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XtraVision refuse to Sell to Xbox Ones without purchase of an additional game

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    #512
    Delta2113
    Registered Users Posts: 2,677 ✭✭✭Delta2113


    XtraVision - more like LackofVision!


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    #513
    [Deleted User]
    Posts: 15,814 ✭✭✭✭ [Deleted User]


    The "unopened" for a return bit is a little odd considering that the majority of games sold in Xtravision are already opened. I'd happily argue like hell to get my money back.


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    #514
    zenno
    Closed Accounts Posts: 5,377 ✭✭✭zenno


    Deleted User wrote: »
    so was situation talked about on liveline or anywhere on the radio id love to listen in

    Here it is, if you haven't already heard it...

    https://www.youtube.com/watch?v=caqX9e4KGto


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    #515
    Topsnakebite
    Registered Users Posts: 133 ✭✭Topsnakebite


    Why was it necessary to buy a extra copy of a game?


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    #516
    onemorechance
    Registered Users Posts: 3,078 ✭✭✭onemorechance


    Topsnakebite wrote: »
    Why was it necessary to buy a extra copy of a game?

    xtravision said microsoft screwed them on the price of the xbox, so xtravision tried to do the same to their customers.


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    #517
    xploderz
    Registered Users Posts: 128 ✭✭xploderz


    Delta2113 wrote: »
    XtraVision - more like LackofVision!

    If they genuinely changed their name and start trading as "LackofVision", I would actually go back and start giving them my business again.


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    #518
    Daemos
    Closed Accounts Posts: 7,645 ✭✭✭Daemos


    I hope GameStop send a hamper to whoever came up with this idea for all the extra customers they'll get


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    #519
    marshbaboon
    Closed Accounts Posts: 1,184 ✭✭✭marshbaboon


    Rumour mill is this happened as Microsoft only gave xtra-vision a 5% margin on consoles thus leading to execs pushing this idea out the door to meet targets.


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    #520
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    marshbaboon wrote: »
    Rumour mill is this happened as Microsoft only gave xtra-vision a 5% margin on consoles thus leading to execs pushing this idea out the door to meet targets.

    and this is the customer fault became , there fault they got screwed


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    #521
    marshbaboon
    Closed Accounts Posts: 1,184 ✭✭✭marshbaboon


    Deleted User wrote: »
    and this is the customer fault became , there fault they got screwed

    I honesty don't understand a word of that.


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    #522
    Kikin
    Registered Users Posts: 127 ✭✭Kikin


    marshbaboon wrote: »
    I honesty don't understand a word of that.

    You mean to tell me this is the customer's fault? THIS IS THE CUSTOMER'S FAULT?? Well let me tell you something buddy, it BECAME their fault because they ended up paying!!


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    #523
    bigron2109
    Registered Users Posts: 1,725 ✭✭✭bigron2109


    After this fiasco i would never buy anything from Xtravision again. And to think they were about to go bust a couple of months ago. I don't blame the staff in the retail shops fault but unfortunately for them, they are the front line staff and they will take all the flack and blame from this.


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    #524
    marshbaboon
    Closed Accounts Posts: 1,184 ✭✭✭marshbaboon


    Kikin wrote: »
    You mean to tell me this is the customer's fault? THIS IS THE CUSTOMER'S FAULT?? Well let me tell you something buddy, it BECAME their fault because they ended up paying!!

    Hmm. What? Kindly point out the part where I claimed it was the customers fault.


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    #525
    COYVB
    Closed Accounts Posts: 4,660 ✭✭✭COYVB


    marshbaboon wrote: »
    Rumour mill is this happened as Microsoft only gave xtra-vision a 5% margin on consoles thus leading to execs pushing this idea out the door to meet targets.

    XtraVision would've gotten the same price as anyone else buying the volume they bought


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    #526
    marshbaboon
    Closed Accounts Posts: 1,184 ✭✭✭marshbaboon


    COYVB wrote: »
    XtraVision would've gotten the same price as anyone else buying the volume they bought

    They must have then. You sound like a well informed expert.


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    #527
    COYVB
    Closed Accounts Posts: 4,660 ✭✭✭COYVB


    marshbaboon wrote: »
    They must have then. You sound like a well informed expert.

    I do have a smidgeon of experience with the industry now that you mention it...


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    #528
    marshbaboon
    Closed Accounts Posts: 1,184 ✭✭✭marshbaboon


    COYVB wrote: »
    I do have a smidgeon of experience with the industry now that you mention it...

    Good lad. I have none.


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    #529
    Pacing Mule
    Registered Users Posts: 5,057 ✭✭✭Pacing Mule


    marshbaboon wrote: »
    Rumour mill is this happened as Microsoft only gave xtra-vision a 5% margin on consoles thus leading to execs pushing this idea out the door to meet targets.

    Probably a little less than 5% in my experience for their volume. But that's an industry standard and should not have been a surprise at all to them.


