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The one and only refund thread [READ MOD NOTE BEFORE POSTING]!

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    #242
    irelandspurs
    Registered Users Posts: 2,081 ✭✭✭irelandspurs


    obi604 wrote: »
    Ok. But I don't get why you think it’s going to happen today. Flight is over 5 weeks away. Why would they be cancelling today, as opposed to yesterday or tomorrow etc

    I'm basing it on my experience, my flights were 27th May and Every Thursday Ryanair were cancelling flights week by week, But it now seems from today they have blanked out the whole of June except the 27th and 30th so I'm guessing you'll be notified soon enough.


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    #243
    obi604
    Registered Users Posts: 5,529 ✭✭✭obi604


    irelandspurs wrote: »
    I'm basing it on my experience, my flights were 27th May and Every Thursday Ryanair were cancelling flights week by week, But it now seems from today they have blanked out the whole of June except the 27th and 30th so I'm guessing you'll be notified soon enough.




    right, whats the story with the 27th and 30th June


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    #244
    irelandspurs
    Registered Users Posts: 2,081 ✭✭✭irelandspurs


    obi604 wrote: »
    right, whats the story with the 27th and 30th June

    Not sure. Is it Faro your mean't to be flying to?


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    #245
    obi604
    Registered Users Posts: 5,529 ✭✭✭obi604


    irelandspurs wrote: »
    Not sure. Is it Faro your mean't to be flying to?




    yep


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    #246
    irelandspurs
    Registered Users Posts: 2,081 ✭✭✭irelandspurs


    obi604 wrote: »
    yep

    Yeah just check checking your booking on ryanair site, once the goes red you can apply, that normally happens before you get the cancellation email off them, from my experience anyway.


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    #247
    obi604
    Registered Users Posts: 5,529 ✭✭✭obi604


    irelandspurs wrote: »
    Yeah just check checking your booking on ryanair site, once the goes red you can apply, that normally happens before you get the cancellation email off them, from my experience anyway.




    grand, what goes red now?



    Ryanair webiste> my bookings >


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    #248
    King of Spades
    Registered Users Posts: 144 ✭✭King of Spades


    Technocentral wrote: »
    Havent heard from them since initial email confirming receipt of my complaint

    Thanks. Will be interested to see what happens and how long it takes. Alternatively, if anyone has had recent success with the small claims court, I might go that route.


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    #249
    limabromac
    Registered Users Posts: 294 ✭✭limabromac


    obi604 wrote: »
    grand, what goes red now?



    Ryanair webiste> my bookings >

    Normally active bookings are blue and there is a button for you to check in....if they are not active they are in red saying they are cancelled....
    Keep checking the website for a big red cancelled on your flights under my bookings and you will receive an email that your flight are cancelled too .. : )

    Then you will have options


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    #250
    irelandspurs
    Registered Users Posts: 2,081 ✭✭✭irelandspurs


    obi604 wrote: »
    grand, what goes red now?



    Ryanair webiste> my bookings >

    Like this


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    #251
    obi604
    Registered Users Posts: 5,529 ✭✭✭obi604


    irelandspurs wrote: »
    Like this




    righjt so thats a mobile app.

    so for people who want to try and get a refund, just click the get a refund and follow the steps, is this the first part of the puzzle, then go down the chat route and then scc or car etc


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    #252
    limabromac
    Registered Users Posts: 294 ✭✭limabromac


    obi604 wrote: »
    righjt so thats a mobile app.

    so for people who want to try and get a refund, just click the get a refund and follow the steps, is this the first part of the puzzle, then go down the chat route and then scc or car etc

    Either way it will be on the app/the website and an email. You then can start looking at your options once ryanair have cancelled the flights .. : )


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    #253
    Technocentral
    Registered Users Posts: 6,101 ✭✭✭Technocentral


    King of Spades wrote: »
    Thanks. Will be interested to see what happens and how long it takes. Alternatively, if anyone has had recent success with the small claims court, I might go that route.

    I'm in for Ulsterbank Debit Card chargeback as well as Flightrights so will report if any results.


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    #254
    limabromac
    Registered Users Posts: 294 ✭✭limabromac


    Technocentral wrote: »
    I'm in for Ulsterbank Debit Card chargeback as well as Flightrights so will report if any results.

    Hopefully you get sorted...


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    #255
    obi604
    Registered Users Posts: 5,529 ✭✭✭obi604


    not entirely sure what 'charge-back' is

    is it a waste of time trying to do this with AIB? (from what I hear)


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    #256
    limabromac
    Registered Users Posts: 294 ✭✭limabromac


    obi604 wrote: »
    not entirely sure what 'charge-back' is

    is it a waste of time trying to do this with AIB? (from what I hear)

    Chargeback is a return of money to a payer. Most commonly the payer is a consumer. The chargeback reverses a money transfer from the consumer's bank account, line of credit, or credit card. The chargeback is ordered by the bank that issued the consumer's payment card


    There is lots of info in this thread about all the lines of options one can take to try and get their money back..I am willing to try all the options as ryanair has 1000e belonging to me which I want back ..


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    #257
    Technocentral
    Registered Users Posts: 6,101 ✭✭✭Technocentral


    https://www.irishtimes.com/news/world/europe/airlines-must-refund-passengers-for-cancelled-flights-eu-says-1.4252365

    Good news, Ross et al didnt get their way.

    "Airlines must refund passengers for cancelled flights, EU says
    Push by some member states to water down passengers’ rights rejected by European Commission"


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    #258
    limabromac
    Registered Users Posts: 294 ✭✭limabromac


    Technocentral wrote: »
    https://www.irishtimes.com/news/world/europe/airlines-must-refund-passengers-for-cancelled-flights-eu-says-1.4252365

    Good news, Ross et al didnt get their way.

