VW ID.3

KCross · 09-06-2021 10:59AM

ewj1978 wrote: »

AA have been out in the meantime. Checked the 12v, getting 11.5v. tried to trickle charge it anyway.
.... Only had the car 10 days.

The dealer might have missed checking the 12V when they handed it over to you.

When the 12V is low you will get all sorts of weird errors. A new 12V or a trickle charge for 24-48hrs and it should be fine from there. Chin up!

the_amazing_raisin · 09-06-2021 11:06AM

ewj1978 wrote: »

I took the Kia and went to work.
AA have been out in the meantime. Checked the 12v, getting 11.5v. tried to trickle charge it anyway.
Can't get the car to communicate through the obd.
Flatbed ordered to bring it to the nearest VW dealer.
Anyone remember what timeframe ye have on walking away from a finance deal.. to say I'm annoyed is an understatement. Only had the car 10 days.

Jeez that sounds horrible, hopefully it's a simple fix and they'll have it back to you

I'd definitely be hauling VW Ireland over the coals for that treatment, get onto their facebook and twitter and everything

We're supposed to be going directly to VW for issues but if they're being useless then it'll just put people off

DrPhilG · 09-06-2021 12:21PM

Has anyone followed the progress of their car using the order number? I see that UK buyers can do so:

the_amazing_raisin · 09-06-2021 12:48PM

DrPhilG wrote: »

Has anyone followed the progress of their car using the order number? I see that UK buyers can do so:

I tried but it seems available only to UK customers. You can use the commission number to add the car to your myVolkswagen page and then when the VIN appears then the car is being built

Beyond that your only option is to hassle the dealer

into_the_wild · 09-06-2021 01:00PM

the_amazing_raisin wrote: »

Jeez that sounds horrible, hopefully it's a simple fix and they'll have it back to you

I'd definitely be hauling VW Ireland over the coals for that treatment, get onto their facebook and twitter and everything

We're supposed to be going directly to VW for issues but if they're being useless then it'll just put people off

VW Ireland group seems to have some horrible google reviews. :eek:
Is their customer service really that bad? I'm quite close to ordering a VW ID.3 Life but wary about such shoddy customer service.

eagerv · 09-06-2021 01:02PM

into_the_wild wrote: »

VW Ireland group seems to have some horrible google reviews. :eek:
Is their customer service really that bad? I'm quite close to ordering a VW ID.3 Life but wary about such shoddy customer service.

You will always read of the bad reviews, in my case I am very happy with my dealer.

fits · 09-06-2021 01:10PM

into_the_wild wrote: »

VW Ireland group seems to have some horrible google reviews. :eek:
Is their customer service really that bad? I'm quite close to ordering a VW ID.3 Life but wary about such shoddy customer service.

I wouldn’t pay too much heed to google reviews. People with hassle free experience won’t bother with leaving one.

KCross · 09-06-2021 01:15PM

eagerv wrote: »

You will always read of the bad reviews, in my case I am very happy with my dealer.

+1

My dealer was informative, kept me up to date, dealt with questions/issues promptly, applied the software fixes as required so all good really.

Car has been running very smoothly apart from one major hiccup before the software fixes were added, which I willing signed up to as a "first mover" last year so no complaints about that.... they've "paid" me for that privilege with free charging and charge point.

nkay1985 · 09-06-2021 01:37PM

How do you guys find the central locking on the car? I've had a few quirks with the keyless lock and unlock, and also with the unlock on approach. Not a major deal, would be nice if it worked 100% but could live with that. But I find the lock and unlock with the key to be quite unresponsive - I often have to be within 5 feet of the car for it to work. And I'm remembering my charger flap not unlocking the first night I got it as well, until I turned the car on and off and then it worked. So just a few issues with the one being the range and response of the key lock and unlock, so am wondering if it's just me?

the_amazing_raisin · 09-06-2021 03:05PM

into_the_wild wrote: »

VW Ireland group seems to have some horrible google reviews. :eek:
Is their customer service really that bad? I'm quite close to ordering a VW ID.3 Life but wary about such shoddy customer service.

