Ring Pro doorbell in Ireland

Gatoh · 12-03-2020 9:06am

Received today email reply from PSA:

...
The definition of CCTV as defined in S.I. No: 144 of 2012 states:
"installer of security equipment (cctv)" means a person who installs, maintains, repairs or services security equipment that consists of electronic or other devices, which through visual images, warns of, monitors or records potential or actual unauthorised entry or misconduct on or in the vicinity of premises where such equipment is situated.

Any contractor who installs, maintains, repairs or services CCTV systems as part of a business, trade or profession must hold a PSA licence. Licensing applies to CCTV systems used solely or partially for security purposes.

On the official Ring website, Ring Doorbell systems are advertised in a way that they can partially be used as home security systems. They appear to be designed so that they can be used solely or partially for security purposes therefore any person who is contracted to install a ring product must hold a valid PSA Installer of Security Equipment (CCTV) Licence.

Regards
...

So DIY or licenced PSA contractor

Well at least that is cleared up now

paulgrogan.eu · 17-03-2020 11:29am

Morning all,

So recently got myself a RING Doorbell PRO and looking to install it while I've got some time at home due to the unfortunate circumstances we find ourselves in.

I've attached 2 images, 1 of my existing chime which is the main topic here for me. It all seems to be wired up with CAT Cable, including the wire that goes to my existing bell button at the front door.

The second image is of the bypass unit and the transformer. Has anyone installed the RING into a setup similar to this and if so, any tips about how to proceed?

Thanks so much in advance.

Paul

17-03-2020 11:53pm

Gatoh wrote: »

So DIY or licenced PSA contractor

Not that simple if you want to comply with the law.

The Ring doorbell generally requires a transformer to be installed / connected / swapped out in the distribution board as a 16V transformer is recommended and many existing bell transformers have a different voltage output. This work falls under the scope of “restricted electrical works” as such legally this work can only be carried out by a REC (Registered Electrical Contractor), see S.I. No. 264 of 2013. Most PSA installers are not RECs.

See link:

https://safeelectric.ie/help-advice/controlled-restricted-electrical-works/

Well at least that is cleared up now

Yup, clear as mud

Most people wouldn't loose too much sleep over it once it is installed by a competent person such as a qualified electrician.

nc6000 · 29-03-2020 2:09pm

paulgrogan.eu wrote: »

Morning all,

So recently got myself a RING Doorbell PRO and looking to install it while I've got some time at home due to the unfortunate circumstances we find ourselves in.

I've attached 2 images, 1 of my existing chime which is the main topic here for me. It all seems to be wired up with CAT Cable, including the wire that goes to my existing bell button at the front door.

The second image is of the bypass unit and the transformer. Has anyone installed the RING into a setup similar to this and if so, any tips about how to proceed?

Thanks so much in advance.

Paul

Hi, did you get this working?

I'm looking to order a Ring Doorbell Pro and hard wire it to replace the existing doorbell and have a similar looking setup to you.

paulgrogan.eu · 30-03-2020 9:29pm

nc6000 wrote: »

Hi, did you get this working?

I'm looking to order a Ring Doorbell Pro and hard wire it to replace the existing doorbell and have a similar looking setup to you.

Hi nc6000.

So yes, I've meant to come back to this a few times with an update. I'm glad to say that I'm fully up and running successfully.

So couple of key points. In my main switch box, I already had a transformer for the old bell, so obviously killed the power at the main switch and was able to do a straight swap for the RING one.

Then in the bell box, I wired up the RING bypass unit. However, what I did here was take 2 small pieces of standard wire and pushed them into the bypass unit at my desk. I did this because the CAT5 copper wires are too thing to stay in, plus because it was up high, it was easier to go up with the bypass unit with the 2 short its of wire sticking out, and then just twist them together and stick the bypass unit in.

At the front door, I did a similar thing where I joined the pre-supplied short wires with the bell to the CAT5 wires by twisting and soldering them. Because they already had fork connectors on them, I pushed them into the connection points on the back of the RING and tightened with a screw.

So a CAT5 cable has 8 wires within, but only 2 of those 8 are used throughout my setup as you can see from my pics and I can confirm that they are enough to carry the desired power. This is confirmed by checking the health status within the RING app.

One thing I will say is that you need strong WIFI near the front door, something I still need to work on a little, but I have it good enough for now. Aside from that setup was pretty painless and its been working well now to date.

Hope I have enough detail there, but feel free to come back with any further questions, as loads of people are good enough to help me out on here, so I'd like to return the favour.

