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NCT discontinue lift inspections (now with places with working lifts)

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    #512
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    FishOnABike wrote: »
    NCTS plan to have 50% of the lifts back in operation by the end of March and 100% by the end if April but there will be a backlog of underbody inspections to be carried out.

    They are supposed to be taking on extra staff to help work through the backlog but I guess it will still take a month or two after all the lifts are back in service before the backlog is cleared. I'd say it will be Summer before it's fully sorted.

    Where did you see or hear that?


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    #513
    FishOnABike
    Registered Users Posts: 4,379 ✭✭✭FishOnABike


    beauf wrote: »
    Where did you see or hear that?

    https://www.ncts.ie/1115

    Expand the "Temporary Suspension Of Vehicle Inspection Lift In NCTS - Update" heading. It's under the Update 14th February 2020.


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    #514
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    FishOnABike wrote: »
    https://www.ncts.ie/1115

    Expand the "Temporary Suspension Of Vehicle Inspection Lift In NCTS - Update" heading. It's under the Update 14th February 2020.

    Theres a few bits of new info in that....


    ....NCTS is planning on recruiting additional Vehicle Inspectors and increasing the operating hours of test centres...


    ...Where customers are waiting to undergo an underbody retest inspection only,
    ....we ask that they refrain from making any further retest bookings until NCTS confirm that you should do so.
    .......We will contact customers regarding the completion of their test.


    ....motorists who have completed a partial test and are waiting to complete the underbody inspection are being advised to keep a copy of their Vehicle Inspection Report with them in order to present it to a member of An Garda Síochána, if required. ....This report has been amended to clearly show that the status of the test is ‘Incomplete’ (previously this had indicated a ‘Fail’).

    ...


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    #515
    Minime2.5
    Registered Users Posts: 1,109 ✭✭✭Minime2.5


    Any update on Waterford


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    #516
    BamesJond
    Registered Users Posts: 86 ✭✭BamesJond


    Car went through the NCT a few weeks ago and failed dangerous on something I needed to then repair. No issue with this.
    As I needed the car running I went back to get a partial pass (without the lift) and there were no issues.

    Looks like Waterford NCT center cannot be booked until March 30th currently even though my NCT runs out before this.

    From the latest update:
    "Where customers are waiting to undergo an underbody retest inspection only, we ask that they refrain from making any further retest bookings until NCTS confirm that you should do so. We will contact customers regarding the completion of their test."

    From reading the latest update it appears I have nothing to do but wait until I'm contacted about my retest, even though I suspect I will be well out if date by the time that happens.

    I've emailed them anyway to see if they can accommodate but this whole fiasco had been handled in the most Irish way possible. Something should have been done from the get-go where an official extension was placed on all cars out of test for X amount of time. Even a month or two. Instead we have a chaotic situation where cars are half tested and then waiting over a month+ to have the test completed.

    Has anyone who had not initiated contact with NCT received any correspondence in relation to having the lift inspection completed?

    Apparently Waterford had a lift replacement in early Feb but I have not been contacted to schedule the lift inspection.

    It's all pure nonsense. They haven't got a notion what to do and how to ensure the tests are completed. The one thing we don't need is this kind of bull****tery. They are telling us they are contacting people but I would be interested to know if anyone here has been contacted by them.


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    #517
    A2LUE42
    Registered Users Posts: 2,533 ✭✭✭A2LUE42


    I just rang them and they booked me a test in an alternative centre where the lift was working.


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    #518
    kippy
    Registered Users Posts: 18,437 ✭✭✭✭kippy


    A2LUE42 wrote: »
    I just rang them and they booked me a test in an alternative centre where the lift was working.

    What number did you ring as a matter of interest?


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    #519
    A2LUE42
    Registered Users Posts: 2,533 ✭✭✭A2LUE42


    kippy wrote: »
    What number did you ring as a matter of interest?

    (01) 413 5982


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    #520
    fed_u
    Registered Users Posts: 90 ✭✭fed_u


    I have an incomplete test but per the letter this has to be done by some date in March. There has been no update on my local NCT centre so is the latest that we try contact a centre with working lift and get the lift part done by the date they gave?


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    #521
    moonage
    Registered Users Posts: 795 ✭✭✭moonage


    "Where customers are waiting to undergo an underbody retest inspection only, we ask that they refrain from making any further retest bookings until NCTS confirm that you should do so. We will contact customers regarding the completion of their test."

