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Inbound and internal An Post Delays

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Comments

  • #952
    gaelar29
    Closed Accounts Posts: 46 ✭gaelar29


    schmoo2k wrote: »
    Most likely its sitting in England waiting on transport...

    Adresspal?


  • #953
    RonyPonyBah
    Registered Users Posts: 309 ✭✭RonyPonyBah


    0ph0rce0 wrote: »
    I wouldn't be ordering anything from Germany. If you do a bit of research they are having problems getting stuff into Ireland and the Czech Rep. stopped taking anything over a certain size and returning them to sender.

    Some stuff is coming through but serious backlogs there, nothing to do with An Post

    Can you please elaborate or share some source? I've done some googling but can't find anything


  • #954
    The Continental Op
    Registered Users, Registered Users 2 Posts: 7,090 ✭✭✭The Continental Op


    gaelar29 wrote: »
    Tis rare but am a postie myself, off tomorrow, well today...am out the next 13 days in a row but I have yet to hear of anyone re a delay..nice to hear an odd time, "didnt expect it so quick"

    Funny that when I chat to my postman he tells me of all the people that are asking him were stuff is because its late.

    Wake me up when it's all over.



  • #955
    ConorBDeNiro
    Registered Users Posts: 12 ✭ConorBDeNiro


    andrew1977 wrote: »
    No sign of any movement on this , should I be starting to get worried if it’s lost? It’s a few Santa gifts which I’m waiting on .
    I see a few others have got packages from koln which were dispatched after mine .
    I tried customer service of the 3 companies involved , no concrete answer from any of them where it is .

    Sit tight for another while ?
    Thanks

    No sign of mine either. I'm starting to think they lost a crate or something. I'm on another site where someone who ordered something from Adidas on the 20th November was contacted to say the package had been lost.


  • #956
    RonyPonyBah
    Registered Users Posts: 309 ✭✭RonyPonyBah


    ConorBDeNiro wrote: »
    No sign of mine either. I'm starting to think they lost a crate or something. I'm on another site where someone who ordered something from Adidas on the 20th November was contacted to say the package had been lost.

    I got my An Post tracking from DHL on the 30th November, tracking is still dead so I'd say it's just a mega backlog


  • #957
    JP Liz V1
    Registered Users, Registered Users 2 Posts: 87,496 ✭✭✭✭JP Liz V1


    I'm getting UK mail quicker than ROI mail
    https://forumofgames.com/




  • #958
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    0ph0rce0 wrote: »
    I wouldn't be ordering anything from Germany. If you do a bit of research they are having problems getting stuff into Ireland and the Czech Rep. stopped taking anything over a certain size and returning them to sender.

    Some stuff is coming through but serious backlogs there, nothing to do with An Post

    I'd be saying for people to look at what delivery service European companies use.

    DPD have minor delays from Europe as everything goes by truck. From Germany, dpd is a four day service, Poland 6-7days, Italy 7-8 days, Czechia/Slovakia 4-5 days.

    Gls are a couple of days slower, but also use road/sea.

    Ups economy uses road/sea.

    It's when you see DHL Post (national post network in Germany) Austria post, La Posted etc, they all generally use air freight and that has very limited capacity.

    DHL express and UPS priority are also quick (but expensive) as they use their own cargo planes.


  • #959
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,254 ✭✭✭Spon Farmer


    Is there the same delays in send letters and parcels to the U.K. as there is in getting them?


  • #960
    ACitizenErased
    Registered Users, Registered Users 2 Posts: 11,674 ✭✭✭✭ACitizenErased


    Parcel that left the US on November 19th arrived in Dublin today, finally.


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  • #961
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    ACitizenErased wrote: »
    Parcel that left the US on November 19th arrived in Dublin today, finally.

    I'll correct that.

    Parcel sat in cargo holding area from 19th Nov until probably Friday.
    Finally got cargo space on one of the very few flights from USA to Ireland, landed Saturday morning, scanned in an post today.