Best,

Paul.

nc6000 · 31-03-2020 11:18am

Hi - these are pictures of my current setup. I replaced the chime about a year ago as the previous one was faulty. If I get a Doorbell Pro will the existing wiring be sufficient to power it and will the existing chime still sound once someone rings the Doorbell Pro or does the ring sound just come through the chime which comes with the Doorbell Pro?

paulgrogan.eu · 31-03-2020 2:38pm

nc6000 wrote: »

Hi - these are pictures of my current setup. I replaced the chime about a year ago as the previous one was faulty. If I get a Doorbell Pro will the existing wiring be sufficient to power it and will the existing chime still sound once someone rings the Doorbell Pro or does the ring sound just come through the chime which comes with the Doorbell Pro?

I can't see your pics for some reason?

nc6000 · 31-03-2020 2:51pm

paulgrogan.eu wrote: »

I can't see your pics for some reason?

How's that now? I added them as attachments.

argolis · 31-03-2020 2:59pm

Hi,

I haven't read this whole thread but I thought I'd add my own experience with this. Got the Ring Pro in March 2017. Changed the transformer for the 24v one provided by Ring. That meant I had to disconnect the bell in the hall and rely on the Chime unit. There aren't any bells that take 24v afaik.

The first Chime unit I had was faulty, ended up being replaced. Occasionally, despite a strong WiFi signal, it seemed the doorbell would act up and not ring the chime or notify my phone. Found that out after one Halloween night where we were wondering why we had zero callers.

Most recently, the Ring Pro died after 2.5 years with what I found out is this known 3.7v battery issue, which apparently Ring provide poor support for. A few days ago, I finally got replacement batteries and aluminium flux from eBay in order to solder a new battery into the unit following these great instructions:

https://www.ifixit.com/Guide/Ring+Video+Doorbell+Pro+Battery+Replacement/119125

I'm now back in business thankfully. However, if I was doing things again I wouldn't touch this unit. I'd leave the 12v transformer in place, get the standard Ring and leave the existing bell in place and on the circuit as well, in case there were any issues with WiFi connectivity.

nc6000 · 31-03-2020 6:24pm

argolis wrote: »

However, if I was doing things again I wouldn't touch this unit. I'd leave the 12v transformer in place, get the standard Ring and leave the existing bell in place and on the circuit as well, in case there were any issues with WiFi connectivity.

I bought a standard Ring but think I got my measurements mixed up and it's actually a bit too wide for the door panel where the existing doorbell is. I was going to go for the Pro with a corner unit as it's smaller but seems a bit trickier to get working. It's also been reduced by €50 on the Ring site in the last week or so.

paulgrogan.eu · 01-04-2020 8:51am

nc6000 wrote: »

How's that now? I added them as attachments.

Thanks NC6000, yep that's better alright.

So the catch here is your wiring is different to mine, so you may need to speak with a sparks about what rating that wire is fit for. I had CAT5 in my house and was able to get confirmation that the 2 individual wires would be fit for up to 24v no problem - and I can confirm that's working now.

In my part, I think my internal manual chime was dead, so I ended up bypassing it. That said I'd be interested to know if it is possible to get this to work also in addition to the RING chime, as like another user there, it would be good to have that as an all else fails backup.

Good luck with your install.

nc6000 · 07-04-2020 8:57am

I think I'll just go with a battery powered spotlight cam in the porch area and buy a second battery - works out a bit cheaper and should be a lot simpler to install too.

https://eu.ring.com/products/spotlight-cam-battery

Cyrus · 20-08-2020 9:14am

hi all, my button on my ring pro cracked and ring suggest i buy a whole new unit,

thats me done with them now i think.

i have managed to snag a Unifi G4 doorbell from the US which will tie in with my Unifi protect cctv and home networking system.

My qn is i had a sparks install my ring doorbell with the transformer that came with it etc, should i just be able to wire the unifi doorbell in its place now? and i used a chime with the ring not the bell box, any idea how to get the bell box working or is it worked around with the ring set up?

paulgrogan.eu · 20-08-2020 9:27am

Cyrus wrote: »

hi all, my button on my ring pro cracked and ring suggest i buy a whole new unit,

thats me done with them now i think.

i have managed to snag a Unifi G4 doorbell from the US which will tie in with my Unifi protect cctv and home networking system.

My qn is i had a sparks install my ring doorbell with the transformer that came with it etc, should i just be able to wire the unifi doorbell in its place now? and i used a chime with the ring not the bell box, any idea how to get the bell box working or is it worked around with the ring set up?

Aiming to do something similar myself in due course, so would also be interested in feedback here.