There's two entities here, VW Ireland and your dealership. Mechanical/servicing issues seem to go through the dealership and online issues go to VW

So far I've found the dealership to be very helpful, although I've had no issues with the car yet that required their help

VW Ireland however could be doing a bit better. I've been trying to activate my We Charge card for several weeks now and no success, all their resolution steps haven't worked

That's not entirely down to VW Ireland, I suspect they're new to this and are possibly not getting the help they need from VW headquarters

In general I think their customer service is good, but the online side seems a work in progress

Rusky rusky · 09-06-2021 03:13PM

nkay1985 wrote: »

How do you guys find the central locking on the car? I've had a few quirks with the keyless lock and unlock, and also with the unlock on approach. Not a major deal, would be nice if it worked 100% but could live with that. But I find the lock and unlock with the key to be quite unresponsive - I often have to be within 5 feet of the car for it to work. And I'm remembering my charger flap not unlocking the first night I got it as well, until I turned the car on and off and then it worked. So just a few issues with the one being the range and response of the key lock and unlock, so am wondering if it's just me?

It’s a bit flaky alright. The range is very short and I need to see the car flash the haz lights to be sure that it’s locked. My golf can be reliable locked from more than 10m away.

the_amazing_raisin · 09-06-2021 03:20PM

nkay1985 wrote: »

How do you guys find the central locking on the car? I've had a few quirks with the keyless lock and unlock, and also with the unlock on approach. Not a major deal, would be nice if it worked 100% but could live with that. But I find the lock and unlock with the key to be quite unresponsive - I often have to be within 5 feet of the car for it to work. And I'm remembering my charger flap not unlocking the first night I got it as well, until I turned the car on and off and then it worked. So just a few issues with the one being the range and response of the key lock and unlock, so am wondering if it's just me?

So I turned off the selective unlock where it would unlock the driver's door and then the other doors or something. Now it just unlocks everything

I also turned off approach unlocking as the car was constantly locking and unlocking itself

I've noticed the key fob needs a very definite press to work, doesn't seem very sensitive. I assume it's to lower the risk of accidentally unlocking the car while the key is in your pocket

One other things that it slightly annoying is the way the approach lights will keep turning on every few mins when it's dark and the key is near.

It's a bit strange when the car is constantly flashing lights at you but on the other hand it reminds me to put the key back in the RFID blocking box I got

the_amazing_raisin · 09-06-2021 03:23PM

Does anyone know a way to pause travel assist and resume it at the previous set point, and not the current speed?

Often on a merge I'll end up braking to let cars in which turns off the travel assist

When I switch it back on, it sets to the current speed, not the target one and I have to reset it to the higher speed

KCross · 09-06-2021 03:25PM

the_amazing_raisin wrote: »

It's a bit strange when the car is constantly flashing lights at you but on the other hand it reminds me to put the key back in the RFID blocking box I got

Isnt the fob supposed to go to sleep when not moving.

Are you saying if the fob is left idle on a table within "distance" of the car it keeps locking/unlocking it? Thats a problem if it is.... 12V battery drain comes to mind there!

KCross · 09-06-2021 03:26PM

the_amazing_raisin wrote: »

Does anyone know a way to pause travel assist and resume it at the previous set point, and not the current speed?

Often on a merge I'll end up braking to let cars in which turns off the travel assist

When I switch it back on, it sets to the current speed, not the target one and I have to reset it to the higher speed

Press resume, not set.... right hand button ("res") of that cluster of buttons.

the_amazing_raisin · 09-06-2021 03:39PM

KCross wrote: »

Press resume, not set.... right hand button ("res") of that cluster of buttons.

I think I tried that and it only activated ACC, not travel assist

I'll give it another go

adunis · 09-06-2021 03:51PM

I shouldn't have as many of these issues is I just bought a Life,mind you I did go big and spend on the metallic.......

KCross · 09-06-2021 04:14PM

the_amazing_raisin wrote: »

I think I tried that and it only activated ACC, not travel assist

I'll give it another go

I dont have travel assist so I dont know whats required to re-engage that but hitting "res" will definitely take you back to the speed you had previously set..... thats how cruise control has always worked even in ICE cars.

Cant see why travel assist would require some extra button pressing to re-engage that.

09-06-2021 07:22PM

the_amazing_raisin wrote: »

Does anyone know a way to pause travel assist and resume it at the previous set point, and not the current speed?

