VF PAYG "Data User Plan" 15Gb/unlimited calls/texts €20/28 days

Asmooh

funny that you get 20-30GB for the same price in NI XD

deep1

Frank_1969 wrote: »

Got this sim this morning,inserted into unlocked phone,no service,emergency calls only..
Do I need to do something to activate the sim card?

Should wait for the signal to drop on other network , once you get text from Vodafone then after that signal will drop.
Then switch sim.

All this questions have been answered multiple time before.

Quackster

deep1 wrote: »

Free month offer is still on, can confirm I got last week.
Sales told me to top-up as soon as sim is active but I waited the offer to be shown and got free 20€ top-up.

You're the only one who's reported getting the free €20 top up since May 1st though, as far as I can see?

The Vodafone T&Cs stated the first month free offer ended April 30th so I wouldn't be relying on getting it. If you do, consider it a bonus.

deep1

Quackster wrote: »

You're the only one who's reported getting the free €20 top up since May 1st though, as far as I can see?

The Vodafone T&Cs stated the first month free offer ended April 30th so I wouldn't be relying on getting it. If you do, consider it a bonus.

Yes, As sales told I won't get free month and will need to top-up, Was nice surprise anyway, also got 10€ free app registration credit.

dercunx

deep1 wrote:

Yes, As sales told I won't get free month and will need to top-up, Was nice surprise anyway, also got 10€ free app registration credit.

I got this yesterday too for app registration, but then around 2 Euro disappeared from it.

I also got 200 mins, 200 texts and 2GB data to tie me over until plan becomes active.

deep1

dercunx wrote: »

I got this yesterday too for app registration, but then around 2 Euro disappeared from it.

I also got 200 mins, 200 texts and 2GB data to tie me over until plan becomes active.

1.99€ you were charged for daily data charge.

tdonegan1990

Just received this text, "Thanks for topping up. To check your top up offer and balance freetext BAL to 50233".
Checked my balance it was topped up by €20!
Take it then my plan is activated?

deep1

tdonegan1990 wrote: »

Just received this text, "Thanks for topping up. To check your top up offer and balance freetext BAL to 50233".
Checked my balance it was topped up by €20!
Take it then my plan is activated?

Yes, you should see “Student Offer” in app now and that confirms that free month offer is still on!

tdonegan1990

deep1 wrote: »

Yes, you should see “Student Offer” in app now and that confirms that free month offer is still on!

Happy days!
Im still having issues with the app. The issue has been passed on to the technical team. Delighted the offer is sorted tho.
Cheers everyone for the help and advice.

DopeTech

tdonegan1990 wrote: »

Just received this text, "Thanks for topping up. To check your top up offer and balance freetext BAL to 50233".
Checked my balance it was topped up by €20!
Take it then my plan is activated?

Yes, you should see it in the app now.

honda boi

Rang yesterday evening for the missus and sim arrived this afternoon.
Popped sim in and no signal yet,looks like gotta wait for the porting to finish.
Props to Vodafone on very quick delivery of less than a day!

lenoude

Got my SIM this morning and number ported about an hour ago.

Registered the number and got the E10 credit. Plan hasn't kicked in so I went onto Live Chat and they gave 50 mins and 500mb. It doesn't show as being applied on my account, but I did get a text about it being added.

Bit tight because I'm going out tomorrow evening so gonna need my data. Was trying to call customer service to see if they might up it. When I call 1747 the system then says that it's just for bill pay customers? Tried the other number but no joy.

Any ideas?

Cheers

PenguinMan

Does anyone on Vodafone know if you can use the excess credit to pay for Office 365 through the One Drive app?

DopeTech

PenguinMan wrote: »

Does anyone on Vodafone know if you can use the excess credit to pay for Office 365 through the One Drive app?

You can

PenguinMan

Sir Dosser wrote: »

You can

Thanks for that. Anybody know if the sales team are there on weekends?

DopeTech

PenguinMan wrote: »

Thanks for that. Anybody know if the sales team are there on weekends?

Monday to Friday 9-5 afaik.

dodzy

corks finest wrote: »

Should get a free month also,plus an extra 20 GB during the free month,I also spoke to Saoirse who passed me onto her male colleague

She was a fool, so was Ryan and some other guy. They all appear to not have a fckng clue really. Promise one thing, don’t deliver; “em, ah, Al be back in a manat, I’ll give you a call back, blah blah bla”....to be honest, they all sound like a pack of trainees.

