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VF PAYG "Data User Plan" 15Gb/unlimited calls/texts €20/28 days

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Comments

  • #1252
    corks finest
    Registered Users, Registered Users 2 Posts: 8,707 ✭✭✭corks finest


    orm0nd wrote: »
    OmegaGene wrote: »
    When you asked for the data only plan they should have rang your number back to confirm it was the correct number, at this stage 100’s of people have managed to do it without too much hassle.
    Shortly after the sim was delivered your original eir sim should have died and if not then it’s possible you didn’t ask or didn’t get the correct data only sim plan

    I specified the plan and he told me the benefits which were as outlined in this forum , no call back

    anyhow I'm not going to hog the forum any longer

    Thanks for replies and suggestions, it just wasnt to be I suppose, a couple of family members were interested in the plan also but after showing them my posts on here and the call log from my phone, they wouldn't touch it

    Cheers !
    Go into store vodaphone X is to me just as good,no fcuking about


  • #1253
    SCOOP 64
    Registered Users, Registered Users 2 Posts: 5,299 ✭✭✭SCOOP 64


    corks finest wrote: »
    Go into store vodaphone X is to me just as good,no fcuking about

    The 100 minutes a month would be my concern , my wife could do that in one go talking to her mum, even though she seen her the day before!.
    Admit though i wont be trying it, porting your number back and forward, talking to right person, does seem like a lot to do to get offer.


  • #1254
    corks finest
    Registered Users, Registered Users 2 Posts: 8,707 ✭✭✭corks finest


    SCOOP 64 wrote: »
    corks finest wrote: »
    Go into store vodaphone X is to me just as good,no fcuking about

    The 100 minutes a month would be my concern , my wife could do that in one go talking to her mum, even though she seen her the day before!.
    Admit though i wont be trying it, porting your number back and forward, talking to right person, does seem like a lot to do to get offer.
    Honestly I had a similar run around,but kept phoning until I got the right person,think 3rd or fourth in an hour, worth it


  • #1255
    Purple Mountain
    Registered Users, Registered Users 2 Posts: 13,275 ✭✭✭✭Purple Mountain


    I ported this week. Totally seamless.
    The plan wasn't ready to go live the day it was supposed to so the agent gave me credit and data to tide me over. However later that day, my plan was ready and the agent rang me back to tell me and gave me the first month free!
    I'm really impressed with the service but a tad disappointed that in places in my house, the coverage goes a bit patchy but after having massive coverage dropping issues with Tesco, this should be a doddle.

    To thine own self be true



  • #1256
    corks finest
    Registered Users, Registered Users 2 Posts: 8,707 ✭✭✭corks finest


    Purple Mountain wrote: »
    I ported this week. Totally seamless.
    The plan wasn't ready to go live the day it was supposed to so the agent gave me credit and data to tide me over. However later that day, my plan was ready and the agent rang me back to tell me and gave me the first month free!
    I'm really impressed with the service but a tad disappointed that in places in my house, the coverage goes a bit patchy but after having massive coverage dropping issues with Tesco, this should be a doddle.
    4G ?


  • #1257
    gazzaman22
    Registered Users, Registered Users 2 Posts: 909 ✭✭✭gazzaman22


    Any body know if.....
    IOU-ing somebody on the same plan €20 Will activate the data user plan.... or is that just wishful thinking?


  • #1258
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    Purple Mountain wrote: »
    I ported this week. Totally seamless.
    The plan wasn't ready to go live the day it was supposed to so the agent gave me credit and data to tide me over. However later that day, my plan was ready and the agent rang me back to tell me and gave me the first month free!
    I'm really impressed with the service but a tad disappointed that in places in my house, the coverage goes a bit patchy but after having massive coverage dropping issues with Tesco, this should be a doddle.

    You may need to contact them on live chat and ask them to enable 4g on your account.

    You should see a chat bubble on this page on mobile.

    https://n.vodafone.ie/support/pay-as-you-go-hub.html

    https://www.buymeacoffee.com/dopetech.ie



  • #1259
    Purple Mountain
    Registered Users, Registered Users 2 Posts: 13,275 ✭✭✭✭Purple Mountain


    corks finest wrote: »
    4G ?

    Sometimes!

