GoMo FAQs

Yggr of Asgard · 17-08-2020 07:50PM

New Home wrote: »

Try to put a 5 after the 087 and before your number, then press # as soon as the greeting kicks in, it should prompt you for your password. Not a solution, more like a workaround.

Also 171 is only for accessing voicemail from ones own phone. Forward should be to 08x5xxxxxxx as new home outlined.

171 you can dial from your phone and it should automatically get you into your voicemail to listen and configure.

Berberis · 17-08-2020 07:52PM

New Home wrote: »

Try to put a 5 after the 087 and before your number, then press # as soon as the greeting kicks in, it should prompt you for your password. Not a solution, more like a workaround.

Cheers for that. Managed to get into the messages and hear and delete them.
At least I know now how to get into them.
Pity I have to keep putting in my pin just to access them though.

Any idea why this might have happened

Yggr of Asgard · 17-08-2020 08:00PM

Doge wrote: »

Thanks for the replies.
Having problems with Microsoft and the Lidl Plus App.

Sony works fine though.

There are some reports in the Lidl Plus thread that people have issues getting the sms if they have bared premium sms messages.

Have you bared those?

Yggr of Asgard · 17-08-2020 08:01PM

Berberis wrote: »

Cheers for that. Managed to get into the messages and hear and delete them.
At least I know now how to get into them.
Pity I have to keep putting in my pin just to access them though.

Any idea why this might have happened

Try dialing 171 from your phone to see if you get in that way without your PIN.

Berberis · 17-08-2020 08:04PM

Yggr of Asgard wrote: »

Also 171 is only for accessing voicemail from ones own phone. Forward should be to 08x5xxxxxxx as new home outlined.

171 you can dial from your phone and it should automatically get you into your voicemail to listen and configure.

Cheers for reply.
I have inserted my number with the 5 inserted
And I also inserted it in the call forwarding settings for
When busy
When unanswered and when unreachable
And I have Always forward turned off.

But when I dial the voicemail 171, I just get the number you dialled is not available.

Very strange because up until a number of weeks ago 171 always got me into voicemail

Yggr of Asgard · 17-08-2020 08:10PM

Berberis wrote: »

But when I dial the voicemail 171, I just get the number you dialled is not available.

Very strange because up until a number of weeks ago 171 always got me into voicemail

I would go back to GoMo about that, if you can access the voicemail via the 5 than your voicemail should work fine.

Test it with a different phone if you have access to one just to rule out your phone but it should not make a difference.

Berberis · 17-08-2020 08:20PM

Yggr of Asgard wrote: »

I would go back to GoMo about that, if you can access the voicemail via the 5 than your voicemail should work fine.

Test it with a different phone if you have access to one just to rule out your phone but it should not make a difference.

Thanks again to yourself and New Home for the help.
I'll try a different phone I have knocking about somewhere before contacting Gomo again

New Home · 17-08-2020 08:35PM

Cheap skate as I am, that's how I used to get around voicemail charges when I was with Vodafone
They charged you for calls to voicemail through 171, but they had free Vodafone to Vodafone calls. :cool:

Doge · 17-08-2020 11:03PM

Yggr of Asgard wrote: »

There are some reports in the Lidl Plus thread that people have issues getting the sms if they have bared premium sms messages.

Have you bared those?

Nope,

Everything is default, pretty sure I never went near those settings:

Strange!

Vic_08 · 19-08-2020 02:02AM

New Home wrote: »

Cheap skate as I am, that's how I used to get around voicemail charges when I was with Vodafone
They charged you for calls to voicemail through 171, but they had free Vodafone to Vodafone calls. :cool:

08x5xxxxxxx is also handy to give to people who you generally don't want to talk to but you can't ignore completely; annoying relatives or colleagues/bosses for example.

fritzelly · 19-08-2020 02:11AM

Long time since I followed this thread but thinking of getting a new phone
Is 5G still working or has the network been enabled (officially) for 5G in the past 6 months?

cookie1977 · 19-08-2020 07:32AM

fritzelly wrote: »

Long time since I followed this thread but thinking of getting a new phone
Is 5G still working or has the network been enabled (officially) for 5G in the past 6 months?