Cheers

Davy · 20-08-2020 9:50am

Cyrus wrote: »

hi all, my button on my ring pro cracked and ring suggest i buy a whole new unit,

thats me done with them now i think.

i have managed to snag a Unifi G4 doorbell from the US which will tie in with my Unifi protect cctv and home networking system.

My qn is i had a sparks install my ring doorbell with the transformer that came with it etc, should i just be able to wire the unifi doorbell in its place now? and i used a chime with the ring not the bell box, any idea how to get the bell box working or is it worked around with the ring set up?

Does the mechanism still work?
Can you repair the button with glue/sugru to mould a new one?

Cyrus · 20-08-2020 9:53am

Davy wrote: »

Does the mechanism still work?
Can you repair the button with glue/sugru to mould a new one?

the doorbell still works but the button shouldnt be cracking like that, its a common issue and they dont sell replacement buttons. anyway i was always going to get a g4 this just accelerated it!

Clareman · 20-08-2020 9:59am

Before you go to the expense of replacing it try some Sugru, great stuff for fixing things like this

Cyrus · 20-08-2020 10:26am

Clareman wrote: »

Before you go to the expense of replacing it try some Sugru, great stuff for fixing things like this

its the actual button you press thats broken

like this

url?sa=i&url=https%3A%2F%2Fwww.thingiverse.com%2Fthing%3A4052883&psig=AOvVaw3B2KQAAtvH8NAy3Q5KFnge&ust=1598001900941000&source=images&cd=vfe&ved=0CAIQjRxqFwoTCLipnpC7qesCFQAAAAAdAAAAABAP

url?sa=i&url=https%3A%2F%2Fwww.thingiverse.com%2Fthing%3A4052883&psig=AOvVaw3B2KQAAtvH8NAy3Q5KFnge&ust=1598001900941000&source=images&cd=vfe&ved=0CAIQjRxqFwoTCLipnpC7qesCFQAAAAAdAAAAABAP

can sugru fix something that that people will be pressing and constantly moving?

Clareman · 20-08-2020 10:30am

Cyrus wrote: »

its the actual button you press thats broken

like this

can sugru fix something that that people will be pressing and constantly moving?

That's exactly what it's for, it's moldable glue, like Mala, you get it in the shape you want, it goes hard and then it's sorted

Cyrus · 20-08-2020 10:50am

Clareman wrote: »

That's exactly what it's for, it's moldable glue, like Mala, you get it in the shape you want, it goes hard and then it's sorted

ok good to know, apparently getting the button off is a faff and i already have the G4 anyway

Clareman · 20-08-2020 10:51am

Cyrus wrote: »

ok good to know, apparently getting the button off is a faff and i already have the G4 anyway

You just want a new doorbell, it's ok you can admit it here, we're all addicts :pac:

Redsoxfan · 20-08-2020 9:38pm

I have a Ring Pro for around 3 years now.

When it works, it is very good.

Biggest issue is getting notifications on the app all the time.

Chime in the house and Alexa always work.

But app on phone, not so. This is consistent whether I am using WiFi or 4G. It seems that if I open the app, then close it, I'll get a notification later that day. But that doesn't make sense. This is an Android phone and issue has been there across different versions.

Davy · 20-08-2020 10:06pm

Redsoxfan wrote: »

I have a Ring Pro for around 3 years now.

When it works, it is very good.

Biggest issue is getting notifications on the app all the time.

Chime in the house and Alexa always work.

But app on phone, not so. This is consistent whether I am using WiFi or 4G. It seems that if I open the app, then close it, I'll get a notification later that day. But that doesn't make sense. This is an Android phone and issue has been there across different versions.

Is it both motion and bell notifications you have the issue with?
Is the app being put to sleep?

Redsoxfan · 21-08-2020 9:03am

Davy wrote: »

Is it both motion and bell notifications you have the issue with?
Is the app being put to sleep?

I have motion disabled. So only want bell.

I don't believe app is being put to sleep. Any way I can check this?

Davy · 21-08-2020 9:09am

Redsoxfan wrote: »

I have motion disabled. So only want bell.

I don't believe app is being put to sleep. Any way I can check this?

It depends on the phone and software version your on, but should be in the battery settings. Wil have a list of optimised/Not. Add Ring to 'app that will not be put to sleep'.

Also, for the moment I would switch on motion notifications. Just to test the connectivity and see is that also an issue. I don't think its an app issue, but related to the phone or data connection.

seannash · 26-08-2020 1:40pm

Redsoxfan wrote: »

I have a Ring Pro for around 3 years now.

When it works, it is very good.

