Nest Hello Doorbell Install

OU812 · 27-08-2019 11:33pm

Insurance company.

In my experience, they'll use any means to avoid a payout of any sort, these new locks don't fit into their acceptable risk box so they exclude them.

54and56 · 27-08-2019 11:50pm

OU812 wrote: »

Insurance company.

In my experience, they'll use any means to avoid a payout of any sort, these new locks don't fit into their acceptable risk box so they exclude them.

That's what I'm curious about. Have the Insurance company's come straight out and said they won't insure any property with a smart lock as opposed to a traditional "dumb" lock or is some minimum wage CSR in some far away country just giving a standard "Not Covered" reply when asked about something that's not on their hymn sheet?

It I ring up an insurer and say I've got this lock from Google, are you ok with that I can imagine them not knowing what to say so defaulting to "No" whereas if I ring them up and say I'm installing a dead lock made by Yale are you ok with that? I bet they say "Fine" even though in both cases I'm talking about the same lock.

I think this new advert from Aviva UK should give us hope that the pedantic questions over what standard your door lock adheres to (BS 3621 in this case) may soon be a thing of the past!!

OU812 · 28-08-2019 11:06am

54and56 wrote: »

That's what I'm curious about. Have the Insurance company's come straight out and said they won't insure any property with a smart lock as opposed to a traditional "dumb" lock or is some minimum wage CSR in some far away country just giving a standard "Not Covered" reply when asked about something that's not on their hymn sheet?

It I ring up an insurer and say I've got this lock from Google, are you ok with that I can imagine them not knowing what to say so defaulting to "No" whereas if I ring them up and say I'm installing a dead lock made by Yale are you ok with that? I bet they say "Fine" even though in both cases I'm talking about the same lock.

I think this new advert from Aviva UK should give us hope that the pedantic questions over what standard your door lock adheres to (BS 3621 in this case) may soon be a thing of the past!!

The problem with saying you’re fitting a new deadlock from Yale is, if anyone breaks in & It’s discovered you didn’t disclose it was a smart lock, then they’re off the hook for the payout as you deliberately omitted vital information.

I have a friend who got broken into & the intruders disables his (non smart) alarm.

They refused to pay out because as far as they were concerned, he’d not complied with the policy -discount for alarm, set the alarm every time. Even though he’d set it, he couldn’t prove he had.

So now my insurance company don’t know I have an alarm (or dash cams in the car). No discounts of 5%, but they don’t have an option to not pay out.

54and56 · 28-08-2019 11:31am

OU812 wrote: »

The problem with saying you’re fitting a new deadlock from Yale is, if anyone breaks in & It’s discovered you didn’t disclose it was a smart lock, then they’re off the hook for the payout as you deliberately omitted vital information.

I have a friend who got broken into & the intruders disables his (non smart) alarm.

They refused to pay out because as far as they were concerned, he’d not complied with the policy -discount for alarm, set the alarm every time. Even though he’d set it, he couldn’t prove he had.

So now my insurance company don’t know I have an alarm (or dash cams in the car). No discounts of 5%, but they don’t have an option to not pay out.

I'm with you on most of that. I don't bother with an alarm for the exact same reason, the 5% discount isn't worth the risk of not getting paid if the alarm wasn't set and I know it would be left unset a lot!!

The bit I disagree with is that I am obliged to inform the insurance company that the Yale lock is a smart lock. If they ask what sort of lock it is I'll happily give them the make/model etc. I wouldn't mislead them and equally if I have to declare as part of the proposal that my front door has a deadlock which adheres to some sort of standard I'll be upfront and confirm whether or not the Next/Yale lock adheres to same or not. Bit like how with car insurance you have to declare the car is standard/unmodified to how it left the factory.

I'd really like to know if all insurers require as part of the policy proposal process that you declare you have a deadlock which meets XXX standard and if so whether the Nest/Yale lock meets that standard or not.

If there is and it is indeed a lock which adheres to the [URL="Dear Mr Cho, In addition to the message I sent you on Monday I also organised for DHL to deliver a sample Hikari SQ (https://www.lightly.tech/engineering) to you for your review and evaluation. In order to facilitate delivery can you please confirm your phone number, email address and delivery address so we can complete the information required by DHL to make a successful delivery to you? I look forward to hearing from you."]BS 3621 standard[/URL] it seems fairly clear that the Nest/Yale (or any other smart lock I've reviewed) don't in fact meet those standards as one of the standards criteria is that the lock "Cannot be opened on either side unless you have the key".

Another example of tech being way ahead of both legislation, regulations and product standards which can be very slow to catch up.