    This statement from the NCT is a bit confusing. The first sentence seems to apply to people who failed the underbody inspection and are awating a retest. The second sentence seems to apply to those who only got the non-lift part of the test done and are awating its completion.

    Are they using the word "retest" to refer to completion of the test? There can only be a retest for a failure during a test. I wish they were a bit more precise with their language.


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    #522
    Minime2.5
    Registered Users Posts: 1,109 ✭✭✭Minime2.5


    do you have to make a booking online for the reinspection. Im due back on March 5th but cant get an available date until march 25th


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    #523
    User1998
    Registered Users Posts: 5,937 ✭✭✭User1998


    NCT fully completed in Northpoint 2 tonight


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    #524
    Duke O Smiley
    Registered Users Posts: 12,074 ✭✭✭✭Duke O Smiley


    User1998 wrote: »
    NCT fully completed in Northpoint 2 tonight

    Did you notice how many lifts were in use up there? Have 2 cars going up there during the week and it'd be nice to have full tests carried out!


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    #525
    User1998
    Registered Users Posts: 5,937 ✭✭✭User1998


    I think I saw two different lifts working at the same time. You should have both cars tested fully, you might just have to wait a few minutes extra I believe. Someone on here said they have 3 working lifts


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    #526
    Minime2.5
    Registered Users Posts: 1,109 ✭✭✭Minime2.5


    Minime2.5 wrote: »
    do you have to make a booking online for the reinspection. Im due back on March 5th but cant get an available date until march 25th

    anyone


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    #527
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    Duke O Smiley wrote: »
    Did you notice how many lifts were in use up there? Have 2 cars going up there during the week and it'd be nice to have full tests carried out!

    Seemed to be 3 when I was there. I could be wrong, maybe it was 2. More than one anyway.


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    #528
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    Minime2.5 wrote: »
    do you have to make a booking online for the reinspection. Im due back on March 5th but cant get an available date until march 25th

    Ring and they get one sooner.

    I'm the same couldn't get a date.
    Rang, got a date I couldn't do.
    Got a second date.
    A about 2 days before my date they stopped using the lifts.
    Passed except the lift part, so a fail.
    Couldn't get a lift working or an appointment.
    Got a date on a center that the website has a working lift.
    Center does not have a working lift.
    Rescheduled to a different center.
    Did the lift part, failed. Given 7 days to resit.
    (I laughed when he handed me that)
    Can't get a mechanic in that time,
    Can't get a appointment in that time.

    So I'll to ring, and do another spin the wheel on dates and guessing which centers have lifts in action.


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    #529
    dkd21
    Registered Users Posts: 117 ✭✭dkd21


    beauf wrote: »
    Ring and they get one sooner.

    I'm the same couldn't get a date.
    Rang, got a date I couldn't do.
    Got a second date.
    A about 2 days before my date they stopped using the lifts.
    Passed except the lift part, so a fail.
    Couldn't get a lift working or an appointment.
    Got a date on a center that the website has a working lift.
    Center does not have a working lift.
    Rescheduled to a different center.
    Did the lift part, failed. Given 7 days to resit.
    (I laughed when he handed me that)
    Can't get a mechanic in that time,
    Can't get a appointment in that time.

    So I'll to ring, and do another spin the wheel on dates and guessing which centers have lifts in action.


    Something not quite correct about that . 30 days should be given for rectification of any ''major'' failures from inspection date . I would say a call to the head office would clarify that quickly


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    #530
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    The software is probably working of the original dates. Not factoring the delays due the lifts issues.

    In theory I shouldn't do the lift part until they contact me (according to their website).


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    #531
    Minime2.5
    Registered Users Posts: 1,109 ✭✭✭Minime2.5


    I had an initial inspection on the 4th in waterford. Few jobs to be done . Had to reschedule a driving test in feb because of the underbody fiasco. Was planning to get the jobs done this week. my reinspection date is march 5th. rang nct . They cant give me a reinspection before that date. No available dates yet in march or april. absolute joke.Does this mean I have to pay for the full nct again out of my pocket . my rescheduled test date is march 6th . will have to cancel again


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    #532
    Tea drinker
    Registered Users Posts: 2,818 ✭✭✭Tea drinker


    beauf wrote: »
    Ring and they get one sooner.

