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Aerlingus AerClub/Avios

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  • Registered Users Posts: 905 ✭✭✭steve-o


    Cathay don't do Avios so you can't transfer. But for any future One World flight, you can credit to BA, Iberia or Qatar and earn Avios.



  • Registered Users Posts: 2,781 ✭✭✭g0g


    We sent you an email this morning to let you know that we had updated your account, however we noted that we included an incorrect tier expiry date of 31 March 2026 . The correct expiry date is 31 March 2025 and this is displayed in your account.

    We're sorry for any inconvenience this may have caused.

    The AerClub Team



  • Registered Users Posts: 61 ✭✭reidman


    So could use some help with this - concierge due to work and plenty of points but always thought avios was crap because the website was rubbish and trying to get flights on points was next to impossible. But - when you did it was 8,000 to 10,000 one way for a European leg. With the new aerlingus.com setup you can burn avios to get money off a flight - but to fully cover a similar one way flight anywhere 50,000 to 80,000 avios. Anybody else try to do this with the new system?



  • Registered Users Posts: 45 melchior1951


    You have to go to rewards.aerlingus.com to book award flights with Avios. Paying with Avios on www.aerlingus.com is bad value indeed.



  • Registered Users Posts: 2,332 ✭✭✭beachhead


    Seperate issue: I use Qatar 2/3 times a year. Early March I got an email saying I cud buy Qpoints to upgrade-pay before 28th March at a reduced rate.27th March got an email reducing my Qpoints because last flights was 6 mths previously.If I had paid it would have been money down the drain-sneaky move by Qatar.Fee for upgrade was worth it.Waste of time complaining-just lucky I didn't bite.All airlines becoming more aggressive with qualifying terms



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  • Registered Users Posts: 770 ✭✭✭Board Walker




  • Registered Users Posts: 757 ✭✭✭MICKEYG


    Hi all, does anyone know of a contact email address for AerClub. I tried WhatsApp and website but no response. I want to register my disappointment with the mid year change of conditions for AerClub and how I personally suffered.

    Thanks in advance



  • Registered Users Posts: 46 Tea2


    aerclubassist@aerlingus.com


    be prepared for delayed and cut and paste responses. They don’t care. Even the Concierge email team are responding to all emails with a generic cut and pasted “go f yourself” email.



  • Registered Users Posts: 5,160 ✭✭✭Yggr of Asgard


    There is a person on Flyertalk that wrote a letter based on the Consumer Rights Directive:

    https://www.flyertalk.com/forum/36162833-post187.html

    Maybe that gives more than a copy/paste answer!



  • Registered Users Posts: 46 Tea2


    hopefully they get a result. What Aer Lingus are doing is dreadful, both the sleazy decision to screw them and the stonewalling they’re doing now in the hope we’ll eventually give up.



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  • Registered Users Posts: 14,417 ✭✭✭✭cson


    Nothing will happen.

    They view the Avios/AerClub program as a necessary evil, or as an itch that you have to scratch now and again, as opposed to a genuine engine for growth.

    Which is, needless to say, idiotic if your primary market is transatlantic. Delta are now pulling in something like 20% of revenue from their credit card tie up with Amex. Obviously different lending environment, but the US carriers are properly leaning into their ability to market more than flights to customers.

    But I'm sure it'll be grand in Shamrock House.



  • Registered Users Posts: 757 ✭✭✭MICKEYG


    Sent email just there with a reference to consumer protection legislation. I don't hold out any hope but at least it has been registered. Still very annoyed as I was on target for a tier upgrade. Wording as follows:

    "Hello, I would just like to register my annoyance at the recent changes to Aer Club.

    My year started in Nov 23. I had earned 140 tier points when my account was reset. I am now down to 0. Since the reset I have taken a trip to the US (earning 75 points) and I have Aer Lingus flights booked in May, Jun, Aug and Sept so was confident of going up a tier by Nov 24.

    I travel a lot with work and use Aer Lingus when I can. Our work travel agent doesn’t ‘stock’ Aer Lingus so I book directly and have to defend that decision each time. I do so due to my preference for the Aer Lingus staff and of course to achieve status.

    I feel like I have been ‘downgraded’ through no fault of my own, with the terms of the program changing unilaterally mid year. I am not even sure this is allowed through consumer protection legislation. I feel that at the least there should have been a ‘pro-rata’ resetting of points.

    On the plus side I am happy I can now earn points on BA as this opens up opportunities for me for destinations which Aer Lingus does not cover.

    Regards,"



  • Registered Users Posts: 300 ✭✭ULEZ23


    you make a good point that staying loyal to aer Lingus for business travel in a lot of the bigger companies who use travel agents requires sacrifices and this may be the final straw that breaks the camel back for a lot of frequent fliers.

    in my place we use cwt for our bookings, if you book aer Lingus you can’t manage your booking full stop, you can view it but can’t change anything. You can’t change your seat (even when checking in online, you have to go to the airport), even to add advance passenger information requires a phone call to the sh1t show that is aer Lingus’s Bulgarian call centre. Not the case with delta, aa nor American.


