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ID Mobile - Closing down April 6th

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    #1412
    johnnykilo
    Registered Users Posts: 1,155 ✭✭✭johnnykilo


    AlmightyCushion wrote: »
    That password is used to confirm the port. You have to give it to the person who done the port.

    Yeah that's was all done on the first visit; the guy asked me for the password and then went through a few more processes on the computer and the second visit later that evening I signed the forms. That was Wednesday evening though and I'm still connected to ID's network.

    Thanks, I was just worried because someone a few pages back said (possibly joking) that you'd lose your number if you weren't ported when the turned off the ID Service.


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    #1413
    johnnykilo
    Registered Users Posts: 1,155 ✭✭✭johnnykilo


    Just onto Three Webchat, they had no record of my Porting request :mad:

    Anyway, for anyone in the same boat you can request the Porting yourself to Three at the following Link. Enter your existing mobile, then enter the verification code. Put your new temporary Three SIM in your phone and then enter the verification code. Then enter some name and address details (you do need your ID Mobile Account number at this stage too, it should be on your bill).

    https://www.three.ie/CorporateForms/Forms/PortingRequestValidateNumber.aspx


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    #1414
    davkel
    Registered Users Posts: 62 ✭✭davkel


    ED E wrote: »
    Its present but not super common yet. From what I can deduce Three aren't upgrading LTE C4 sectors to LTEA but instead fitting the new radios to formerly HSDPA/GSM sites. Blackspots -> Fastspots.

    If you want to test it, 3 Arena and GCD are two areas with 20+10Mhz in B3.

    4G+ has been on iD (& Three) for well over a year. It's enabled on the radios. Doesn't guarantee higher speeds.


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    #1415
    ED E
    Registered Users Posts: 36,166 ✭✭✭✭ED E


    davkel wrote: »
    4G+ has been on iD (& Three) for well over a year. It's enabled on the radios. Doesn't guarantee higher speeds.

    On a minority of sites. Like less than 1 in 20. And no it doesnt, but makes mean slowest speeds better by distributing load across the spectrum much more evenly.


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    #1416
    RacoonQueen
    Moderators, Sports Moderators Posts: 20,364 Mod ✭✭✭✭RacoonQueen


    johnnykilo wrote: »
    Just onto Three Webchat, they had no record of my Porting request :mad:

    Anyway, for anyone in the same boat you can request the Porting yourself to Three at the following Link. Enter your existing mobile, then enter the verification code. Put your new temporary Three SIM in your phone and then enter the verification code. Then enter some name and address details (you do need your ID Mobile Account number at this stage too, it should be on your bill).

    https://www.three.ie/CorporateForms/Forms/PortingRequestValidateNumber.aspx

    This is same problem I spoke of. It took three attempts for my port to go through, one in store, one at the link above and the third one was when girl on twitter support put it directly into the system.
    First two didn't record.

    Get onto them ASAP, you cannot be guaranteed you will be able to retrieve your number once iD gets switched off.


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    #1417
    BowWow
    Registered Users Posts: 1,760 ✭✭✭BowWow


    Just got my first bill from eir - changed to them from iD on 14th. March.

    Interestingly, with iD the bill was monthly in arrears - i.e. you paid at the end of the month for the month's use.
    However with eir the bill is monthly in advance - i.e. my April bill from the start of April is for the whole of April. I assume its like the old house phone rental period.


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    #1418
    Killer K
    Registered Users Posts: 645 ✭✭✭Killer K


    Hi all,

    Has anyone had direct debit taken by liquidators?


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    #1419
    conf101
    Registered Users Posts: 1,037 ✭✭✭conf101


    I haven't yet. But they did say the first dd would be taken on/after 30th April, so I guess it could come in the next few days


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    #1420
    Killer K
    Registered Users Posts: 645 ✭✭✭Killer K


    conf101 wrote: »
    I haven't yet. But they did say the first dd would be taken on/after 30th April, so I guess it could come in the next few days

    Thanks. Just spotted the on/after bit after I posted!


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    #1421
    BonnieSituation
    Registered Users Posts: 18,923 ✭✭✭✭BonnieSituation


    Any eir customers get access to eirsport yet?


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    #1422
    conf101
    Registered Users Posts: 1,037 ✭✭✭conf101


    Anyone get an email about their outstanding balance today?


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    #1423
    bada_bing
    Registered Users Posts: 465 ✭✭bada_bing


    I just got an email and i'm not happy about it because i contacted idmobile a few weeks ago about the outstanding balance on my contract and i was told it was €260 and then just now in the email the outstanding balance is €342 .

    I think they're having a laugh and are chancing their arm to cover their losses by robbing us. What are my options here? Is there any point in me contacting ComReg to do anything about this?


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    #1424
    Lennyzip
    Registered Users Posts: 352 ✭✭Lennyzip


    conf101 wrote: »
    Anyone get an email about their outstanding balance today?