    I'm the same couldn't get a date.
    Rang, got a date I couldn't do.
    Got a second date.
    A about 2 days before my date they stopped using the lifts.
    Passed except the lift part, so a fail.
    Couldn't get a lift working or an appointment.
    Got a date on a center that the website has a working lift.
    Center does not have a working lift.
    Rescheduled to a different center.
    Did the lift part, failed. Given 7 days to resit.
    (I laughed when he handed me that)
    Can't get a mechanic in that time,
    Can't get a appointment in that time.

    So I'll to ring, and do another spin the wheel on dates and guessing which centers have lifts in action.
    Nice how they can make their problem into your problem


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    #533
    RandomViewer
    Registered Users Posts: 6,191 ✭✭✭RandomViewer


    Drove past the one near me last week, door was up but no cars,normally busy so I suspect the half tests aren't being done anymore.


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    #534
    tippingpoint
    Registered Users Posts: 54 ✭✭tippingpoint


    Got the full test done in Ballina on Saturday. They still have the signs up in relation to the lifts being out of order but they completed the full test. NCT cert sorted til April 2022 :)


  • Options
    #535
    bladespin
    Registered Users Posts: 7,334 ✭✭✭bladespin


    bladespin wrote: »

    I'm in Cork so it'll be Monday before I call, will update with the waiting time for the re-test.
    Quick update:

    Ok, called them yesterday (their main number seemed to be disconnected??? so called on the number that had called me back):

    They had no idea when Kells might be operating again but apparently the lifts in Fonthill are working but the centre is at capacity so I was offered Deansgrange, said ok, what's the first available: came back with the 10th of April!!!

    I questioned the legality as this was pushing me way out and was told once the first (non lift test) was completed they weren't bothered about the incomplete - now I'm not so sure who the 'They' is in this case: gardai or insurance?

    Our financial controller is a bit concerned about how insurance could be affected by this but couldn't get any answers.


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    #536
    elfy4eva
    Registered Users Posts: 1,204 ✭✭✭elfy4eva


    I've a pain in my hole with this aswell. My missus is due to sit her Driving test on 18 Mar have the incomplete test done in our local centre. The RSA won't let you sit the test without complete NCT cert. Can't get a new booking in a centre that can do the lift test before her driving test date. Have called them up and they're going to see what they can do but it's an absolute clusterfcuk.


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    #537
    L-M
    Registered Users Posts: 23,694 ✭✭✭✭L-M


    I thought they were doing it for those who were due tests?

    We’ve just sold my misses car privately that had the half test done. I presume they’ll still contact us even though the change of ownership will be done? Hard to know


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    #538
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    beauf wrote: »
    Ring and they get one sooner.

    I'm the same couldn't get a date.
    Rang, got a date I couldn't do.
    Got a second date.
    A about 2 days before my date they stopped using the lifts.
    Passed except the lift part, so a fail.
    Couldn't get a lift working or an appointment.
    Got a date on a center that the website has a working lift.
    Center does not have a working lift.
    Rescheduled to a different center.
    Did the lift part, failed. Given 7 days to resit.
    (I laughed when he handed me that)
    Can't get a mechanic in that time,
    Can't get a appointment in that time.

    So I'll to ring, and do another spin the wheel on dates and guessing which centers have lifts in action.

    Well got the car fixed, and can't get a date in any of the centers I think have lifts working. Rang and they just say to ring back.

    Others in the office have been ringing for a couple of weeks now. No dates.

    So do I gamble on making a new booking and 50/50 if they have a lift, or just ignore it for a few weeks.

    LOL such a shambles.


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    #539
    silver2020
    Registered Users Posts: 2,045 ✭✭✭silver2020


    beauf wrote: »
    Well got the car fixed, and can't get a date in any of the centers I think have lifts working. Rang and they just say to ring back.

    Others in the office have been ringing for a couple of weeks now. No dates.

    So do I gamble on making a new booking and 50/50 if they have a lift, or just ignore it for a few weeks.

    LOL such a shambles.

    don't know if they just made an error you, but I had to take mine for a retest and booked it online without any issue whatsoever.

    The lift test will be done another time, but any other fail requires the normal re-test within 30 days and can be booked online as normal.


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    #540
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    I could go back retest the non lift part, but then I have to go back again for a the lift part. That will be 4 tests.

    At a time when they are struggling with demand, and backlog, does that make sense to increase the number of visits/test people have to do.

    Not that I can get a non lift test within the allowed time frame anyway. (yes I know, ignore the dates)


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    #541
    Speak Now
    Registered Users Posts: 8,512 ✭✭✭Speak Now


    RioM wrote: »
    Nope. Is it running?

    1 lane has the lift back.


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