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Child Item

An Post

Dhenalau

Got a "We attempted to deliver your item" from An Post yesterday.
Was working from home waiting for them and just to be sure, I checked my security cameras. Nobody came to the door...

This is a package from Amazon and it was supposed to be delivered yesterday, I assume An Post has a contract with them and it's easy to enter a fake delivery attempt to keep the stats up...

Inquired online, chat wit a nice customer service person trying to get more info, he could not get an answer to his call to the local post office and send an email asking for more details.

Took the time to go to the local Post Office where I was feed BS by the guy saying they only leave a notice after the third attempt to deliver and a
"Come back on Wednesday, if you do not get a notice"

Let's see if try to deliver today.

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ConorBDeNiro

My parcel from Germany, that was showing as stuck in Koln since 23rd Nov, arrived today. It didn't show up on the An Post tracking until this morning, only a few hours before it arrived.

CrowdedHouse

Small parcel posted in Naas this day last week (1st) out for delivery today N Tipp...poor tbh

ACitizenErased

Parcel which arrived in Dublin Sunday was delivered in Cork today - not bad.

Spon Farmer

Xenji wrote: »

Have had a package sitting in the North Dublin depot for nearly a week now, no sign of any movement with it.

Phone An Post customer service for better tracking.

This morning tracking was showing my parcel was in Galway (since last Thursday) but it was actually in Portlaoise since Saturday.

Xenji

Have had a package sitting in the North Dublin depot for nearly a week now, no sign of any movement with it.

jaffa20

Still waiting on Hermes package posted on 22/11. No updates at all on tracking since 23/11 in UK ☹️ My h&m package that was posted on black friday is at least in Dublin depot.

ED E

whiterebel wrote: »

DPD is moving well inbound from the UK, so would think its the better option out as well. Royal Mail seem to be having their own difficulties.

DPD from mainland Europe seems slow for me.

Mollywolly

The Continental Op wrote: »

Could just as easily be that An Post have it in a container somewhere they haven't opened yet. Other options are its lost or not been picked up or put in the system by the seller.

Did you pay anything extra for expedited delivery?

I suppose it could be, but now they have said they don't have it, I've passed it back to the sender.

Delivery was by An Post or courier for the same price. With hindsight, I should have selected courier

I'll know better next time!

The Continental Op

Mollywolly wrote: »

I bought some ink from a Dublin company that shipped on 1st December. Their confirmation email said to contact An Post if there was a problem with the tracking.

I've waited patiently (being mindful of Christmas/Covid delays) and there has been no update on tracking. I managed to get hold of someone at An Post via webchat this morning who said they hadn't received the package and to contact the sender.

So would I be right in thinking that it's now the sender's responsibility to investigate with An Post and provide me with a duplicate order or refund? Note: I have advised sender of the issue and awaiting reply.

Could just as easily be that An Post have it in a container somewhere they haven't opened yet. Other options are its lost or not been picked up or put in the system by the seller.

Did you pay anything extra for expedited delivery?

Mollywolly

I bought some ink from a Dublin company that shipped on 1st December. Their confirmation email said to contact An Post if there was a problem with the tracking.

I've waited patiently (being mindful of Christmas/Covid delays) and there has been no update on tracking. I managed to get hold of someone at An Post via webchat this morning who said they hadn't received the package and to contact the sender.

So would I be right in thinking that it's now the sender's responsibility to investigate with An Post and provide me with a duplicate order or refund? Note: I have advised sender of the issue and awaiting reply.

whiterebel

Spon Farmer wrote: »

I hope you know my post was in jest.

I have to send a parcel to the U.K.

DPD is twice the price of An Post but considering An Post have any CDs is a Galway depot for 5 days I have a feeling something going out of the country might not arrive before Christmas.

Is a courier a better option?

DPD is moving well inbound from the UK, so would think its the better option out as well. Royal Mail seem to be having their own difficulties.

parttime

I'm waiting on cables for m AliExpress, arrived in Dublin in August

Spon Farmer

The Continental Op wrote: »

We are the furthest point out on his run at a picturesque spot where he often stops for lunch. I have to walk up the drive when he calls (horn as he goes past the house) because its not fair to expect him to come down our drive with our large dogs. I've offered coffee or tea, but he has a business drop where he uses the canteen for a cup of tea.:cool:

I hope you know my post was in jest.

I have to send a parcel to the U.K.

DPD is twice the price of An Post but considering An Post have any CDs is a Galway depot for 5 days I have a feeling something going out of the country might not arrive before Christmas.

Is a courier a better option?

Spon Farmer

I tried calling An Post customer service but I’m getting the “engaged tone”.

Is the phone service shut down at the moment?

EDIT: it eventually worked and I spent over 25 minutes in “position one” in the queue for a conversation that lasted less than a minute. The young lady was able to tell me that the parcel was actually sorted in Portlaoise and I could expect it to be delivered “sometime this week”.

Spon Farmer

I bought my mother two Christmas CDs on Monday last week online from a shop in Dublin .

