Why are bus drivers so mean?

RuggieBear

Just got the No. 7 bus....and experienced the supreme customer service skills of Dublin Bus...

A heap of people got onboard on O'Connoll St. and the driver had just closed the door and hadn't started moving when another man arrived at the bus stop and asked to get on...the driver just drove off.....about 20 yards where he got stopped at a red light....the man ran over and asked to get on again and the driver refused...and then drove off leaving a very pissed off gentleman.

This has happened to me a few times in the past and it was all I could do not to go down to the driver and tell him off... :mad:

Ro: maaan!

Well they ain't allowed to let people on or off anywhere but at the busstop. So I'd agree with not letting him on at the lights. As for when he was still at the stop, you have to draw the line somewhere. People would keep running up to the bus if he kept letting them on. Cutting off anyone who isn't there when the doors close is as good a policy as any. And when you have to make decisions like that all day you tend to just do whatever is easy and works...

RuggieBear

I see what you saying...i still found it annoying and harsh. It's happended to me in the past and it really pisses me off...but that's another story

it's suppossed to be providing a service...it wouldn't have delayed him more than 20 seconds to let the man on....there was nobody else wanting to get on

Ro: maaan!

I agree that sometimes they should let people on like that. Like when there's traffic in front of them and they are at the stop. Basically any time it wouldn't hold anything up. And they do sometimes. But I don't think it's fair to complain about them when they don't. If the person isn't there in time, then there's not a lot they can argue about. Anyway there's usually another along withing 10 - 15 minutes...

RuggieBear

tbh with the 7 it aint so bad (every 15mins) but i used to get the 84 and they are one an hour....and a few times i'd be running for the bus and the driver could see me breaking me arse to get to the stop and i'd be within the road marking of the bus stop and he'd close the doors and drive off... :eek:

enterprise

Bus driver was right to do what he did.

People are not allowed off / on in between bus stops. Plus if you late, you late. Simple as that.

RuggieBear

enterprise wrote:

Bus driver was right to do what he did.

People are not allowed off / on in between bus stops. Plus if you late, you late. Simple as that.

Well whilee i understand the whole in between stops bit....be it for safety/insurance, i do think the drivers should show some basic decency and be less jobsworth about it.

As for not letting someone on at a busstop after they've closed the doors and haven't started moving yet is just mean spirited and not providing a fit service imo. I wouldn't consider that late at all....the bus is stopped at a bus stop and a prospective passenger wants to get on

Larianne

I've witnessed bus drivers not stopping for people running for the bus. By the time the bus would have stopped the person would have been at the stop. They seem to ignore black/foreign people running for the bus but yet stop for pretty Irish girls. I've seen that quiet a lot!!

Also drivers texting while driving!! On busy streets writing a messages and looking up occasionally at the road. :mad: made me mad.

Gurgle

enterprise wrote:

if you late, you late. Simple as that.

Because the bus always arrives at the time indicated.

BuffyBot

Well whilee i understand the whole in between stops bit....be it for safety/insurance, i do think the drivers should show some basic decency and be less jobsworth about it.

But again, where is the cut off - one person, two people? I've been on buses where the driver has repeatedly opened and closed the doors for latecomers - and it's a real pisser when you need to be somewhere

RuggieBear

BuffyBot wrote:

But again, where is the cut off - one person, two people? I've been on buses where the driver has repeatedly opened and closed the doors for latecomers - and it's a real pisser when you need to be somewhere

I see where you are coming from...

tbh when i get the bus i wish the ****er didn't stop till it gets to my stop

Ro: maaan!

RuggieBear wrote:

tbh when i get the bus i wish the ****er didn't stop till it gets to my stop

That's pretty much it. Why should people who have waited for the bus and are now on it have to wait extra time for people who want the bus to wait for them. I personally never run for the bus if it's pulling away or has it's doors closed. If it was an automated service then late comers wouldn't get on. So by asking them to wait isn't really part of the service, rather a bonus if there's time. It's not fair to ask them to go out of their way all the time.

Victor

"Busses run for those who wait. They do not wait for those who run"

RuggieBear wrote:

it's suppossed to be providing a service...it wouldn't have delayed him more than 20 seconds to let the man on....there was nobody else wanting to get on

20 seconds multiplied by how many people?

RuggieBear

Victor wrote:

"Busses run for those who wait. They do not wait for those who run"20 seconds multiplied by how many people?

in this case one

Victor

RuggieBear wrote:

in this case one

No.You are saving time for one person, but costing "A heap of people" time.

A heap of people got onboard on O'Connoll St.

