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Aer Lingus Guest Service Agent Recruitment

  • 27-01-2017 2:54pm
    #1
    luj
    Registered Users Posts: 74 ✭✭


    Hi All, has anyone attended interviews for Guest Service Agents in the last few weeks? I have but haven't heard anything back ??


«134

Comments

  • #2
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    luj wrote: »
    Hi All, has anyone attended interviews for Guest Service Agents in the last few weeks? I have but haven't heard anything back ??

    I did ground ops interview nearly a month ago now and have heard nothing yet. Only got as far as the online tests on guest service agent application and got a rejection email last Tuesday.


  • #3
    Mebuntu
    Registered Users Posts: 911 ✭✭✭Mebuntu


    What's a Guest Service Agent in old money or is it a new position?


  • #4
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    I did ground ops interview nearly a month ago now and have heard nothing yet. Only got as far as the online tests on guest service agent application and got a rejection email last Tuesday.

    No news is good news with the Ground Ops...
    Did they ring your references do you know?


  • #5
    luj
    Registered Users Posts: 74 ✭✭luj


    Mebuntu wrote: »
    What's a Guest Service Agent in old money or is it a new position?

    Customer Service Agent.. Check-in etc


  • #6
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    i had my interview about 2 weeks ago and last week aerlingus called to say they couldn't get through to one of my references and asked for an alternative reference. Haven't heard anything since


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  • #7
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    luj wrote: »
    No news is good news with the Ground Ops...
    Did they ring your references do you know?
    Don't know. Thought interview went well but losing hope now. A friend works full time up there he said they only starting ringing people last week and its the people who worked there before they call first.


  • #8
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    Does it normally take this long after an Aer Lingus interview to hear anything? Almost a month now. Have put a few other things on hold in the hope of getting it but as I said losing hope at this stage.


  • #9
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    i had my interview about 2 weeks ago and last week aerlingus called to say they couldn't get through to one of my references and asked for an alternative reference. Haven't heard anything since

    Haven't heard anything either so hopefully no news is good news


  • #10
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    Don't know. Thought interview went well but losing hope now. A friend works full time up there he said they only starting ringing people last week and its the people who worked there before they call first.

    Hopefully we will hear some good news soon


  • #11
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    Does it normally take this long after an Aer Lingus interview to hear anything? Almost a month now. Have put a few other things on hold in the hope of getting it but as I said losing hope at this stage.

    Yes they are always very slow!!


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  • #12
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    luj wrote: »
    Haven't heard anything either so hopefully no news is good news

    did they contact your references ?


  • #13
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    did they contact your references ?

    Yes they contacted both but haven't heard anything since


  • #14
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    luj wrote: »
    Yes they contacted both but haven't heard anything since

    yeah same as myself, hopefully we'll hear something soon!


  • #15
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    Been offered ground operations job starting 20th March


  • #16
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    Been offered ground operations job starting 20th March

    Congratulations!! Did you have your medical already? What does Ground Ops entail?


  • #17
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    yeah same as myself, hopefully we'll hear something soon!

    The sooner the better!


  • #18
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    luj wrote: »
    Congratulations!! Did you have your medical already? What does Ground Ops entail?

    It's either baggage or getting aircraft cleaned up for next flight. I said my preference was baggage so that's what I was offered. Medical next week.


  • #19
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    It's either baggage or getting aircraft cleaned up for next flight. I said my preference was baggage so that's what I was offered. Medical next week.

    At least you got your preference!! Good luck with the medical. Keep me posted on what's entailed in the medical


  • #20
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    Been offered ground operations job starting 20th March

    Forgot to ask you did they ring you today to offer you the job?


  • #21
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    luj wrote: »
    Forgot to ask you did they ring you today to offer you the job?

    Yes about half two


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  • #22
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    Yes about half two

    Bet you are delighted with yourself


  • #23
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    luj wrote: »
    Bet you are delighted with yourself

    Would have loved the Gurst Service Agent job but hadn't the experience I don't think. Maybe next year. Happy with what I got though


  • #24
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    Would have loved the Gurst Service Agent job but hadn't the experience I don't think. Maybe next year. Happy with what I got though

    Never give up hope. At least your getting a foot in the door !!


  • #25
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    luj wrote: »
    Never give up hope. At least your getting a foot in the door !!

    Waiting a month to here from anyone now being offered ramp agent interviews with an agency and Swissport, typical. I presume I'm better sticking with Aer Lingus, has anyone any opinion?


  • #26
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    Waiting a month to here from anyone now being offered ramp agent interviews with an agency and Swissport, typical. I presume I'm better sticking with Aer Lingus, has anyone any opinion?

    If definitely stick with Aer Lingus as I know a lot of people that work up there!


  • #27
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    yeah same as myself, hopefully we'll hear something soon!

    Have you heard anything at all??


  • #28
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    luj wrote: »
    Have you heard anything at all??

    nothing at all yet, hopefully next week!


  • #29
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    nothing at all yet, hopefully next week!

    How long ago was your interview? Mine was 4 weeks ago.


  • #30
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    luj wrote: »
    How long ago was your interview? Mine was 4 weeks ago.

    mine will be 4 weeks ago on tuesday


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  • #31
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    mine will be 4 weeks ago on tuesday

    That's funny mine was too! Hopefully we both hear something this week


  • #32
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    For Ground operations I interviewed on 4th of January, got offered job on 1st February having heard absolutely nothing in the meantime.


  • #33
    luj
    Registered Users Posts: 74 ✭✭luj


    Qprmeath wrote: »
    For Ground operations I interviewed on 4th of January, got offered job on 1st February having heard absolutely nothing in the meantime.

