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Cancel 3 contract for everyone!

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Comments

  • #752
    misschoo
    Registered Users, Registered Users 2 Posts: 303 ✭✭misschoo


    I wonder have 3 designed their hold music to play with your mind especially the hazy bit! Currently on hold the last 45 minutes and downing two Solpadeine as I speak!!


  • #753
    Cazale
    Registered Users, Registered Users 2 Posts: 2,907 ✭✭✭Cazale


    jahalpin wrote:
    Only banks/financial institutions are members of the Irish Credit Bureau and are the only entities able to record transactions on your file (unlike England where every unregulated, unaccountable entity can record entries on your file)

    TIL.


  • #754
    misschoo
    Registered Users, Registered Users 2 Posts: 303 ✭✭misschoo


    Just got through now - switched over to the rolling 30 day contract, unlimited data, calls etc. Said I was one of the easier customers! No problem for the unlocking code for the phone either! Happy out!


  • #755
    Cee-Jay-Cee
    Registered Users, Registered Users 2 Posts: 12,234 ✭✭✭✭Cee-Jay-Cee


    zorro2566 wrote: »
    I have 11 months to go at €40.66 per month so thats a saving of €447.26! :D

    Thanks OP!

    No it's not unless you plan on not having any phone from now on as you will still have to pay charges of some sort.

    I've 9 months left on my contract. I pay €40 (being increased to €45) a month (flexi max 350) so if I cancel my contract and go to the €30 sim only plan then I save €15 x 9. = € 135


  • #756
    LEIN
    Registered Users, Registered Users 2 Posts: 9,936 ✭✭✭LEIN


    Anyone who has successfully got through, are you being patched through to Ireland or India?


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  • #757
    [Deleted User]
    Posts: 12,548 ✭✭✭✭ [Deleted User]


    LEIN wrote: »
    Anyone who has successfully got through, are you being patched through to Ireland or India?

    Ireland, or an Irish person in India.


  • #758
    LEIN
    Registered Users, Registered Users 2 Posts: 9,936 ✭✭✭LEIN


    Basil3 wrote: »
    Ireland, or an Irish person in India.

    Their main call centre is in India. I am wondering if the dedicated line is to an Irish centre.


  • #759
    Tiredout
    Registered Users, Registered Users 2 Posts: 15 ✭Tiredout


    LEIN wrote: »
    Their main call centre is in India. I am wondering if the dedicated line is to an Irish centre.

    Main call centre is in limerick now for some time I believe.


  • #760
    LEIN
    Registered Users, Registered Users 2 Posts: 9,936 ✭✭✭LEIN


    Tiredout wrote: »
    Main call centre is in limerick now for some time I believe.

    Thanks for that, I have been avoiding calling them for some time now.


  • #761
    Alf Stewart.
    Closed Accounts Posts: 4,789 ✭✭✭Alf Stewart.


    Cloudio9 wrote: »
    I wouldn't be too worried about being pursued but I would be concerned that Three have control over your phone number so there might be issues getting the number ported to your new network.

    Three do not own your phone number, you can port it anytime you feel like it.


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  • #762
    AprilMayJune
    Registered Users, Registered Users 2 Posts: 119 ✭✭AprilMayJune


    Just cancelled now and changed to prepay. I was on hold for about 30 mins. Very straightforward staff very nice. I'm lucky I'm only a few weeks into a €55 p/m contract with a new iphone7 I only paid €99 for


  • #763
    Kristopherus
    Registered Users, Registered Users 2 Posts: 11,902 ✭✭✭✭Kristopherus


    Alf Stewart. wrote: »
    Three do not own your phone number, you can port it anytime you feel like it.

    Yes the do and all other networks are the same. That was always the case, but the networks are now not as sticky about it nowadays.


  • #764
    Alf Stewart.
    Closed Accounts Posts: 4,789 ✭✭✭Alf Stewart.


    Kristopherus wrote: »
    Yes the do and all other networks are the same. That was always the case, but the networks are now not as sticky about it nowadays.

    I don't know about this.

    I ported to 3 from O2, and it's not like i asked for O2's permission, so I'm assuming (and maybe wrongly) that as it was "my" number to begin with, that i brought with me from one network to the other, then i should be able to take it with me again, should i choose to port it to someone else.


  • #765
    Big Bag of Chips
    Administrators, Society & Culture Moderators Posts: 16,008 Admin ✭✭✭✭✭Big Bag of Chips


    my3cents wrote: »
    Three have always been very quick to jump on customers who pay their bill late so really can't believe a word you are saying.

    I recently realised, that through my own error (deleting the wrong DD from my online banking) my 3 phone direct debits hadn't come out for 4 months... I just paid online and continued on. No "jumping on me"!

    In saying that, I'm now looking round for a better deal than what I'm paying for at the moment and will almost certainly be switching in the next week or so.


  • #766
    misschoo
    Registered Users, Registered Users 2 Posts: 303 ✭✭misschoo


    LEIN wrote: »
    Anyone who has successfully got through, are you being patched through to Ireland or India?

    Ireland - they're very nice and helpful I have to say. To be honest I feel sorry for them - I'd say they're getting it in the neck from some people. They didn't try to sell any packages to me - I told them what I wanted and that was it.