Took the retailer long enough to get them into the post but the parcel has been sitting in the Galway DSU since Thursday.

My mother is in Limerick and I’ve never seen An Post tracking put anything I send from Dublin to Limerick via Galway.

The Continental Op

Spon Farmer wrote: »

There might be less of a delay if you let the man work instead of hindering him with you chats

We are the furthest point out on his run at a picturesque spot where he often stops for lunch. I have to walk up the drive when he calls (horn as he goes past the house) because its not fair to expect him to come down our drive with our large dogs. I've offered coffee or tea, but he has a business drop where he uses the canteen for a cup of tea.:cool:

Ivefoundgod

loveisdivine wrote: »

Parcel sent from Dublin on 1st December coming to Dundalk. Tracking showed nothing until this morning, now saying it's been sorted in Ballymount yesterday. Won't receive today so thats gonna be at least 1 week to get something from Dublin to Dundalk.

I know there are delays. But I could have walked there and back in half the time.

Similar situation, parcel sent from Greystones the 30th of November, still sitting there in the post office according to the tracker. I wouldn't mind only I opted to get it posted because of the restrictions but at this rate I could have just waited until the 18th and went up myself to get it. Paying extra for the registered post as well made no difference.

loveisdivine

Parcel sent from Dublin on 1st December coming to Dundalk. Tracking showed nothing until this morning, now saying it's been sorted in Ballymount yesterday. Won't receive today so thats gonna be at least 1 week to get something from Dublin to Dundalk.

I know there are delays. But I could have walked there and back in half the time.

Spon Farmer

The Continental Op wrote: »

Funny that when I chat to my postman he tells me of all the people that are asking him were stuff is because its late.

There might be less of a delay if you let the man work instead of hindering him with you chats

dashdoll

I have two parcels from Zara Black Friday stuck in Dublin since 1 December. "We have your post in DUBLIN NORTH DEPOT, DUBLIN". A week with no movement...I'd expect delays but this seems a bit much. Shouldnt have bothered!

Darc19

ACitizenErased wrote: »

Parcel that left the US on November 19th arrived in Dublin today, finally.

I'll correct that.

Parcel sat in cargo holding area from 19th Nov until probably Friday.
Finally got cargo space on one of the very few flights from USA to Ireland, landed Saturday morning, scanned in an post today.

ACitizenErased

Parcel that left the US on November 19th arrived in Dublin today, finally.

Spon Farmer

Is there the same delays in send letters and parcels to the U.K. as there is in getting them?

Darc19

0ph0rce0 wrote: »

I wouldn't be ordering anything from Germany. If you do a bit of research they are having problems getting stuff into Ireland and the Czech Rep. stopped taking anything over a certain size and returning them to sender.

Some stuff is coming through but serious backlogs there, nothing to do with An Post

I'd be saying for people to look at what delivery service European companies use.

DPD have minor delays from Europe as everything goes by truck. From Germany, dpd is a four day service, Poland 6-7days, Italy 7-8 days, Czechia/Slovakia 4-5 days.

Gls are a couple of days slower, but also use road/sea.

Ups economy uses road/sea.

It's when you see DHL Post (national post network in Germany) Austria post, La Posted etc, they all generally use air freight and that has very limited capacity.

DHL express and UPS priority are also quick (but expensive) as they use their own cargo planes.

JP Liz V1

I'm getting UK mail quicker than ROI mail

RonyPonyBah

ConorBDeNiro wrote: »

No sign of mine either. I'm starting to think they lost a crate or something. I'm on another site where someone who ordered something from Adidas on the 20th November was contacted to say the package had been lost.

I got my An Post tracking from DHL on the 30th November, tracking is still dead so I'd say it's just a mega backlog

ConorBDeNiro

andrew1977 wrote: »

No sign of any movement on this , should I be starting to get worried if it’s lost? It’s a few Santa gifts which I’m waiting on .
I see a few others have got packages from koln which were dispatched after mine .
I tried customer service of the 3 companies involved , no concrete answer from any of them where it is .

Sit tight for another while ?
Thanks

No sign of mine either. I'm starting to think they lost a crate or something. I'm on another site where someone who ordered something from Adidas on the 20th November was contacted to say the package had been lost.

The Continental Op

gaelar29 wrote: »

Tis rare but am a postie myself, off tomorrow, well today...am out the next 13 days in a row but I have yet to hear of anyone re a delay..nice to hear an odd time, "didnt expect it so quick"

Funny that when I chat to my postman he tells me of all the people that are asking him were stuff is because its late.

RonyPonyBah

0ph0rce0 wrote: »

I wouldn't be ordering anything from Germany. If you do a bit of research they are having problems getting stuff into Ireland and the Czech Rep. stopped taking anything over a certain size and returning them to sender.

Some stuff is coming through but serious backlogs there, nothing to do with An Post

Can you please elaborate or share some source? I've done some googling but can't find anything

gaelar29

schmoo2k wrote: »

Most likely its sitting in England waiting on transport...

Adresspal?