Zane97 · 10-10-2019 9:57am

Sorry for being a bit off topic but has anybody bought one through the google store uk via parcel motel?

I see they are reduced by £40

nigwerwig · 10-10-2019 10:22am

Robbie G wrote: »

Sorry for being a bit off topic but has anybody bought one through the google store uk via parcel motel?

I see they are reduced by £40

Yes I have got a free mini at the time and it was cheaper

54and56 · 10-10-2019 10:34am

Robbie G wrote: »

Sorry for being a bit off topic but has anybody bought one through the google store uk via parcel motel?

I see they are reduced by £40

Yep, pretty sure that's how I bought mine. Doesn't make any difference to set up etc.

Ush1 · 10-10-2019 8:23pm

That's not a great discount, Littlewoods have them for 225 euro.

Zane97 · 12-10-2019 4:49pm

Ush1 wrote: »

That's not a great discount, Littlewoods have them for 225 euro.

Only seen this now and have it ordered and dispatched.

Zane97 · 12-10-2019 4:51pm

So is everyone happy with theirs so far? Have any of you any problems with it?

I was just wondering it it mounted flat or does it come with any plate to change the angle? my front door is stepped in under an arch.

micks_address · 12-10-2019 6:34pm

I think from memory there is a wedge to change the angle. Mines flat mounted on the front of house .. very happy with it and over a year. Few times I've been able to chat to the postman and have him leave packages hidden so I didn't need to go pickup at the Depot. Handy for kids to.. once or twice daughter was unexpected home early with no one home and was able to tell her hold tight as we on way home etc..also some interesting videos of people just loitering around.. sometimes you'd wonder what people be at.. wouldn't be without it now.. I've even used it while in the US to talk to delivery guy back home in Dublin which I thought was pretty impressive given the physical distance involved.. I find if you pair it with a home hub is great to. We have the hub in a visible spot in the living room so when the doorbell rings we can see who's at the door without going to phone etc

Robbie G wrote: »

So is everyone happy with theirs so far? Have any of you any problems with it?

I was just wondering it it mounted flat or does it come with any plate to change the angle? my front door is stepped in under an arch.

Zane97 · 12-10-2019 7:09pm

micks_address wrote: »

I think from memory there is a wedge to change the angle. Mines flat mounted on the front of house .. very happy with it and over a year. Few times I've been able to chat to the postman and have him leave packages hidden so I didn't need to go pickup at the Depot. Handy for kids to.. once or twice daughter was unexpected home early with no one home and was able to tell her hold tight as we on way home etc..also some interesting videos of people just loitering around.. sometimes you'd wonder what people be at.. wouldn't be without it now.. I've even used it while in the US to talk to delivery guy back home in Dublin which I thought was pretty impressive given the physical distance involved.. I find if you pair it with a home hub is great to. We have the hub in a visible spot in the living room so when the doorbell rings we can see who's at the door without going to phone etc

Thanks very much this is helpful, the home hub is on the shopping list ðŸ‘ðŸ»

15-10-2019 6:58am

micks_address wrote: »

I think from memory there is a wedge to change the angle.

Correct. I used it. Very happy with mine too.
My only concern is theft of the device itself.

OU812 · 16-10-2019 11:20am

You can also buy mounting plates which are useful to hide wires etc in case things don’t line up perfectly. eBay is full of them.

I personally don’t like the form factor of it as it protrudes too much & curves back on itself & I think it gives it a leverage angle to get it off the wall.

The ring was was better designed in that case.

But with the wedge, backed into a corner it looks ok.

KWAG2019 · 18-10-2019 3:32pm

Robbie G wrote: »

So is everyone happy with theirs so far? Have any of you any problems with it?

I was just wondering it it mounted flat or does it come with any plate to change the angle? my front door is stepped in under an arch.

There were a few issues with wifi signal dropping but that might have been distance from router. Once that sorted it is an excellent product. The remote look in and two way communication is very useful.

19-10-2019 8:54am

KWAG2019 wrote: »

There were a few issues with wifi signal dropping but that might have been distance from router. Once that sorted it is an excellent product. The remote look in and two way communication is very useful.

The Nest Hello can work on a voltage from 16V to 24V. If it is supplied from a 24V supply there will be less issues with the signal dropping as the wifi receiver will function better. This is a simple task of using a suitably rated door bell transformer (230/24VAC).

Robbie G wrote: »

So is everyone happy with theirs so far? Have any of you any problems with it?

I am very happy with mine. Picture quality, sound and facial recognition are excellent. No dropping of signal. Looks well.

Only one issue: Adding this device has created some issue with my account. I can no longer have my Nest smoke detectors connected to my account. I have not got around to contacting Nest support yet. Stoner tole me he had the same issue and following a long phone call with support they resolved the it.