  • #767
    Cloudio9
    Registered Users, Registered Users 2 Posts: 1,344 ✭✭✭Cloudio9


    Alf Stewart. wrote: »
    Three do not own your phone number, you can port it anytime you feel like it.

    My point was about them being difficult about porting if they view your account as being in arrears.


  • #768
    Aye Bosun
    Registered Users, Registered Users 2 Posts: 349 ✭✭Aye Bosun


    LEIN wrote: »
    Their main call centre is in India. I am wondering if the dedicated line is to an Irish centre.

    I got the impression from the guy I spoke to that he didn't work for Three, that they have outsourced this to an Irish call centre. He said he was drafted in for 10 days and then was back to his normal job.


  • #769
    Cocopops24
    Registered Users, Registered Users 2 Posts: 117 ✭✭Cocopops24


    Can someone please clarify this - if I cancel the rest of my bill pay contract and opt to go for Three prepay do I get to keep my phone?


  • #770
    massy086
    Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭massy086


    Cocopops24 wrote: »
    Can someone please clarify this - if I cancel the rest of my bill pay contract and opt to go for Three prepay do I get to keep my phone?
    Yes


  • #771
    PucaMama
    Registered Users, Registered Users 2 Posts: 3,129 ✭✭✭PucaMama


    On hold 60+ minutes after being deliberately hung up on twice. Can hear the person pick up the call then hang up.


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  • #772
    jimmycrackcorm
    Registered Users, Registered Users 2 Posts: 14,356 ✭✭✭✭jimmycrackcorm


    Alf Stewart. wrote:
    They changed the terms and conditions of the contract, Mid-term essentially making the contract null and void. (Hence why i could leave penalty free)

    They were required to allow people walk away without penalty because of an EU law.
    Alf Stewart. wrote:
    Im just guessing that people who walk away now without going through the formal channels or notifying three that they don't accept the new changes will hardly be pursued to the ends or the earth, because in a legal scenario it would possibly be deemed that the contract was null and void anyway.


    You don't have the benefit of a law to walk away like that. So people walking away are no different than those who simply refuse to pay.

    The law is clear, if you offer a choice to say you can walk away then you're deemed to accept the modified terms. It's in the original contract you sign to agree that terms can be modified without having to sign a new contract.

    Only the stoopid would walk away without notifying they want to refuse the changes.


  • #773
    JaMarcusHustle
    Closed Accounts Posts: 4,719 ✭✭✭JaMarcusHustle


    Still no luck for O2 legacy customers?


  • #774
    Alf Stewart.
    Closed Accounts Posts: 4,789 ✭✭✭Alf Stewart.


    PucaMama wrote: »
    On hold 60+ minutes after being deliberately hung up on twice. Can hear the person pick up the call then hang up.
    jimmycrackcorm wrote: »
    Only the stoopid would walk away without notifying they want to refuse the changes.

    Or the impatient.


  • #775
    PucaMama
    Registered Users, Registered Users 2 Posts: 3,129 ✭✭✭PucaMama


    Alf Stewart. wrote: »
    Or the impatient.

    I wasn't impatient I sat another hour on hold and talked nicely to a friendly rep and got what I wanted. Would you be happy being disconnected on purpose.


  • #776
    my3cents
    Closed Accounts Posts: 9,762 ✭✭✭my3cents


    Alf Stewart. wrote: »
    Or the impatient.

    Lets face it for a lot of three customers there's a good chance of a disconnect during a long call.

    I'm sure some people have never had that happen to them but for others its been part and parcel of three's service for years.


  • #777
    galwaylad1976
    Registered Users, Registered Users 2 Posts: 7 ✭galwaylad1976


    If someone leaves their contract and the phone is still locked to the three network how can they get it unlocked?


  • #778
    masculinist
    Closed Accounts Posts: 1,616 ✭✭✭masculinist


    Right - I Finally got a letter from Three . Somewhere in the letter it says I can cancel my contract.

    The question is where to go afterwards. I'm thinking Virgin Media. They are offering a good deal piggybacking on my broadband account.


  • #779
    techteacher
    Registered Users, Registered Users 2 Posts: 85 ✭✭techteacher


    masculinist wrote: »
    Right - I Finally got a letter from Three . Somewhere in the letter it says I can cancel my contract.

    The question is where to go afterwards. I'm thinking Virgin Media. They are offering a good deal piggybacking on my broadband account.


    virgin are worse than 3 ... but i would like to hear who is the best option.. from chatting to them today they realise they made a big boo boo offered a 10% discount to stay:)


  • #780
    Zooouma
    Registered Users, Registered Users 2 Posts: 47 ✭Zooouma


    Out of curiosity has any1 asked about getting a free upgrade over this? Only have 3 months left on my contract & got the phone for free. Looking at virgin as well but they don't have htc


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  • #781
    techteacher
    Registered Users, Registered Users 2 Posts: 85 ✭✭techteacher


    galwaylad1976 wrote: »
    If someone leaves their contract and the phone is still locked to the three network how can they get it unlocked?

    yep just fill in your detail online takes 3 days normally but after the weekend it might be longer:):D


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