An Post Mobile

deezell · 26-05-2022 10:29pm

Just today, in the city centre, full signal and with 4G+ showing on the status bar, I was waiting for pages to load which surprised me, enough to connect to the train wifi. Something must be changed. I'm not too critical where I live n the sticks as reception is poor on all carriers, data non existent on Eir, my previous carrier. I'll start screen grabbing Speedtest pages when I'm out and about, see what its like over a few days.

deezell · 26-05-2022 10:47pm

OK. This is definitely not right.

I recall for a few days last week I was getting alert notifications with a little yellow warning triangle icon, which when tapped read something about 'Vodafone network not connected'.

Something obviously wrong. I had 5-10M a week ago.

tnegun · 26-05-2022 10:50pm

https://www.boards.ie/discussion/comment/119100740#Comment_119100740

Thanks, it works for my OH but not for me. Actually I tried switching it off and on again with my sim in her phone just now and it's working!

TheDriver · 26-05-2022 10:55pm

I'm going to contact support. My speedtests are gone to pot too. Download speed is crap, upload shoots up

tnegun · 26-05-2022 10:59pm

Just tried here on 50/60% strength 4g none of the speed test sites (speedtest.net or speedof.me)would load but boards and rte.ie loaded slowly. I hadn't noticed as am on wireless 90% of the time. I did notice my Spotify cutting out the last week or so though.

deezell · 26-05-2022 11:10pm

care@anpostmobile.ie

I just mailed them screengrabs. I doubt it's deprioritising, too severe.

TheDriver · 26-05-2022 11:42pm

Seems like it's not just me so. Please, can everyone email care@postmobile.ie, otherwise they'll think it's just an isolated problem.

Flinty997 · 27-05-2022 12:14am

Same here. Speed test is bad. Though I forget to turn my wifi on after testing and never noticed.

TheDriver · 27-05-2022 8:41am

Got reply, honest in fairness. They're having internet issues and the IT department is working on it.

Flinty997 · 27-05-2022 8:56am

Also got a reply. Same.

Flinty997 · 27-05-2022 8:58am

I'm on wifi most of the day and when I'm on mobile I'm rarely looking at anything that needs high speed. So I wouldn't have noticed for a while.

deezell · 27-05-2022 9:12am

https://www.boards.ie/discussion/comment/119120501#Comment_119120501

Ditto. Looked back at my Speedtest records, August and October I had 20Mb+ tests, all sub 2 to 4 since May until the collapse this week to 0.2 or less.

deezell · 27-05-2022 11:13am

This is better.

TheDriver · 27-05-2022 11:17am

https://www.boards.ie/discussion/comment/119121125#Comment_119121125

I get the same, goes from good to bad to good to bad. The jitter is massive though. I could test 20 times and get 2-3 great speeds and rest are dreadful.

At least they've admitted an issue, many times in the past telecom companies won't admit an issue

tnegun · 27-05-2022 11:23am

Same better than last night but still awful here

shigllgetcha · 27-05-2022 11:26am

Screenshot_2022-05-27-11-22-32-23_79d0ff8f9752a3fc32487e6d62330a6a.jpg

Woeful. I just wish there was a vodofone shop closer to me to swap back now. I cant swap over on the website because they think im still registered with them

Maybe it hasnt all fixed yet

Its the weirdest network i dont know if there is throttling or prioritisation going on

Screenshot_2022-05-27-11-29-42-20_40deb401b9ffe8e1df2f1cc5ba480b12~2.jpg

Flinty997 · 27-05-2022 11:37am

https://www.boards.ie/discussion/comment/118952082#Comment_118952082

Its obviously just a recent issue. Its a bit early to throw in the towel.

shigllgetcha · 27-05-2022 12:07pm

Screenshot_2022-05-27-12-05-56-78_79d0ff8f9752a3fc32487e6d62330a6a~2.jpg

Running much better now. I havent been impressed with the speeds over the last 5 weeks since I moved over, will keep an eye on it

deezell · 27-05-2022 12:28pm

https://www.boards.ie/discussion/comment/119121173#Comment_119121173

If the problem is with the Vodafone network and not related to prioritisation of bandwidth then you're likely to have choked data of some sort even with a Vodafone sim, unless you're paying top dollar for your Vodafone plan at the expense of other Vodafone customers as well as MVNO. It looks like a different issue. Download speeds dissappear while upload is maintained in some instances. The record below was taken in Naas shopping centre, then last two back home in the bog. After 2 good tests, 11.09 am, download disappeared at 11.32, upload remained high. On return home, 12.12pm, local mast is poor, 3G, low download, tiny upload. Something is churning the network. They need to turn the power off and on again!

