48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

New Home

There's something I still haven't figured out. I bought a membership. Why does my credit balance always shows zero? In fairness, I've only used this sim to tether, I've never made any phone calls, but if €7.99 gives me free calls, text and 100GB data, why would I have to buy additional credit? Or is it the case that I can't make calls unless I buy a membership AND top up? Thanks.

air

Additional credit is only required for out of bundle costs like international calls etc.

Ten Pin

There's something I still haven't figured out. I bought a membership. Why does my credit balance always shows zero? In fairness, I've only used this sim to tether, I've never made any phone calls, but if €7.99 gives me free calls, text and 100GB data, why would I have to buy additional credit? Or is it the case that I can't make calls unless I buy a membership AND top up? Thanks.

Balance shown in My48, minutes and text should say unlimited.

Dial *100*2# for remaining minute balance.
Dial *100# for remaining plan allowance balance (minutes, text, data).

ben.schlomo

Anyone else having issues with the app and webpage now. Have signed up the OH but she can't get on to buy a membership now.

peejy

I havent been able to get PTSB bank texts this week?

Has anyone else any issues

RandRuns

peejy wrote: »

I havent been able to get PTSB bank texts this week?

Has anyone else any issues

For some reason I'm unable to download some messages - I thought they'd cured it with the update they sent out during the week, but still happening. I get the message, but only the first line, the rest of it is "downloading" but never does.

spakman

RandRuns wrote: »

For some reason I'm unable to download some messages - I thought they'd cured it with the update they sent out during the week, but still happening. I get the message, but only the first line, the rest of it is "downloading" but never does.

SMS messages don't download. MMS do - check your MMS settings. Not sure 48 even support mms tbh, it's expensive and rarely used

RandRuns

spakman wrote: »

SMS messages don't download. MMS do - check your MMS settings. Not sure 48 even support mms tbh, it's expensive and rarely used

You're way over my knowledge level there I'm afraid!

So the message is an mms message - possibly stupid question, but if I put credit in my account over and above my membership plan, would it then download the message?

spakman

RandRuns wrote: »

You're way over my knowledge level there I'm afraid!

So the message is an mms message - possibly stupid question, but if I put credit in my account over and above my membership plan, would it then download the message?

I'd have thought the data in your membership would allow the mms to be downloaded. But maybe it's a different apn so you might need additional credit alright because mms aren't included in the memberships.

RandRuns

spakman wrote: »

I'd have thought the data in your membership would allow the mms to be downloaded. But maybe it's a different apn so you might need additional credit alright because mms aren't included in the memberships.

Thanks.

padyjoe

Yes, mms is supported by 48 and it't done over the internet, it won't cost you a cent. You have to make sure when you want to read your mms, the phone is connected to the mobile network (not your wifi) and you settings are ok in the APN.
No extra credit needed at all!
This:
Internet and Picture Messaging:
Access Point Name (APN): 48months.liffeytelecom.com
MMSC Server: http://mmc1/servlets/mms
MMS proxy: 10.1.11.19
MMS port: 8080

RandRuns

padyjoe wrote: »

Yes, mms is supported by 48 and it't done over the internet, it won't cost you a cent. You have to make sure when you want to read your mms, the phone is connected to the mobile network (not your wifi) and you settings are ok in the APN.
No extra credit needed at all!
This:
Internet and Picture Messaging:
Access Point Name (APN): 48months.liffeytelecom.com
MMSC Server: http://mmc1/servlets/mms
MMS proxy: 10.1.11.19
MMS port: 8080

I've now tried:

Changing setting to the above
Turning off wifi
Restarting phone
Adding credit to account
Restarting phone again
Turning wifi back on

Still no joy with downloading the messager.

padyjoe

Ooops, I have to correct myself and spakman was right: there is a charge for MMS, it's 30c each! I've never used them, so I did not know.
All in all: if you want to do a selftest which will cost you 30c, send an mms to your number, but turn your wifi off. If you can download it, settings are ok.
Mms could fail as well some reason, if they fail, they are lost in case if download set up properly, just can't recover them, unless resent by the other party.

DopeTech

RandRuns wrote: »

For some reason I'm unable to download some messages - I thought they'd cured it with the update they sent out during the week, but still happening. I get the message, but only the first line, the rest of it is "downloading" but never does.

Could be so many things to be honest and without having the phone on front of us it's hard to troubleshoot. Do you have a necessity to send/receive MMS? Could whatsapp be used instead? Free and way more reliable.

RandRuns

DopeTech wrote: »

Could be so many things to be honest and without having the phone on front of us it's hard to troubleshoot. Do you have a necessity to send/receive MMS? Could whatsapp be used instead? Free and way more reliable.

I've gone through the steps I've taken so far in a subsequent post above.

I could, but the oul lad that sends out training stuff from our GAA club is probably using a 20 year old Nokia.

beachhead

Ten Pin wrote: »

Balance shown in My48, minutes and text should say unlimited.

