Aer Lingus Guest Service Agent Recruitment

luj

Hi All, has anyone attended interviews for Guest Service Agents in the last few weeks? I have but haven't heard anything back ??

Qprmeath

luj wrote: »

Hi All, has anyone attended interviews for Guest Service Agents in the last few weeks? I have but haven't heard anything back ??

I did ground ops interview nearly a month ago now and have heard nothing yet. Only got as far as the online tests on guest service agent application and got a rejection email last Tuesday.

Mebuntu

What's a Guest Service Agent in old money or is it a new position?

luj

Qprmeath wrote: »

I did ground ops interview nearly a month ago now and have heard nothing yet. Only got as far as the online tests on guest service agent application and got a rejection email last Tuesday.

No news is good news with the Ground Ops...
Did they ring your references do you know?

luj

Mebuntu wrote: »

What's a Guest Service Agent in old money or is it a new position?

Customer Service Agent.. Check-in etc

Aviationman

i had my interview about 2 weeks ago and last week aerlingus called to say they couldn't get through to one of my references and asked for an alternative reference. Haven't heard anything since

Qprmeath

luj wrote: »

No news is good news with the Ground Ops...
Did they ring your references do you know?

Don't know. Thought interview went well but losing hope now. A friend works full time up there he said they only starting ringing people last week and its the people who worked there before they call first.

Qprmeath

Does it normally take this long after an Aer Lingus interview to hear anything? Almost a month now. Have put a few other things on hold in the hope of getting it but as I said losing hope at this stage.

luj

Aviationman wrote: »

i had my interview about 2 weeks ago and last week aerlingus called to say they couldn't get through to one of my references and asked for an alternative reference. Haven't heard anything since

Haven't heard anything either so hopefully no news is good news

luj

Qprmeath wrote: »

Don't know. Thought interview went well but losing hope now. A friend works full time up there he said they only starting ringing people last week and its the people who worked there before they call first.

Hopefully we will hear some good news soon

luj

Qprmeath wrote: »

Does it normally take this long after an Aer Lingus interview to hear anything? Almost a month now. Have put a few other things on hold in the hope of getting it but as I said losing hope at this stage.

Yes they are always very slow!!

Aviationman

luj wrote: »

Haven't heard anything either so hopefully no news is good news

did they contact your references ?

luj

Aviationman wrote: »

did they contact your references ?

Yes they contacted both but haven't heard anything since

Aviationman

luj wrote: »

Yes they contacted both but haven't heard anything since

yeah same as myself, hopefully we'll hear something soon!

Qprmeath

Been offered ground operations job starting 20th March

luj

Qprmeath wrote: »

Been offered ground operations job starting 20th March

Congratulations!! Did you have your medical already? What does Ground Ops entail?

luj

Aviationman wrote: »

yeah same as myself, hopefully we'll hear something soon!

The sooner the better!

Qprmeath

luj wrote: »

Congratulations!! Did you have your medical already? What does Ground Ops entail?

It's either baggage or getting aircraft cleaned up for next flight. I said my preference was baggage so that's what I was offered. Medical next week.

luj

Qprmeath wrote: »

It's either baggage or getting aircraft cleaned up for next flight. I said my preference was baggage so that's what I was offered. Medical next week.

At least you got your preference!! Good luck with the medical. Keep me posted on what's entailed in the medical

luj

Qprmeath wrote: »

Been offered ground operations job starting 20th March

Forgot to ask you did they ring you today to offer you the job?

Qprmeath

luj wrote: »

Forgot to ask you did they ring you today to offer you the job?

Yes about half two

luj

Qprmeath wrote: »

Yes about half two

Bet you are delighted with yourself

Qprmeath

luj wrote: »

Bet you are delighted with yourself

Would have loved the Gurst Service Agent job but hadn't the experience I don't think. Maybe next year. Happy with what I got though

luj

Qprmeath wrote: »

Would have loved the Gurst Service Agent job but hadn't the experience I don't think. Maybe next year. Happy with what I got though

Never give up hope. At least your getting a foot in the door !!

Qprmeath

luj wrote: »

Never give up hope. At least your getting a foot in the door !!

Waiting a month to here from anyone now being offered ramp agent interviews with an agency and Swissport, typical. I presume I'm better sticking with Aer Lingus, has anyone any opinion?

luj

Qprmeath wrote: »

Waiting a month to here from anyone now being offered ramp agent interviews with an agency and Swissport, typical. I presume I'm better sticking with Aer Lingus, has anyone any opinion?

If definitely stick with Aer Lingus as I know a lot of people that work up there!

luj

Aviationman wrote: »

yeah same as myself, hopefully we'll hear something soon!

Have you heard anything at all??

Aviationman

luj wrote: »

Have you heard anything at all??

nothing at all yet, hopefully next week!

luj

Aviationman wrote: »

nothing at all yet, hopefully next week!

How long ago was your interview? Mine was 4 weeks ago.