TheDriver · 27-05-2022 12:35pm

https://www.boards.ie/discussion/comment/119121470#Comment_119121470

I notice is struggles initially, no matter what the speed it eventually gets to. Maybe it's to do with the routing through NL and Malta. I'm sure it'll be obvious quickly and our emails might focus the minds

Flinty997 · 27-05-2022 3:46pm

I'm in town today just did 3 tests

(22 down /21 up)

(43 down /10 up)

(93.3 down /20 up)

Flinty997 · 28-05-2022 3:35pm

Mines back to a crawl today

TheDriver · 28-05-2022 10:25pm

https://www.boards.ie/discussion/comment/119126239#Comment_119126239

I'm the opposite, done loads of tests and they all are very fast, faster than I used to have. Multiple locations etc. Not one crawl since yesterday

Logo · 01-06-2022 9:28pm

Hi. A friend changed from vodafone on android to Post Mobile six weeks ago because of vodafone coverage at a cheaper monthly rate. However when sim was inserted in the phone the post mobile message wasn't received but we entered the parameters as explained on boards.ie (Internet GPRSAccount name:PostmobileAccess point name:isp.postfone.ieURL:http://www.google.iePort:9201Proxy port:80). However but this didn't fix the issue. Two weeks later An Post sent another sim but this didn't work either. Roll on six weeks and we went into a post office who were helpful but didn't fix the problem and a tech outlet today to get more hands-on info and they reckon that the phone is ok but issue is on an post side. Calls, texts & whattsapp are working fine but data that has been paid for the month isn't working. I would really appreciate if anyone can help with this issue. Thanks

deezell · 01-06-2022 9:46pm

https://www.boards.ie/discussion/comment/119146649#Comment_119146649

Your APN all wrong. ips.postfone.ie is the URL or Apn. NAME can be PostMobile or whatever. No proxy or prixy port. MCC 272 and MNC 01. AUTHENTICATION TYPE PaP. APN type Default.

Logo · 02-06-2022 9:22pm

https://www.boards.ie/discussion/comment/119146764#Comment_119146764

Thanks deezell. I've tried those settings and had no luck connecting to mobile data. Running out of ideas now so I'd appreciate if anyone had any other suggestions. Thanks

Ten Pin · 03-06-2022 9:54am

Typo: it's isp.postfone.ie

Add a new APN

NAME Post Mobile (or anything)

APN isp.postfone.ie (not ips)

Leave other entries as is or blank.

Save it and test if it works.

If not, then test each option in authentication type.

MCC and MNC should be 272 and 01 but those entries should be populated automatically.

deezell · 03-06-2022 10:12am

https://www.boards.ie/discussion/comment/119152506#Comment_119152506

Well spotted. The whole thing is usually populated after you register your new sim, there's other APN for MMS, IMS and so on, they're pushed to the phone without intervention,or should be.

Logo · 03-06-2022 1:00pm

Thanks. Will try those settings.

Logo · 07-06-2022 8:57pm

I tried those settings on friend's refurbished/2nd hand Samsung Galaxy a20e but no joy. Then we tried sim in my phone and data worked. Is there any workaround for this on friend's phone or is a new phone needed? Thanks

Flinty997 · 07-06-2022 9:01pm

Its probably you have to find the right settings for that phone.

Logo · 07-06-2022 9:13pm

https://www.boards.ie/discussion/comment/119171357#Comment_119171357

Any idea of where to start finding the right settings?

deezell · 07-06-2022 9:26pm

https://www.boards.ie/discussion/comment/119171412#Comment_119171412

Is the friends phone unlocked?

