Emergency Call Taker & Emergency Medical Dispatcher

cbwex · 09-10-2012 12:07AM #1

Hi all,
So the HSE opened up applications for the above named positions, closing date is the 15th Oct, see publicjobs.ie for more info.

Has anybody applied for these or is there anybody currently working in these areas, whats the job like ??

<CB>

Amzie · 11-10-2012 07:02PM

Im considering apply for the job but am wondering where are they going to be based? Im from Waterford so would there be any jobs going there(around that area) or are all the jobs going to be in Donegal or Dublin?

medic112 · 11-10-2012 08:04PM

Would be 100% sure that these positions would be for the new call taking & dispatch center in Tallaght when it becomes fully operational, see quote from the application:

Applicants who are successful in this campaign may be initially assigned to one of the 3 NAS Divisions as
outlined above, however, please note it is strongly anticipated in line with ongoing changes within the
Ambulance Structure that there will be a requirement that all post holders arising from this recruitment
campaign will eventually be based in the National Ambulance Service Control Centres in either

Ballyshannon, Co Donegal or Tallaght, Dublin.

Amzie · 11-10-2012 08:22PM

medic112 wrote: »

Would be 100% sure that these positions would be for the new call taking & dispatch center in Tallaght when it becomes fully operational, see quote from the application:

Applicants who are successful in this campaign may be initially assigned to one of the 3 NAS Divisions as

outlined above, however, please note it is strongly anticipated in line with ongoing changes within the
Ambulance Structure that there will be a requirement that all post holders arising from this recruitment
campaign will eventually be based in the National Ambulance Service Control Centres in either
Ballyshannon, Co Donegal or Tallaght, Dublin.

Thanks for the reply,

Pity I really would of been interested if the job had been a bit closer, just dont fancy relocating!! oh well:rolleyes::p

djor88 · 13-10-2012 10:14AM

Hi lads, just wondering what the major differences are between Emergency Call Taker and Emergency Medical Dispatcher?

Medic475 · 13-10-2012 03:42PM

djor88 wrote: »

Hi lads, just wondering what the major differences are between Emergency Call Taker and Emergency Medical Dispatcher?

Call Takers take the call rang in by the Public, Doctors, Fire Control etc and you process it etc.
The Dispatcher takes the address the Call Taker has put in and mobilizes the nearest Ambulance/First Responder and communicates with the crews etc.

Then at times the job is mixed up and you could be doing one one day and the other the next.

stop animal cruelty · 13-10-2012 03:44PM

sounds like a tough job!

djor88 · 13-10-2012 03:57PM

Medic475, thanks, that's what I thought it was alright, cheers! I've sent my initial application! It would be a very interesting and demanding job!

Medic475 · 13-10-2012 05:54PM

djor88 wrote: »

Medic475, thanks, that's what I thought it was alright, cheers! I've sent my initial application! It would be a very interesting and demanding job!

Well that and a bit more, ha! Think thats the jist of it though! Best of luck!

djor88 · 13-10-2012 05:56PM

Fair play, thanks! Have you gone for it yourself?

Oranage2 · 13-10-2012 06:01PM

stop animal cruelty wrote: »

sounds like a tough job!

Mentally though I'd say, it'll be easy enough except trying to get addresses of foreigners, listening to some crazy bint saying she overdosed, listening to some stupid townie who wants an ambulance to st James Hospital while they're in the car park etc.

Medic475 · 13-10-2012 06:13PM

djor88 wrote: »

Fair play, thanks! Have you gone for it yourself?

Pm'd!

Oranage2 · 13-10-2012 06:17PM

Medic475 wrote: »

Pm'd!

What's the PM about wouldnt mind getting one

B2deF · 14-10-2012 03:46PM

Just applied seems like a great opportunity

searescue · 15-10-2012 02:07AM

Applied myself too

miju · 15-10-2012 11:28AM

have to say though starting wage is rubbish, that said i can carry over service if i got it so not too bad for me

RacoonQueen · 15-10-2012 12:33PM

Medic475 wrote: »

Call Takers take the call rang in by the Public, Doctors, Fire Control etc and you process it etc.
The Dispatcher takes the address the Call Taker has put in and mobilizes the nearest Ambulance/First Responder and communicates with the crews etc.

Then at times the job is mixed up and you could be doing one one day and the other the next.

Why do you need C! and D1 licence for the dispatcher position?

sjb25 · 15-10-2012 12:37PM

RacoonQueen wrote: »

Medic475 wrote: »

Call Takers take the call rang in by the Public, Doctors, Fire Control etc and you process it etc.
The Dispatcher takes the address the Call Taker has put in and mobilizes the nearest Ambulance/First Responder and communicates with the crews etc.

Then at times the job is mixed up and you could be doing one one day and the other the next.

Why do you need C! and D1 licence for the dispatcher position?

This is because you need to drive the mobile control units I would say

djor88 · 15-10-2012 03:54PM

I wonder how many applicants will go for this, and how many positions are available? Anybody have any idea of how many the HSE are looking to take on?

searescue · 22-10-2012 12:23PM

E-Mails in..

nikkyf · 22-10-2012 04:40PM

Hi

Anyone know where you cam practice the online typing assessment ? Or has anyone any tips ??

NikkyF

drill · 23-10-2012 11:11PM

djor88 wrote: »

I wonder how many applicants will go for this, and how many positions are available? Anybody have any idea of how many the HSE are looking to take on?

AFAIK They are looking for 60+staff for Tallaght and 20+ for Ballyshannon, both in call taker and Dispatcher with relief etc

RacoonQueen · 24-10-2012 07:48AM

nikkyf wrote: »

Hi

Anyone know where you cam practice the online typing assessment ? Or has anyone any tips ??

NikkyF

There are loads of websites that do online typing tests if you want to try that. You could try writing down what they're getting you to type and getting someone to read it so you have the 'audio'

nikkyf · 24-10-2012 09:17AM

Thanks , But im not sure what they want us to type yet . Hopefully getting the email today .

EMTFlynn · 24-10-2012 10:03AM

Nobody will know what they want us to type :rolleyes:

Once you log in, you can't log back out and do it later.

If you get the job, you're not going to know what the public are going to call
In with, cardaic, stroke etc.

RacoonQueen · 24-10-2012 10:08AM

nikkyf wrote: »

Thanks , But im not sure what they want us to type yet . Hopefully getting the email today .

What I'm saying is - you want to practise what will come up so go onto a typing test website and get someone to read out what you've to type for the typing test it's the only way you can really simulate what you'd be doing in this situation. The test is audio and typing - you're getting info and they want to test your speed and accuracy.

You can only do the test once, so other than that you won't get to practice.

nikkyf · 24-10-2012 11:36AM

Sorry i misunderstood ,Thanks will try that .

touge_drift · 24-10-2012 12:50PM

still havent recieved the email yet for stage 2 today. anyone else?

sjb25 · 24-10-2012 01:17PM

touge_drift wrote: »

still havent recieved the email yet for stage 2 today. anyone else?

just got it at 14.00 maybe check now

flazio · 24-10-2012 01:27PM

I got it, about 12 times. Doubt it means I have 12 goes at it though.

miju · 24-10-2012 01:59PM

Got it and done it got as far as "Women who...." anyone better that?

Kinda annoying it doesnt give you your score or typing speed at the end though

Emergency Call Taker & Emergency Medical Dispatcher

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