  • #962
    dashdoll
    Registered Users Posts: 657 ✭✭✭dashdoll


    I have two parcels from Zara Black Friday stuck in Dublin since 1 December. "We have your post in DUBLIN NORTH DEPOT, DUBLIN". A week with no movement...I'd expect delays but this seems a bit much. Shouldnt have bothered!


  • #963
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,254 ✭✭✭Spon Farmer


    The Continental Op wrote: »
    Funny that when I chat to my postman he tells me of all the people that are asking him were stuff is because its late.

    There might be less of a delay if you let the man work instead of hindering him with you chats :p


  • #964
    loveisdivine
    Registered Users, Registered Users 2 Posts: 2,463 ✭✭✭loveisdivine


    Parcel sent from Dublin on 1st December coming to Dundalk. Tracking showed nothing until this morning, now saying it's been sorted in Ballymount yesterday. Won't receive today so thats gonna be at least 1 week to get something from Dublin to Dundalk.

    I know there are delays. But I could have walked there and back in half the time.


  • #965
    Ivefoundgod
    Registered Users, Registered Users 2 Posts: 2,449 ✭✭✭Ivefoundgod


    loveisdivine wrote: »
    Parcel sent from Dublin on 1st December coming to Dundalk. Tracking showed nothing until this morning, now saying it's been sorted in Ballymount yesterday. Won't receive today so thats gonna be at least 1 week to get something from Dublin to Dundalk.

    I know there are delays. But I could have walked there and back in half the time.

    Similar situation, parcel sent from Greystones the 30th of November, still sitting there in the post office according to the tracker. I wouldn't mind only I opted to get it posted because of the restrictions but at this rate I could have just waited until the 18th and went up myself to get it. Paying extra for the registered post as well made no difference.


  • #966
    The Continental Op
    Registered Users, Registered Users 2 Posts: 7,090 ✭✭✭The Continental Op


    Spon Farmer wrote: »
    There might be less of a delay if you let the man work instead of hindering him with you chats :p

    We are the furthest point out on his run at a picturesque spot where he often stops for lunch. I have to walk up the drive when he calls (horn as he goes past the house) because its not fair to expect him to come down our drive with our large dogs. I've offered coffee or tea, but he has a business drop where he uses the canteen for a cup of tea.:cool:

    Wake me up when it's all over.



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  • #967
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,254 ✭✭✭Spon Farmer


    I bought my mother two Christmas CDs on Monday last week online from a shop in Dublin .

    Took the retailer long enough to get them into the post but the parcel has been sitting in the Galway DSU since Thursday.

    My mother is in Limerick and I’ve never seen An Post tracking put anything I send from Dublin to Limerick via Galway.


  • #968
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,254 ✭✭✭Spon Farmer


    I tried calling An Post customer service but I’m getting the “engaged tone”.

    Is the phone service shut down at the moment?

    EDIT: it eventually worked and I spent over 25 minutes in “position one” in the queue for a conversation that lasted less than a minute. The young lady was able to tell me that the parcel was actually sorted in Portlaoise and I could expect it to be delivered “sometime this week”.


  • #969
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,254 ✭✭✭Spon Farmer


    The Continental Op wrote: »
    We are the furthest point out on his run at a picturesque spot where he often stops for lunch. I have to walk up the drive when he calls (horn as he goes past the house) because its not fair to expect him to come down our drive with our large dogs. I've offered coffee or tea, but he has a business drop where he uses the canteen for a cup of tea.:cool:

    I hope you know my post was in jest.

    I have to send a parcel to the U.K.

    DPD is twice the price of An Post but considering An Post have any CDs is a Galway depot for 5 days I have a feeling something going out of the country might not arrive before Christmas.

    Is a courier a better option?


  • #970
    parttime
    Registered Users Posts: 284 ✭✭parttime


    I'm waiting on cables for m AliExpress, arrived in Dublin in August


  • #971
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,008 Mod ✭✭✭✭whiterebel


    Spon Farmer wrote: »
    I hope you know my post was in jest.

    I have to send a parcel to the U.K.

