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Illness benefit problems since new form

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  • Registered Users Posts: 335 ✭✭NickD


    1 hour 3 mins and 09 seconds before I was cut off


  • Closed Accounts Posts: 2 Gabi szulc


    I am waiting for money from August 22 !!!
    . still I have not received any response !!!
    I call there every day and wait after an hour ....and nothing ...
    I do not know how long I have to wait in the main social in city center can not help me 😡 I do not know what to do 😣
    I have no money😢


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    Right lads and ladies no one else ring - I’m gonna get on again at exactly 4pm and see what the story is with this weeks payment and the money owed to people from previous weeks (whether it’ll be included in this weeks payment)


  • Registered Users Posts: 419 ✭✭channaigh


    Illness benefit are NOT taking calls but you are put through to an information line which has no information just put on hold
    Ridiculous part payment this week and two weeks missing
    Rang the 071 number


  • Registered Users Posts: 335 ✭✭NickD


    channaigh wrote: »
    Illness benefit are NOT taking calls but you are put through to an information line which has no information just put on hold
    Ridiculous part payment this week and two weeks missing
    Rang the 071 number

    Which 071 number and did u get through to anyone who had info?


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  • Registered Users Posts: 419 ✭✭channaigh


    NickD wrote: »
    Which 071 number and did u get through to anyone who had info?

    071 9157100
    Receptionist answered and said illness benefit are NOT taking calls but would put me through to an information line
    Still on hold
    The Dublin number is constantly engaged


  • Registered Users Posts: 335 ✭✭NickD


    channaigh wrote: »
    071 9157100
    Receptionist answered and said illness benefit are NOT taking calls but would put me through to an information line
    Still on hold
    The Dublin number is constantly engaged

    Mother of God this just gets more ridiculous


  • Registered Users Posts: 419 ✭✭channaigh


    NickD wrote: »
    Mother of God this just gets more ridiculous

    The information line is giving information from the 28th of August
    Nothing else


  • Registered Users Posts: 419 ✭✭channaigh


    NickD wrote: »
    Mother of God this just gets more ridiculous

    Time to contact The Joe Duffy show ðŸ˜႒


  • Registered Users Posts: 9,420 ✭✭✭splinter65


    If you spent the time that you are spending on the phone wasting your time by instead annoying your local CWO, persistently and doggedly then this would have been sorted out weeks ago because the CWOs would have kicked up murder...


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  • Registered Users Posts: 45 Bubabear


    I'm currently on hold with illness benefit number. Should I wait it out or stop wasting my time?


  • Registered Users Posts: 335 ✭✭NickD


    splinter65 wrote: »
    If you spent the time that you are spending on the phone wasting your time by instead annoying your local CWO, persistently and doggedly then this would have been sorted out weeks ago because the CWOs would have kicked up murder...

    My cwo won't give me an appointment because my husband is earning, I got two payments off her at the very start as he had started a new job and was going from weekly to monthly pay. Now she won't see me despite the fact that his wage only just covers the direct debits.


  • Registered Users Posts: 419 ✭✭channaigh


    splinter65 wrote: »
    If you spent the time that you are spending on the phone wasting your time by instead annoying your local CWO, persistently and doggedly then this would have been sorted out weeks ago because the CWOs would have kicked up murder...

    That's well and good but when you live rural and the cwo officer is 40 mintue drive away as well as dealing with an illness it's not so easy
    That is probably why a stink hasn't been caused because we are all dealing with illness


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    Rang between 4 and 5, call dropped again on 59 minutes

    That’s nearly 5 hours today I’ve wasted calling them

    I was told last week I would get my normal 198 tomorrow as well as the 33 I was left short of- so 231 in total

    Bet your bollocks to a barndoor they’ve been blowing smoke up my arse and I won’t see 231 tomorrow


  • Registered Users Posts: 1,574 ✭✭✭BohsCeltic


    Will be checking my bank later tonight to see.
    Also at first they used to post out receipts but never any more.


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    Ridiculous state of affairs

    Complete lottery whether we get paid or not


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    Staying up late to watch the NFL so just gonna refresh the f**k out of the bank app

    I'll post here the amount I get


  • Registered Users Posts: 1,574 ✭✭✭BohsCeltic


    Staying up late to watch the NFL so just gonna refresh the f**k out of the bank app

    I'll post here the amount I get

    I'll be doing the same. I already know it will be wrong. And to think there is people who never worked a day in their life not having to wait and have everything. Makes my blood boil.


  • Registered Users Posts: 335 ✭✭NickD


    BohsCeltic wrote: »
    I'll be doing the same. I already know it will be wrong. And to think there is people who never worked a day in their life not having to wait and have everything. Makes my blood boil.

    I'm expecting nothing...... again.


  • Registered Users Posts: 13,687 ✭✭✭✭wonski


    Are you expecting missing payments tonight or do you get your regular payments overnight anyway?

    Just asking as I got payments on Wednesdays, but only received 33 euro this week so should I expect a top up before the weekend?

    Thanks, new to all this and can't wait to get back to work now tbh.


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  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    wonski wrote: »
    Are you expecting missing payments tonight or do you get your regular payments overnight anyway?

    Just asking as I got payments on Wednesdays, but only received 33 euro this week so should I expect a top up before the weekend?

    Thanks, new to all this and can't wait to get back to work now tbh.

    Some of us were short 33 last week and only got 165 instead of 198, and those who managed to get through were told the missing 33 will be added to this weeks 198

    How much of this is true though is another thing entirely


  • Registered Users Posts: 13,687 ✭✭✭✭wonski


    Well I was short 165 so similar issue, just the amount that I would rather not be short on a regular basis.

    Let's see what happens to yours and hopefully mine will be fixed, too.


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    wonski wrote: »
    Well I was short 165 so similar issue, just the amount that I would rather not be short on a regular basis.

    Let's see what happens to yours and hopefully mine will be fixed, too.

    Went in around 4am last week - I'll still be up so I'll post as soon as a payment is made


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    5.15 am and still no payment

    Being ridiculously late this week


  • Registered Users Posts: 1,574 ✭✭✭BohsCeltic


    5.15 am and still no payment

    Being ridiculously late this week

    Same for me.
    Looks like I will have to brave the weather and go to CWO.

    It's beyond a joke now at this stage.


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    BohsCeltic wrote: »
    5.15 am and still no payment

    Being ridiculously late this week

    Same for me.
    Looks like I will have to brave the weather and go to CWO.

    It's beyond a joke now at this stage.

    Joe Duffy on the job, this


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    This is disgraceful

    A lot of us have enough on our plates to deal with without having to worry about the uncertainty of getting a weekly payment or not


  • Registered Users Posts: 1,332 ✭✭✭Always Be Closing


    Lack of transparency on this is nothing short of f**king scandalous

    Been busting my ass for 16 years paying taxes, take a 4 month hiatus due to getting sick and having to chase up like this

    Thoughts of queuing in this poxy weather this morning outside the Nat King Cole office with all these brass monkeys


  • Registered Users Posts: 335 ✭✭NickD


    Another week of no payment. The fact we can't even speak to someone is ridiculous. What are we meant to do, just silently sit here?


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  • Registered Users Posts: 335 ✭✭NickD


    Has anyone got any joy from contacting them on Twitter?


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