this?
Lastly, please check this thread where a Vodafone representative can be found. It might be helpful for you to post a message there as well: http://www.boards.ie/vbulletin/showthread.php?p=77789349&utm_source=notification&utm_medium=email&utm_campaign=notify#post777893490 -
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Hi everyone,
Following quite a lot of anticipating users' questions here on Boards.ie, we are now excited to announce that Viber for BlackBerry Beta and Windows Phone 7 have both been released today! These milestone lets BlackBerry and WP7 users connect freely with our 60 million Viber users, and is a major step towards the full versions, which will have our free HD-voice calling. Get it, you’ll like it.
We are here to collect your feedbacks, questions and ideas - feel free to let us know your thoughts at any time
Best regards
the Viber Team.0 -
Hi everyone,
Following quite a lot of anticipating users' questions here on Boards.ie, we are now excited to announce that Viber for BlackBerry Beta and Windows Phone 7 have both been released today! These milestone lets BlackBerry and WP7 users connect freely with our 60 million Viber users, and is a major step towards the full versions, which will have our free HD-voice calling. Get it, you’ll like it.
We are here to collect your feedbacks, questions and ideas - feel free to let us know your thoughts at any time
Best regards
the Viber Team.
Meh0 -
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Hi,
We've been getting reports from other Irish users on Vodafone that Viber isn't working on 3G.
We would appreciate if you could specify:
1. Do you have a data plan with Vodafone that should generally allow VoIP on their 3G network?
2. Have you tried contacting Vodafone? What are they saying about this?
Lastly, please check this thread where a Vodafone representative can be found. It might be helpful for you to post a message there as well: http://www.boards.ie/vbulletin/showthread.php?p=77789349&utm_source=notification&utm_medium=email&utm_campaign=notify#post77789349
To answer your queries:
1) Yes, my Vodafone data plan covers this and Viber had been working perfectly for the last 4 months.
2) I phoned Vodafone this morning and they are saying that they have no way of blocking Viber. I told her that all of my contacts using other service providers have no issues, its just my Vodafone contacts that are having difficulties. She simply said that because it was an app that they provide no support and I should simply uninstall and reinstall it! (I had already tried that to no avail).
Any update from Viber on this issue???
Thanks,
Susan
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To answer your queries:
1) Yes, my Vodafone data plan covers this and Viber had been working perfectly for the last 4 months.
2) I phoned Vodafone this morning and they are saying that they have no way of blocking Viber. I told her that all of my contacts using other service providers have no issues, its just my Vodafone contacts that are having difficulties. She simply said that because it was an app that they provide no support and I should simply uninstall and reinstall it! (I had already tried that to no avail).
Any update from Viber on this issue???
Thanks,
Susan
Oh they can block this if they want. They can block anything. Skype was if still not is blocked on Vodafone broadband, so them blocking Skype, Viber, Facebook Messengers, Whats App seems like something plausible.0 -
@evolutionqy7 -
About Viber for WP7's design - we tried to adapt Viber's GUI to the general feeling of Windows Phone's OS. We might make further improvements in the future
@jossul1179 -
Releasing the beta version with messaging only is only the first step. We are working around the clock to bring the VoIP feature to our fans, and we hope to complete it within the next few to several months. We'll keep you posted with news.
@susancork -
We can tell you that this is certainly not a Viber problem.
Uninstalling and reinstalling Viber, as the Vodafone representative recommended you to do, is not really a solution to such a problem
As I explained above, an almost identical scenario occurred a few months back. Vodafone at first claimed it was nothing wrong, but then realized it was a problem in their configuration and the block was lifted after a few days. Seems like this isn't the case this time. You might want to contact a Vodafone rep. here on Boards.ie or talk to managers. If you're paying for a VoIP data plan, you should demand that you get your money's worth, no? 0 -
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@evolutionqy7 -
About Viber for WP7's design - we tried to adapt Viber's GUI to the general feeling of Windows Phone's OS. We might make further improvements in the future
The UI is fine, its just the colour scheme could be made a bit more cheerful. Have a look at couple of the apps on the marketplace, the most popular ones, not all of them run on black and white or vice versa. Most of the popular ones use Metro Design with their own colour scheme. Im sure ye could come up with some funky purple design
Have a look here http://www.telerik.com/products/windows-phone/getting-started/showcases.aspx?ShowcasesCatID=9711ea75-1ddb-4cd8-a328-a167826c3afd
Most apps you will see here a nice colouring scheme. They all have a nice consistent UI but the change in colours make them look like completely different apps with their own design 0 -
If you have any specific suggestions for Viber's scheme improvements, you are more than welcome to let us know
We invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality
You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature0 -
@susancork -
We can tell you that this is certainly not a Viber problem.
Uninstalling and reinstalling Viber, as the Vodafone representative recommended you to do, is not really a solution to such a problem
As I explained above, an almost identical scenario occurred a few months back. Vodafone at first claimed it was nothing wrong, but then realized it was a problem in their configuration and the block was lifted after a few days. Seems like this isn't the case this time. You might want to contact a Vodafone rep. here on Boards.ie or talk to managers. If you're paying for a VoIP data plan, you should demand that you get your money's worth, no?
Vodafone have just redeemed themselves for me - for today anyway - a very nice person on a technical helpdesk (in Egypt!) resolved it for me - for some reason needed new internet settings to be input. 0 -
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@thebman -
This issue has already come to our attention, and we're looking into it at the moment. Meanwhile, we would appreciate if you could report the details of the problem to our support team at: http://bit.ly/ukGVJ0
This will help us deal with the issue better.
By the way - you can try and run some tests to try and find the source of the problem:
1. Make sure the other side of the conversation is connected to WiFi themselves.
2. Try to make a Viber call right after a reboot of your Note
3. There might be other apps colliding with Viber. Try shutting off all other apps running in the background, then try to make the call.
@CyberGhost -
A big iOS new version is in the works these days (we still don't have exact release dates), and it contains many cool new features. We wouldn't want to ruin the surprise, but you can rest assured that at least some of our users' suggestions are implemented there 0 -
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