    Just now :-(


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    #1425
    Bubbaclaus
    Registered Users Posts: 4,461 ✭✭✭Bubbaclaus


    bada_bing wrote: »
    I just got an email and i'm not happy about it because i contacted idmobile a few weeks ago about the outstanding balance on my contract and i was told it was €260 and then just now in the email the outstanding balance is €342 .

    I think they're having a laugh and are chancing their arm to cover their losses by robbing us. What are my options here? Is there any point in me contacting ComReg to do anything about this?

    Why don't you just check your last bill with ID to see what the balance actually is before getting needlessly worked up?


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    #1426
    shanley2011
    Registered Users Posts: 23 ✭shanley2011


    I’m really confused. As far as I was aware it was going to be the liquidator collecting the money. The email says it Carphone Warehouse Ireland and it’s signed of by the I’d mobile collections team

    Who’s actually supposed to collect it (not that I’ll be paying it)


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    #1427
    Bubbaclaus
    Registered Users Posts: 4,461 ✭✭✭Bubbaclaus


    shanley2011 wrote: »
    I’m really confused. As far as I was aware it was going to be the liquidator collecting the money. The email says it Carphone Warehouse Ireland and it’s signed of by the I’d mobile collections team

    Who’s actually supposed to collect it (not that I’ll be paying it)

    Why wouldn't you pay it? Strange behaviour.


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    #1428
    shanley2011
    Registered Users Posts: 23 ✭shanley2011


    Bubbaclaus wrote: »
    Why wouldn't you pay it? Strange behaviour.

    Why is that strange behavior, they. Provide me a phone and a servive, they provided me a phone and told me I would have a discount for 24 months on my plan. Now I’m paying a lot more for a similar plan on a different network. I’m just recouping the money that I’ll loose due to them cancelling a plan that they sold me three months earlier. That’s not strange . That’s logical


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    #1429
    Bubbaclaus
    Registered Users Posts: 4,461 ✭✭✭Bubbaclaus


    shanley2011 wrote: »
    Why is that strange behavior, they. Provide me a phone and a servive, they provided me a phone and told me I would have a discount for 24 months on my plan. Now I’m paying a lot more for a similar plan on a different network. I’m just recouping the money that I’ll loose due to them cancelling a plan that they sold me three months earlier. That’s not strange . That’s logical

    But the service and the phone were 2 separate contracts. What you are saying makes absolutely no sense.

    When you bought the phone you would have been told how much the phone is and how much you will be paying off a month for it. You still have that phone now and there are no issues with it so the contract is still perfectly valid.

    The service then was separate and was also flexible in that you could adjust the plan each month if you wanted.

    You're just looking for a free phone. Pity that it will cost you any chance of a loan in the future when they put it on the credit register as an unpaid debt.


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    #1430
    shanley2011
    Registered Users Posts: 23 ✭shanley2011


    Adrian4 wrote: »
    https://www.idmobile.ie/


    Any news on the plans ID mobile will be offering?[/quote

    1 I don’t agree with your thoughts on this

    2 Mobile phone contract debts do not effect your credit rating. Worst case scenario it will go to a database of the main mobile providers and your won’t get a contract of eir three or Vodafone.

    3 I’m fairly sure that you probably work for Carphone and are on this forum trying to scare people into paying contracts

    4 I don’t need any loans as I own my own house and own car and I am currently in gainful employment

    Thanks for your concern though.


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    #1431
    Bubbaclaus
    Registered Users Posts: 4,461 ✭✭✭Bubbaclaus


    shanley2011 wrote: »

    1 I don’t agree with your thoughts on this

    2 Mobile phone contract debts do not effect your credit rating. Worst case scenario it will go to a database of the main mobile providers and your won’t get a contract of eir three or Vodafone.

    3 I’m fairly sure that you probably work for Carphone and are on this forum trying to scare people into paying contracts

    4 I don’t need any loans as I own my own house and own car and I am currently in gainful employment

    Thanks for your concern though.

    Love this logic. I disagree with you trying to snake out of a contract you signed so I must work for them.

    You buy a phone for XXX you should be paying XXX as far as I'm concerned. You're trying to get your way out of paying for it for a reason that literally makes no sense.

    Sick of seeing people think contract law in beneath them.


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    #1432
    flexcon
    Registered Users Posts: 1,621 ✭✭✭flexcon


    Bubbaclaus wrote: »
    Love this logic. I disagree with you trying to snake out of a contract you signed so I must work for them.

    You buy a phone for XXX you should be paying XXX as far as I'm concerned. You're trying to get your way out of paying for it for a reason that literally makes no sense.

    Sick of seeing people think contract law in beneath them.

    To be fair though, it's only a company he is giving to0 fingers to. Not an individual so ID really doesn't need to be stood up for.

    I work for a BIG well known Multinational and I often have to say this to people .. It's a company. No need to blindly stand up for a company.

