EIR - THREE - VODAFONE GENERAL DISCUSSION

Gooser14 · 01-10-2019 12:24pm

What do think of the new Vodafone app & web site? I think they are terrible.

Slippin Jimmy · 01-10-2019 12:28pm

The website is absolutely terrible. It's very hard to find anything in their help section. They should have left it well enough alone.

Kalyke · 01-10-2019 1:05pm

The chat function on the App is a joke!!

Slippin Jimmy · 01-10-2019 1:45pm

Kalyke wrote: »

The chat function on the App is a joke!!

I presume it's the same for everyone else, but you if you use predictive text you have to add in a space between words. Any other app does this automatically.

adox · 02-10-2019 12:03pm

My wife has a pay as you go sim with 3. For the last few weeks, on and off she is losing service completely. “No service” constantly on the phone.
Happened again this morning and I said it could just be a coverage problem. She went out for a walk into the centre of the town and still exact same.

Anyone else have issues with 3 mobile? I’m thinking of getting her a prepaid sim from another provider. Any recommendations? I’ve a work phone that’s with Vodafone which never has such issues. Might look at their prepay plans.

Slippin Jimmy · 02-10-2019 12:15pm

adox wrote: »

My wife has a pay as you go sim with 3. For the last few weeks, on and off she is losing service completely. “No service” constantly on the phone.
Happened again this morning and I said it could just be a coverage problem. She went out for a walk into the centre of the town and still exact same.

Anyone else have issues with 3 mobile? I’m thinking of getting her a prepaid sim from another provider. Any recommendations? I’ve a work phone that’s with Vodafone which never has such issues. Might look at their prepay plans.

Vodafone are by far the best for coverage. Has she tried the sim in a different phone to try replicate the problem?

RobbingBandit · 02-10-2019 12:20pm

Been on the 15gb all calls and texts offer from either since meteor introduced it got a text last week telling me I'd need to top up to reactivate my all data and all calls offer going into a store later to ask what's changed and why has anyone else gotten this text

Gooser14 · 02-10-2019 12:21pm

adox wrote:

My wife has a pay as you go sim with 3. For the last few weeks, on and off she is losing service completely. â€œNo serviceâ€ constantly on the phone. Happened again this morning and I said it could just be a coverage problem. She went out for a walk into the centre of the town and still exact same.

The sim might be faulty & need to be replaced.

adox · 02-10-2019 12:31pm

Slippin Jimmy wrote: »

Vodafone are by far the best for coverage. Has she tried the sim in a different phone to try replicate the problem?

Actually just tried now in an old Motorola phone and she has a signal.
Maybe an issue with her phone(iPhone 6s) or possibly the sim?

Might bring her to a 3 shop and get the sim swapped out first to see if that makes a difference.

Slippin Jimmy · 02-10-2019 1:38pm

Try getting a new sim first. If that doesn't work, it may be a phone issue.

adox · 02-10-2019 2:08pm

Slippin Jimmy wrote: »

Try getting a new sim first. If that doesn't work, it may be a phone issue.

Cheers. Yeah will go to a 3 store in the next couple of days for a new sim and see if that helps.

The iPhone was a phone locked to a network but I got it unlocked about a year ago.

msmx5 · 02-10-2019 3:45pm

adox wrote: »

Actually just tried now in an old Motorola phone and she has a signal.
Maybe an issue with her phone(iPhone 6s) or possibly the sim?

Might bring her to a 3 shop and get the sim swapped out first to see if that makes a difference.

Could still be an issue with Three network in your area. If your old Motorola does not do 4g and your iPhones6s does then perhaps there is an issue with handover from 4G to 3G or vice versa in your area (which the Motorola would not suffer from as it would be on 3G all the time or 2g if very very old)

Shn99 · 04-10-2019 8:29pm

Are Three not stocking the 11 pro Max or what? Not available even for preview on the website. Been the same since launch

circadian · 07-10-2019 10:25am

Anyone using the new Cloudflare VPN service for android? I'm on three and it seems they're blocking it, just wondering if anyone is seeing the same.

pgj2015 · 07-10-2019 12:33pm

jeffk · 07-10-2019 1:17pm

circadian wrote: »

Anyone using the new Cloudflare VPN service for android? I'm on three and it seems they're blocking it, just wondering if anyone is seeing the same.