    To thine own self be true



  • #1260
    JustMac
    Registered Users, Registered Users 2 Posts: 349 ✭✭JustMac


    orm0nd wrote: »
    I specified the plan and he told me the benefits which were as outlined in this forum , no call back

    anyhow I'm not going to hog the forum any longer

    Thanks for replies and suggestions, it just wasnt to be I suppose, a couple of family members were interested in the plan also but after showing them my posts on here and the call log from my phone, they wouldn't touch it

    Cheers !

    I tried to get onto this plan last week, moving from TescoMobile.

    I was waiting for a call back within minutes but it never happened. Anyway rang back and next person appeared to hang up on me (accidentally??). Third time it as explained that the reason that I didn't get the callback is that I have opted out of most/all communication with vodafone when signing up for broadband. They said they would change this for me and ring me back, still waiting 4 days later.

    Anyway, I reckon that I will give it another go this week.


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  • #1261
    corks finest
    Registered Users, Registered Users 2 Posts: 8,707 ✭✭✭corks finest


    JustMac wrote: »
    orm0nd wrote: »
    I specified the plan and he told me the benefits which were as outlined in this forum , no call back

    anyhow I'm not going to hog the forum any longer

    Thanks for replies and suggestions, it just wasnt to be I suppose, a couple of family members were interested in the plan also but after showing them my posts on here and the call log from my phone, they wouldn't touch it

    Cheers !

    I tried to get onto this plan last week, moving from TescoMobile.

    I was waiting for a call back within minutes but it never happened. Anyway rang back and next person appeared to hang up on me (accidentally??). Third time it as explained that the reason that I didn't get the callback is that I have opted out of most/all communication with vodafone when signing up for broadband. They said they would change this for me and ring me back, still waiting 4 days later.

    Anyway, I reckon that I will give it another go this week.
    Keep going worth it,,,, obviously only chat to the N of Ireland guys


  • #1262
    corks finest
    Registered Users, Registered Users 2 Posts: 8,707 ✭✭✭corks finest


    Purple Mountain wrote: »
    corks finest wrote: »
    4G ?

    Sometimes!
    Im getting 4G now,never got anything like it with meteor,Tesco etc


  • #1263
    Purple Mountain
    Registered Users, Registered Users 2 Posts: 13,275 ✭✭✭✭Purple Mountain


    corks finest wrote: »
    Im getting 4G now,never got anything like it with meteor,Tesco etc

    I did have it with tesco when they introduced it recently but I was at my wits end with dropped coverage with them and problems when abroad.

    To thine own self be true



  • #1264
    corks finest
    Registered Users, Registered Users 2 Posts: 8,707 ✭✭✭corks finest


    Purple Mountain wrote: »
    corks finest wrote: »
    Im getting 4G now,never got anything like it with meteor,Tesco etc

    I did have it with tesco when they introduced it recently but I was at my wits end with dropped coverage with them and problems when abroad.
    They're not great


  • #1265
    abb55aa
    Registered Users Posts: 3 ✭abb55aa


    How do you call Vodafone sales ? Whenever I call it is asking me for a phone number.

    I got to them on chat and they said in store I can get

    Pay as you go,

    Vodafone X- Music- €20 (4 weeks) you get 20GB data, 100 minutes, Unlimited texts to any network, Spotify.


    Isn't this better than plan offered by phone?


  • #1266
    orm0nd
    Registered Users, Registered Users 2 Posts: 4,232 ✭✭✭orm0nd


    corks finest wrote: »
    Keep going worth it,,,, obviously only chat to the N of Ireland guys

    NI dealings
    First guy obviously made a hames of my application. Second hung up for no reason. Third attempt transferred straight to customer care.


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  • #1267
    roadrunnermick
    Registered Users Posts: 241 ✭✭roadrunnermick


    I would like to sign up for this

    Is this only for people that are signed up with there broadband ?

    Cheers


  • #1268
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    roadrunnermick wrote: »
    I would like to sign up for this

    Is this only for people that are signed up with there broadband ?

    Cheers

    No, anyone moving to Vodafone mobile bringing their number from another network.

    https://www.buymeacoffee.com/dopetech.ie



  • #1269
    orm0nd
    Registered Users, Registered Users 2 Posts: 4,232 ✭✭✭orm0nd


    abb55aa wrote: »
    How do you call Vodafone sales ? Whenever I call it is asking me for a phone number.