I pay €50 per annum to have events over the last 5 days backed up to the cloud. Well worth it IMHO.

Blacktie. · 19-10-2019 9:20am

I've had my Nest Doorbell a while now. I didn't notice it disconnected form the wifi a while back so it needed a reset. Really needs a decent amount of pressure through that tiny hole to unmount it. Had a few paperclips and pins bend trying to sort it out! Eventually got it off with a strong tiny needle!

54and56 · 19-10-2019 11:00am

I had an issue with WiFi dropping initially as the router was a long way from the front door so i got a cheap €20 range extender which solved the problem. I rarely (once every 3-4 months) get a message that the camera is offline but it's always been related to the router being down not the Nest camera itself.

I personally couldn't be happier with it. It's great for security (really puts off sketchy characters once they see it) and super for asking the postman or courier to leave packages at the door if there's no one home which saves a lot of hassle going to collect missed deliveries.

Zane97 · 19-10-2019 2:34pm

Just got it installed there. I’m impressed. I’ve got it working on a chromecast on a upstairs tv. But is there any way of getting in up on the tv without asking a home mini downstairs?

I have no mini’s upstairs at or near that tv.

19-10-2019 4:10pm

Robbie G wrote: »

But is there any way of getting in up on the tv without asking a home mini downstairs?

I have no mini’s upstairs at or near that tv.

You could simply buy another GH mini. I would expect the price for the generation 1 mini to drop significantly as there are advertisements out already for the generation 2 minis. Not so long ago a gen 1 could be purchased for €35. A real bargain.

micks_address · 19-10-2019 5:18pm

Robbie G wrote: »

Just got it installed there. I’m impressed. I’ve got it working on a chromecast on a upstairs tv. But is there any way of getting in up on the tv without asking a home mini downstairs?

I have no mini’s upstairs at or near that tv.

You want it to automatically come on the Chromecast and tv to switch to that automatically when the doorbell is pressed?

The closest I can think of is the home hub. It automatically displays the doorbell stream when doorbell rings

Zane97 · 19-10-2019 7:32pm

micks_address wrote: »

You want it to automatically come on the Chromecast and tv to switch to that automatically when the doorbell is pressed?

The closest I can think of is the home hub. It automatically displays the doorbell stream when doorbell rings

Hi guys. I actually got it to display on the tv without using the mini via the chromecast.

I just use the Home app and say show me the front door and it works.

Zane97 · 19-10-2019 7:36pm

2011 wrote: »

You could simply buy another GH mini. I would expect the price for the generation 1 mini to drop significantly as there are advertisements out already for the generation 2 minis. Not so long ago a gen 1 could be purchased for €35. A real bargain.

I got two of them a year ago at those prices. It was nice to get the Hello at £189 on the Google Store Uk. No problem with Parcel Motel both times. Don’t know how much Brexit will affect Uk purchases from next month tho.

I just bought a 5 day subscription package but I intend to get a proper cctv system in place in the near future.

Really happy with it so far.

54and56 · 20-10-2019 1:58pm

Robbie G wrote: »

Hi guys. I actually got it to display on the tv without using the mini via the chromecast.

I just use the Home app and say show me the front door and it works.

Can you elaborate on how that works for you particularly if your TV input is set to your Satellite/Cable box rather than your Chromecast?

ATM my Google Home announces there is someone at the door (and I receive an alert on my phone via the Nest app) but if I want to see who's at the door or want to interact with them I have to use my phone.

It'd be nice for the TV to "pop" with a view of the front door when the bell is rung but I can't see how to make that happen unless the TV input is on my NVIDIA Shield (which has built in Chromecast) rather than my Satellite box and 90% of the time it's on the Satellite box.

Zane97 · 20-10-2019 2:22pm

54and56 wrote: »

Can you elaborate on how that works for you particularly if your TV input is set to your Satellite/Cable box rather than your Chromecast?

ATM my Google Home announces there is someone at the door (and I receive an alert on my phone via the Nest app) but if I want to see who's at the door or want to interact with them I have to use my phone.

It'd be nice for the TV to "pop" with a view of the front door when the bell is rung but I can't see how to make that happen unless the TV input is on my NVIDIA Shield (which has built in Chromecast) rather than my Satellite box and 90% of the time it's on the Satellite box.

It’s just a very old LG tv with a chromecast plugged into the service port on it. I was surprised that chromecast worked on it two years ago and even more surprised the Nest Hello displays on it.

54and56 · 20-10-2019 2:45pm

Robbie G wrote: »

It’s just a very old LG tv with a chromecast plugged into the service port on it. I was surprised that chromecast worked on it two years ago and even more surprised the Nest Hello displays on it.