Often on a merge I'll end up braking to let cars in which turns off the travel assist

When I switch it back on, it sets to the current speed, not the target one and I have to reset it to the higher speed

I don't brake for anyone merging, I either change lanes if I can as you're supposed to or if I can't I force them to use their brain and figure out they should get in ahead of me but most of the time they end up going in behind me thinking they shouldn't offend me by "getting ahead of me", or they have to drive in the shoulder, I refuse to slow down, unless traffic is at crawl I won't let them dictate my driving. I got the right of way, I'm on the motorway and it's bad driving when someone forces you to slow down to let them in on a motorway, they should speed up and go in ahead of you, that's what the slip road is for but too many People here just don't get this.

This is extremely irritating.

little rant but this standard of driving on the motorways really is shocking.

DrPhilG · 09-06-2021 09:10PM

Anyone find they need to turn off the lane assist in narrow country roads?

dublinscot · 09-06-2021 09:32PM

Bif wrote: »

Hi Dublinscot. What mileage per kw are you getting on motorway driving? Thanks

Hmm, not sure. I never really look at my kw/h efficiency.

Does this help?

09-06-2021 10:13PM

the_amazing_raisin wrote: »

Does anyone know a way to pause travel assist and resume it at the previous set point, and not the current speed?

Often on a merge I'll end up braking to let cars in which turns off the travel assist

When I switch it back on, it sets to the current speed, not the target one and I have to reset it to the higher speed

By the way my little Mad_Lad rant ( episode ) lol wasn't directed at you but the way people merge on motorways in Ireland is really frustrating.

the_amazing_raisin · 09-06-2021 10:41PM

DrPhilG wrote: »

Anyone find they need to turn off the lane assist in narrow country roads?

Haven't felt the need yet, it seems that when it doesn't have road markings to get a fix in then it either switches off or is a lot more forgiving

Generally when it's kicked in for me I was getting a bit too close to the line anyway, so it seems to be helping more than annoying me

Actually one thing I've been wondering recently is whether the lane assist is better on cars with travel assist, do the extra sensors and computers make it more accurate

dmcg90 · 09-06-2021 10:57PM

Does the heads up display directions if you’re using CarPlay /AA or does that only work with the in built navigation?

dublinscot · 10-06-2021 12:27AM

dmcg90 wrote: »

Does the heads up display directions if you’re using CarPlay /AA or does that only work with the in built navigation?

Aye, works with AA for me

fits · 10-06-2021 09:45AM

ewj1978 wrote: »

I took the Kia and went to work.
AA have been out in the meantime. Checked the 12v, getting 11.5v. tried to trickle charge it anyway.
Can't get the car to communicate through the obd.
Flatbed ordered to bring it to the nearest VW dealer.
Anyone remember what timeframe ye have on walking away from a finance deal.. to say I'm annoyed is an understatement. Only had the car 10 days.

Any update on this?

SteelyDanJalapeno · 10-06-2021 02:31PM

Picking up my ID3 Style tomorrow in Blackwater motors Cork!

waynegalway · 10-06-2021 02:35PM

Are the issues that people have had mostly to do with software?

Picking up our ID3 tomorrow, and it will have the latest software, so should we be okay as far as glitches go?

the_amazing_raisin · 10-06-2021 02:38PM

waynegalway wrote: »

Are the issues that people have had mostly to do with software?

Picking up our ID3 tomorrow, and it will have the latest software, so should we be okay as far as glitches go?

I'm on latest software, had one issue so far where the instrument cluster crapped out. Fixed itself after restarting the car

A lot of the major issues seem to have been solved, most of the issues at the moment seem to be around the UI being a bit clunky or unintuitive

waynegalway · 10-06-2021 02:40PM

the_amazing_raisin wrote: »

I'm on latest software, had one issue so far where the instrument cluster crapped out. Fixed itself after restarting the car

A lot of the major issues seem to have been solved, most of the issues at the moment seem to be around the UI being a bit clunky or unintuitive

Thanks for the info. What kinda real world range are you getting (assuming you have the 204bhp 58kWh version)? I have a LEAF so I know all about the variables. I'm hoping the WLTP 420km will translate into 350-360 in real life.

VW ID.3

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