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    #530
    markad1
    Registered Users Posts: 920 ✭✭✭markad1


    This climb down is no help to the customers who took the refund and now have no xbox one or the customers who opened the game.
    The xbox one customers cleared the way for the ps4 launch.


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    #531
    calex71
    Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    Got my Xbox yesterday (from amazon) and was in need of some games, said I'd check Xrta Visions prices , not one Xbox One game or accessory to be seen in the shop, and it's likely one of the larger shops in the country, make of that what you will :rolleyes:


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    #532
    SeantheMan
    Registered Users Posts: 6,911 ✭✭✭SeantheMan


    markad1 wrote: »
    This climb down is no help to the customers who took the refund and now have no xbox one or the customers who opened the game.
    The xbox one customers cleared the way for the ps4 launch.

    WE CAN READ NORMAL SIZED FONT

    https://www.youtube.com/watch?v=7pdWAcK6Eh8


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    #533
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    XV have taken down yesterdays statement on their facebook page. I would understand them deleting comments they didn't like, but why take down their own statement?


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    #534
    Xenji
    Registered Users Posts: 11,505 ✭✭✭✭Xenji


    Strawberry Milkshake wrote: »
    XV have taken down yesterdays statement on their facebook page. I would understand them deleting comments they didn't like, but why take down their own statement?

    Would not surprise me if they went back on the statement and pulled the same stunt again tomorrow if their lawyers found out some loophole that made it legal.


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    #535
    Penn
    Registered Users Posts: 33,358 ✭✭✭✭Penn


    Xenji wrote: »
    Would not surprise me if they went back on the statement and pulled the same stunt again tomorrow if their lawyers found out some loophole that made it legal.

    No way they'd do that. Legal or not, the bad publicity this has brought is damning enough. Doing it again given what has happened would be far, far worse.

    I'd say they're just trying to sweep it all under the rug. "We apologised, now let's forget it ever happened"


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    #536
    JustAddWater
    Closed Accounts Posts: 1,990 ✭✭✭JustAddWater


    Penn wrote: »
    No way they'd do that. Legal or not, the bad publicity this has brought is damning enough. Doing it again given what has happened would be far, far worse.

    I'd say they're just trying to sweep it all under the rug. "We apologised, now let's forget it ever happened"

    They wouldn't give 2 hoots to the bad publicity if they weren't planning on being around much longer


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    #537
    markad1
    Registered Users Posts: 920 ✭✭✭markad1


    SeantheMan wrote: »
    WE CAN READ NORMAL SIZED FONT
    not when your on a little mobile device :D


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    #538
    Penn
    Registered Users Posts: 33,358 ✭✭✭✭Penn


    JustAddWater wrote: »
    They wouldn't give 2 hoots to the bad publicity if they weren't planning on being around much longer

    They would in the few weeks before Christmas, their biggest sales period of the year. Christmas is 4 weeks from today, and most people will only properly be starting their Xmas shopping in the next week or two.

    Regardless of whether they're planning on being around much longer after Christmas, they'll make a lot more profit doing their normal trade than pulling the same stunt again one week later, which would cause far more outcry and bad publicity, and potentially halving their Xmas trade. I'd be willing to bet that whatever profit they'd make from doing the same thing to PS4 buyers as they did to XBO buyers, it wouldn't come close to what they'd make from maintaining their usual Xmas profits.

    Not only that, but they've already officially and very publicly stated that they won't be doing the same thing to PS4 users. Whatever hope they'd have of what they did to XBO users being found to not be illegal, they'd have no chance if they then turned around and did the same thing this weekend given their public statement and the fact the NCA will likely be monitoring the situation very closely.

    Let's not go overboard, lads. XV f*cked over customers and were likely going to try and f*ck over more, but they've been slapped down publicly by the NCA and have had to backtrack and try to give some recompense to customers. They're not the Legion of Doom, sitting around a big table saying "Well how else can we screw customers out of their money?" while thunder strikes in the background whenever someone makes a suggestion.

    I'm sure all the management want to do at this stage is try to make customers forget about it, get their Christmas profits without any more bad publicity, and then do whatever damage limitation (whether that be making all XVs into full HMVs, or trying to entice gamers back in or whatever) they need to do.


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    #539
    BILBOBAGINS
    Registered Users Posts: 4 ✭BILBOBAGINS


    If anyone gets XtraVision/HMV gift cards for Christmas i'd advise you to use them asap before they start refusing to except them like HMV did a few months back! "Fool me once, shame on you; fool me twice, shame on me."


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    #540
    Skerries
    Registered Users Posts: 12,347 ✭✭✭✭Skerries


    what you're trying to say is you can't get fooled again
    Untitled Image




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    #541
    Zero-Cool
    Registered Users Posts: 29,584 ✭✭✭✭Zero-Cool


    https://www.youtube.com/watch?v=eKgPY1adc0A


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