So if you have your TV on watching BBC or whatever and you say "Show me the front door" to your Google Home your TV automatically switches input from whatever box is feeding your BBC signal to your Chromecast? You don't have to manually use your remote to change the input source?

Zane97 · 20-10-2019 3:26pm

54and56 wrote: »

So if you have your TV on watching BBC or whatever and you say "Show me the front door" to your Google Home your TV automatically switches input from whatever box is feeding your BBC signal to your Chromecast? You don't have to manually use your remote to change the input source?

Correct but I’m doing that in the Home app via the microphone. It switches automatically to the hdmi port that the Chromecast is plugged into. It will work If I buy another mini upstairs to use for that tv and ask Netflix to put on season 2 or whatever show. That is telling the chromecast why to display.

YouTube it... works a treat

Edit:

Actually you need to manually select HDMI. The newer tv’s can automatically do it. My downstairs tv has the ability of turning on automatically once I turn on a Playstation 4.

dingding · 20-10-2019 4:57pm

Yes, With my TV, I can turn it on and off with a Hi Google command. I can also get it to stream a nest camera i.e. Hi Google, Stream Front Door Camera to Bedroom TV.

The functionality will of course depend on the HDMI signals supported by your TV, the newer the better. I think the TV I can turn and off is over 5 years old.

Zane97 · 21-10-2019 12:35pm

Anyone using it with a hub max? Worth it ?

21-10-2019 4:54pm

Robbie G wrote: »

Anyone using it with a hub max? Worth it ?

I’m doing it with the “normal” GH Hub. It works flawlessly, once someone presses the button on the doorbell the image & sound connect to it immediately. No doubt it will be the same for the max version of the hub.

micks_address · 21-10-2019 6:36pm

2011 wrote: »

I’m doing it with the “normal” GH Hub. It works flawlessly, once someone presses the button on the doorbell the image & sound connect to it immediately. No doubt it will be the same for the max version of the hub.

Same... The max I think if you have space would be better...just a larger screen so you'd see person at door easier

21-10-2019 7:09pm

micks_address wrote: »

Same... The max I think if you have space would be better...just a larger screen so you'd see person at door easier

Definitely better, I would love one. They weren't available when I bought my hub.

Sheep Shagger · 22-10-2019 9:08am

Recently had a nest installed by an electrician as we were getting some other small jobs done on a new house.

It works perfectly except you can hardly hear the door bell itself when you are inside so if you are away from your phone or hub you do not see any alerts.

The existing door bell that was in place before the nest had a decent volume on it. Have tried to increase the volume in the nest app but can't find a way of doing it - does anyone know how to do this?

slayerking · 22-10-2019 10:55am

Sheep Shagger wrote: »

The existing door bell that was in place before the nest had a decent volume on it. Have tried to increase the volume in the nest app but can't find a way of doing it - does anyone know how to do this?

I havent noticed any issues with volume in my case. Do you know what rating your bell transformer is? The only thing I can think of that might be affecting volume could be that the Nest is taking all the juice leaving less for the chime.

You can change the chime duration via the app, but that doesnt change volume, only the amount of seconds between the ding and the dong!

slayerking · 22-10-2019 11:02am

Im actually looking forward to this feature just for the fun of it, hope we get it over here in time.

Google adds seasonal Nest doorbell ringers in time for Halloween

RunDMC · 22-10-2019 11:09am

slayerking wrote: »

Im actually looking forward to this feature just for the fun of it, hope we get it over here in time.

Google adds seasonal Nest doorbell ringers in time for Halloween

Sounds like we won't get Halloween, but we might get winter sounds.

https://support.google.com/googlenest/answer/9231819

R

54and56 · 22-10-2019 12:32pm

I notice a new option in the Settings of the Nest App to "Migrate to a Google Account".

Anyone know what this is about and what the benefits of doing so, if any, are?

Stoner · 22-10-2019 12:59pm

54and56 wrote:

So if you have your TV on watching BBC or whatever and you say "Show me the front door" to your Google Home your TV automatically switches input from whatever box is feeding your BBC signal to your Chromecast? You don't have to manually use your remote to change the input source?

Well two things

Show me the front door only works if you've Google home set up with your rooms set up with the chrome cast in that room and the speaker in that same room. Then it assumes you want it on the screen in the room you are in as that speaker picked it up

Or you have a TV with chromecast and assistant built in

Otherwise you have to name the screen

So

Ok Google show the "front door" on "TV1"

Is needed

nialldinho · 22-10-2019 1:12pm

Hi guys

Sorry if this is covered somewhere in the thread already but I’m having trouble searching it.