    DPD is twice the price of An Post but considering An Post have any CDs is a Galway depot for 5 days I have a feeling something going out of the country might not arrive before Christmas.

    Is a courier a better option?

    DPD is moving well inbound from the UK, so would think its the better option out as well. Royal Mail seem to be having their own difficulties.


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  • #972
    Mollywolly
    Registered Users, Registered Users 2 Posts: 566 ✭✭✭Mollywolly


    I bought some ink from a Dublin company that shipped on 1st December. Their confirmation email said to contact An Post if there was a problem with the tracking.

    I've waited patiently (being mindful of Christmas/Covid delays) and there has been no update on tracking. I managed to get hold of someone at An Post via webchat this morning who said they hadn't received the package and to contact the sender.

    So would I be right in thinking that it's now the sender's responsibility to investigate with An Post and provide me with a duplicate order or refund? Note: I have advised sender of the issue and awaiting reply.


  • #973
    The Continental Op
    Registered Users, Registered Users 2 Posts: 7,090 ✭✭✭The Continental Op


    Mollywolly wrote: »
    I bought some ink from a Dublin company that shipped on 1st December. Their confirmation email said to contact An Post if there was a problem with the tracking.

    I've waited patiently (being mindful of Christmas/Covid delays) and there has been no update on tracking. I managed to get hold of someone at An Post via webchat this morning who said they hadn't received the package and to contact the sender.

    So would I be right in thinking that it's now the sender's responsibility to investigate with An Post and provide me with a duplicate order or refund? Note: I have advised sender of the issue and awaiting reply.

    Could just as easily be that An Post have it in a container somewhere they haven't opened yet. Other options are its lost or not been picked up or put in the system by the seller.

    Did you pay anything extra for expedited delivery?

    Wake me up when it's all over.



  • #974
    Mollywolly
    Registered Users, Registered Users 2 Posts: 566 ✭✭✭Mollywolly


    The Continental Op wrote: »
    Could just as easily be that An Post have it in a container somewhere they haven't opened yet. Other options are its lost or not been picked up or put in the system by the seller.

    Did you pay anything extra for expedited delivery?

    I suppose it could be, but now they have said they don't have it, I've passed it back to the sender.

    Delivery was by An Post or courier for the same price. With hindsight, I should have selected courier :( I'll know better next time!


  • #975
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    whiterebel wrote: »
    DPD is moving well inbound from the UK, so would think its the better option out as well. Royal Mail seem to be having their own difficulties.

    DPD from mainland Europe seems slow for me.


  • #976
    jaffa20
    Registered Users, Registered Users 2 Posts: 4,550 ✭✭✭jaffa20


    Still waiting on Hermes package posted on 22/11. No updates at all on tracking since 23/11 in UK ☹️ My h&m package that was posted on black friday is at least in Dublin depot.


  • #977
    Xenji
    Registered Users Posts: 11,506 ✭✭✭✭Xenji


    Have had a package sitting in the North Dublin depot for nearly a week now, no sign of any movement with it.


  • #978
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,254 ✭✭✭Spon Farmer


    Xenji wrote: »
    Have had a package sitting in the North Dublin depot for nearly a week now, no sign of any movement with it.

    Phone An Post customer service for better tracking.

    This morning tracking was showing my parcel was in Galway (since last Thursday) but it was actually in Portlaoise since Saturday.


  • #979
    ACitizenErased
    Registered Users, Registered Users 2 Posts: 11,674 ✭✭✭✭ACitizenErased


    Parcel which arrived in Dublin Sunday was delivered in Cork today - not bad.


  • #980
    CrowdedHouse
    Registered Users, Registered Users 2 Posts: 6,868 ✭✭✭CrowdedHouse


    Small parcel posted in Naas this day last week (1st) out for delivery today N Tipp...poor tbh

    Seven Worlds will Collide



  • #981
    ConorBDeNiro
    Registered Users Posts: 12 ✭ConorBDeNiro


    My parcel from Germany, that was showing as stuck in Koln since 23rd Nov, arrived today. It didn't show up on the An Post tracking until this morning, only a few hours before it arrived.