Logo · 07-06-2022 9:45pm

Brought it into tech shop and guy said it was unlocked. Also it worked with Vodafone sim and works for new an post mobile sim for calls/whatsapp but just not data so I assume it's unlocked

deezell · 07-06-2022 9:47pm

https://www.boards.ie/discussion/comment/119171586#Comment_119171586

WhatsApp requires data, does WhatsApp work when not on WiFi?

Logo · 07-06-2022 9:53pm

I thought it did but not definite about that - but will check it out. Data definitely doesn't work without WiFi on that Samsung phone though

Flinty997 · 07-06-2022 10:12pm

https://www.boards.ie/discussion/comment/119171636#Comment_119171636

You need to specific with how you name things.

#1 Wifi is internet access from a wifi network

#2 Data (mobile date) is internet from your Mobile provider

You have to turn one off to test the other (with WhatsApp)

Logo · 07-06-2022 10:24pm

Thanks Flinty. The WiFi network was turned off today to check phone. Friend's phone received incoming calls with an post mobile sim but it did not have phone data. I put same sim in my phone and was able to get phone data. So I assume it is a phone issue

Flinty997 · 07-06-2022 10:37pm

https://www.boards.ie/discussion/comment/119171808#Comment_119171808

Well its a configuration issue.

But every Android seems to like moving all the settings around like musical chairs.

deezell · 07-06-2022 10:38pm

I'm not certain if a Vodafone locked device with work straight away with a post mobile sim, it could be that it's locked to Vodafone but is working for calls via 2g, but not connecting for data via LTE. Try a non Vodafone sim if you can borrow one, 3 or Eir.

Is it showing a strong signal reading, but no 3G or 4G data icon on the top bar? Check that Settings/Connections/Mobile networks/Network mode is set to LTE/3g/2g (auto connect). Also check that Settings/Connections/Data usage/Mobile data is toggled to On.

Logo · 07-06-2022 10:41pm

Thanks flinty. I'm on GoMo so will try that tomorrow.

Flinty997 · 07-06-2022 10:42pm

Just check there's no typos, no spaces no dots in the wrong place. Took me a while to get it right originally.

TheDriver · 09-06-2022 11:26pm

https://www.boards.ie/discussion/comment/119171892#Comment_119171892

I did try my PM sim in a vf locked phone last month and it didn't work, I was surprised.

On a side note, I'm back to proper speed data so happy with my PM experience

02-07-2022 5:59pm

Is it true that you have to pay to receive texts when roaming outside the EU?

brianomc · 02-07-2022 7:47pm

https://www.boards.ie/discussion/comment/119281248#Comment_119281248

I had no credit, monthly auto-topup, and was still able to receive texts in egypt lately.

Roaming costs were pricey, €2 per minute to make or receive a call. €0.30 to send an sms and €6 per MB data. So i stuck to the hotel wifi. The sms with costs said nothing about receiving an sms

02-07-2022 7:57pm

Website says there is a cost but I'm thinking it's a mistake. Haven't heard an Irish provider charge for incoming texts before

deezell · 03-07-2022 7:49am

New EU roaming rules are one bit of positive news, if you're abroad and desperately trying to rearrange your cancelled/missed flights, at least you can stay on hold for hours without cost.

The poor Brits (with an ex) must be wondering what they done wrong in a former life what with losing these protections, losing the EU passport Q, business losing access to the EU labour market. and general trade mayhem in every aspect of their lives. You'd feel Sorry for them..... Actually, no, f*** them. Boris is still awaiting his dream to be Churchill, he just isn't drinking enough yet.

zom · 04-07-2022 11:22am

Can we have no political agitation in this topic please?

I look for Vodafone TXT code to check what plan am I on (PAYG). I got TXT code for checking my balance (50233) but cant find any other codes. Is there anything similar to this (https://www.vodafone.co.nz/faq/manage-your-mobile-by-txt) on Vodafone Ireland?

deezell · 04-07-2022 11:29am

I think I posted that list some time back on this thread. Have a trawl, I'd look myself, but I'm too busy poking fun at BoJo.

big_drive · 04-07-2022 9:26pm

I'm currently in the UK

Phone will send texts and can use data, but won't make calls?

Any ideas what could be causing it

It's a Google pixel 4a

An Post Mobile

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