    1800595595

    press 2 on the prompt


  • #1270
    Jb1989
    Registered Users, Registered Users 2 Posts: 2,509 ✭✭✭Jb1989


    Hi, I've only experience with bill pay.
    Can you credit your prepay balance, with the likes of 100 hundred euro, so don't have to remember to top up every 28 days, or has it to be a new top up every 28 days? Thanks


  • #1271
    Jb1989
    Registered Users, Registered Users 2 Posts: 2,509 ✭✭✭Jb1989


    OmegaGene wrote: »
    Top up every 28 days
    If you’re likely to forget or can’t be bothered with the hassle go for Vodafone X deal instead

    Will check this x deal. Thank you


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  • #1272
    corks finest
    Registered Users, Registered Users 2 Posts: 8,707 ✭✭✭corks finest


    Jb1989 wrote: »
    OmegaGene wrote: »
    Top up every 28 days
    If you’re likely to forget or can’t be bothered with the hassle go for Vodafone X deal instead

    Will check this x deal. Thank you
    X is good too,keep meaning to go for it but something came up the last 2 month s


  • #1273
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,850 ✭✭✭Ten Pin


    Will check this x deal. Thank you

    X also requires top up every 4 weeks in the same way as Data User so there's no advantage in that regard.

    X is easier to opt in to, Data User requires a bit more work.

    X takes your top up. Data User let's you keep your top up.

    There is an auto top option but for Data User you still need to buy calls add on each time.


  • #1274
    Genghis
    Registered Users, Registered Users 2 Posts: 3,063 ✭✭✭Genghis


    Auto top up is flawless, you never need to remember, set and forget it's practically the same as bill pay.

    For calls, yes you have to buy a package (unlimited for €15 or 100 for €5, each for 30 days) but this is easily done via the Vodafone app. In the app you can see minutes and time remaining, or you could wait until the day you can't make a call and top up then.

    For me the cost of the plan plus the quality of coverage and speed of data far, far outweighs a tiny job every 30 or so days.


  • #1275
    The Ayatolla
    Registered Users, Registered Users 2 Posts: 4,108 ✭✭✭The Ayatolla


    So does the auto-top up go through on the same calendar day, so make sure you opt into the plan? Or is it every 28 days?


  • #1276
    deep1
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭deep1


    Genghis wrote: »
    Auto top up is flawless, you never need to remember, set and forget it's practically the same as bill pay.

    For calls, yes you have to buy a package (unlimited for €15 or 100 for €5, each for 30 days) but this is easily done via the Vodafone app. In the app you can see minutes and time remaining, or you could wait until the day you can't make a call and top up then.

    For me the cost of the plan plus the quality of coverage and speed of data far, far outweighs a tiny job every 30 or so days.

    That’s good but do you need to turn off data before too-up day as Vodafone can not guarantee what time auto-top up occurs so you could be paying for data by per day after midnight.
    That’s why I have don’t have auto-top up enabled.
    Maybe i should and just remember to turn off data night before.


  • #1277
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,850 ✭✭✭Ten Pin


    Open to correction...

    Auto top is set for 28 day interval.

    Because the plan runs out at midnight on day 29 you should in theory always be within the bounds of the plan dates when auto top up occurs as long as it goes through correctly.

    Does anyone know what time of day auto top up happens? Working hours, midnight or some other arbitrary time? As long as it's well before midnight on day 29, you should be covered.

    With manual top you can get up to 29 days use but if you don't want the hassle then auto top is convenient.

    You still need to buy calls add on manually regardless of top up method.


  • #1278
    upandcumming
    Registered Users Posts: 2,718 ✭✭✭upandcumming


    deep1 wrote: »
    That’s good but do you need to turn off data before too-up day as Vodafone can not guarantee what time auto-top up occurs so you could be paying for data by per day after midnight.
    That’s why I have don’t have auto-top up enabled.
    Maybe i should and just remember to turn off data night before.

    Ha?


  • #1279
    TorresLegend
    Registered Users Posts: 76 ✭✭TorresLegend


    Giving this a go right now. Requested a sim from Eir last Thursday which arrived this morning.

    I've just gone through their online porting procedure.

    As soon as I'm on Eir I'll be following the instructions from https://www.boards.ie/vbulletin/showpost.php?p=107784419&postcount=1066

    I'll be back when it's all complete. The clock starts now. Thanks to everyone for the instructions along the way!


  • #1280
    TorresLegend
    Registered Users Posts: 76 ✭✭TorresLegend


    TorresLegend wrote: »
    Giving this a go right now. Requested a sim from Eir last Thursday which arrived this morning.

    I've just gone through their online porting procedure.

