GoMo FAQs

Does gomo not have chat or support available on weekends? Herself tryin to port number but site wont send activation code to her current number to start port

Hi

Anyone know what the roaming I'd like in Germany on this network.

Was recently in Gran Canaria and it was very poor.

Thanks

Thankfully it is working now on my iPhone 13 Pro Max with GoMo! 🎉🎉🎉

5G all day today so far. Have a Samsung S20 FE.

This is not much help to you but I'm with Gomo & KBC too. The one time notifications from KBC arrive on my phone. Looking back over my history the only time I get them really is when I do a large top up on Revolut. Last transfer I did was on 1st April.

What phone you using? I was in spain a few weeks ago with an iphone and worked 100%

The APN should be the same when roaming (data.myeirmobile.ie). Hicard is an APN for a completely different network in Singapore called GoMo. It’s the first hit on Google so easy mistake.

I'm guessing as Bosnia is not in EU, there's no roaming agreement in place and in fact I'd be advising extreme caution as you may get hammered, it may be a blessing your not able to use data. Whilst Gomo separate from EIR it is owned by them and that may be the reason for that message.

Use WiFi only and turn off your data until you confirm what the situation is, I'd also be very careful making calls and sending texts.

I understand that but I believe because there's no roaming agreement and roaming arrangements don't apply in non EU countries it's not available because it would be prohibitively expensive, GOMO customer care is terrible at the best of times and chat normally not reachable at weekends. Eir won't assist with GoMo customer enquiries.

Even if GoMo permitted data ,your bills would be horrendous.

I received my Gomo sim today, should it come provisioned to connect to the network? I am awaiting the port over in a few days but often networks allow access on the donor number until port has completed. Currently the sim is picking up no network on a search.

Definitely not its a dual sim unlocked handset, I just have no signal on Gomo sim and just wondering if it should already be picking up the network on the temporary 085 number they supply before the port completes?

Tried the sim in another unlocked phone with same result sim card not provisioned, I have contacted them through the website, so who knows if they will respond or not!

The following is from their T&Cs:

6.4   The fair usage threshold in relation to data usage for the SIM Only Service is 120GB. Should your data usage exceed 120GB in a billing cycle and we consider that other users are likely to be adversely affected, we reserve the right reduce your speeds . We continuously monitor network performance to ensure that the SIM Only Service received by you is not impacted through a minority of users placing high demand on network resources (e.g. large bandwidths over long periods).

I’m thinking of changing to Eir. So what is the current consensus with Eir vs Gomo? Apart from the no 5G or little of it how do both services compare? Are Eir giving priority to bandwidth over Gomo? Are download speeds on 4G the same? Is roaming the same? ( I’m in the USA a lot). I need to decide Eir or Gomo.