Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

VF PAYG "Data User Plan" 15Gb/unlimited calls/texts €20/28 days

1…2526272931

Comments

  • #1402
    jamescd
    Registered Users, Registered Users 2 Posts: 2,345 ✭✭✭jamescd


    OmegaGene wrote: »
    Forget what she said and wait for the free top up and that will let you know the plan has kicked in


    ^^


    This. I was also told there's no free €20 but I got it anyway.


  • #1403
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    jamescd wrote: »
    OmegaGene wrote: »
    Forget what she said and wait for the free top up and that will let you know the plan has kicked in


    ^^


    This. I was also told there's no free €20 but I got it anyway.
    Definitely get it


  • #1404
    jim salter
    Registered Users Posts: 680 ✭✭✭jim salter


    Ok, so, have been on the plan a month, topped up a few days back and had €20 credit...today all credit gone????

    Do I have to opt into the Unlimited Any Network Calls, €15 every month???


  • #1405
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    jim salter wrote: »
    Ok, so, have been on the plan a month, topped up a few days back and had €20 credit...today all credit gone????

    Do I have to opt into the Unlimited Any Network Calls, €15 every month???
    Yes,but can set up a recurring effort, get onto live chat etc ref where you're credit went


  • #1406
    jim salter
    Registered Users Posts: 680 ✭✭✭jim salter


    Duplicate post


  • #1407
    jim salter
    Registered Users Posts: 680 ✭✭✭jim salter


    corks finest wrote: »
    Yes,but can set up a recurring effort, get onto live chat etc ref where you're credit went

    Is there an option for the recurring calls? (Can't see it on the web site and can't seem to log in to the app)


  • #1408
    deep1
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭deep1


    jim salter wrote: »
    Ok, so, have been on the plan a month, topped up a few days back and had €20 credit...today all credit gone????

    Do I have to opt into the Unlimited Any Network Calls, €15 every month???

    Yes you have to buy add-on each month.


  • #1409
    jim salter
    Registered Users Posts: 680 ✭✭✭jim salter


    OmegaGene wrote: »
    When you top up €20 you are getting the data and texts only
    Plenty of apps allow calls over data such as WhatsApp so that’s always an option.
    If you don’t buy a call bundle and make calls then you will use all your credit in no time at all

    Yeah, €12.06 for a 36 min call!!!!!


  • #1410
    jim salter
    Registered Users Posts: 680 ✭✭✭jim salter


    OmegaGene wrote: »
    That’s how Vodafone make their money

    Sorted now. Chat advisor activated the add-on. ðŸ‘


  • Advertisement
  • #1411
    jim salter
    Registered Users Posts: 680 ✭✭✭jim salter


    OmegaGene wrote: »
    Did they activate it at no charge ?

    Yes...they advised I had to text every month...I can't find the recurring option anywhere


  • #1412
    nemefuria
    Registered Users Posts: 51 ✭✭nemefuria


    My new SIM arrived today and this afternoon SMS from Vodafone: "To facilitate your move to Vodafone you will only be able to receive call and text messages for a short period..."

    It's now late in the evening and my number is yet to be ported, i.e. my Tesco Mobile SIM still works with my number. Did anybody experience this kind of delay with the number porting over after receiving the SMS from Vodafone? Am just concerned that the port failed, they never asked me for my Tesco Mobile account number...do they need that?


  • #1413
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    jim salter wrote: »
    OmegaGene wrote: »
    When you top up €20 you are getting the data and texts only
    Plenty of apps allow calls over data such as WhatsApp so that’s always an option.
    If you don’t buy a call bundle and make calls then you will use all your credit in no time at all

    Yeah, €12.06 for a 36 min call!!!!!
    Dick Turpin


  • #1414
    moonboy52
    Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭moonboy52


    Thank you everybody for the information thus far. Going to swap from Three PAYG.

    I assume if i go with the €5 calls option, that any remaining credit can be used on the Google Play Store as carrier billing like with Three?


  • #1415
    msmx5
    Registered Users Posts: 476 ✭✭msmx5


    moonboy52 wrote: »
    Thank you everybody for the information thus far. Going to swap from Three PAYG.

    I assume if i go with the €5 calls option, that any remaining credit can be used on the Google Play Store as carrier billing like with Three?

    Yes it can, or for spotify add-on or kept for the following ,month for a call or data add-on. Or donated to another VF-PAYG customer (via IOU Buddy)


  • #1416
    moonboy52
    Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭moonboy52


    Phoned up,

    NI sales team guy knew about the plan straight away.

    He was aware that the plan is only activated when they do the initial 20 top up from their end. Sim in the post.

    Hopefully will be as straightforward as the phone call


  • Advertisement
  • #1417
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    moonboy52 wrote: »
    Phoned up,

    NI sales team guy knew about the plan straight away.