Using or was using it on Vodafone with no issues

Not a VPN per say

I stopping paying for warp plus as may as well put that money towards a proper VPN

circadian · 07-10-2019 3:11pm

jeffk wrote: »

Using or was using it on Vodafone with no issues

Not a VPN per say

I stopping paying for warp plus as may as well put that money towards a proper VPN

Yeah I'd pay for a decent service but ones that accept Google pay are few and far between. Most have some sort of tracking and logging.

jeffk · 07-10-2019 3:18pm

circadian wrote: »

Yeah I'd pay for a decent service but ones that accept Google pay are few and far between. Most have some sort of tracking and logging.

I know I got windscribe for a year via bargain alerts for a tenner, so didnt mind that

But not sure on what is THE go to one is and then the issue of accepting Google Pay

I did look at some of the names, Nord is google pay, but then its like double per month compared to three year deal online

chrislad · 08-10-2019 1:03pm

My son got a text from Three about a contract change (EU rates or something) - Is this one of those good ones where we can finish the contract early?

duffman13 · 08-10-2019 1:05pm

chrislad wrote: »

My son got a text from Three about a contract change (EU rates or something) - Is this one of those good ones where we can finish the contract early?

Nope, it's a regulatory change AFAIK

chrislad · 08-10-2019 1:28pm

duffman13 wrote: »

Nope, it's a regulatory change AFAIK

Ah well. Thanks for the quick reply.

H.E. Pennypacker · 08-10-2019 7:14pm

I’m with Vodafone and have an issue where some texts (confirmation texts from banks, two step verification texts from other sources etc) are not getting through to me. Vodafone say it’s a known problem with no resolution date. Does anyone know if this is an issue with other providers? I don’t want to switch and end up with the same problem.

Mr.Maroon · 08-10-2019 7:20pm

Anyone having problems finding the option to purchase a Data Add On on the new vodafone app?
I've logged in using a laptop too and still can't find the option.

BArra · 08-10-2019 7:58pm

H.E. Pennypacker wrote: »

I’m with Vodafone and have an issue where some texts (confirmation texts from banks, two step verification texts from other sources etc) are not getting through to me. Vodafone say it’s a known problem with no resolution date. Does anyone know if this is an issue with other providers? I don’t want to switch and end up with the same problem.

its an issue with 085 numbers on vodafone

Have also logged the issue with them and got the same spiel back with no ETA on fixing

H.E. Pennypacker · 08-10-2019 8:15pm

BArra wrote: »

its an issue with 085 numbers on vodafone

Have also logged the issue with them and got the same spiel back with no ETA on fixing

Thanks - that makes sense as I’m 085. Guess I’ll switch so as I’ve a new phone and am limited as to what I can use on it.

xckjoo · 10-10-2019 1:30pm

H.E. Pennypacker wrote: »

I’m with Vodafone and have an issue where some texts (confirmation texts from banks, two step verification texts from other sources etc) are not getting through to me. Vodafone say it’s a known problem with no resolution date. Does anyone know if this is an issue with other providers? I don’t want to switch and end up with the same problem.

Having the exact same issue with Three and getting similar responses. Can't even access my bank account stuff now as KBC require the phone app for login. Seriously regretting moving to them

H.E. Pennypacker · 10-10-2019 1:40pm

xckjoo wrote: »

Having the exact same issue with Three and getting similar responses. Can't even access my bank account stuff now as KBC require the phone app for login. Seriously regretting moving to them

That's good to know because I was going to switch to Three to sort it...

Gooser14 · 10-10-2019 2:04pm

H.E. Pennypacker wrote:

That's good to know because I was going to switch to Three to sort it...

You will probably need to get a genuine Vodafone 087 or Three 086 number to solve the problem. I'm on the Three network with an 086 number (ex o2 network) & it works fine.

H.E. Pennypacker · 10-10-2019 2:13pm

Gooser14 wrote: »

You will probably need to get a genuine Vodafone 087 or Three 086 number to solve the problem. I'm on the Three network with an 086 number (ex o2 network) & it works fine.

Thanks, I'm reluctant to change my number as I've had it a good few years now. Do you know if the issue affects Eir too?

xckjoo · 10-10-2019 2:25pm

H.E. Pennypacker wrote: »

Thanks, I'm reluctant to change my number as I've had it a good few years now. Do you know if the issue affects Eir too?

I was on Eir with 087 number and didn't have issue. Was with them since the early Meteor days though so not sure if that matters.
On a side-note, I retried the banking verification and it came through! No idea why it worked this time. Viber and Twitter still not working

EIR - THREE - VODAFONE GENERAL DISCUSSION

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