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  • #982
    ilovesmybrick
    Registered Users, Registered Users 2 Posts: 1,143 ✭✭✭ilovesmybrick


    ConorBDeNiro wrote: »
    My parcel from Germany, that was showing as stuck in Koln since 23rd Nov, arrived today. It didn't show up on the An Post tracking until this morning, only a few hours before it arrived.

    That's somewhat reassuring, I've a package that was forwarded to Ireland from Austria on the 21st of November and no sign of it in An Post tracking. I have put in a request for information from Austrian post since it contains Christmas presents to all the family...


  • #983
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    They must be absolutely snowed under, I posted christmas cards last Thursday in Dublin to Dublin and none have arrived yet!


  • #984
    loveisdivine
    Registered Users, Registered Users 2 Posts: 2,463 ✭✭✭loveisdivine


    pc7 wrote: »
    They must be absolutely snowed under, I posted christmas cards last Thursday in Dublin to Dublin and none have arrived yet!

    That's woefully bad.

    No sign of my parcel today either. Onto 8 working days now from Dublin to Dundalk.


  • #985
    carbuyer01
    Registered Users Posts: 74 ✭✭carbuyer01


    Hi Guys,

    Just wondering has anyone has this issue before.


    We posted signed contracts last Wednesday evening and as of this morning our solicitor has not received them.

    I didn't register the package as i assumed it wouldn't be an issue sending it to the solicitor an hour away, and the package containing the contracts was sent by standard post.



    I paid the cashier in the post office and then put in the postbox myself to be sure it went in.



    I've emailed AN POST regarding the delay and await a reply.


    Am i jumping the gun here and could this be down to a delay due to COVID and Christmas.


    Any advice or ideas would be a help.


    Thanks


  • #986
    punisher5112
    Registered Users, Registered Users 2 Posts: 24,644 ✭✭✭✭punisher5112


    Did you make copies?
    Can you do them off again or have sent by email and print them.

    Is the solicitors far away? If not I'd throw them in the door.

    An post is snowed under. Our route has 3 extra vans then the normal lot.


  • #987
    Salma Salty Ubiquity
    Posts: 0 ✭ Salma Salty Ubiquity


    It seems to be very hit and miss. I've sent a letter Dublin to Dublin arrived next day. Most of the parcels I've sent have been 2 days with the odd one arriving next day.


  • #988
    carbuyer01
    Registered Users Posts: 74 ✭✭carbuyer01


    punisher5112 wrote: »
    Did you make copies?
    Can you do them off again or have sent by email and print them.

    Is the solicitors far away? If not I'd throw them in the door.

    An post is snowed under. Our route has 3 extra vans then the normal lot.


    No they were original documents so i legally can't make copies.


    Solicitors is about 90 mins away.


    Well at least if AN Post are snowed under then maybe they just havent arrived yet instead of being missing


  • #989
    RonyPonyBah
    Registered Users Posts: 309 ✭✭RonyPonyBah


    New update from our rep at an post.

    Dear Customer,
    Our parcel volumes have continuously increased since October and as we have been receiving volume in excess of our overall capacity for some time, we have now reached a backlog level that forces us to take immediate and decisive action. As per our most recent communication informing you that we are currently experiencing delays of 7 days, unfortunately, in the interest of fulfilling customers' expectations, we have no other choice than to bring forward our latest date of posting before Christmas to Monday 14th December.

    This means that we cannot guarantee that parcels injected into the An Post Commerce's network from Tuesday 15th December will be delivered before Christmas day.

    This has been an extremely difficult decision for us to make and we fully appreciate that you will be dissatisfied by it. Nevertheless, at this point in time, we have no other option in order to avoid potentially disappointing your consumers.