I dont think it's officially supported and the network is fairly limited but I can pick up 5G on my sim free note 10+ in many areas around me. It's not super fast (same as 4G to be honest at between 60 and 100 Mbps) but I do find when in a 5G area it is a very stable consistent speed which is not what I get from 4G.
I wouldn't be joining the network just because of 5G though. It's just a bonus when you're paying 9.99 for 80GBs of data per month.

FionnK86 · 19-08-2020 01:31PM

Scarlet Early Victor wrote: »

Grand thanks makes life easier. Have asked for the unlock code so will wait until today arrives and then start the transfer. Thanks.

I'm paying €40pm with VF & want to switch. I'm going to ask them how long I've left. From reading thread everyone seems to have ok experience with GoMO and it's cheapest on switcher.ie.

Did you keep your number? I need to keep it for work and don't want outage.

cookie1977 · 19-08-2020 03:08PM

FionnK86 wrote: »

I'm paying €40pm with VF & want to switch. I'm going to ask them how long I've left. From reading thread everyone seems to have ok experience with GoMO and it's cheapest on switcher.ie.

Did you keep your number? I need to keep it for work and don't want outage.

I kept my number. I had zero problems with my move (unlike when I moved from vodafone to Virgin prior to that). It does appear to me GOMO is great unless you need to contact CS. I've been using it since January (my mother since May) with no problems at all. Here's hoping that lasts!

Yggr of Asgard · 19-08-2020 03:21PM

FionnK86 wrote: »

Did you keep your number? I need to keep it for work and don't want outage.

You can keep your number, but it might be a good idea that instead of giving them a date/time to port when you order the SIM, that you do it later instead.

That way you can try the service in your region(s) and see if it works for you.

If not, you have your 14 day cancellation period.

It it works for you, than you port (which you can do online) and once you confirm that you are the owner via an SMS the number is transferred.

stockshares · 19-08-2020 06:22PM

FionnK86 wrote: »

I'm paying €40pm with VF & want to switch. I'm going to ask them how long I've left. From reading thread everyone seems to have ok experience with GoMO and it's cheapest on switcher.ie.

Did you keep your number? I need to keep it for work and don't want outage.

Bear in mind that customer service is poor and it's online only. Only the most basic queries get a response. If your signal does drop you will be left hanging, not knowing how long it will be down for.

It's run by Eir and they have the worst customer service of any network atm.

Yggr of Asgard · 19-08-2020 06:32PM

stockshares wrote: »

It's run by Eir and they have the worst customer service of any network atm.

That is debateable. Three is way worse in my experience.

Marhay70 · 19-08-2020 06:52PM

All the comm companies I've dealt with are terrible, VF can be the pits. I've never dealt with Eir but I have with Gomo on a few occasions and found them less frustrating than VF.
Strangely enough I was once searching for a phone number for Gomo and accidentally got connected to Gomo Singapore, I was chatting away to Ravi for several minutes before the penny dropped with him that I was in Ireland. The contrast to dealing with CS in Ireland was amazing, this was a friendly, helpful guy who actually seemed to know what he was talking about. Big disappointment when I had to try for Ireland again. Gomo Singapore is a mobile phone company too, don't know if there's is any connection but if there is, Ireland has a long way to go.

cookie1977 · 19-08-2020 07:13PM

Yggr of Asgard wrote: »

That is debateable. Three is way worse in my experience.

I made a list of the good ones:

stockshares · 19-08-2020 08:14PM

Yggr of Asgard wrote: »

That is debateable. Three is way worse in my experience.

I've found Three to be good. At least they answer when you call.

It appears Eir are not bothering answering calls during the pandemic and are only providing @eircare on Twitter.

lau1247 · 23-08-2020 09:03PM

Hopefully someone may have looked into it (I did a search of this thread for Gomo but nothing came up).

I'm struggling to get on my VPN (Getflix) with Gomo, it just wouldn't connect no matter what I try. It works fine on my Vodafone sim straight away once I switch over.