Biggest issue is getting notifications on the app all the time.

Chime in the house and Alexa always work.

But app on phone, not so. This is consistent whether I am using WiFi or 4G. It seems that if I open the app, then close it, I'll get a notification later that day. But that doesn't make sense. This is an Android phone and issue has been there across different versions.

Exact same issue with me. I dont have chime or Alexa so I rely solely on the push notification to phone and it simply doesn't work. I've put a sign to wrap the window as the bell doesn't work until I get something sorted

Redsoxfan · 26-08-2020 11:13pm

I updated the firmware on my router tonight and now everything has gone tits up. Both Ring devices showing offline in the app, but, the notifications coming in via phone, Alexa. But, can't view device on app and Chime is stuck in a loop trying to connect.

Will see how things are tomorrow.

seannash · 27-08-2020 8:48am

Think I'm going to go with the Eufy doorbell to replace my Ring pro. No fees for storage and apparently very reliable.
Disappointed with Ring.

Davy · 27-08-2020 9:24am

Redsoxfan wrote: »

I updated the firmware on my router tonight and now everything has gone tits up. Both Ring devices showing offline in the app, but, the notifications coming in via phone, Alexa. But, can't view device on app and Chime is stuck in a loop trying to connect.

Will see how things are tomorrow.

Re-add the device as a new setup in the app. If you have a Chime Pro, just add this and not the Ring doorbell.

Redsoxfan · 27-08-2020 9:14pm

Davy wrote: »

Re-add the device as a new setup in the app. If you have a Chime Pro, just add this and not the Ring doorbell.

So for the Chime Pro
Remove current device
Add as new device (using QR code?)
Pair with doorbell

So that will sort the Chime, but, at the moment, the doorbell is showing as offline and cannot be viewed. But giving notifications...

Davy · 27-08-2020 10:19pm

Redsoxfan wrote: »

So for the Chime Pro
Remove current device
Add as new device (using QR code?)
Pair with doorbell

So that will sort the Chime, but, at the moment, the doorbell is showing as offline and cannot be viewed. But giving notifications...

With the chime pro you shouldn't need to remove it.
Just reset the chime pro with the pin for 5 seconds, then add via the app.

Once the doorbell is setup to connect to the chime pro network it should come back online in the app.

Redsoxfan · 27-08-2020 11:18pm

Davy wrote: »

With the chime pro you shouldn't need to remove it.
Just reset the chime pro with the pin for 5 seconds, then add via the app.

Once the doorbell is setup to connect to the chime pro network it should come back online in the app.

OK, reset the Chime last night night more than once and all going well until the firmware update starts and it gets stuck in a loop, have left for way longer than the 5 minutes.

So everything showing as offline.

Was reading up and perhaps turning off mobile data when trying to pair phone with Chime might work, but think I am beyond that stage so not sure if it will make a difference.

Redsoxfan · 28-08-2020 7:47pm

Redsoxfan wrote: »

So everything showing as offline.

A reboot of the router and everything works again!

Dietmar Hamann · 03-09-2020 12:33pm

Looking at ordering the Ring Video Doorbell 3 Plus with a Chime Pro and I was wondering what to expect if I order directly from Ring's EU store.

Will the plug on the Chime Pro be the standard UK/ IRE plug or will I get the EU version?

ethernet · 03-09-2020 12:35pm

Dietmar Hamann wrote: »

Looking at ordering the Ring Video Doorbell 3 Plus with a Chime Pro and I was wondering what to expect if I order directly from Ring's EU store.

Will the plug on the Chime Pro be the standard UK/ IRE plug or will I get the EU version?

It typically comes with both EU and UK plugs which just snap on to the Chime - that's how a Chime arrived this week which I ordered from Amazon UK.

lowbatt07 · 23-09-2020 2:05am

My ring pro went offline last week - I’m pretty sure the device isn’t getting power from the mains - checked connections with phase tester

I think there may be an issue with either the ring transformer on the mains fuse or the power pack (I have spares of both)

Could anyone recommend an electrician/ handyman who could take a look? Based in south Dublin

Cheers

rodneytrotter15 · 23-09-2020 10:18am

Wondering has anyone managed to get the Ring Pro to cast directly to a Smart TV when the doorbell rings ?

peteb2 · 23-09-2020 4:38pm

rodneytrotter15 wrote: »

Wondering has anyone managed to get the Ring Pro to cast directly to a Smart TV when the doorbell rings ?

Smart as in with built in Alexa? Or smart as in with a firestick attached?

rodneytrotter15 · 23-09-2020 6:45pm

peteb2 wrote: »

Smart as in with built in Alexa? Or smart as in with a firestick attached?