    He was aware that the plan is only activated when they do the initial 20 top up from their end. Sim in the post.

    Hopefully will be as straightforward as the phone call
    Happy days boy


  • #1418
    nemefuria
    Registered Users Posts: 51 ✭✭nemefuria


    Thanks to OP and post #1066, my number ported over this morning, got €10 credit for registering on the website, then got 1GB data, 30 mins and 30 texts (over webchat) while I wait for the offer to activate.

    May be useful to others:
    - Once you receive the SIM and get a SMS from Vodafone telling you that you can only make calls and text for a short period, and to check your voicemail, it may actually take them quite a while before your number is ported over. In my case the text came around 4pm but my number was only ported 8am the following day. Don't put the new Vodafone SIM into your phone until you lose connection with the old SIM.
    - To get the 1GB data before the plan activates, I found it almost impossible to contact customer service via 1907 (can use any phone) or 1747 (on Vodafone only I think). Think both connects you to the same system but they always say too busy and ask you to arrange a call back, which is awkward to do and same-day slots are always full! Finally got through to someone over webchat who kindly provided me with data, mins and texts.


  • #1419
    nemefuria
    Registered Users Posts: 51 ✭✭nemefuria


    I called about 6 times and gave up. You must have got through to a very generous CS agent. €50 free credit at the get go, well done!


  • #1420
    BonnieSituation
    Registered Users, Registered Users 2 Posts: 19,085 ✭✭✭✭BonnieSituation


    Can someone link back to the post with the original "HOW TO" in it?


  • #1421
    jamescd
    Registered Users, Registered Users 2 Posts: 2,345 ✭✭✭jamescd


    https://www.boards.ie/vbulletin/showpost.php?p=107784419&postcount=1066


  • Advertisement
  • #1422
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    OmegaGene wrote: »
    nemefuria wrote: »
    Thanks to OP and post #1066, my number ported over this morning, got €10 credit for registering on the website, then got 1GB data, 30 mins and 30 texts (over webchat) while I wait for the offer to activate.

    May be useful to others:
    - Once you receive the SIM and get a SMS from Vodafone telling you that you can only make calls and text for a short period, and to check your voicemail, it may actually take them quite a while before your number is ported over. In my case the text came around 4pm but my number was only ported 8am the following day. Don't put the new Vodafone SIM into your phone until you lose connection with the old SIM.
    - To get the 1GB data before the plan activates, I found it almost impossible to contact customer service via 1907 (can use any phone) or 1747 (on Vodafone only I think). Think both connects you to the same system but they always say too busy and ask you to arrange a call back, which is awkward to do and same-day slots are always full! Finally got through to someone over webchat who kindly provided me with data, mins and texts.

    I called and got 15gb of data €20 call credit and 333 texts to keep the sim going for a couple of days, it took 3 calls before I got someone that could speak English but it was easy enough, few days later I got a text saying thanks for topping up and another €20 free and the plan was started, collected another tenner for registering on the app
    Have another sim to change soon, I’m counting down the days to ditch my own contract that’s €60 a month now with Vodafone, they keep calling me to take a new phone and start again but they can forget that idea, free iPhone the fella said, it’s not free when it’s €1440 over 24 months lol
    Yeah I did the same,this deal is the best out there,hope it stays


  • #1423
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    OmegaGene wrote: »
    jamescd wrote: »
    https://www.boards.ie/vbulletin/showpost.php?p=107784419&postcount=1066

    This should be added as a sticky to the first post if a moderator could oblige it would be great
    Agree


  • #1424
    BonnieSituation
    Registered Users, Registered Users 2 Posts: 19,085 ✭✭✭✭BonnieSituation


    Thanks for that.

    I've had enough of eir and their excruciating speeds in Dublin City.


  • #1425
    gobo99
    Registered Users, Registered Users 2 Posts: 566 ✭✭✭gobo99


    I rang a few weeks ago and got a NI agent straight away. Asked for data user plan and was no problems really.
    Once ported I used webchat to ask for some free minutes data and texts to tide me over.
    From the first call to the plan being activated was 9/10 days for me.
    Got the 100 minutes for €5. Don't know what to spend the rest on.


  • #1426
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    BonnieSituation wrote: »
    Thanks for that.

    I've had enough of eir and their excruciating speeds in Dublin City.
    Was with that inept shower useless, left over 2 years ago still getting a monthly bill from them xm,albeit a -11 cent one


  • #1427
    Quackster
    Moderators, Regional South Moderators Posts: 5,843 Mod ✭✭✭✭Quackster


    OmegaGene wrote: »
    just a heads up for anyone that is currently on vodafone bill pay and want to switch out and back to avail of the data user plan, switch to postmobile online and it only takes a minute to fill out the form and the sim is free and first month is also free for switching and the added bonus of keeping your number


    https://postmobile.ie/totalrollover/

    Plus the added benefit that Post Mobile SIMs work in devices locked to Vodafone.