Is there is particular thing that I can do other than switching to Vodafone?? I don't use it all the time but sometimes would like to look at MOTD or other UK stream.

westyIrl · 24-08-2020 12:54AM

lau1247 wrote: »

Hopefully someone may have looked into it (I did a search of this thread for Gomo but nothing came up).

I'm struggling to get on my VPN (Getflix) with Gomo, it just wouldn't connect no matter what I try. It works fine on my Vodafone sim straight away once I switch over.

Is there is particular thing that I can do other than switching to Vodafone?? I don't use it all the time but sometimes would like to look at MOTD or other UK stream.

GoMo blocking ports maybe? Haven't heard of this to date. I've no experience with this issue but maybe changing the ports the VPN is using (if possible) might yield some results.

Jim

cookie1977 · 24-08-2020 05:55PM

westyIrl wrote: »

GoMo blocking ports maybe? Haven't heard of this to date. I've no experience with this issue but maybe changing the ports the VPN is using (if possible) might yield some results.

Jim

I use both Private Internet Access VPN and Express VPN apps without any issues.

Jimmy Bottlehead · 25-08-2020 03:42PM

Been with Three for years, contract comes to an end tomorrow. I've been paying €30.50 on my Galaxy S8 the past two years, so now looking for a cheaper plan.

I mostly use my plan for minutes, but I do use calls too, mainly to other mobiles and some occasional landline calls for work.

I've heard mixed reports about Gomo, so what can people tell me are the positives and negatives? And what the closest alternatives might be?

blade1 · 25-08-2020 03:44PM

Jimmy Bottlehead wrote: »

Been with Three for years, contract comes to an end tomorrow. I've been paying €30.50 on my Galaxy S8 the past two years, so now looking for a cheaper plan.

I mostly use my plan for minutes, but I do use calls too, mainly to other mobiles and some occasional landline calls for work.

I've heard mixed reports about Gomo, so what can people tell me are the positives and negatives? And what the closest alternatives might be?

Since lockdown my speeds have gone to shîte the majority of the time.

Odyssey 2005 · 25-08-2020 03:58PM

Jimmy Bottlehead wrote: »

Been with Three for years, contract comes to an end tomorrow. I've been paying €30.50 on my Galaxy S8 the past two years, so now looking for a cheaper plan.

I mostly use my plan for minutes, but I do use calls too, mainly to other mobiles and some occasional landline calls for work.

I've heard mixed reports about Gomo, so what can people tell me are the positives and negatives? And what the closest alternatives might be?

I've been with 3 for many many years. I got a gomo card to give it a go. I didn't transfer my number yet,I've diverted my calls to the gomo card and am using it in my phone. So far I have zero complaints, calls and texts ar as they were,however the 4g is like lightening compared to 3. I'll give it a few weeks and if this continues they will have mine and 3 more connections in the near future, thereby saving me a considerable amount of money.

New Home · 25-08-2020 04:14PM

I'm 100% happy. There was one big hitch at some stage re the data, but it turned out it was an issue with Eir themselves rather than with GoMo. I got in touch with Customer Services via chat (that's probably the only downside, no one to speak to in person as there's no number) but they were clear and honest in their replies (unlike Vodafone who've been incompetent, rude and impossible to deal with, you wouldn't get a straight answer out of them if your life depended on it). It got sorted quickly.

The data slowed down for a few hours a few days ago but it went back to normal in no time.

I know some people had trouble porting their number but if you make sure that the SIM you get corresponds to the SIM shown on your account it's no hassle.

I only wish they had some deal for international calls.

New Home · 25-08-2020 04:49PM

By the way, make sure your phone is unlocked before switching!!

morgana · 26-08-2020 12:20PM

Hmm, i got a voicemail message and when I try to listen to it it tells me voice mail is not set up. I can't for the life of me find the voice mail settings on the Gomo website. And webchat is gone too?

_Godot_ · 29-08-2020 11:08AM

Just got a message in messages on android (using a Samsung Galaxy m30s) about activating rcs.

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