Both really. I have a new Samsung that I've yet to mount on the wall that came with Alexa built in. Was thinking it's not going to be as easy as saying "Alexa show me the front door" like I do with the Echo Show or is it ? I do have a relatively new Sony Smart TV in a different room that I'd like to be able to show the Ring cam on. Can I do this with a firestick attached, like you mentioned ?

Gooey Looey · 23-09-2020 6:49pm

rodneytrotter15 wrote: »

Wondering has anyone managed to get the Ring Pro to cast directly to a Smart TV when the doorbell rings ?

If it's a Samsung you can using Samsung Smart things

https://www.samsung.com/uk/support/tv-audio-video/how-do-i-use-the-ring-doorbell-pro-with-my-smart-tv/

I haven't tried this as I haven't got the Pro

Rew · 30-09-2020 2:20pm

Anyone imported a Ring Access Controller Pro yet?

Daith · 01-11-2020 7:58pm

Does know if this will plug into the mains ok or would I need a transformer?

https://www.amazon.co.uk/dp/B07WMKZZXL?ref_=pe_780071_41837251_dpLink

Could I go wire this for power but also use a Ring Chime?

rodneytrotter15 · 01-12-2020 11:59am

Gooey Looey wrote: »

If it's a Samsung you can using Samsung Smart things

https://www.samsung.com/uk/support/tv-audio-video/how-do-i-use-the-ring-doorbell-pro-with-my-smart-tv/

I haven't tried this as I haven't got the Pro

Finally got the TV setup and have added the Ring Pro to SmartThings. The Smart Things app in my phone is picking up motion in the calendar and the TV is seeing motion when I got into Smart Things. When the below rings it is bringing up the small screen but will not show video nor will it show the door when I ask Alexa to show it via TV. She says OK but the picture just stays black. Before I set the Smart Things up it did display the front door when asked to do so via the Alexa button. I've tried deleting and reinstalling and have the apps setup to accept motion etc. Just wondering has anyone encountered similar issues or managed to get it working.

Lurching · 28-12-2021 6:51pm

https://www.boards.ie/discussion/comment/114777090#Comment_114777090

Bumping this. Have a Ring doorbell at my front door, but am also resurrecting electric gates. I'd like to move the Ring doorbell to the gate pillar and use the access controller pro to control the gates, but it's suspiciously unavailable in Europe.

youcancallmeal · 05-01-2022 4:43pm

I'm looking to get a Ring Plug-In Adapter for a Ring Wired Doorbell but it's saying the delivery time is 2 months away!? Anyone know of non Ring plug in adapters that will do the job instead?

Lurching · 05-01-2022 11:50pm

The wired doorbells are fairly forgiving on voltages. Mine is running off a standard fuseboard doorbell transformer.

Maybe there's a cheap non-Ring plug-in version available?

Cyrus · 06-01-2022 10:06am

https://www.boards.ie/discussion/comment/118422066#Comment_118422066

id assume this does similar

https://eu.store.ui.com/collections/unifi-protect-accessories/products/unifi-g4-doorbell-power-supply

youcancallmeal · 06-01-2022 10:11am

https://www.boards.ie/discussion/comment/118425223#Comment_118425223

I ordered this in the end, hopefully it does the job

Kintarō Hattori · 11-01-2022 6:13pm

Despite having a house that's setup for Google, I've just had a Ring doorbell installed today. I have 3 Nest camera's, two displays, 3 Lenovo clocks and a mini speaker. I'd wanted the Nest doorbell but just couldn't justify the cost as I'd have to have someone put it in too. Browsing Argos just before Christmas I saw the Ring for less than €50 and bought one. While I have a Hub Max in the living room (I use this as a monitor with my 4.5 year old at night) I also had a Lenovo smart clock there, just as a clock. That's been ditched and an Echo Show 5 now sits where that was.

Here's the question though, I've installed the Ring skill for Alexa and linked the accounts but when the doorbell is pressed, it's not showing up. Also, I have an Echo Flex, I thought that could be used as a notification for when the doorbell was pressed but again, it doesn't seem to be doing anything.

dam099 · 11-01-2022 6:44pm

https://www.boards.ie/discussion/comment/118456760#Comment_118456760

Did you ask Alexa to discover devices after this (although I think normally it does it automatically once you do)? For the Echo Flex you will probably need to setup a routine in the Alexa (not Ring) App. If the doorbell appears in your Smart Home devices you can use a doorbell press a trigger even and have the action to play a sound on the Flex.

Ring Pro doorbell in Ireland

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