    As soon as I'm on Eir I'll be following the instructions from https://www.boards.ie/vbulletin/showpost.php?p=107784419&postcount=1066

    I'll be back when it's all complete. The clock starts now. Thanks to everyone for the instructions along the way!


    Ported completed to Eir at 3 o'clock. Called Vodafone on 1800 595595 and pressed 2. Spoke to a very helpful lady in NI who knew all about the plan. She then called me back within ten minutes and went through the plan. SIM is on the way! So far, so good.


  • #1281
    irishchris
    Registered Users, Registered Users 2 Posts: 3,233 ✭✭✭irishchris


    Hi everyone, have read through this thread in bits and pieces over the last few days.
    Here is my experience.ported my main number from vodafone x to 48 months for cost savings and better reception.
    From time to time my broadband however goes down and used to use my vodafone x sim in router whilst it was down.
    Now that I'm no longer able to do that I would like to use this offer when needed. Is it possible to sign up to this offer and then not use it for month or two and then use my 20€ balance to buy data add-ons every odd month? Or is there a necessity to top up every month in order to not lose this offer?


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  • #1282
    Nuno
    Registered Users Posts: 228 ✭✭Nuno


    TorresLegend wrote: »
    Ported completed to Eir at 3 o'clock. Called Vodafone on 1800 595595 and pressed 2. Spoke to a very helpful lady in NI who knew all about the plan. She then called me back within ten minutes and went through the plan. SIM is on the way! So far, so good.

    Did you have to top up when you were on Eir to complete the port over?


  • #1283
    Nuno
    Registered Users Posts: 228 ✭✭Nuno


    Nuno wrote: »
    Did you have to top up when you were on Eir to complete the port over?

    It's okay, I just did a quick google and found the following link https://www.eir.ie/porting/
    Seems you can do it without spending a penny.


  • #1284
    irishchris
    Registered Users, Registered Users 2 Posts: 3,233 ✭✭✭irishchris


    Nuno wrote: »
    It's okay, I just did a quick google and found the following link https://www.eir.ie/porting/step1
    Seems you can do it without spending a penny.

    Hope so as I just ported from an eir mobile sim to vodafone without ever using it or topping it up


  • #1285
    Nuno
    Registered Users Posts: 228 ✭✭Nuno


    OmegaGene wrote: »
    The links doesn’t work

    Link modified, should work now.


  • #1286
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,850 ✭✭✭Ten Pin


    ...broadband...down and used to use my vodafone x sim in router whilst it was down.
    Now that I'm no longer able to do that...
    Why? Do 48 not allow phone hotspot?

    Is it possible to sign up to this offer and then not use it for month or two and then use my 20€ balance to buy data add-ons every odd month?

    Yes, no need to top up every month.

    You can go up to six months between top ups.


  • #1287
    irishchris
    Registered Users, Registered Users 2 Posts: 3,233 ✭✭✭irishchris


    Ten Pin wrote: »
    Why? Do 48 not allow phone hotspot?




    Yes, top up required within 6 months of last top up.

    Assume 48 do allow hotspot but my main broadband is with three so if they go down so do 48. Vf would just be a backup if this happens or if congestion is really bad at weekends etc


  • #1288
    TorresLegend
    Registered Users Posts: 76 ✭✭TorresLegend


    TorresLegend wrote: »
    Ported completed to Eir at 3 o'clock. Called Vodafone on 1800 595595 and pressed 2. Spoke to a very helpful lady in NI who knew all about the plan. She then called me back within ten minutes and went through the plan. SIM is on the way! So far, so good.


    SIM has just arrived via Nightline. I just have to wait now until Vodafone complete the port.


  • #1289
    irishchris
    Registered Users, Registered Users 2 Posts: 3,233 ✭✭✭irishchris


    TorresLegend wrote: »
    SIM has just arrived via Nightline. I just have to wait now until Vodafone complete the port.

    Did you get an email from vodafone confirming they dispatched the sim? I signed up yesterday too but no word on the sim?


  • #1290
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    irishchris wrote: »
    Did you get an email from vodafone confirming they dispatched the sim? I signed up yesterday too but no word on the sim?

    I don't think anyone gets an email. They just send the sim. I didn't get one anyway.

    https://www.buymeacoffee.com/dopetech.ie



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  • #1291
    TorresLegend
    Registered Users Posts: 76 ✭✭TorresLegend


    irishchris wrote: »
    Did you get an email from vodafone confirming they dispatched the sim? I signed up yesterday too but no word on the sim?

