Aerlingus AerClub/Avios

Sent email just there with a reference to consumer protection legislation. I don't hold out any hope but at least it has been registered. Still very annoyed as I was on target for a tier upgrade. Wording as follows:

"Hello, I would just like to register my annoyance at the recent changes to Aer Club.

My year started in Nov 23. I had earned 140 tier points when my account was reset. I am now down to 0. Since the reset I have taken a trip to the US (earning 75 points) and I have Aer Lingus flights booked in May, Jun, Aug and Sept so was confident of going up a tier by Nov 24.

I travel a lot with work and use Aer Lingus when I can. Our work travel agent doesn’t ‘stock’ Aer Lingus so I book directly and have to defend that decision each time. I do so due to my preference for the Aer Lingus staff and of course to achieve status.

I feel like I have been ‘downgraded’ through no fault of my own, with the terms of the program changing unilaterally mid year. I am not even sure this is allowed through consumer protection legislation. I feel that at the least there should have been a ‘pro-rata’ resetting of points.

On the plus side I am happy I can now earn points on BA as this opens up opportunities for me for destinations which Aer Lingus does not cover.

Regards,"

Yep, we have CWT too. Its harder and harder to avoid using them as it involves a lot of explaining. With Aer Lingus seemingly uninterested in loyalty I may not bother any more.

Hi all, anyone know if you book a BA flight but use your AerClub number will it appears on both the EI and BA apps?

I have booked DUB-LHR-CPH via BA giving my Aerclub number not BA exec club, one leg of the 4 is on EI metal but I can't for the life of me work out what actual baggage allowance I have on that leg. BA says "1 checked bag, weight restrictions might apply" - but for the 3 BA legs it says 23kg. On the EI app it says "no bag"… Assume it's 23kg on all 4 legs and not just a 10kg checked hand luggage on the EI leg?

Anyone know how to transfer avios from BA to EI? I have done it before but the process seems to have changed and all the guides online are out of date. I have contacted both BA and EI but got no response.

Try to use the "private browsing" option in your browser if you get errors like "Sorry, combine my Avios was unsuccessful", looks like there is some issues with cookies and browser data if you have both EI and BA cookies.

Also, for EI it's best to use the Executive Club / Combine my Avios choice from the top menu not the left. The left sometimes does only show Iberia/Qatar while the top always shows EI.

I did it earlier today - this is what i see in the various options

Found that way through the top menu, as suggested by Yggr of Asgard. However I get an error when doing it and private browsing doesn't help. At least it is some progress!

AerClub estore is a really good way to collect Avios for online shopping and some minor in store things like Aircoach.

it’s really an overlooked benefit, especially when you sometimes even can double dip with Revolut.

Booking.com is back up to 8 Avios per €1. I make most of my Avios of hotel bookings.

There is no guarantee this will work for you, but you can always try.

Find a shop that is giving both AerClub estore Avios and Cashback on Revolut via the Lifestyle/Shop.

Use 2 devices (a laptop for Aerclub and the mobile for Revolut).

Visit the store via the Aerclub link (make sure to accept cookies).

Start purchasing until you are ready to check out (again make sure you accept all cookies on the shop's website).

Open your Revolut App and click on the cashback link in the app and let the shop's webpage open on your phone's browser. It will tell you that you have 30 minutes to pay. Close the browser.

Go back to your laptop and pay with your revolut card. Do not use the Revolut Shopper Extension or Paypal, it must be your revolut card.

Once the charges come through on your revolut card by the shop you immediately get the cashback credited.

This works because AerClub uses cookies and links it to the purchase and that linkage is required, once the shop confirms the transaction (can take weeks) you get the Avios based on the cookie, however the Revolut tracking does not rely on cookies / shop feedback, it rather takes the fact that the charge came through as proof you shopped via the link in the App.

While for some merchants it's only 1% for others there is significantly higher % available, I recently did make a larger purchase and got 7 Avios per € and 5 % cashback, was quite a nice reward for something I needed.

Again this might not work for you or either Revolut or AerClub might notice and do a claw back but in the month that I have used this, it always worked for me.

No harm in trying

See 2 post up 😉

No, only the amount you paid for the fare upgrade would be refundable.

If the original fare type booked was non-refundable, and then subsequently changed, only the fare difference is eligible for a cash refund.

https://www.aerlingus.com/support/booking-flexibility/cancelling-your-booking/#/sectionOne

It seems to be working for me. I went right up the point where you transfer Avios.

https://www.britishairways.com/travel/combine-avios/execclub/_gf/en_ie

I selected Avios Partners and used my AerClub username. Your name, address, DoB etc have to match exactly in both accounts to transfer Avios

Sorry I know this constantly gets asked. Return to USA ticketed via EI but flying American Airlines gives Avios but no Tier Credits, right?

Includes lounge based on tier status?

Assume can't use upgrades from tier?

Can use Avios to upgrade?

You absolutely do need to go through the aerlingus portal and have cookies switched on

Thats the only way to track your purchase as having been referred by Aer lingus

I was caught out once with cookies off and tgere was no budge,no avios was earned

is the portal not working for anyone? Needs to buy something in sketchers so might as well get the avois but when I click any of the portal links the relevant website is not opening

Nope only economy or business (so no premium economy or First)

As you can now earn AerClub tier credits on BA issued tickets, just book via BA

Use expedia or similar to get the combination you want

Insert the Frequent flyer number you want at booking or in Manage bbooking afterwards

Nada.

I've used that site a few times (not at Dublin) but the last few times I never received the Avios.

Since 01 April.

Rates can be found on https://www.aerlingus.com/aerclub/aerclub-tiers/tier-benefits/

Has anyone tried to cancel a reward flight booking? AerLingus telling me that they can’t be refunded (save for a tax refund), whereas I understood that they could be fully refunded less a fee (of about €43).

Change to the Carry On Policy - 10 kg Hand Carry-on Baggage does no longer include Priority Boarding.

The priority boarding lane will be available to Concierge, Platinum and Silver AerClub members, AerSpace and Business Class customers.

Rules updated on https://www.aerlingus.com/prepare/bags/carry-on-baggage/