RuggieBear

ok i get you....

Still imo he was at the bus stop on time and should have been allowed on....probably sounding like a broken record now.

non omne licitum honestum

Victor

Oh, maybe they had "history".

RuggieBear

well i suppose that is possible but it didn't look like it...

tbh the driver also sped by the nassau st stop as there was a bus blocking his view of the stop and he didn't bother to slow down to check if there might have been anybody wanting to get on.....i reckon he was just being grumpy.

Mimikyu

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Capt'n Midnight

RuggieBear wrote:

Well whilee i understand the whole in between stops bit....be it for safety/insurance, i do think the drivers should show some basic decency and be less jobsworth about it.

I've been told that when yer man (Hynes?) took over there were some staged firings to shock the staff, little things like the chairman getting on the bus and walking past the driver without paying. Then having an inspector at the next stop. A long time ago but take into account the recent crash on the quays, and lots of non-eu drivers, some drivers might feel that it is a jobs worth issue. Drivers in general are less educated than in the bad old days when someone with several A's in their leaving could end up driving a bus becuse they couldn't afford college and didn't want to emigrate.

Blackjack

I doubt they are looking out the left handside mirrors when pulling away from the bus stops, but at the right hand side mirror for any traffic coming from the rear.
It is a pain in the arse all the same.

RuggieBear

Blackjack wrote:

I doubt they are looking out the left handside mirrors when pulling away from the bus stops, but at the right hand side mirror for any traffic coming from the rear.
It is a pain in the arse all the same.

that is frustrating but understandable if the driver doesn't notice you but many a time i've been coming from the front of the bus....

RuggieBear

Tbh, the worst bus driver i've ever come across was one on a route from Neutral Bay to Wynard (Sydney, NSW). I remember once, standing in a busy bus and having my foot 2inches over the do not stand line at the rear door (didn't even notice and not in the way of the doors at all)....the driver opened and closed the door a few times and nobody knew why he wasn't going anywhere....i then saw him staring at me in the mirror and i eventually realised he wanted me to move my foot....so i literally dragged my foot back the two inches and we went on our way.

Another time, with the same driver, again on a packed bus i was near the door and in order to allow people an easier exit, i got aout of the way and i got off too....he absolutely refused to let me back on the bus... :eek:

eth0_

RuggieBear wrote:

ok i get you....

Still imo he was at the bus stop on time and should have been allowed on....probably sounding like a broken record now.

non omne licitum honestum

No, he was not at the bus stop on time, if he had been at the bus stop ON TIME he would not have found the doors closed and the bus about to pull off!

I get the train to work now, but when I used to get the bus (38 or 37) it drove me f*cking mad how much time was lost by the driver stopping for eejits who can't get out of bed early enough to get to the bus on time!

I have to say I think Dublin Bus have improved quite a lot recently, the 120 service is fantastic!

Victor

RuggieBear wrote:

Another time, with the same driver, again on a packed bus i was near the door and in order to allow people an easier exit, i got aout of the way and i got off too....he absolutely refused to let me back on the bus... :eek:

Why were you blocking the door / aisle?

RuggieBear

lol...i'm a big guy!

Ray777

When a bus driver makes a decision to move off, he looks in his right hand mirror and in the interests of protecting the safety of his passengers, should devote all of his attention towards the pulling-out manoevre, rather than look left for some lazy sod who couldn't be arsed getting to the bus stop in time.

What really annoys me though - and this is quite a common occurance, is the phenomenon of buses departing a minute or three before their official departure time. It happens quite a lot in Dublin, particularly at termini where there are no stance inspectors present.

Mimikyu

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Mimikyu

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Ray777

Did you ask him for his staff number and subsequently send an email to DB? If you didn't, you certainly should have.

:cool:

MrPudding

Ray777 wrote:

Did you ask him for his staff number and subsequently send an email to DB? If you didn't, you certainly should have.

:cool:

I was on a 45 on Thursday. A guy got on and had an issue with a ticket. He had previously gotten on the wrong bus and paid. When he realised he told the driver. The driver stopped and told him to explain to the driver on the correct bus and he would be OK, the ticket would be valid. The driver of the 45, the correct bus, refused to accept the ticket. I am sure this is correct but he was quite rude about it. When the guy asked for his staff number the driver told him he wasn't going to give it to him.

Now, the driver of the 45 was probably correct. The problem I have is 1) he was rude about it & 2) The guy was given incorrect info from the first driver. I had a similar experience when I was new to DB and was told I could transfer tickets from 1 bus to another.

MrP