    Didn't get an email.

    Port completed at 4.40pm this afternoon. Waiting for the text to say plan has activated. Mobile data is off in the mean time.


  • #1292
    jamescd
    Registered Users, Registered Users 2 Posts: 2,345 ✭✭✭jamescd


    TorresLegend wrote: »
    Didn't get an email.

    Port completed at 4.40pm this afternoon. Waiting for the text to say plan has activated. Mobile data is off in the mean time.


    Call customer care and ask for data, minutes and texts while waiting for plan to activate. It's gonna take a few days to activate, usually 4.



    Unless you're fine with not being able to use your phone for a few days.


  • #1293
    TorresLegend
    Registered Users Posts: 76 ✭✭TorresLegend


    jamescd wrote: »
    Call customer care and ask for data, minutes and texts while waiting for plan to activate. It's gonna take a few days to activate, usually 4.



    Unless you're fine with not being able to use your phone for a few days.


    Which would be the best number to call for this? Do I go back to the sales team that sent out the SIM?


  • #1294
    orm0nd
    Registered Users, Registered Users 2 Posts: 4,232 ✭✭✭orm0nd


    TorresLegend wrote: »
    Which would be the best number to call for this? Do I go back to the sales team that sent out the SIM?

    1907


  • #1295
    jamescd
    Registered Users, Registered Users 2 Posts: 2,345 ✭✭✭jamescd


    TorresLegend wrote: »
    Which would be the best number to call for this? Do I go back to the sales team that sent out the SIM?

    No, Customer Care - 1747 will do. You might have to be patient and explain a few times though. I got through to some Asian call centre and the guy who answered couldn't understand what I was trying to explain to him. After 3 or 4 minutes of back and forth, he transferred me to someone else and thankfully the 2nd guy knew exactly what I was talking about. Got me sorted with data, minutes and texts straight away.

    Just explain clearly that you are already on a plan and you just want data, minutes and texts to use while waiting for it to activate.


  • #1296
    TorresLegend
    Registered Users Posts: 76 ✭✭TorresLegend


    jamescd wrote: »
    No, Customer Care - 1747 will do. You might have to be patient and explain a few times though. I got through to some Asian call centre and the guy who answered couldn't understand what I was trying to explain to him. After 3 or 4 minutes of back and forth, he transferred me to someone else and thankfully the 2nd guy knew exactly what I was talking about. Got me sorted with data, minutes and texts straight away.

    Just explain clearly that you are already on a plan and you just want data, minutes and texts to use while waiting for it to activate.


    All done, I was given 1GB, 100 minutes and 100 texts to keep me going until activation!


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  • #1297
    orm0nd
    Registered Users, Registered Users 2 Posts: 4,232 ✭✭✭orm0nd


    TorresLegend wrote: »
    All done, I was given 1GB, 100 minutes and 100 texts to keep me going until activation!

    you might let us know when you get fully sorted,

    I might give this another try in a couple of weeks time,

    ( I eventually found out they had my number incorrect, offered to send another sim but I had my monthly plan topped up)

    1907 was the number I used, the reps there seem to know their stuff


  • #1298
    Quackster
    Moderators, Regional South Moderators Posts: 5,842 Mod ✭✭✭✭Quackster


    orm0nd wrote: »
    1907 was the number I used, the reps there seem to know their stuff

    1907 and 1747 connect to the same service. 1907 has the advantage that it can be dialed from any phone.


  • #1299
    irishchris
    Registered Users, Registered Users 2 Posts: 3,233 ✭✭✭irishchris


    TorresLegend wrote: »
    All done, I was given 1GB, 100 minutes and 100 texts to keep me going until activation!

    Got mine ported over today and after ringing got the same 100 mins, 100 texts and 1GB data to tide me over until the offer goes on my account. finding vodafone really easy and professional to deal with


  • #1300
    The Ayatolla
    Registered Users, Registered Users 2 Posts: 4,108 ✭✭✭The Ayatolla


    When you get the data etc to tie you over, do you ring the same Northern Ireland sales team? Or can regular customer service handle this?


  • #1301
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    The Ayatolla wrote: »
    When you get the data etc to tie you over, do you ring the same Northern Ireland sales team? Or can regular customer service handle this?

    Answered around 4 posts back!

    1747

    https://www.buymeacoffee.com/dopetech.ie



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