    P.S - that isn't directly referring to your comment


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    #1433
    Bubbaclaus
    Registered Users Posts: 4,461 ✭✭✭Bubbaclaus


    flexcon wrote: »
    To be fair though, it's only a company he is giving to0 fingers to. Not an individual so ID really doesn't need to be stood up for.

    I work for a BIG well known Multinational and I often have to say this to people .. It's a company. No need to blindly stand up for a company.

    P.S - that isn't directly referring to your comment

    The people that own the company won't feel that way. It's a listed company too in this instance, so it's just regular bums and pension funds losing out for the most part.


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    #1434
    Cina
    Registered Users Posts: 2,387 ✭✭✭Cina


    Pretty much everyone who got a contract (or, contracts) on ID did so because it was cheaper than their competitors. Now, because ID are closing, if I'm to both pay off the phone and my new more expensive bill, I'm paying more money than I would have over the next 12 months if they hadn't gone under.

    That's the issue here, we as customers are the ones losing money now because they went under. I say feck them, do what you want to get out of it.


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    #1435
    Bubbaclaus
    Registered Users Posts: 4,461 ✭✭✭Bubbaclaus


    Cina wrote: »
    Pretty much everyone who got a contract (or, contracts) on ID did so because it was cheaper than their competitors. Now, because ID are closing, if I'm to both pay off the phone and my new more expensive bill, I'm paying more money than I would have over the next 12 months if they hadn't gone under.

    That's the issue here, we as customers are the ones losing money now because they went under. I say feck them, do what you want to get out of it.

    Why are you paying more money now on the phone? Its the same amount as what was agreed day 1. You still have the phone, so your new plan should be sim only. The only loss to you is the ID plan, which you are no longer paying for. In fact, you even got a month free.


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    #1436
    shanley2011
    Registered Users Posts: 23 ✭shanley2011


    Bubbaclaus wrote: »
    Why are you paying more money now on the phone? Its the same amount as what was agreed day 1. You still have the phone, so your new plan should be sim only. The only loss to you is the ID plan, which you are no longer paying for. In fact, you even got a month free.


    You really are me missing the point. I took a contract with a phone bas d on the fact that I was getting a discount from my plan for 24 months, I had a 40 percent discount on my plan paying only 15 quid a month. If I had of known That id mobile was going to close and I would have to pay twice as much on a contract elsewhere I would never have takin the contract with the phone

    You don’t actually understand what people are saying and your making silly comments like you won’t get a loan in the future if you don’t pay of the contract which is utter nonsense, maybe that’s the case in the uk but it is certainly not the case in ireland

    Seriously seems like you have some sort of stake in Id mobile


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    #1437
    Bubbaclaus
    Registered Users Posts: 4,461 ✭✭✭Bubbaclaus


    shanley2011 wrote: »
    You really are me missing the point. I took a contract with a phone bas d on the fact that I was getting a discount from my plan for 24 months, I had a 40 percent discount on my plan paying only 15 quid a month. If I had of known That id mobile was going to close and I would have to pay twice as much on a contract elsewhere I would never have takin the contract with the phone

    You don’t actually understand what people are saying and your making silly comments like you won’t get a loan in the future if you don’t pay of the contract which is utter nonsense, maybe that’s the case in the uk but it is certainly not the case in ireland

    Seriously seems like you have some sort of stake in Id mobile

    You clearly don't know what you signed up for so I'm not even going to bother. Good luck with the liquidator and debt collector is all I'll say to you.


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    #1438
    shanley2011
    Registered Users Posts: 23 ✭shanley2011


    Bubbaclaus wrote: »
    You clearly don't know what you signed up for so I'm not even going to bother. Good luck with the liquidator and debt collector is all I'll say to you.

    I won’t even worry about liquidator or debt collector. I just won’t engage with them.

    Again thanks for your concern


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    #1439
    Bubbaclaus
    Registered Users Posts: 4,461 ✭✭✭Bubbaclaus


    shanley2011 wrote: »
    I won’t even worry about liquidator or debt collector. I just won’t engage with them.

    Again thanks for your concern

    Enjoy your free phone. Might break into Vodafone later and grab one myself.


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    #1440
    shanley2011
    Registered Users Posts: 23 ✭shanley2011


    Bubbaclaus wrote: »
    Enjoy your free phone. Might break into Vodafone later and grab one myself.

    Yes I will get a great deal of satisfaction out of recouping my out of pocket expenses from Carphone warehouse by not paying for the device


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    #1441
    tommyb123
    Registered Users Posts: 12 ✭tommyb123


    At the bottom of the email there was a few icons saying "agree .. (something I can't remember) .. and disagree" . I clicked on disagree and it seems to have just replied I disagree to the initial email. I assume they needed me to click agree to start taking the payment by direct debit? Can anyone shed any light on this ?


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