Inbound and internal An Post Delays

The Continental Op wrote: »

Funny that when I chat to my postman he tells me of all the people that are asking him were stuff is because its late.

There might be less of a delay if you let the man work instead of hindering him with you chats

loveisdivine wrote: »

Parcel sent from Dublin on 1st December coming to Dundalk. Tracking showed nothing until this morning, now saying it's been sorted in Ballymount yesterday. Won't receive today so thats gonna be at least 1 week to get something from Dublin to Dundalk.

I know there are delays. But I could have walked there and back in half the time.

Similar situation, parcel sent from Greystones the 30th of November, still sitting there in the post office according to the tracker. I wouldn't mind only I opted to get it posted because of the restrictions but at this rate I could have just waited until the 18th and went up myself to get it. Paying extra for the registered post as well made no difference.

I bought my mother two Christmas CDs on Monday last week online from a shop in Dublin .

Took the retailer long enough to get them into the post but the parcel has been sitting in the Galway DSU since Thursday.

My mother is in Limerick and I’ve never seen An Post tracking put anything I send from Dublin to Limerick via Galway.

The Continental Op wrote: »

We are the furthest point out on his run at a picturesque spot where he often stops for lunch. I have to walk up the drive when he calls (horn as he goes past the house) because its not fair to expect him to come down our drive with our large dogs. I've offered coffee or tea, but he has a business drop where he uses the canteen for a cup of tea.:cool:

I hope you know my post was in jest.

I have to send a parcel to the U.K.

DPD is twice the price of An Post but considering An Post have any CDs is a Galway depot for 5 days I have a feeling something going out of the country might not arrive before Christmas.

Is a courier a better option?

Mollywolly wrote: »

I bought some ink from a Dublin company that shipped on 1st December. Their confirmation email said to contact An Post if there was a problem with the tracking.

I've waited patiently (being mindful of Christmas/Covid delays) and there has been no update on tracking. I managed to get hold of someone at An Post via webchat this morning who said they hadn't received the package and to contact the sender.

So would I be right in thinking that it's now the sender's responsibility to investigate with An Post and provide me with a duplicate order or refund? Note: I have advised sender of the issue and awaiting reply.

Could just as easily be that An Post have it in a container somewhere they haven't opened yet. Other options are its lost or not been picked up or put in the system by the seller.

Did you pay anything extra for expedited delivery?

whiterebel wrote: »

DPD is moving well inbound from the UK, so would think its the better option out as well. Royal Mail seem to be having their own difficulties.

DPD from mainland Europe seems slow for me.

Have had a package sitting in the North Dublin depot for nearly a week now, no sign of any movement with it.

Parcel which arrived in Dublin Sunday was delivered in Cork today - not bad.

My parcel from Germany, that was showing as stuck in Koln since 23rd Nov, arrived today. It didn't show up on the An Post tracking until this morning, only a few hours before it arrived.

Hi Guys,

Just wondering has anyone has this issue before.


We posted signed contracts last Wednesday evening and as of this morning our solicitor has not received them.

I didn't register the package as i assumed it wouldn't be an issue sending it to the solicitor an hour away, and the package containing the contracts was sent by standard post.



I paid the cashier in the post office and then put in the postbox myself to be sure it went in.



I've emailed AN POST regarding the delay and await a reply.


Am i jumping the gun here and could this be down to a delay due to COVID and Christmas.


Any advice or ideas would be a help.


Thanks

It seems to be very hit and miss. I've sent a letter Dublin to Dublin arrived next day. Most of the parcels I've sent have been 2 days with the odd one arriving next day.

New update from our rep at an post.

Dear Customer,
Our parcel volumes have continuously increased since October and as we have been receiving volume in excess of our overall capacity for some time, we have now reached a backlog level that forces us to take immediate and decisive action. As per our most recent communication informing you that we are currently experiencing delays of 7 days, unfortunately, in the interest of fulfilling customers' expectations, we have no other choice than to bring forward our latest date of posting before Christmas to Monday 14th December.

This means that we cannot guarantee that parcels injected into the An Post Commerce's network from Tuesday 15th December will be delivered before Christmas day.

This has been an extremely difficult decision for us to make and we fully appreciate that you will be dissatisfied by it. Nevertheless, at this point in time, we have no other option in order to avoid potentially disappointing your consumers.

Yours sincerely,

I have a parcel stuck in their system for 3 weeks now. Regardless of backlogs or covid, that is shambolic.