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Nokia 7 Plus €399

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    #1412
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    GBX wrote: »
    Sent the phone back on Friday, back in my hand now. Fixed and all working again. Great service from HMD Nokia :)

    Hope the charge port works out for you ,known fault ,my kids one went belly up after getting repaired,keep an eye for when the warranty time is up you're on your own,some ppl have no problems yet all around the globe it's a known problem for hundreds,hope you're in the lucky category


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    #1413
    GBX
    Registered Users Posts: 11,912 ✭✭✭✭GBX


    corks finest wrote: »
    Hope the charge port works out for you ,known fault ,my kids one went belly up after getting repaired,keep an eye for when the warranty time is up you're on your own,some ppl have no problems yet all around the globe it's a known problem for hundreds,hope you're in the lucky category

    Yeah so far so good. Fingers crossed it stays this way.


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    #1414
    ofcork
    Registered Users Posts: 5,355 ✭✭✭ofcork


    hatchman wrote: »
    Anyone experiencing low in call volume post update ? Any fixes ?

    On some calls volume is very low battery life seems to be worse too.


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    #1415
    q85dw7osi4lebg
    Closed Accounts Posts: 3,502 ✭✭✭q85dw7osi4lebg


    Battery life has just sh1t itself after the update.


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    #1416
    Alfie1
    Registered Users Posts: 522 ✭✭✭Alfie1


    GBX wrote: »
    Did a factory reset and updated all my apps etc. Fully charged but notice the battery not holding the charge as it was before the update to 10.

    Had since gotten into Nokia about the charge port not working. They've sent me a label. Gonna drop the phone off and send it away with DHL. Hopefully they sort it.

    Hi, who did you contact regarding the charging port to get it repaired ?
    I bought mine from Argos instead of Vodafone as they had no stock.

    PS Unfortunately I'm also noticing a big difference in battery usage since the upgrade to 10.


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    #1417
    GBX
    Registered Users Posts: 11,912 ✭✭✭✭GBX


    Alfie1 wrote: »
    Hi, who did you contact regarding the charging port to get it repaired ?
    I bought mine from Argos instead of Vodafone as they had no stock.

    PS Unfortunately I'm also noticing a big difference in battery usage since the upgrade to 10.

    Check the phone is in warranty here - https://www.nokia.com/phones/en_ie/support/topics/imei-checker

    If so use the chat to get support to start the process. They will send you a return label. Not sure where you are located - I had to drop it to DHL in Pearse St in Dublin.
    https://www.nokia.com/phones/en_int/support


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    #1418
    Alfie1
    Registered Users Posts: 522 ✭✭✭Alfie1


    The phone is listed as in warranty, it's only just over 12 months old.

    Thanks for the info, much appreciated.


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    #1419
    deckie27
    Registered Users Posts: 1,901 ✭✭✭deckie27


    Alfie1 wrote: »
    The phone is listed as in warranty, it's only just over 12 months old.

    Thanks for the info, much appreciated.

    Call back to Argos. They may give you a new one


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    #1420
    Alfie1
    Registered Users Posts: 522 ✭✭✭Alfie1


    The first thing I did was see if it was still available to buy on the Argos website ;) It's not unfortunately.


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    #1421
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Alfie1 wrote: »
    The phone is listed as in warranty, it's only just over 12 months old.

    Thanks for the info, much appreciated.

    My sons was just over 12 months and they wouldn't fix it (VF) even though it was in for 2nd repair ( charging port again)


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    #1422
    Tazzimus
    Registered Users Posts: 3,935 ✭✭✭Tazzimus


    Nokia would be the ones to contact, VF don't make the phone.


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    #1423
    Kat1170
    Registered Users Posts: 3,600 ✭✭✭Kat1170


    corks finest wrote:
    My sons was just over 12 months and they wouldn't fix it (VF) even though it was in for 2nd repair ( charging port again)




    To break it once may be regarded as a misfortune; to break it twice looks like carelessness.


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    #1424
    GBX
    Registered Users Posts: 11,912 ✭✭✭✭GBX


    Kat1170 wrote: »
    To break it once may be regarded as a misfortune; to break it twice looks like carelessness.

    Not really considering Nokia have a history of charging port issues.


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    #1425
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Tazzimus wrote: »
    Nokia would be the ones to contact, VF don't make the phone.

    Yes but phone had to be returned to VF first, protocol kid


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    #1426
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Kat1170 wrote: »
    To break it once may be regarded as a misfortune; to break it twice looks like carelessness.

    Wasn't fixed was my point,if you'd care to Google Nokia 7 plus porting problems their in lies the answer


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    #1427
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Kat1170 wrote: »
    To break it once may be regarded as a misfortune; to break it twice looks like carelessness.

    It was a FAULT,not broken here,but a well known worldwide fault Nokia had but didn't acknowledge,check posts about it ( Nokia forums etc)


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    #1428
    fixXxer
    Registered Users Posts: 6,283 ✭✭✭fixXxer


    corks finest wrote: »
    Yes but phone had to be returned to VF first, protocol kid

    No it doesn't. I bought my phone from Vodafone and was able to go straight to Nokia to get it fixed. As I mentioned earlier Nokia were extremely fast and accommodating about getting the repair done.


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    #1429
    Tazzimus
    Registered Users Posts: 3,935 ✭✭✭Tazzimus


    corks finest wrote: »
    Yes but phone had to be returned to VF first, protocol kid
    Not for a manufacturer warranty issue. VF are only the re-seller, they can just tell you bring it up with Nokia.
    If mine had ever broken while I was using it, I'd be onto Nokia about it, waste of my time to say it to Vodafone.