Dial *100*2# for remaining minute balance.
Dial *100# for remaining plan allowance balance (minutes, text, data).

*100# shows credit balance only

hdl

Wondering does anyone know the answer to this. The Ts and Cs specify you need to purchase a membership every 6 months to keep your SIM active/keep the 7.99 price. I switched one of the kids over in September and have been "purchasing" memberships every month since then, using referral credit. Does that count as purchasing a membership or does it have to be a purchase of a membership using a card payment?

I contacted them on chat, but I don't think the agent actually understood what I was asking.

Aquos76

Purchasing a membership either via referral credit or card payment constitutes purchasing a membership in my eyes. I would assume that if you just didn’t get a membership for over 6 months, you would only then lose access to the 7.99 plan.

hdl

Aquos76 wrote: »

Purchasing a membership either via referral credit or card payment constitutes purchasing a membership in my eyes. I would assume that if you just didn’t get a membership for over 6 months, you would only then lose access to the 7.99 plan.

Thanks. That was my thinking too, and I have kept an active membership on the account since the beginning (I wouldn't be allowed to get away with not topping up!). It just popped into my head for some reason earlier, and I was second guessing myself.

gussieg

am i imagining it , or has the month just dropped down from 30 days to 28 days? Pretty sure it was a 30 day membership before

DopeTech

gussieg wrote: »

am i imagining it , or has the month just dropped down from 30 days to 28 days? Pretty sure it was a 30 day membership before

It's calendar month so if you bought a membership on the 27th of Feb it will renew again on the 27th of March.

AndrewJRenko

padyjoe wrote: »

Yes, mms is supported by 48 and it't done over the internet, it won't cost you a cent. You have to make sure when you want to read your mms, the phone is connected to the mobile network (not your wifi) and you settings are ok in the APN.
No extra credit needed at all!
This:
Internet and Picture Messaging:
Access Point Name (APN): 48months.liffeytelecom.com
MMSC Server: http://mmc1/servlets/mms
MMS proxy: 10.1.11.19
MMS port: 8080

I have the MMS settings but still getting download MMS messages sent to me today.

AndrewJRenko

AndrewJRenko wrote: »

I have the MMS settings but still getting download MMS messages sent to me today.

Error message attached



I have a credit balance of > €20 after a few referral sign-ups, so I'm not sure what else I need to do to allow it to download?

I came off WhatsApp a few weeks ago after their attempted change to privacy policy. I'm on Signal, but the sender isn't.

DopeTech

AndrewJRenko wrote: »

Error message attached

I have a credit balance of > €20 after a few referral sign-ups, so I'm not sure what else I need to do to allow it to download?

I came off WhatsApp a few weeks ago after their attempted change to privacy policy. I'm on Signal, but the sender isn't.

I have one apn set up that does both internet and mms. Try these settings. Make sure to save them and select them afterwards.

AndrewJRenko

DopeTech wrote: »

I have one apn set up that does both internet and mms. Try these settings. Make sure to save them and select them afterwards.

Brilliant, thanks. I had set up mine with the instructions from the 48 website, but there were some very small differences: username was 'user' for me, but blank for you, APN type was 'default, supl, MMS' for me, but 'default,mms,supl' for me.

I made those changes and was able to download the message.

Thanks again.

Esel

Do you need to buy extra credit to receive /send MMS? If they cost, how much per message? Thanks

DopeTech

Esel wrote: »

Do you need to buy extra credit to receive /send MMS? If they cost, how much per message? Thanks

30c to send but free to receive as far as I know. They are not included in the membership so you would need to add credit to cover them.

CtrlAltDelete

DopeTech wrote: »

I'm not with Ulster bank but I see what you mean now.

https://www.ulsterbankanytimebanking.ie/default.aspx

This won't load when using 48 unless you use a vpn so it looks like UB don't like the way 48 is routing traffic or something. Would need to log that with 48 support. Enough people would use Ulster bank so they will probably fix it.

So, this was rectified for a while and worked but has stopped again for no reason. Its becoming a deal breaker for me using 48. I logged it with 48 and never got a response from them after spending an eternity trying to get it explained to someone.

beachhead

gussieg wrote: »

am i imagining it , or has the month just dropped down from 30 days to 28 days? Pretty sure it was a 30 day membership before

Yes,it has dropped from 30 days to 28 days.This,happened for me in Febuary.Most likely brought in quietly when rate went up to e10.99 per month.I'm on e7.99 plan

Quackster

beachhead wrote: »

Yes,it has dropped from 30 days to 28 days.This,happened for me in Febuary.Most likely brought in quietly when rate went up to e10.99 per month.I'm on e7.99 plan

No, it's on a calendar month basis.

If you bought a membership in February, it lasts 28 days. If you buy one this month, it lasts 31 days. Etc...