I’m interested in getting the Nedt Hello but have no idea if it will fit in with our existing chime and transformer.

Can you tell from these pics what I’d need to do?

Pics attached of chime, transformer and bell.

Thanks!

MagicBusDriver1 · 22-10-2019 2:25pm

nialldinho wrote: »

Hi guys

Sorry if this is covered somewhere in the thread already but I’m having trouble searching it.

I’m interested in getting the Nedt Hello but have no idea if it will fit in with our existing chime and transformer.

Can you tell from these pics what I’d need to do?

Pics attached of chime, transformer and bell.

Thanks!

The transformer should work. 12v for the transformer is sufficient, you may need to rewire the transformer to operate at 12v. I cant make out the writing on the chime.

RunDMC · 22-10-2019 3:14pm

nialldinho wrote: »

Hi guys

Sorry if this is covered somewhere in the thread already but I’m having trouble searching it.

I’m interested in getting the Nedt Hello but have no idea if it will fit in with our existing chime and transformer.

Can you tell from these pics what I’d need to do?

Pics attached of chime, transformer and bell.

Thanks!

I had to replace the transformer with a 24v one to get the Nest Hello to work reliably and maintain a connection. Here's what I got:

https://www.amazon.co.uk/dp/B07J2NWYC4/ref=dp_cerb_1

The chime looks OK. The space where the bell looks a bit tight. The Nest Hello is about twice as wide as the old doorbell button. You should also check how much play you have in the wire behind the bell. I had very little and it was a pain to fit, especially as I was using the wedge to point it at an angle.

R

nialldinho · 22-10-2019 3:16pm

MagicBusDriver1 wrote: »

The transformer should work. 12v for the transformer is sufficient, you may need to rewire the transformer to operate at 12v. I cant make out the writing on the chime.

Thanks a mil.

I think chime says:
8-16V
6V ——
Max 15W
Friedland
TYPE 4
NOM-ANCE

If I needed a higher voltage transformer is it as simple as taking that one out and popping a new one in?

nialldinho · 22-10-2019 3:18pm

RunDMC wrote: »

I had to replace the transformer with a 24v one to get the Nest Hello to work reliably and maintain a connection. Here's what I got:

https://www.amazon.co.uk/dp/B07J2NWYC4/ref=dp_cerb_1

The chime looks OK. The space where the bell looks a bit tight. The Nest Hello is about twice as wide as the old doorbell button. You should also check how much play you have in the wire behind the bell. I had very little and it was a pain to fit, especially as I was using the wedge to point it at an angle.

R

Thanks!

Yeah, I’ve no idea what’s behind the bell as yet. I was going to use the wedge too as the bell is on the wall perpendicular to the front door

22-10-2019 3:55pm

MagicBusDriver1 wrote: »

The transformer should work. 12v for the transformer is sufficient, you may need to rewire the transformer to operate at 12v. I cant make out the writing on the chime.

As above although a 12V transformer will work a 24V transformer is best for reliability.

MagicBusDriver1 · 22-10-2019 5:59pm

2011 wrote: »

As above although a 12V transformer will work a 24V transformer is best for reliability.

The transformer is cheap so might as well replace it if you need to rewire it.

nialldinho · 23-10-2019 7:31am

Is the version that Littlewoods are selling an older model? Seems a lot cheaper than everywhere else at €210...

https://www.littlewoodsireland.ie/nest-hello-video-doorbellnbsp/1600273023.prd?itemAdded=true&_requestid=11301

nigwerwig · 23-10-2019 7:50am

nialldinho wrote: »

Is the version that Littlewoods are selling an older model? Seems a lot cheaper than everywhere else at €210...

https://www.littlewoodsireland.ie/nest-hello-video-doorbellnbsp/1600273023.prd?itemAdded=true&_requestid=11301

There is only one model at the moment so not a bad price

Fingers Mcginty · 25-10-2019 10:16am

Very interested in getting one of these doorbells. When the button is pressed on the outside door ringer does the image come up on the phone straight away and can this be setup on multiple phones for all family members?

micks_address · 25-10-2019 10:21am

Fingers Mcginty wrote: »

Very interested in getting one of these doorbells. When the button is pressed on the outside door ringer does the image come up on the phone straight away and can this be setup on multiple phones for all family members?

it comes up on the nest app - whoever has the app installed and you have added them as family members they will get the notification.. its no instant.. probably takes less than a second to appear..

Fingers Mcginty · 25-10-2019 10:26am

I've the following system installed which i do like but i love the idea of the video cam on the nest ....

Nest Hello Doorbell Install

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