  • #1428
    blackwave
    Registered Users Posts: 833 ✭✭✭blackwave


    So I got my additional credit and when I checked the Vodafone app my offer shows up as the student offer with free texts and 15 gb of data and for €20 a month. Has this happened to anyone else before and I am best off going to customer care through the app or ringing customer care on this?


  • #1429
    Quackster
    Moderators, Regional South Moderators Posts: 5,843 Mod ✭✭✭✭Quackster


    blackwave wrote: »
    So I got my additional credit and when I checked the Vodafone app my offer shows up as the student offer with free texts and 15 gb of data and for €20 a month. Has this happened to anyone else before and I am best off going to customer care through the app or ringing customer care on this?

    The Data User Plan is the Student Offer. You're set up correctly.


  • #1430
    blackwave
    Registered Users Posts: 833 ✭✭✭blackwave


    Quackster wrote: »
    blackwave wrote: »
    So I got my additional credit and when I checked the Vodafone app my offer shows up as the student offer with free texts and 15 gb of data and for €20 a month. Has this happened to anyone else before and I am best off going to customer care through the app or ringing customer care on this?

    The Data User Plan is the Student Offer. You're set up correctly.

    But the student offer I have been given is different. It is not free calls the one I have been is for free texts to any network and is for €20 and not €15 so I think they have put me on the wrong plan.


  • #1431
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    blackwave wrote: »
    So I got my additional credit and when I checked the Vodafone app my offer shows up as the student offer with free texts and 15 gb of data and for €20 a month. Has this happened to anyone else before and I am best off going to customer care through the app or ringing customer care on this?
    Yep that's normal bud


  • Advertisement
  • #1432
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    The offer is 15GB and texts for 20euro top up, keep the top up.

    If you still have 20 credit balance then you are on the Data User Plan.

    The calls are optional via an add on which is 15 for unlimited or 5 for 100 minutes.


  • #1433
    donegal.
    Registered Users, Registered Users 2 Posts: 4,635 ✭✭✭donegal.


    I've just changed to this plan today. I've got free min/text and 3gb data untill the plan activates.

    I'm not able to tether. Is tethering possible on this plan?


  • #1434
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,899 ✭✭✭DopeTech


    donegal. wrote: »
    I've just changed to this plan today. I've got free min/text and 3gb data untill the plan activates.

    I'm not able to tether. Is tethering possible on this plan?

    It's more a phone issue. Any phone running Oreo or newer has the data settings locked down and will try and use a chargeable APn to connect to the internet. If you have no credit it won't work.

    https://www.buymeacoffee.com/dopetech.ie



  • #1435
    donegal.
    Registered Users, Registered Users 2 Posts: 4,635 ✭✭✭donegal.


    Sir Dosser wrote: »
    It's more a phone issue. Any phone running Oreo or newer has the data settings locked down and will try and use a chargeable APn to connect to the internet. If you have no credit it won't work.
    Tethering was working on the phone earlier using Three and I have credit.
    Are there any settings I can change or anything?
    The phone's a Mi A1 with android 8.1


  • #1436
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,899 ✭✭✭DopeTech


    donegal. wrote: »
    Tethering was working on the phone earlier using Three and I have credit.
    Are there any settings I can change or anything?
    The phone's a Mi A1 with android 8.1

    That's the phone I had a few months back and I wasn't able without it trying to use the hs.vodafone.com APN and therefore getting charged. Only way to get around it would be to root the phone and remove the hs APN and leave the live one. That would force it to use it for tethering.

    That solution isn't perfect either because the hs APN can reappear at any time and swallow up your credit.

    https://www.buymeacoffee.com/dopetech.ie



  • #1437
    podgeandrodge
    Registered Users, Registered Users 2 Posts: 5,858 ✭✭✭podgeandrodge


    Sir Dosser wrote: »
    It's more a phone issue. Any phone running Oreo or newer has the data settings locked down and will try and use a chargeable APn to connect to the internet. If you have no credit it won't work.

    Can you point to further info on this please. Lots of reddit stuff hard to find basic facts.
    Does this lock mean if you move operator and insert a new sim even if unlocked the new sim would not be able to create a new Apn?


  • #1438
    donegal.
    Registered Users, Registered Users 2 Posts: 4,635 ✭✭✭donegal.


    Sir Dosser wrote: »
    That's the phone I had a few months back and I wasn't able without it trying to use the hs.vodafone.com APN and therefore getting charged. Only way to get around it would be to root the phone and remove the hs APN and leave the live one. That would force it to use it for tethering.

