Where to spend excess Credit [Vodafone&Three on Android + iOS]

DeWitt

okidoki987 wrote: »

Just ask 3 where it's gone, email or chat.

Finally got through to someone after many ignored email and social queries. 2hour queue waiting on chat, but they've told me it was a charge for going over my data allowance. Of course none of that info appears on billing when I log into the My3 Webpage because of the system migration. Apparently between the hours of 8:37 and 10:49am on April 13th I incurred excess data charges to the value of €100 :eek:


So excess credit looks to be safe going forward for pre-existing customers.

thebo

DeWitt wrote: »

Finally got through to someone after many ignored email and social queries. 2hour queue waiting on chat, but they've told me it was a charge for going over my data allowance. Of course none of that info appears on billing when I log into the My3 Webpage because of the system migration. Apparently between the hours of 8:37 and 10:49am on April 13th I incurred excess data charges to the value of €100 :eek:


So excess credit looks to be safe going forward for pre-existing customers.

Was your all your can eat data expired when this happened? Or did you forget to top up.

okidoki987

DeWitt wrote: »

Finally got through to someone after many ignored email and social queries. 2hour queue waiting on chat, but they've told me it was a charge for going over my data allowance. Of course none of that info appears on billing when I log into the My3 Webpage because of the system migration. Apparently between the hours of 8:37 and 10:49am on April 13th I incurred excess data charges to the value of €100 :eek:


So excess credit looks to be safe going forward for pre-existing customers.

What plan are you on?

NinetyForNone

Well it's €1.01 per MB out of bundle ...

Osmosis Jones

I selected 3 Billing for Disney+ and just started the 7 day trial, in my account settings it says I'm paying by "Google Pay subscription," is this what it should say? Haven't done this before.

DopeTech

Osmosis Jones wrote: »

I selected 3 Billing for Disney+ and just started the 7 day trial, in my account settings it says I'm paying by "Google Pay subscription," is this what it should say? Haven't done this before.

Yes, in the text/email you receive it will tell you when first payment will come out. Also if you go to subscriptions in the play store it'll tell you that you are not getting charged until whichever date (this day next week)

Osmosis Jones

DopeTech wrote: »

Yes, in the text/email you receive it will tell you when first payment will come out. Also if you go to subscriptions in the play store it'll tell you that you are not getting charged until whichever date (this day next week)

Got it, thanks!

rizzee

On Vodafone, have 50 credit added to my account, trying to find out a charity I can donate it all to, instead of 4 euro at a time etc, any recommendations. Thanks

One More Toy

rizzee wrote: »

On Vodafone, have 50 credit added to my account, trying to find out a charity I can donate it all to, instead of 4 euro at a time etc, any recommendations. Thanks

Can't say I've seen a text number for more than 4 euro to be honest. Hit them with 12 messages sure

rizzee

One More Toy wrote: »

Can't say I've seen a text number for more than 4 euro to be honest. Hit them with 12 messages sure

3 in a 24 hr period, wanted to see if there was an easier way to do it all at once. No worries. Thanks

mrcheez

rizzee wrote: »

3 in a 24 hr period, wanted to see if there was an easier way to do it all at once. No worries. Thanks

What's the rush? Lots of time these days :cool:

FFVII

mrcheez wrote: »

What's the rush? Lots of time these days :cool:

Speak for yourself

#sadfacestillworkinginakip

rizzee

mrcheez wrote: »

What's the rush? Lots of time these days :cool:

Vodafone accidentally added it to my account, would like to give it away before they notice it

Anyway, 12 euro to Alone last night!

okidoki987

rizzee wrote: »

Vodafone accidentally added it to my account, would like to give it away before they notice it

Anyway, 12 euro to Alone last night!

Let's hope they don't come back looking for it later on.

rizzee

I'll take the risk

mrcheez

rizzee wrote: »

Vodafone accidentally added it to my account, would like to give it away before they notice it

Very noble! I would have just splurged on movies/games :pac:

One More Toy

Has anyone tried paying for access to the F1 TV app via carrier billing?

One More Toy

One More Toy wrote: »

Has anyone tried paying for access to the F1 TV app via carrier billing?

It definitely gives the option, anyway.

DopeTech

rizzee wrote: »

Vodafone accidentally added it to my account, would like to give it away before they notice it

Anyway, 12 euro to Alone last night!

My wife has had Spotify premium for free courtesy of Vodafone since last October when she moved to gomo. They never cancelled it!

Blacktie.

My YouTube renewal came in the middle of Threes upgrade. Now that it should be over I still can't select 3 billing to pay for the renewal. I've removed my second sim card, restarted the phone and ensured I was on the mobile network when doing it but none of this appears to have worked. The 3 icon is there but it just says unavailable. same thing happens when I go into the Play Store. Anyone else having this problem?

Thar_Cian

Whenever I had an issue with the payment method showing as unavailable, I removed it from my account and then added it again.

Blacktie.