    I'm sure you will hear of a start date soon. At least you got a job offer!


  • #34
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    Qprmeath wrote: »
    For Ground operations I interviewed on 4th of January, got offered job on 1st February having heard absolutely nothing in the meantime.

    you having heard anything yet no?


  • #35
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    you having heard anything yet no?

    I take it no news Aviationman?? Very long time to wait. 4 weeks today!!


  • #36
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    luj wrote: »
    I take it no news Aviationman?? Very long time to wait. 4 weeks today!!

    nothing! i know it's taking forever but i'd say HR are very busy as their hiring across the company so i hope it is just taking them awhile to get onto people... hopefully


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  • #37
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    nothing! i know it's taking forever but i'd say HR are very busy as their hiring across the company so i hope it is just taking them awhile to get onto people... hopefully

    At my interview they said I'd hear between 2 and 4 weeks? Did they say anything like that to you ?


  • #38
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    luj wrote: »
    At my interview they said I'd hear between 2 and 4 weeks? Did they say anything like that to you ?

    i never asked them how long it would be and they never said.. my mum and dad both work in aerlingus and they said that it can take awhile for them to get back to you... also my friend went for cabin crew last year and got it and it took them ages to get back to her also... if they were looking for references for us i'm sure that's a positive sign so hopefully they get back to us this week


  • #39
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    i never asked them how long it would be and they never said.. my mum and dad both work in aerlingus and they said that it can take awhile for them to get back to you... also my friend went for cabin crew last year and got it and it took them ages to get back to her also... if they were looking for references for us i'm sure that's a positive sign so hopefully they get back to us this week

    That's a good sign so & at least you have some inside information!! Remember let me know if you hear anything & I'll do the same


  • #40
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    i never asked them how long it would be and they never said.. my mum and dad both work in aerlingus and they said that it can take awhile for them to get back to you... also my friend went for cabin crew last year and got it and it took them ages to get back to her also... if they were looking for references for us i'm sure that's a positive sign so hopefully they get back to us this week

    That's a good sign so & at least you have some inside information!! Remember let me know if you hear anything & I'll do the same


  • #41
    Qprmeath
    Registered Users, Registered Users 2 Posts: 978 ✭✭✭Qprmeath


    Aviationman wrote: »
    you having heard anything yet no?

    As I said I interviewed on Jan 4th got offered job on 1st Feb. I heard nothing in between those 2 dates despite emailing for updates. I am now waiting to hear about my medical and have to fill out a form detailing my employment for the last 5 years. Given start date 20th March. Are you also going for ground ops?


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  • #42
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    Qprmeath wrote: »
    As I said I interviewed on Jan 4th got offered job on 1st Feb. I heard nothing in between those 2 dates despite emailing for updates. I am now waiting to hear about my medical and have to fill out a form detailing my employment for the last 5 years. Given start date 20th March. Are you also going for ground ops?

    sorry that was meant for luj... i'm going for guest service agent


  • #43
    luj
    Registered Users Posts: 74 ✭✭luj


    Any news yet??


  • #44
    cianm
    Registered Users Posts: 28 ✭cianm


    luj wrote: »
    Any news yet??

    I'm currently in the same situation as ye at the moment. Interviewed 4 weeks ago today and still no reply. I've heard that EI are bringing in unsuccessful cabin crew applications as guest service agents first.


  • #45
    luj
    Registered Users Posts: 74 ✭✭luj


    cianm wrote: »
    I'm currently in the same situation as ye at the moment. Interviewed 4 weeks ago today and still no reply. I've heard that EI are bringing in unsuccessful cabin crew applications as guest service agents first.

    That's not fair on us who atttended interviews specifically for Guest Services. But hopefully we will hear something soon!. Do you know if they rang your references?


  • #46
    cianm
    Registered Users Posts: 28 ✭cianm


    luj wrote: »
    That's not fair on us who atttended interviews specifically for Guest Services. But hopefully we will hear something soon!. Do you know if they rang your references?

    It's not fair but we will just have to wait and see. Yes they contacted my references. I would really expect to hear something next week as it's been 4 weeks at this stage. How did your interview go? I also heard that the standard of interviews was high. The waiting is killing me at the moment...


  • #47
    luj
    Registered Users Posts: 74 ✭✭luj


    cianm wrote: »
    It's not fair but we will just have to wait and see. Yes they contacted my references. I would really expect to hear something next week as it's been 4 weeks at this stage. How did your interview go? I also heard that the standard of interviews was high. The waiting is killing me at the moment...

    That's true, the waiting is killing me too! They should let people know instead of leaving them hanging on wondering...I was told at my interview that I would hear back between 2 and 4 weeks and it's just over the 4 now... my interview went well I think but who knows! How did yours go? EI contacted my references as well.


  • #48
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    sorry that was meant for luj... i'm going for guest service agent

    Have you heard anything at all ??


  • #49
    Aviationman
    Registered Users Posts: 35 ✭Aviationman


    luj wrote: »
    Have you heard anything at all ??

    nope still nothing


  • #50
    luj
    Registered Users Posts: 74 ✭✭luj


    Aviationman wrote: »
    nope still nothing

    I'm sick of the waiting at this stage!!


  • #51
    luj
    Registered Users Posts: 74 ✭✭luj


    cianm wrote: »
    I'm currently in the same situation as ye at the moment. Interviewed 4 weeks ago today and still no reply. I've heard that EI are bringing in unsuccessful cabin crew applications as guest service agents first.

    Any news cianm??


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