    I was in line to get to platinum by November but won’t now so my loyalty is gone.



  • Registered Users Posts: 757 ✭✭✭MICKEYG


    Yep, we have CWT too. Its harder and harder to avoid using them as it involves a lot of explaining. With Aer Lingus seemingly uninterested in loyalty I may not bother any more.



  • Registered Users Posts: 4,146 ✭✭✭goingnowhere


    If you are stuck with CWT make sure your company has the travelfusion API enabled for Aer Lingus, if that is enabled you can get bookings which are basically booked via EI directly and can be fully managed via the website etc

    Works out cheaper as well in most cases. Learned my lesson a long time ago and thankfully when I was able to show significant savings it put my travel folks in a corner



  • Registered Users Posts: 757 ✭✭✭MICKEYG


    Hi all, anyone know if you book a BA flight but use your AerClub number will it appears on both the EI and BA apps?



  • Registered Users Posts: 1,208 ✭✭✭BigMoose


    Yes, assuming you use the same email address for both your BA and EI accounts (at least I can see a recent booking in both and I do use the same email address). You can't do much with it in the EI app though. My first leg is on EI metal and can't even pay for a seat through either.



  • Registered Users Posts: 1,208 ✭✭✭BigMoose


    I have booked DUB-LHR-CPH via BA giving my Aerclub number not BA exec club, one leg of the 4 is on EI metal but I can't for the life of me work out what actual baggage allowance I have on that leg. BA says "1 checked bag, weight restrictions might apply" - but for the 3 BA legs it says 23kg. On the EI app it says "no bag"… Assume it's 23kg on all 4 legs and not just a 10kg checked hand luggage on the EI leg?



  • Registered Users Posts: 4,146 ✭✭✭goingnowhere


    23kg checked

    10kg carry on



  • Registered Users Posts: 85 ✭✭longrunn


    Anyone know how to transfer avios from BA to EI? I have done it before but the process seems to have changed and all the guides online are out of date. I have contacted both BA and EI but got no response.



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  • Registered Users Posts: 1,574 ✭✭✭thebiglad


    Log into your BA account, scroll down to where you see your Avios balance and click on Go to my account.

    I then click on view transactions to bring up the menu i need - it is on the left for me, click on manage my account, scroll down to combine my avios and select AerClub.

    If you've done it before you'll know your 2 accounts must match 100%

    May be a shorter way but, this is how I do it - failed for me when I tried at the weekend though and I know have a ticket raised with BA/Avios to make the transfer for me.



  • Registered Users Posts: 5,160 ✭✭✭Yggr of Asgard


    Try to use the "private browsing" option in your browser if you get errors like "Sorry, combine my Avios was unsuccessful", looks like there is some issues with cookies and browser data if you have both EI and BA cookies.

    Also, for EI it's best to use the Executive Club / Combine my Avios choice from the top menu not the left. The left sometimes does only show Iberia/Qatar while the top always shows EI.



  • Registered Users Posts: 85 ✭✭longrunn


    That's what the guides online say, and if I recall correctly the way I used to do it, but now I only get Iberia and Qatar options…

    Move Avios between your accounts

    You can combine Avios from an Iberia Plus or Qatar Airways Privilege Club account. The value of your Avios will be the same, moving them means you can choose how you spend them. It’s easy to move Avios when and where it suits you, simply choose the amount you’d like to move.




  • Registered Users Posts: 1,574 ✭✭✭thebiglad


    I did it earlier today - this is what i see in the various options



  • Registered Users Posts: 85 ✭✭longrunn


    By finding the combine option through the top menu, I do get option for Aer Club as well. I get an error when I try to combine though, and private browsing doesn't help :(



  • Registered Users Posts: 85 ✭✭longrunn


    Found that way through the top menu, as suggested by Yggr of Asgard. However I get an error when doing it and private browsing doesn't help. At least it is some progress!



  • Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,873 Mod ✭✭✭✭L1011


    Aircoach has started giving Avios for registered credit card spend, but the amounts are all over the shop - meant to be 5/€ but I've got anywhere from 1/€ to 5/€ so far on a few bookings.



  • Registered Users Posts: 5,160 ✭✭✭Yggr of Asgard


    AerClub estore is a really good way to collect Avios for online shopping and some minor in store things like Aircoach.


    it’s really an overlooked benefit, especially when you sometimes even can double dip with Revolut.



  • Registered Users Posts: 757 ✭✭✭MICKEYG


    Just to note that I have heard nothing back, not even the cookie cutter response.



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  • Registered Users Posts: 3,409 ✭✭✭VG31


    Booking.com is back up to 8 Avios per €1. I make most of my Avios of hotel bookings.



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