Aviationman

luj wrote: »

How long ago was your interview? Mine was 4 weeks ago.

mine will be 4 weeks ago on tuesday

luj

Aviationman wrote: »

mine will be 4 weeks ago on tuesday

That's funny mine was too! Hopefully we both hear something this week

Qprmeath

For Ground operations I interviewed on 4th of January, got offered job on 1st February having heard absolutely nothing in the meantime.

luj

Qprmeath wrote: »

For Ground operations I interviewed on 4th of January, got offered job on 1st February having heard absolutely nothing in the meantime.

I'm sure you will hear of a start date soon. At least you got a job offer!

Aviationman

Qprmeath wrote: »

For Ground operations I interviewed on 4th of January, got offered job on 1st February having heard absolutely nothing in the meantime.

you having heard anything yet no?

luj

Aviationman wrote: »

you having heard anything yet no?

I take it no news Aviationman?? Very long time to wait. 4 weeks today!!

Aviationman

luj wrote: »

I take it no news Aviationman?? Very long time to wait. 4 weeks today!!

nothing! i know it's taking forever but i'd say HR are very busy as their hiring across the company so i hope it is just taking them awhile to get onto people... hopefully

luj

Aviationman wrote: »

nothing! i know it's taking forever but i'd say HR are very busy as their hiring across the company so i hope it is just taking them awhile to get onto people... hopefully

At my interview they said I'd hear between 2 and 4 weeks? Did they say anything like that to you ?

Aviationman

luj wrote: »

At my interview they said I'd hear between 2 and 4 weeks? Did they say anything like that to you ?

i never asked them how long it would be and they never said.. my mum and dad both work in aerlingus and they said that it can take awhile for them to get back to you... also my friend went for cabin crew last year and got it and it took them ages to get back to her also... if they were looking for references for us i'm sure that's a positive sign so hopefully they get back to us this week

luj

Aviationman wrote: »

i never asked them how long it would be and they never said.. my mum and dad both work in aerlingus and they said that it can take awhile for them to get back to you... also my friend went for cabin crew last year and got it and it took them ages to get back to her also... if they were looking for references for us i'm sure that's a positive sign so hopefully they get back to us this week

That's a good sign so & at least you have some inside information!! Remember let me know if you hear anything & I'll do the same

luj

Aviationman wrote: »

i never asked them how long it would be and they never said.. my mum and dad both work in aerlingus and they said that it can take awhile for them to get back to you... also my friend went for cabin crew last year and got it and it took them ages to get back to her also... if they were looking for references for us i'm sure that's a positive sign so hopefully they get back to us this week

That's a good sign so & at least you have some inside information!! Remember let me know if you hear anything & I'll do the same

Qprmeath

Aviationman wrote: »

you having heard anything yet no?

As I said I interviewed on Jan 4th got offered job on 1st Feb. I heard nothing in between those 2 dates despite emailing for updates. I am now waiting to hear about my medical and have to fill out a form detailing my employment for the last 5 years. Given start date 20th March. Are you also going for ground ops?

Aviationman

Qprmeath wrote: »

As I said I interviewed on Jan 4th got offered job on 1st Feb. I heard nothing in between those 2 dates despite emailing for updates. I am now waiting to hear about my medical and have to fill out a form detailing my employment for the last 5 years. Given start date 20th March. Are you also going for ground ops?

sorry that was meant for luj... i'm going for guest service agent

luj

Any news yet??

cianm

luj wrote: »

Any news yet??

I'm currently in the same situation as ye at the moment. Interviewed 4 weeks ago today and still no reply. I've heard that EI are bringing in unsuccessful cabin crew applications as guest service agents first.

luj

cianm wrote: »

I'm currently in the same situation as ye at the moment. Interviewed 4 weeks ago today and still no reply. I've heard that EI are bringing in unsuccessful cabin crew applications as guest service agents first.

That's not fair on us who atttended interviews specifically for Guest Services. But hopefully we will hear something soon!. Do you know if they rang your references?

cianm

luj wrote: »

That's not fair on us who atttended interviews specifically for Guest Services. But hopefully we will hear something soon!. Do you know if they rang your references?

It's not fair but we will just have to wait and see. Yes they contacted my references. I would really expect to hear something next week as it's been 4 weeks at this stage. How did your interview go? I also heard that the standard of interviews was high. The waiting is killing me at the moment...

luj

cianm wrote: »

It's not fair but we will just have to wait and see. Yes they contacted my references. I would really expect to hear something next week as it's been 4 weeks at this stage. How did your interview go? I also heard that the standard of interviews was high. The waiting is killing me at the moment...

That's true, the waiting is killing me too! They should let people know instead of leaving them hanging on wondering...I was told at my interview that I would hear back between 2 and 4 weeks and it's just over the 4 now... my interview went well I think but who knows! How did yours go? EI contacted my references as well.

luj

Aviationman wrote: »

sorry that was meant for luj... i'm going for guest service agent

Have you heard anything at all ??

Aviationman

luj wrote: »

Have you heard anything at all ??

nope still nothing

luj

Aviationman wrote: »

nope still nothing

I'm sick of the waiting at this stage!!

luj

cianm wrote: »

I'm currently in the same situation as ye at the moment. Interviewed 4 weeks ago today and still no reply. I've heard that EI are bringing in unsuccessful cabin crew applications as guest service agents first.

Any news cianm??