    Yours sincerely,


  • #990
    gibgodsman
    Registered Users, Registered Users 2 Posts: 573 ✭✭✭gibgodsman


    Can't say I am surprised with how bad they have been to be honest, I had a parcel arrive in Dublin on the 27th of November, it was only delivered to Portlaoise Yesterday, it took 2 days to get from the UK to Dublin, but over a week to get from Dublin to Portlaoise


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  • #991
    johnnysmack
    Registered Users, Registered Users 2 Posts: 2,108 ✭✭✭johnnysmack


    I have a parcel stuck in their system for 3 weeks now. Regardless of backlogs or covid, that is shambolic.


  • #992
    stesaurus
    Registered Users, Registered Users 2 Posts: 2,934 ✭✭✭stesaurus


    johnnysmack wrote: »
    I have a parcel stuck in their system for 3 weeks now. Regardless of backlogs or covid, that is shambolic.

    Ditto.


  • #993
    spookwoman
    Registered Users, Registered Users 2 Posts: 9,971 ✭✭✭spookwoman


    Parcel in Dublin since Saturday,Due tomorrow but now t holding my breath. Has to be the longest I've seen it sit there.


  • #994
    andrew1977
    Registered Users, Registered Users 2 Posts: 3,096 ✭✭✭andrew1977


    andrew1977 wrote: »
    Waiting on an adidas order ,dispatched via dhl post who use an post in Ireland to deliver .
    Last status was 23rd November , koln Germany, nothing since .

    Any insight ? I would have expected it to reach Ireland by now .

    Thanks



    This package got scanned in by an post today into their depot, hopefully I have it in the next few days, over 2 weeks from shipped ex depot to arrival Dublin .


  • #995
    Xenji
    Registered Users Posts: 11,506 ✭✭✭✭Xenji


    Spon Farmer wrote: »
    Phone An Post customer service for better tracking.

    This morning tracking was showing my parcel was in Galway (since last Thursday) but it was actually in Portlaoise since Saturday.

    Managed to get in touch with them this morning, they do have the parcel and it has not moved and since they received it, very apologetic but basically told me they have such a backlog at the minute they could not even give me an estimate.


  • #996
    Sam Hain
    Registered Users, Registered Users 2 Posts: 1,315 ✭✭✭Sam Hain


    andrew1977 wrote: »
    This package got scanned in by an post today into their depot, hopefully I have it in the next few days, over 2 weeks from shipped ex depot to arrival Dublin .

    Dream on, stuff is currently delayed leaving the depot for over 7 days on average


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  • #997
    Gru
    Registered Users, Registered Users 2 Posts: 1,150 ✭✭✭Gru


    Sam Hain wrote: »
    Dream on, stuff is currently delayed leaving the depot for over 7 days on average

    really? our last few parcels all left Dublin parcel hub and were out for delivery 2 days after being scanned in :confused:

    https://www.boards.ie/vbulletin/attachment.php?attachmentid=535632&stc=1&d=1607513421


  • #998
    d51984
    Registered Users Posts: 934 ✭✭✭d51984


    Sent a postal order last Tuesday from Dublin 5 to Dublin 9, 15 min drive max. Arrived yesterday. Shocking service.

    Booked a motorbike courier to pick up this weeks one. Agree with post above, its just not acceptable.

    Its a disgrace Joe!



  • #999
    EDit
    Registered Users Posts: 819 ✭✭✭EDit


    ilovesmybrick wrote: »
    That's somewhat reassuring, I've a package that was forwarded to Ireland from Austria on the 21st of November and no sign of it in An Post tracking. I have put in a request for information from Austrian post since it contains Christmas presents to all the family...

    I had a parcel “forwarded” from Spain to Ireland on Nov 5 and it turned up yesterday. I suspect it spend most of that time in Spain as it never made it into the An Post tracking system


  • #1000
    johnnysmack
    Registered Users, Registered Users 2 Posts: 2,108 ✭✭✭johnnysmack


    Anyone know if you can just go to their depot and pick up your package yourself like you can with other couriers as this is ridiculous at this stage?


  • #1001
    Pen Rua
    Registered Users, Registered Users 2 Posts: 2,007 ✭✭✭Pen Rua


    x2 Amazon packages got into Ireland (from UK) on Sun & Mon.

    Both were delivered today, Wednesday.

    Not terrible but not great either.


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