    "Airlines must refund passengers for cancelled flights, EU says
    Push by some member states to water down passengers’ rights rejected by European Commission"


    Yay!! Go EU!! ... Imagine Ryanair got fined for everyday they were in breach of the law ...I don't want to see them bankrupt but they have enough reserves to issue refunds...


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    #259
    Muscles Schultz
    Banned (with Prison Access) Posts: 302 ✭✭Muscles Schultz


    https://www.rte.ie/news/coronavirus/2020/0513/1138116-airlines-eu/

    Interesting


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    #260
    JTMan
    Registered Users Posts: 5,539 ✭✭✭JTMan


    Quick question on my SCC claim.

    The day count clock on csol.ie displays 13 days since the claim was issued.

    I have read that Aer Lingus have 15 days to reply.

    What happens next on day 15 (Friday) if Aer Lingus have still not replied?


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    #261
    lensman
    Registered Users Posts: 1,325 ✭✭✭lensman


    yes, good news, I dont want to drive click&go out of business, Ive used them before & hopefully will again, I need my money back & thats the law which was restated by the EU regulator today, if govts want to bail out travel companies let them do so with my approval,..I'll not forget Mr Ross or spoofer Varadkar either for their attempt to stiff me.
    https://www.rte.ie/news/coronavirus/2020/0513/1138116-airlines-eu/


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    #262
    jonnny68
    Closed Accounts Posts: 3,670 ✭✭✭jonnny68


    JTMan wrote: »
    Quick question on my SCC claim.

    The day count clock on csol.ie displays 13 days since the claim was issued.

    I have read that Aer Lingus have 15 days to reply.

    What happens next on day 15 (Friday) if Aer Lingus have still not replied?

    i believe the SCC award in your favour and the airline has to pay up


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    #263
    JTMan
    Registered Users Posts: 5,539 ✭✭✭JTMan


    jonnny68 wrote: »
    i believe the SCC award in your favour and the airline has to pay up

    Thanks, then I guess the fun continues while I wait for Aer Lingus to actually pay.


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    #264
    funkyouup
    Registered Users Posts: 832 ✭✭✭funkyouup


    Just heard back from Small claims court
    I am forwarding a Notice of Dispute that I have received from solicitors acting for Ryanair.
    As they will not agree to pay your claim do you want to withdraw your claim or do you want it to proceed to a Court hearing


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    #265
    CosmicFool
    Registered Users Posts: 492 ✭✭CosmicFool


    Rang Aer Lingus today and finally getting a full refund. He didn't specify when but said it will take a few days to go back into bank account. Waiting 9 weeks.


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    #266
    banie01
    Registered Users Posts: 16,584 ✭✭✭✭banie01


    banie01 wrote: »
    What a year!
    It really isn't until travel grinds to a halt we realise how much we actually travel!

    Waiting on a refund from my son's cancelled trip to Barcelona.
    That was booked by the school via Topflight's school tour dept, whom are still trying to avoid refunding the money.
    He also was supposed to be going to India in October (now cancelled) but another refund that is being long fingered by the provider.

    Our summer holiday which is booked as separate flights and accommodation.
    Will likely take the voucher option from Aer Lingus for the flights and the accommodation has previously offered refund on confirmation of travel restrictions over our booking dates.
    Email sent to them and awaiting a reply now.

    We were also booked to travel to Sardinia for a family wedding in September, via a bloody convoluted route and a combo of Ryanair and easyJet that will likely also be cancelled if the rumblings out of Italy regarding restricting inbound tourists are true.

    Seeing it listed, I'm kinda shocked how much we had booked!

    Just a partial update on this.

    Our hotel refunded us in full, with zero difficulty and honestly fantastic service for our arrival due on the 1/6.

    Aer Lingus will be vouchers as we will be booking with them again for travel somewhere at some point.

    My son's school trips away to date, all cancelled but no sign of any refunds as yet and given the TA are bonded, quite surprised to hear that much of their delay is based on 3rd party's.


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    #267
    Wuff Wuff
    Closed Accounts Posts: 1,429 ✭✭✭Wuff Wuff


    CosmicFool wrote: »
    Rang Aer Lingus today and finally getting a full refund. He didn't specify when but said it will take a few days to go back into bank account. Waiting 9 weeks.

    Mine was paid within 7 days after I rang chasing it


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    #268
    irelandspurs
    Registered Users Posts: 2,081 ✭✭✭irelandspurs


    funkyouup wrote: »
    Just heard back from Small claims court

    Same what a joke


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    #269
    JTMan
    Registered Users Posts: 5,539 ✭✭✭JTMan


    CosmicFool wrote: »
    Rang Aer Lingus today and finally getting a full refund. He didn't specify when but said it will take a few days to go back into bank account. Waiting 9 weeks.

    Don't count your chickens until the money is in your account. I have being told lots of lies by the Aer Lingus call centre.
    I am forwarding a Notice of Dispute that I have received from solicitors acting for Ryanair.
    As they will not agree to pay your claim do you want to withdraw your claim or do you want it to proceed to a Court hearing

    Are you proceeding to Court Hearing? Dicks in Ryanair doing this to you.


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    #270
    funkyouup
    Registered Users Posts: 832 ✭✭✭funkyouup


    JTMan wrote: »


    Are you proceeding to Court Hearing? Dicks in Ryanair doing this to you.

    Yes.


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    #271
    ratracer
    Registered Users Posts: 3,228 ✭✭✭ratracer


    funkyouup wrote: »
    Yes.

    Hopefully there will be a docketful of similar cases on the same day and the judge sticks the boot into the airline!


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