Illness benefit problems since new form

Are they making payments on Friday nights Saturday mornings as well now???

Its awful. I finally got through to the yesterday about my claim for July and the woman I spoke to, said herself its so frustrating they are starting all over again and haven't a clue what's happening. I went back to work as I couldn't afford to be sick no pay at all. I really do hope they sort people out asap its so unfair people out sick last thing they need

Did anyone get a text off them this morning?

BohsCeltic wrote: »

Still missing 33 euro. Usually when they pay 165 I get the remaining amount but not this time.

It's getting added to this weeks 198- you'll get 231

wonski wrote: »

Well, that didn't take long for mine to be messed up.

Just got paid 33 euro today:mad:

Sure, it's only 165 missing for a week...

Did you ring them?

Always Be Closing wrote: »

Did you ring them?

Not yet, only found out now.

I am guessing it's 1hr + on the phone to get through. Might wait till Friday and see if there is another payment on the way.

I was at my doctor for the half yearly cert 3 weeks ago. He had no new certs yet and was out of old ones. So he borrowed an old form from his partner. I sent the cert off to SW, together with a different claim form for my son who is back to college. Qualifying child and all that craic.
The money for my son was already transferred onto my account 36 hours later....on a Saturday evening!
Got my weekly allowance for me, my wife and my son for the next 2 weeks as usual on a Wednesday morning onto my account.
Just checked my account an hour ago and noticed that I got money on Wednesday morning. But not the usual 361 something euro.
60 euro and 20 cent is all I got....
It is quite obvious that SW has not sorted out its problems yet....

hawthorne wrote: »

http://seancrowe.ie/home/crowe-raises-concerns-about-new-illness-benefit-forms/

http://www.thejournal.ie/gps-accuse-dept-of-using-vulnerable-patients-as-fodder-in-row-of-illness-benefit-forms-4206565-Aug2018/

https://www.imt.ie/news/imo-resumes-illness-benefit-talks-deasp-18-09-2018/

I'd say this will go on for a good while....

I've been on the new forms and it's still all messed up.

I get the feeling we're gonna get stung tomorrow and won't get what's been outstanding/left short in last weeks

I was told I'd get 231 but ain't gonna hold my breath

What a joke. Rang them 45 minutes ago and after 45 minutes of being on hold and listening to music another message appeared informing me that they closed from 1 to 2pm...

Sure they could tell me this straight away rather than after 45 minutes of thanking me for staying on the line.

Not gonna ring them again this week. Just because I have lot of free time doesn't mean they can treat people like this.

Always Be Closing wrote: »

I've rang 3 times this morning - all 3 were one hour calls, all 3 dropped at 59 mins and 59 secs

Gonna keep at it and try again at 2, I'll post immediately once I get through and speak with someone

Tell them we are all pissed off now

Good luck anyway!

I only got 132 today. Shouldn’t really complain though because I’ve been having very few issues so far.

What number are you ringing? I can't even get a ring tone

NickD wrote: »

01 7043300. You have to just keep redialling until it rings, took ten minutes for just that this morning



19 mins on hold...... Any second now I'm sure of it

Haha thanks sure what else would we be doing!! Hahaha

Always Be Closing wrote: »

25 mins on hold - if it drops at 59 I'll cut my losses and ring after 4 where I've had most success

I'm starting to think they just aren't answering the phones. We've both been on hold since two surely one of us would have got through by now there can't be that many ahead of us