Thar_Cian wrote: »

Whenever I had an issue with the payment method showing as unavailable, I removed it from my account and then added it again.

Yeah that seems to have worked but they did charge me for a month on my card as I had to select a different pay method to remove it from my account.

alastair_doom

(yoinked from hotukdeals)

There are currently 3 remastered deluxe edition Oasis albums on Google Play Music for €3 each. Plenty of B sides included.

(What's the Story) Morning Glory? (Deluxe Edition Remastered)
https://play.google.com/store/music/album/Oasis_What_s_the_Story_Morning_Glory_Deluxe_Editio?id=Bvjlqez6j7ub2pn2ugxphcozcxq&hl=en_GB&tid=song-Tgnuvtqdg7vjohbjejv6yxal2zi

Definitely Maybe (Deluxe Edition Remastered)
https://play.google.com/store/music/album/Oasis_Definitely_Maybe_Deluxe_Edition_Remastered?id=B4irdlhcodnlpuee2m4xf3at6xa&hl=en_GB&tid=song-Tquklcpb4izr6qsigowexrkoxae


Be Here Now (Remastered)
https://play.google.com/store/music/album/Oasis_Be_Here_Now_Remastered?id=Bdpratwakjvpuk5n2nupoes5vv4&hl=en_GB&tid=song-Tiub6kp3g4ea6qo3nrc4otje3oq

One More Toy

alastair_doom wrote: »

(yoinked from hotukdeals)

There are currently 3 remastered deluxe edition Oasis albums on Google Play Music for €3 each. Plenty of B sides included.

(What's the Story) Morning Glory? (Deluxe Edition Remastered)
https://play.google.com/store/music/album/Oasis_What_s_the_Story_Morning_Glory_Deluxe_Editio?id=Bvjlqez6j7ub2pn2ugxphcozcxq&hl=en_GB&tid=song-Tgnuvtqdg7vjohbjejv6yxal2zi

Definitely Maybe (Deluxe Edition Remastered)
https://play.google.com/store/music/album/Oasis_Definitely_Maybe_Deluxe_Edition_Remastered?id=B4irdlhcodnlpuee2m4xf3at6xa&hl=en_GB&tid=song-Tquklcpb4izr6qsigowexrkoxae


Be Here Now (Remastered)
https://play.google.com/store/music/album/Oasis_Be_Here_Now_Remastered?id=Bdpratwakjvpuk5n2nupoes5vv4&hl=en_GB&tid=song-Tiub6kp3g4ea6qo3nrc4otje3oq

Sorry I'm more of a blur fan!

One More Toy

Has anyone been able to login to my3 since the upgrade? I migrated to the new app, set up password, try to login and says wrong password?

alastair_doom

One More Toy wrote: »

Has anyone been able to login to my3 since the upgrade? I migrated to the new app, set up password, try to login and says wrong password?

It's a disaster. Its not clear on the site at all.

I had to reregister setting up an e-mail address to log in instead of my phone number.

Cant find the link I used, but as far as i remember after I tried logging in with my number on the website, I had to click through a few sliding noticed within the page before it let me reregister

marcbrophy

Blacktie. wrote: »

My YouTube renewal came in the middle of Threes upgrade. Now that it should be over I still can't select 3 billing to pay for the renewal. I've removed my second sim card, restarted the phone and ensured I was on the mobile network when doing it but none of this appears to have worked. The 3 icon is there but it just says unavailable. same thing happens when I go into the Play Store. Anyone else having this problem?

Yeah, having the same thing with Stadia.
But only Stadia, from what I've tried.
Was still able to sign up for Disney+ after it broke with Stadia.
I don't know the resolution, unfortunately!
It might be to do with 3's migrations, but now after they migrated me, I'm still not able to sign-in due to fúcking maintenance again earlier today.
Now it's telling me my new username and passwords are incorrect, even though they aren't.

Absolute useless shower of wankbags :mad:

One More Toy

marcbrophy wrote: »

Yeah, having the same thing with Stadia.
But only Stadia, from what I've tried.
Was still able to sign up for Disney+ after it broke with Stadia.
I don't know the resolution, unfortunately!
It might be to do with 3's migrations, but now after they migrated me, I'm still not able to sign-in due to fúcking maintenance again earlier today.
Now it's telling me my new username and passwords are incorrect, even though they aren't.

Absolute useless shower of wankbags :mad:

Same problem here!

the.red.baron

One More Toy wrote: »

Has anyone been able to login to my3 since the upgrade? I migrated to the new app, set up password, try to login and says wrong password?

If you remember back to when you originally registered the first time, the same thing happened, needed to wait till the next day for it to complete

Even said it on the website

Not sure why anyone would need to re reg though

One More Toy

the.red.baron wrote: »

If you remember back to when you originally registered the first time, the same thing happened, needed to wait till the next day for it to complete

Even said it on the website

Not sure why anyone would need to re reg though

Yeah it's been 24 hours and no joy yet