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    #1430
    GBX
    Registered Users Posts: 11,912 ✭✭✭✭GBX


    I got a pair of Creative bluetooth earphones. When somebody calls while in use, it rings both in ear and through the phone. Is this the case for everybody else?


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    #1431
    Quackster
    Moderators, Regional South Moderators Posts: 5,743 Mod ✭✭✭✭Quackster


    Tazzimus wrote: »
    Not for a manufacturer warranty issue. VF are only the re-seller, they can just tell you bring it up with Nokia.
    If mine had ever broken while I was using it, I'd be onto Nokia about it, waste of my time to say it to Vodafone.

    No, Vodafone is the retailer and as your contract of sale is with them, you have the legal right to insist they resolve your issue. They're not entitled to fob you off to the manufacturer.

    Having said that, you have an absolute right to choose to go directly to the manufacturer if they offer a warranty. Often, this may be the handier option, and it sounds like it is in this instance.


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    #1432
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    fixXxer wrote: »
    No it doesn't. I bought my phone from Vodafone and was able to go straight to Nokia to get it fixed. As I mentioned earlier Nokia were extremely fast and accommodating about getting the repair done.

    Sorry thought u were being a smart ass, bought the phone online from VF and they insisted I drop it into the store I collected from( VF Wilton s.c. ) took a 2 weeks to get it back,never charged properly after the repair( charging port) went back with it( same prob) never worked properly ,so I gave up bought him a one plus 7 something or other - no problems


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    #1433
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Quackster wrote: »
    No, Vodafone is the retailer and as your contract of sale is with them, you have the legal right to insist they resolve your issue. They're not entitled to fob you off to the manufacturer.

    Having said that, you have an absolute right to choose to go directly to the manufacturer if they offer a warranty. Often, this may be the handier option, and it sounds like it is in this instance.

    I did insist but obviously not strong enough,and by the time I decided to ask for a replacement bloody warranty was out( spare Nokia 7 plus here for parts )


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    #1434
    Alfie1
    Registered Users Posts: 522 ✭✭✭Alfie1


    There's a 2 year manufacturers warranty on the Nokia 7 Plus ;)
    Looking at the first page on this thread suggests they are all < 2 years old.


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    #1435
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Alfie1 wrote: »
    There's a 2 year manufacturers warranty on the Nokia 7 Plus ;)
    Looking at the first page on this thread suggests they are all < 2 years old.

    Correct


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    #1436
    testarossa40
    Registered Users Posts: 759 ✭✭✭testarossa40


    Looks like the latest My Phone app update will let you purchase extended insurance/warranty.


    Useful if your kids tend to break your phones and save you time banging on about it for eeeeeevvver on on internet forums...


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    #1437
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    testarossa40 wrote: »
    Looks like the latest My Phone app update will let you purchase extended insurance/warranty.


    Useful if your kids tend to break your phones and save you time banging on about it for eeeeeevvver on on internet forums...

    Big cheesy smile back at you,vv good
    PS you can't break something already broken,and I got him a decent phone one plus 7?? No more Nokia ****e


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    #1438
    testarossa40
    Registered Users Posts: 759 ✭✭✭testarossa40


    corks finest wrote: »
    Big cheesy smile back at you,vv good
    PS you can't break something already broken,and I got him a decent phone one plus 7?? No more Nokia ****e
    Really... And what happened to the Xiaomi? Broke it?



    Your "story" changes each time you post here... First it was your phone, then it's your son's. First was fixed once then your son broke it - now it was never fixed at all so your son can't have broken it...



    The only consistent thing here is that everyone else who has posted their Nokia repair experience has been satisfied despite all your months of thread hijacking & post trolling.


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    #1439
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    testarossa40 wrote: »
    Really... And what happened to the Xiaomi? Broke it?



    Your "story" changes each time you post here... First it was your phone, then it's your son's. First was fixed once then your son broke it - now it was never fixed at all so your son can't have broken it...



    The only consistent thing here is that everyone else who has posted their Nokia repair experience has been satisfied despite all your months of thread hijacking & post trolling.

    Not trolling honey ,just putting my opinion in,and this is an open forum is it not?ta ta,and hundreds of pppl are not happy with the shoddy experience/ repair jobs by Nokia worldwide Google it and cop on


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    #1440
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    testarossa40 wrote: »
    Really... And what happened to the Xiaomi? Broke it?



    Your "story" changes each time you post here... First it was your phone, then it's your son's. First was fixed once then your son broke it - now it was never fixed at all so your son can't have broken it...



    The only consistent thing here is that everyone else who has posted their Nokia repair experience has been satisfied despite all your months of thread hijacking & post trolling.

    I NEVER had a Nokia, bought it for my son,I've a mi note 10 atm, hope your not too upset deary, night night,hugs etc as you obviously need some,oh and I'll keep on putting my in put here


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    #1441
    Tazzimus
    Registered Users Posts: 3,935 ✭✭✭Tazzimus


    corks finest wrote: »
    Not trolling honey ,just putting my opinion in,and this is an open forum is it not?ta ta,and hundreds of pppl are not happy with the shoddy experience/ repair jobs by Nokia worldwide Google it and cop on
    Thing is, you've made your point known, repeatedly.
    Neither of you have a Nokia any more so I'm not sure why you keep coming in here to tell everyone again how they didn't fix the phone.

    In the words of Elsa: Let it go.


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