    That solution isn't perfect either because the hs APN can reappear at any time and swallow up your credit.
    Sh1te


  • #1439
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,899 ✭✭✭DopeTech


    podgeandrodge wrote: »
    Can you point to further info on this please. Lots of reddit stuff hard to find basic facts.
    Does this lock mean if you move operator and insert a new sim even if unlocked the new sim would not be able to create a new Apn?

    Moving networks wont be a problem and afaik 3 only use the one APN so you can tether on their network without getting charged. The apns are decided by what sim is inserted at the time.

    https://www.buymeacoffee.com/dopetech.ie



  • #1440
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,899 ✭✭✭DopeTech


    donegal. wrote: »
    Sh1te

    Yeah Vodafone isn't for Android users on 8.0 or above if they need to tether.

    https://www.buymeacoffee.com/dopetech.ie



  • Advertisement
  • #1441
    Quackster
    Moderators, Regional South Moderators Posts: 5,843 Mod ✭✭✭✭Quackster


    Sir Dosser wrote: »
    That's the phone I had a few months back and I wasn't able without it trying to use the hs.vodafone.com APN and therefore getting charged. Only way to get around it would be to root the phone and remove the hs APN and leave the live one. That would force it to use it for tethering.

    That solution isn't perfect either because the hs APN can reappear at any time and swallow up your credit.

    Or use a third party app like EasyTether to tether via USB or Bluetooth.


  • #1442
    Genghis
    Registered Users, Registered Users 2 Posts: 3,063 ✭✭✭Genghis


    Sir Dosser wrote: »
    Yeah Vodafone isn't for Android users on 8.0 or above if they need to tether.

    I've a Nokia 7 plus, Android 8.1, tether no issue. I use it every day. Only APN I have is the Live one.


  • #1443
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    Tethering was working on the phone earlier using Three and I have credit.
    Are there any settings I can change or anything?
    The phone's a Mi A1 with android 8.1

    Set APN type to default or blank.

    If that doesn't work, set phone to 3G and try to tether.


  • #1444
    Sean46795
    Registered Users Posts: 3 ✭Sean46795


    Received my sim for this plan in the post today. Can anyone advise on what to do next? Do I just stay on my current network until I receive the text to say my number is porting to another network?


  • #1445
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,899 ✭✭✭DopeTech


    Sean46795 wrote: »
    Received my sim for this plan in the post today. Can anyone advise on what to do next?
    Read the thread.
    Do I just stay on my current network until I receive the text to say my number is porting to another network?
    Yes

    https://www.buymeacoffee.com/dopetech.ie



  • #1446
    moonboy52
    Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭moonboy52


    Got the hallowed text Yesterday. All set up. well worth the small wait.

    I have read the entire thread and i think i saw it mentioned before(i was drunk reading :P)

    The Vodafone app, just hangs / spins on getting balance. I assume it takes a few days for the systems to sync up?


  • Advertisement
  • #1447
    moonboy52
    Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭moonboy52


    OmegaGene wrote: »
    Have you registered your number on the app, I think I waited a week and registered a number and the free tenner went on

    Cheers Omega,

    I registered on the website(got the tenner) a few days ago and logged in with those details.

    I'll give it another few days




    Edit: It was Pi-hole blocking the ads in the app. all sorted now:o


  • #1448
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    moonboy52 wrote: »
    Got the hallowed text Yesterday. All set up. well worth the small wait.

    I have read the entire thread and i think i saw it mentioned before(i was drunk reading :P)

    The Vodafone app, just hangs / spins on getting balance. I assume it takes a few days for the systems to sync up?
    Doesn't open a lot of the time


  • #1449
    corks finest
    Registered Users, Registered Users 2 Posts: 8,708 ✭✭✭corks finest


    OmegaGene wrote: »
    corks finest wrote: »
    Doesn't open a lot of the time

    My oh said the same thing and when I checked the phone it was connected to WiFi
    Im on the app for months,will open eventually/mostly, whether or which,this deal is fab


  • #1450
    TOMs WIFE
    Registered Users Posts: 291 ✭✭TOMs WIFE


    How does this plan work out in terms of calls/data roaming does anyone know?


  • #1451
    Quackster
    Moderators, Regional South Moderators Posts: 5,843 Mod ✭✭✭✭Quackster


    TOMs WIFE wrote: »
    How does this plan work out in terms of calls/data roaming does anyone know?

    As with all Vodafone plans and add-ons, this plan (and associated add-ons) works in its entirely when roaming in the EEA.

    Indeed, Vodafone also applies EEA roaming rates in a few non-EEA countries such as Switzerland, the Isle of Man and Channel Islands.


  • Advertisement
This discussion has been closed.
Advertisement