The only consistent thing they all say is that you definitely cannot get it as an existing VF customer, bill or PAYG. So a port out and back is required. I’m just there (I hope). Port back complete, Sim active, free 10€ credit applied as a tide over, now just to get the bloody plan.

DopeTech

dodzy wrote: »

She was a fool, so was Ryan and some other guy. They all appear to not have a fckng clue really. Promise one thing, don’t deliver; “em, ah, Al be back in a manat, I’ll give you a call back, blah blah bla”....to be honest, they all sound like a pack of trainees.

The only consistent thing they all say is that you definitely cannot get it as an existing VF customer, bill or PAYG. So a port out and back is required. I’m just there (I hope). Port back complete, Sim active, free 10€ credit applied as a tide over, now just to get the bloody plan.

Activations team are Monday-Friday as far as I remember.

Atlantic Dawn

Mr.S wrote: »

Just to be clear...you can only get this plan by ringing up!? What's the difference between this and the Vodafone X weekend plan that gives you more data for the same price?

Vodafone X doesn't give you unlimited calls is probably the main difference.

corks finest

Atlantic Dawn wrote: »

Vodafone X doesn't give you unlimited calls is probably the main difference.

Plus 20 GB as akin to 15, and Spotify for e5

Seapoint

What's the delivery times on sim cards?

We ordered two cards on Weds evening and they still haven't arrived. Dublin

deep1

Seapoint wrote: »

What's the delivery times on sim cards?

We ordered two cards on Weds evening and they still haven't arrived. Dublin

Most cases, next day!

honda boi

Having an issue with the missuss account
Sim arrived and number ported yesterday.
Downloaded the app ,got the free€10 and rang today and got free minutes,calls and data for the mean time.
While out and about her internet stopped working.
Checked the app and the €10 is gone and the data add on not touched.
Got onto support and there saying that the phone has been used as a hotspot. This phone has never been used as a hotspot.
Basically support telling me to f**k off computer says " no" attitude.

DopeTech

honda boi wrote: »

Having an issue with the missuss account
Sim arrived and number ported yesterday.
Downloaded the app ,got the free€10 and rang today and got free minutes,calls and data for the mean time.
While out and about her internet stopped working.
Checked the app and the €10 is gone and the data add on not touched.
Got onto support and there saying that the phone has been used as a hotspot. This phone has never been used as a hotspot.
Basically support telling me to f**k off computer says " no" attitude.

It's using the hs apn. You need to delete this and set it to use the live.vodafone.com apn.

honda boi

Sir Dosser wrote: »

It's using the hs apn. You need to delete this and set it to use the live.vodafone.com apn.

Just checked it there and yep that APN was selected!!
Would there be any use in going to support again?
She never touched the APN ,it seems that APN was automatically selected

DopeTech

honda boi wrote: »

Just checked it there and yep that APN was selected!!
Would there be any use in going to support again?
She never touched the APN ,it seems that APN was automatically selected

You can try but they always just blame the user despite it selecting itself.

honda boi

Sir Dosser wrote: »

You can try but they always just blame the user despite it selecting itself.

Great, she lost free money so
Will give support a go in awhile and see what happens.
Very odd how the sim selected the hs APN

Frank_1969

Got a call from Vodafone sales on Wednesday morning, offering me this deal with the first month free.Recieved SIM card Thursday.Activated and ported over from Lycamobile on Thursday evening.Rang support,got 100 minutes,100 texts and 1gb of data until plan is activated.Installed My Vodafone app, balance is 37 cents..Just wondering how long does it take to get the plan and €20 onto my account?

deep1

Frank_1969 wrote: »

Got a call from Vodafone sales on Wednesday morning, offering me this deal with the first month free.Recieved SIM card Thursday.Activated and ported over from Lycamobile on Thursday evening.Rang support,got 100 minutes,100 texts and 1gb of data until plan is activated.Installed My Vodafone app, balance is 37 cents..Just wondering how long does it take to get the plan and €20 onto my account?

Most cases 48 hours, guessing your should be on Monday evening now.

DopeTech

Frank_1969 wrote: »

Got a call from Vodafone sales on Wednesday morning, offering me this deal with the first month free.Recieved SIM card Thursday.Activated and ported over from Lycamobile on Thursday evening.Rang support,got 100 minutes,100 texts and 1gb of data until plan is activated.Installed My Vodafone app, balance is 37 cents..Just wondering how long does it take to get the plan and €20 onto my account?

Answer is on about every page of this thread but if reading is too much effort then usually 2-3 working days.